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Four Points by Sheraton Kansas City Airport

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11832 NW Plaza Circle, Kansas City, MO 64153
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Four Points by Sheraton Kansas City Airport
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Four Points by Sheraton Kansas City Airport
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326 reviews from our community

Traveler rating
    82
    127
    68
    30
    19
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129
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Meeker, Oklahoma
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Had a disappointing stay here over Memorial Day weekend. The room smelled of cigarette smoke. The bathroom has an extremely odd layout. No counter space what so ever. The air conditioning unit was noisy. The breakfast was AWFUL. We travel frequently and this was one of the worst ever. We didn't eat in the restaurant, but others in our group... More 

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Las Vegas, Nevada
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very, very clean. The people were so friendly. We took the shuttle to some shops and restaurants. Everyone at the hotel was super helpful in directing us what to do. The morning shuttle leaves right on the minute so don't be late. The food was decent and great beer.

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AJ N, Front Office Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Hello! Thank you for your kind words. We are glad you were able to enjoy your stay at our hotel and make use of our shuttle service to enjoy the surrounding area. We hope to see you again soon! Sincerely, AJ More 

Cottonwood, Arizona
Top Contributor
102 reviews 102 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I think to be competitive these days, hotels, especially, near the airport where you have travelers without cars staying over night, need to include breakfast!! This hotel is not near anything except the airport. I do not think that people should be trapped to use and pay for the on site restaurant. This hotel needs a draw. I would not... More 

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AJ N, Front Office Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Hello! Thank you for taking the time to review our hotel! We always welcome suggestions on how we can improve and we do truly appreciate when guests share their thoughts with us on how we can improve. Thank you for staying with us, and, again, thank you for your review. Sincerely, AJ More 

Chicago, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed here for a wedding and it was perfect. This may have been my most cost effective, time-efficient destination wedding. Positives: there is a free shuttle to/from airport, the lobby is cabin-chic with lots of seating, the burger at the bar/grill was chargrilled and mighty delicious, my room was nicely decorated and had modern touches like electric plugs... More 

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AJ N, Front Office Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Hello! I'm glad you were able to enjoy our facilities during such a happy occasion! We are happy to provide our convenient shuttle, helpful room amenities, and delicious food. (The burgers in our grill are my favorite!) Thanks for staying with us, and we hope we're able to see you again! Sincerely, AJ More 

Eden Prairie, Minnesota
Top Contributor
110 reviews 110 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here after a flight being delayed. Shuttle worked perfect both to and from the airport. Front desk staff was friendly and effective. Room was very comfortable able after hanging out in the airport for hours.

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AJ N, Front Office Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Hello! Thank you for your kind words jaronning. I'm glad we were able to give you a comfortable place to wind down after what sounds like some rough travel. I hope the rest of your travels were enjoyable, and that we'll get to see you again. Sincerely, AJ More 

Guymon, Oklahoma
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 18, 2015

This hotel is horrible and I rated it a 1 because it probably has the worse staffing I have seen. The front desk had not a clue what was going on and the check in process was a ABSOLUTE disaster. Free Wifi?! Nice to know because nothing was mentioned of where anything was, how to log on, nothing. They didn't... More 

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AJ N, Front Office Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Hello NMK0123, Thank you for taking the time to review our hotel. I am sorry to hear of your experience and would welcome the opportunity to speak with you directly. Please email me at AJ.North@fourpointskcairport.com, so we may discuss. Sincerely, AJ North Guest Services Manager More 

Daniels, West Virginia, United States
Top Contributor
83 reviews 83 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 4, 2015

The staff was great. The bed was comfortable & the room was updated and clean. I do have a problem with how they place the towels & face cloths nearly on the floor of the bathroom entirely too close to the toilet. I'd suggest installing a wall rack higher up to store those or at least place them in the... More 

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AJ N, Front Office Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Hello! I'm glad you were able to enjoy your stay with us. We do pride ourselves on quality service. Thank you for your kind words, and also thank you for the suggestions. We are always looking for ways to improve, and feedback like this helps us know where look. Thanks for staying with us, and we hope to get to... More 

Hays, Kansas
Top Contributor
134 reviews 134 reviews
35 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed March 29, 2015

We always stay at this hotel before flying out of Kansas City. Quick check in, very open and nice lobby. Printers allow for quick printing of boarding passes. The Boulavard restaurant and bar is very nice for a meal and couple of drinks to end the night. Airport shuttle service is quick and great. Make reservations the night before to... More 

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AJ N, Front Office Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Hi! I'm glad you were able to enjoy the Boulevard Grill and take advantage of our park and fly service. Thank you for your kind words, we do take pride in delivering quality service to our guests. Thanks for staying with us, and we hope to get to see you again! Sincerely, AJ More 

Centerton, AR
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 28, 2015

I stayed here 3 different times over the past month. It is VERY close and convenient to the airport, with no discernable airplane noise. The rooms were consistently clean and I never had a problem with hallway or other guest noise. This was particularly surprising as on my last stay, a number of juvenile sports teams were staying. Typically that's... More 

Was this review helpful? Yes
AJ N, Front Office Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Hi! Thanks for your stays with us! We're glad we've been able to consistently offer convenient and enjoyable service for you. I agree, we do have some pretty good food in the Boulevard Grill. (The burgers are my favorite too.) Thanks for bringing the breakfast and check-in situations to our attention. We'll begin reviewing our procedures to make sure that... More 

Omaha, Nebraska
Top Contributor
95 reviews 95 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 24, 2015

It was nice to have a place to stay and park before our trip. The room here was quiet and comfortable (but the shower was a bit wimpy). The staff was super friendly and the shuttle runs 24 hours ...very convenient for my flight schedule. I would stay here again.

Was this review helpful? Yes
AJ N, Front Office Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Hi, Thanks for staying with us! We're glad that you were able to enjoy your room and take advantage of our park and fly services. Sorry you had to deal with less than adequate shower pressure. It's definitely something I'll share with our maintenance department to look into. We hope your travels were enjoyable and that we get to see... More 

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