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Holiday Inn Express Hotel & Suites Kansas City Airport

Certificate of Excellence
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9550 NW Polo Drive, Intersection I-29 Tiffany Springs Parkway, Kansas City, MO 64153
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Holiday Inn Express Hotel & Suites Kansas City Airport
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Holiday Inn Express Hotel & Suites Kansas City Airport
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121 reviews from our community

Traveler rating
    70
    39
    8
    2
    2
See reviews for
38
19
5
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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chicago IL
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 3 nights at this hotel for training. Staff went out of their way to make my group comfortable, provided shuttle service and the rooms were much nicer than expected. Everything was very clean and the free breakfast was enough to start your day.

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Miami, Florida
Top Contributor
190 reviews 190 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 5 nights for a work meeting. The hotel is very clean and the staff is very friendly. I had a lot of boxes delivered throughout the week and some were to come in later after we left and the manager Amber was great at accomodating us. The daily breakfast provided was very good and had a good variety... More 

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Pocatello, Idaho, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was perfect, breakfast was very good with a little different selection each day. I liked that they have a security guard patroliing the parking lot at night. My one complaint is the parking we had to park out of a parking spot two times. Easy on and off the freeway.

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Ocheyedan
Top Contributor
81 reviews 81 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow! This is a great place very fresh and new ! Great rooms quiet ! Very friendly staff ! Shuttle drive very professional ! Very fast service from airport ! Breakfast was great ! Room was very contemporary ! I stay here agsin

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Columbia, Missouri
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

I usually enjoy my stay at this hotel. Generally I am there for business and stay a whole weekend. This trip my room was left open to anyone to come in after house keeping cleaned the room, breakfast not stocked, and front desk guy would not help at all. Didn't care that my room and belongings were not secured after... More 

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Daniel F, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Zkean, Thank you for your repeat business at our hotel. We greatly appreciate you staying at our hotel during your trips to the Kansas City Area. I was greatly surprised to read about your last stay with us. This is definitely not our our hotel typically operates; as you have seen. I would love to get more information about your... More 

Southern Illinois
Top Contributor
161 reviews 161 reviews
28 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed February 19, 2015

Our recent stay at this property was satisfactory. It was on par with most any Holiday Inn Express. Check-In was seamless, breakfast bar was well stocked and offered a good variety and swimming pool/hot tub was small but well maintained. We had an issue with our T.V. as well as a minor housekeeping issue upon check-in but it was resolved... More 

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Daniel F, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Jeramie, Thank you for staying with us during your recent trip to the Kansas City area. On behalf of the staff, we apologize for the issues with the television and housekeeping, but glad that it was resolved quickly and to your satisfaction! Hope to see you soon! More 

Destrehan, Louisiana
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2015

This hotel is great.. Ive stayed at holiday inns all over the country.. The service and quality of this hotel is the best i have ever been to... From check in to check out the hospitality was superb.. The look of the hotel is unlike most HIE hotels..

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David City, Nebraska
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2015

Was in KC for business and as a loyal Holiday Inn stayer I found this property new and well maintained. The biggest issue i had was that the breakfast bar was not on par with other properties in the Midwest.

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Red Oak, Iowa
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2015

Hotel is 3 exits from KC Airport. Right off I-29. Easy to get to. A very modern and up to date hotel. Very clean, Rooms are spacious, HD flat screen TV, beds and pillows are cozy, Nice pool and hot tub. Fitness center has enough equipment to get in a workout. Continental breakfast had lots of choices from cold options... More 

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Joplin, Missouri
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2015

This hotel was such a nice surprise. It was so clean and comfortable. I loved the decor and the staff was very friendly. The beds were comfortable and the room was very large. We inly stayed one night, but this hotel would be acceptable for an extended stay.

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