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Holiday Inn Express Hotel & Suites Kansas City Airport

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9550 NW Polo Drive, Intersection I-29 Tiffany Springs Parkway, Kansas City, MO 64153
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Holiday Inn Express Hotel & Suites Kansas City Airport
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Holiday Inn Express Hotel & Suites Kansas City Airport
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124 reviews from our community

Traveler rating
    72
    39
    8
    3
    2
See reviews for
38
21
6
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Calgary Canada
Top Contributor
63 reviews 63 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 3 nights at this fairly new Holiday Inn Express in Kansas City. We stay very often at Holiday Inn Express, so we are familiar with them. This one is pretty much state of the art in terms of amenities. The rooms are very nicely decorated. The breakfast is completely standard- nothing missing, nothing extra. Parking and Location are... More 

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Eskridge
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Will not stay here again. When I booked the room they told me I could leave our vehicle for free up to 7 days. They'd shuttle us to and from the airport. I booked the room and paid up front for the early bird price. When we checked in they changed it said I had to have the stay and... More 

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Daniel F, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Shane C, Thank you for choosing our hotel to stay on your recent trip in the Kansas City Metro Area. I would like to apologize about the challenges encountered during your stay. Our hotel does provide a Park Stay and Go Package which allows for up to 7 days of parking at a discounted rate for the parking. Otherwise we... More 

Columbia, MD
Contributor
14 reviews 14 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is beautiful. Absolutely amazing decor. you would not believe this was a Holiday Inn. If you're wondering if the hotel actually looks like the "management supplied photos," the answer is it looks BETTER. It's hard to capture in a photo what this designer created. This is only the second hotel that I've stayed in where I actually wondered... More 

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chicago IL
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed 3 nights at this hotel for training. Staff went out of their way to make my group comfortable, provided shuttle service and the rooms were much nicer than expected. Everything was very clean and the free breakfast was enough to start your day.

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Miami, Florida
Top Contributor
202 reviews 202 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 13, 2015

Stayed here 5 nights for a work meeting. The hotel is very clean and the staff is very friendly. I had a lot of boxes delivered throughout the week and some were to come in later after we left and the manager Amber was great at accomodating us. The daily breakfast provided was very good and had a good variety... More 

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Pocatello, Idaho, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

Room was perfect, breakfast was very good with a little different selection each day. I liked that they have a security guard patroliing the parking lot at night. My one complaint is the parking we had to park out of a parking spot two times. Easy on and off the freeway.

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Ocheyedan
Top Contributor
89 reviews 89 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 4, 2015

Wow! This is a great place very fresh and new ! Great rooms quiet ! Very friendly staff ! Shuttle drive very professional ! Very fast service from airport ! Breakfast was great ! Room was very contemporary ! I stay here agsin

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Columbia, Missouri
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 21, 2015

I usually enjoy my stay at this hotel. Generally I am there for business and stay a whole weekend. This trip my room was left open to anyone to come in after house keeping cleaned the room, breakfast not stocked, and front desk guy would not help at all. Didn't care that my room and belongings were not secured after... More 

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Daniel F, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Zkean, Thank you for your repeat business at our hotel. We greatly appreciate you staying at our hotel during your trips to the Kansas City Area. I was greatly surprised to read about your last stay with us. This is definitely not our our hotel typically operates; as you have seen. I would love to get more information about your... More 

Southern Illinois
Top Contributor
164 reviews 164 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed February 19, 2015

Our recent stay at this property was satisfactory. It was on par with most any Holiday Inn Express. Check-In was seamless, breakfast bar was well stocked and offered a good variety and swimming pool/hot tub was small but well maintained. We had an issue with our T.V. as well as a minor housekeeping issue upon check-in but it was resolved... More 

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Daniel F, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Jeramie, Thank you for staying with us during your recent trip to the Kansas City area. On behalf of the staff, we apologize for the issues with the television and housekeeping, but glad that it was resolved quickly and to your satisfaction! Hope to see you soon! More 

Destrehan, Louisiana
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2015

This hotel is great.. Ive stayed at holiday inns all over the country.. The service and quality of this hotel is the best i have ever been to... From check in to check out the hospitality was superb.. The look of the hotel is unlike most HIE hotels..

Was this review helpful? Yes 1
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