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All 110 Kansas City hotels

Four Points by Sheraton Kansas City Airport

3.5 of 5 Hotel   |   11832 NW Plaza Circle, Kansas City, MO 64153
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65%
Ranked #55 of 110 hotels in Kansas City
A recent review
3 of 5 stars reviewed 2 days ago
AlexanderDelarge Omaha, Nebraska
  • Reviews (265)
  • Photos (29)
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  • Room tips (37)
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265 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Omaha, Nebraska
Top Contributor
471 reviews 471 reviews
55 hotel reviews
334 helpful votes 334 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

There is some remodeling going on in the lobby so at least there is an effort being made of updating this hotel. The staff behind the counter were friendly but check-in and check-out wait times took a long time for whatever reason. The rooms were okay. The pillows were too soft for me but at least the bed was comfortable.... More

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CHATSWORTH
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Prior to making a reservation, called to make sure that they had a guest laundry. Was told that they did, do a priceline reservation and on my way. Check in, chose 5th floor where laundry is go and laundry is OUT OF ORDER. Go to front desk and (to my supprise) told that they know. Can use the laundry at... More

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FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Pleasant Hill, Missouri
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here before an early flight. Shuttle service was excellent and on time. Love that is is 24 hours. We left our car. It was a breeze coming back, got picked up in a timely manner at airport and dropped off at car in parking lot. Great location, good price and excellent service. We will definitely be back!

Was this review helpful? Yes 2
FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear DeniseRob51510, Thank you for your recent stay and comments. Glad you were able to utilize one of our airport parking packages, it is a great service and value. We definitely hope to welcome you back very soon! Sincerely, Brad Verkamp General Manager More

Villisca, Iowa
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Always a convenient stopover before or after flights from the western United States. Good shuttle plus a nice restaurant.. Have stayed here many times. It is private and clean with television and wifi and access to good food in the hotel lounge/restaurant.

Was this review helpful? Yes 1
FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear grandma251, I am glad we have your as a repeat guest and you are able to utilize our great parking package. On behalf of my entire team, thank you for the comments and we hope to see you soon on your next vacation. Sincerely, Brad Verkamp General Manager More

loganville
Top Contributor
72 reviews 72 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 3 weeks ago

this place has been painted and some new carpet but that is it. had to change rooms because of bad ac, the water takes forever to get hot,the toilets slow flush if at all.the maid service if you get it is awful.The only good thing here was the bar and the staff that run it.I prepaid so could not get... More

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FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear CVS Cocktails, I apologize that you had an unpleasant experience here at the Four Points by Sheraton. We take pride in our newly renovated product and service. Your experience is not the norm and I have shared your eloquently titled response with my team so that we can continue to improve for our future guests. I do hope you... More

Kansas City, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

Due to many storms and flying from the West Coast into Kansas City our traveling day would have been minimal, however turned into a very long day. We didn't arrive into Kansas City until after 11 pm and were exhausted. We had hoped that one more thing didn't get delayed in our already long day. We called the Four Points... More

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FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear SheilaRS, Thank you for your recent stay and five star review. I especially want to thank you for recognizing our overnight shuttle driver Ryan. He does a great job and I am glad he could make a difficult day of traveling into a wonderful ending. On behalf of the entire Four Points team we hope to welcome you back... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 27, 2014

First off We were staying there due to a training exercise at Ft. Leavenworth. I was on night shift which means I had to sleep during the day. Where I was located on the first floor was right next to the elevator. It was very loud with housekeeping, guests, elevators, etc.. I asked the front desk to move and they... More

Was this review helpful? Yes 1
FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear MikelJ, Thank you for your recent stay and review. I wanted to let you know I have shared your great comments regarding the following staff members, Becky, Aundrea, Katie, Tracy, Sarah, and Kirk. Your recognition was greatly appreciated. I was glad to read you enjoyed most aspects of your two week stay with us. We value your business and... More

Elk Grove Village, Illinois
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 23, 2014

This is my second time staying at a Four Points by Sheraton and have loved it both times. The rooms are comfortable with plenty of outlets and USB ports for all your devices. If I was to point out a negative it would be that the elevator felt like a sauna with no air circulation to speak of. Other than... More

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FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear John K, Thank you very much for the five star review! We appreciate the comments and your business. We look forward to welcoming you back to the Four Points Kansas City Airport. Sincerely, Brad Verkamp General Manager More

Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

Location: Very close and convenient to the airport. There was little parking, however, and many people had to resort to parking on their lawn. Room: We had a very nice, comfortable king bed. However, we were unable to fully enjoy it due to the paper-thin walls and our loud neighbors. We would have said something, yet felt it unnecessary as... More

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FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear AlexZawa, Thank you for your stay and taking the time to complete an online review. I wanted to apologize for the service you received at check in, I have shared your concerns with my front office team. It was good to hear your enjoyed your room service experience. We have just completed our renovation and I do hope you... More

Topeka, Kansas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2014

We stayed here for early morning trip. Check in quick and explained everything well. Room was clean and quiet, good night sleep. We had a couple drinks a the bar/grill good service avg costs. We used the shuttle to ap it was quick and efficient and they picked us up when we got back. The shuttle runs every 10 minutes... More

Was this review helpful? Yes
FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear EddieT63, Thank you for the five star review! On behalf of the entire staff we were glad to ready you enjoyed your stay. Our parking packages and rooms makes it great for early morning flights as you had explained. Thanks again and hope to see you soon! Sincerely, Brad Verkamp General Manager More

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Additional Information about Four Points by Sheraton Kansas City Airport

Address: 11832 NW Plaza Circle, Kansas City, MO 64153
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points by Sheraton Kansas City Airport 3.5*
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Also Known As:
4 Points Kansas City Airport
Four Points Kansas City Airport Hotel Kansas City
Kansas City Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Best Value Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Located minutes from Kansas City's airport, the Four Points by Sheraton Kansas City Airport provides a relaxing and quiet environment for business travelers and layovers. ... more   less 
Number of rooms
196

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