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All 110 Kansas City hotels

Holiday Inn Express Hotel & Suites Kansas City Airport

2.5 of 5 Hotel   |   9550 NW Polo Drive, Intersection I-29 Tiffany Springs Parkway, Kansas City, MO 64153
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89%
Ranked #12 of 110 hotels in Kansas City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Reshma N Corey G Kansas City, Missouri
  • Overview
  • Reviews (77)
  • Photos (26)
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77 people have reviewed this hotel

Traveler rating
    46
    23
    5
    1
    2
See reviews for
27
8
1
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Kansas City, Missouri
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Let's start with the staff!!! Wonderful! I received a phone call from the night auditor confirming my arrival. I really love that! Upon arrival, the shuttle driver finds a parking space for my husband and I walk in to check in! Excellent service at check in! Fast! My room was cold! It was hot and humid outside! Kids fell asleep... More

Was this review helpful? Yes
Green Bay, WI
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I received the Holiday Inn Express information when I contacted the central booking number for Holiday Inn. I am a Clubs Reward card holder and do a lot of business traveling. We are looking to acquire a new business in the area and I needed to secure a conference room for a few days along with overnight room for myself.... More

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Peachtree City, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for a week due to business. What a great staff starting with the General Manager-Daniel Fulani and Muktar Ahmed. Both employees were very friendly, professional and accommodating! The hotel is located not too far from a couple of shopping centers for shopping, dining, and/or taking in a movie. The shuttle drivers are friendly and... More

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Kansas City, Missouri
Top Contributor
59 reviews 59 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We often spend the night near the airport when we have an early flight, and have experimented with a number of different brands. There are many more expensive, but few much nicer than this hotel. I know it's not a Ritz Carlton, but it also isn't pretending to be one. It's just a good value place with large, comfortable rooms,... More

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Daniel F, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Thank you for the compliments! There are many hotels to choose from around the Kansas City Airport; we are glad that you allowed us the opportunity to serve you. We do hope to see you in the future. More

Leavenworth, Kansas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Security and staff at the Kansas City location dull the Holiday Inn Express brand name. Yes, it has contemporary decor, it is clean, and the location isn't bad, especially for thieves. Our car and 5 others were broken into during our first night's stay. Bad things happen, but here it happens more often. The next week, same night, 11 more... More

Was this review helpful? Yes 1
Daniel F, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Hello Matthew, We would like to apologize about the situations that transpired during your stay with us. Unfortunately we were not the only hotel targeted during this same time; however we have now taken a proactive approach by having security in place to deter situations like this from happening in the future. Thank you for your honest feedback, we do... More

Brookfield
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This property is excellent! Very clean and well maintained. One of the best motel I have visited. The breakfast area is also large and very clean. The breakfast was fresh and had something for the whole family to eat. The staff was very pleasant and eager to accommodate any request. I have to say this is a must stay hotel... More

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Daniel F, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Shawn, Thank you for staying with us on your recent trip to Kansas City. We are glad that you enjoyed your stay, and hope to see you again in the future! More

Saint Cloud, Florida
Top Contributor
94 reviews 94 reviews
44 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My experience didn't start well. After calling the hotel for a pickup at the airport by their shuttle, I had to wait more than 35 minutes and make 3 phone calls, when the hotel is less than 10 minutes away ! Excuses of traffic, technical problems, other drop off's, all seemed to be provided after having been promised it should... More

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Daniel F, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Brit, Thank you for staying with us on your recent trip. We would like to apologize for the lack of service provided to you, both during your pickup from the airport, as well as when you made an inquiry for dinner options. We will use all this information to help better train our staff. We do hope to see you... More

Senior Contributor
31 reviews 31 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 4th of july to visit daughter and family. Very comfortable room and bed. Love green energy feature! I stay at ihg hotels mostly for work. This one is tops for price. Would stay here again. Thanks!

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Aurora, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This property is excellent! Very clean (like new), and modern. One of the, if not the, best Holiday Inn Express' we've stayed at by comparison. The breakfast area is also large and accommodating. Easy access off the highway.

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Iowa
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 19, 2014

Newer hotel, convienent location to the aiport and shopping. The hotel was immaculate and had modern decor. I was pleased with the simple, but fresh breakfast including items I've not found at other locations (turkey sausage). The hotel staff was kind and the desk clerk even loaned me her personal phone charger while I was in the business center as... More

Was this review helpful? Yes 3
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Additional Information about Holiday Inn Express Hotel & Suites Kansas City Airport

Address: 9550 NW Polo Drive, Intersection I-29 Tiffany Springs Parkway, Kansas City, MO 64153
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City Airport 2.5*
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26 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Kansas City #36 Business Hotel in Kansas City
Hotel Class
Number of rooms
109

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