What a disappointment. Checked in Saturday night 2/28 for one night. I'm Silver Elite in the Rewards program, but was given a room with no window to the outside. The window from the living room and bedroom looked into the dining area for breakfast. I was astonished. I've had views of lightwells before, but never have I had no outside... more

I stayed at this hotel the weekend of the Big 12 conference (but not for that reason) so the hotel was packed. Nevertheless, the hotel was able to accomodate two rooms together so that I could stay close to my dad who was also staying at this hotel. Both rooms were clean, quiet and comfortable. They were both large, with... more

I booked through Hotwire and originally was directed to the Q Hotel; the Q ended up being overbooked, however, and reserved a room for us at this Residence Inn instead. In the end, we were quite happy with the change. The property is very similar to other Residence Inn locations-- clean, well-kept, and nicely furnished. Our studio room even had... more

I had an overnight stay on a Saturday for a wedding party. Check in and check out went smoothly. The staff was polite and helpful. Room service was a bit pricey, but the portions were good (and we got more than our money's worth for the buffalo wings!) Overall, the staff made efforts to be polite and courteous, which is... more

This is our second visit to this hotel. It is in an excellent location -only a block from the Plaza. You are within walking distance from many restaurants - our favorites are the Classic Cup Cafe for breakfast and lunch and Figlia's Italian restaurant for dinner. We had two rooms reserved as we were meeting family there and our arrival... more

This hotel is very similar to other Residence Inn properties - larger rooms with a kitchen, living area, and separate bedroom, a varied hot breakfast buffet, and a manager's reception with snacks and drinks on weeknights. The staff was very pleasant, and went out of their way to offer dining recommendations. The rooms were clean, had nicer linens and furnishings,... more

I had a horrible experience dealing with this hotel. They refused to honor the orbitz reservation that i had made. On top of that they were extremely rude and unhelpful. I would not stay there again. more

great location, one block away from the country club plaza with great shopping and awesome food. 12 minutes to the downtown airport. great clean rooms more

I normally don't go out of my way to write reviews, but this hotel was outstanding. I had to book a room last minute to attend a funeral and didn't have a lot of time to do the normal research so I just took a chance and booked with Residence. To start off I was going to be cutting the... more