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Ameristar Casino Hotel Kansas City

Certificate of Excellence
3200 North Ameristar Drive, Kansas City, MO 64161
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1 room 1 adult
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Ameristar Casino Hotel Kansas City
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257 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed yesterday NEW via mobile

I'm sad to say that we were very disappointed with the buffet quality. The service was attentive and the dining room was clean but the food was quite flavorless. There was a nice selection, however we could have had better quality for the money, if we had gone elsewhere. We paid nearly $15 per adult. That would have better spent... More 

Helpful?
Thank Susan P
Buffalo, Missouri
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My family took advantage of a special the casino made available to our family. A free room on Super Bowl Sunday. The room was filled with amenities and comfort. We enjoyed the multiple restaurants available with their unique cuisines for our taste buds.Yes we gambled and lost, but we truly enjoyed the atmosphere at the casino.

Helpful?
Thank William60849
Salina, Kansas
Level Contributor
10 reviews
3 of 5 stars Reviewed 3 weeks ago

Went to get away for a night. Room was nice and clean. Upon arrival we were told the only room they had was a smoking room. We were not pleased but were willing to try it and were given a discount on the room. The room smell was ok so it worked out fine. Nice bathroom. Comfy bed. Upon returning... More 

Helpful?
Thank Alli O
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thank you for staying with us! We are sorry that we did not have the room type you requested. We hope to welcome you back soon! More 

Topeka, KS
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for two nites 1/18/16 & 1/19//16 in room 521. The room had two queen beds and in a corner, there was a round table with two chairs. On the first night, we noticed that behind the table, it was caked with dust and obviously hadn't been cleaned in quite some time. Even the floor lamp base had a thick... More 

Helpful?
Thank colaman50
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thank you for taking the time to write this review. We pride ourselves on offering outstanding accommodations for our guests. In this instance, we did not meet that expectation. Please feel free to reach out to our hotel manager, Jennifer at (816)414-7036 to discuss your visit further. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Our stay was amazing! We just wanted a weekend to relax and play and this was perfect! Staff was helpful and nice and our room was clean and comfortable. We ate at a couple of the restaurants and loved them both. We had a ton of fun at the casino too! We will be staying again for sure!

Helpful?
Thank LilBlackLab
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thanks so much for your review! We are looking forward to welcoming you back! More 

Saint Charles, Missouri
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

What a great place to stay. If you want to gamble, there's a nice large casino here. If you want to take in a movie, they have a show here with about 16 movies. Want to eat, various types of restaurants including a buffet that is absolutely fantastic. The staff here is also top-notch. Everyone has been super friendly. My... More 

Helpful?
Thank bob3868
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thank you so much for your review! We're thrilled to hear you enjoyed your visit and that our staff took great care of you. We look forward to welcoming you back soon! More 

Camdenton, Missouri
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

I used to tell everyone the Ameristar had the best buffet in Kansas City. I can no longer say that. No difference between that casino buffet and any other casino buffet in the Kansas City metro area EXCEPT they do still have the best dessert bar. But who goes in there for just dessert? Bummer. I really thought that it... More 

Helpful?
Thank Lake_Food_Detective
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thank you for taking the time to write this review. We appreciate hearing from our guest on how to improve our guest experience. We would like to follow up with you about your visit. Please feel free to reach out to Tracey at (816)414-7445 at your earliest convenience. More 

Saint Peters, Missouri
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 9, 2015

Driving through Kansas City on my way back to St. Louis from the west coast...and b/c Ameristar is well known to us as a clean comfortable and well appointed hotel with good restaurants...I decided this would be the best place to spend the night. I was not disappointed. I was tired and wanted a good meal, a hot shower and... More 

Helpful?
Thank judith S
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thank you so much for the review! We're glad you had such an enjoyable experience on our property. Go Royals! More 

Level Contributor
6 reviews
5 of 5 stars Reviewed December 4, 2015

I feel like a queen. Was treated so respectfully and with such true desire to please. I would(will) stay here again. However I left a few aticals of clothing and jewelry, which were not returned. Maybe housekeeping didn't(doesn't ) know where to place those items and it was my responsibility to keep up with my own things, just wish someone... More 

Helpful?
Thank dana s
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thanks for your review! We're happy to hear you enjoyed your stay. If you need additional assistance please contact our Guest Experience Manager, Kathy at (816)414-7402. More 

Lincoln, Nebraska, United States
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 30, 2015

We haven't stayed at this hotel for a couple of years, but were actually disappointed at the condition of the hotel. There was a layer of dust on all of the fixtures in the main lobby, In our room, the furniture was dusty and severely nicked and scratched. The baseboards looked like they haven't been cleaned in a very long... More 

Helpful?
Thank Carol B
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thank you for taking the time to write this review. We appreciate hearing feedback from our guests and look forward to sharing details about your visit with our leadership. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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