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Ameristar Casino Hotel Kansas City

Certificate of Excellence
3200 North Ameristar Drive, Kansas City, MO 64161
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Ameristar Casino Hotel Kansas City
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Ameristar Casino Hotel Kansas City
Ameristar Casino Hotel Kansas City
Ameristar Casino Hotel Kansas City
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213 reviews from our community

Traveler rating
    100
    56
    27
    15
    15
See reviews for
38
75
14
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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    (49)
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Evansville, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I traveled to the Ameristar for a two-night weekend stay with a group. We had booked a group rate which was a nice discount, but three or four of us had to hound the hotel in order to finally get on the phone to set it up. Our group easily used up the block of rooms plus some. One of... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

we decided to have a mini family vacation and this place is awesome.. Arcade and movie theatre for the kids not to mention insight childcare.. And the buffet.., delicious!!! We will definitely be back

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Moberly, Missouri
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife reserved a deluxe queen room through tripadvisor > booking.com. When we got there we were terribly disappointed. The room looked run down and gross. Looked like it was styled from the late 60's. We found out the pics posted for this room on booking.com was for the king suite. When we went to the hotel desk they were... More 

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Colorado Springs, Colorado
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited the casino in May of 2015. We were staying at Harrah's N Kansas City but next time I would stay at the Ameristar. The casino was very nice and clean and a lot of fun. The casino was definitely better than Harrah's. Those are the only two casinos that we visited. There was plenty of restaurants and we... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I found a used needle in my suite!!uncomfortable to say the least I have 3 small children who were in this room with me. Thankful that this situation wasn't what it very easily could have been and wasnt my child being rushed to the hospital due to being pricked by a dirty needle housekeeping and management over looked. I requested... More 

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Toronto, Canada
Top Contributor
54 reviews 54 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed April 12, 2015

Got a great deal for this room, which included valet parking and wi-fi. It is a huge hotel, mainly for the casino crowd. Our room was quite large, nicely decorated and very comfortable. The bathroom was beautiful! We ventured out to dinner at the hotel's buffet since there was a wait for the other restaurants. The buffet had some good... More 

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Battle Creek, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 8, 2015

Overall this is a beautiful place with eight restaurants, a movie Theather, gift shop and a kids court. The lobbies are beautiful. Although we do not gamble much we love the amenities at this hotel. My problem was coming back to the hotel on Easter evening after being with family all day and finding my room had not been cleaned.... More 

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Kansas City, responded to this review

Thank you for your kind words regarding our property being a “beautiful place.” I also sincerely appreciate your feedback regarding your stay, in particular, the service you experience on the second night of your visit. Thank you for passing this information along to us; as this only helps us improve our amenities and services. Please visit us again soon. More 

Wichita, Kansas
1 review
1 of 5 stars Reviewed April 7, 2015

We made reservations for 1 night over Spring Break with another family that we were meeting in KC. Between the two families we had reserved 3 NON-SMOKING rooms. When we arrived they said they had no non-smoking rooms left and that we would have to stay on a smoking floor in smoking rooms. It would have been bad enough that... More 

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Kansas City, responded to this review

Jennifer, I sincerely apologize for the experience you had during your recent stay. We strive to create experiences that leave you with a desire to return. It is my understanding that the team did try to make it right for you and your party. I regret that they fell short and were unable to recover the situation. I am sharing... More 

Kearney, Nebraska, United States
Top Contributor
102 reviews 102 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 3, 2015

Rooms are pricey and they are reluctant to book so make a reservation. I arrived a day early to what looked like a ghost town, but when I asked to add a night to my reservation I was told they were full. Somehow they got myself and a business associate rooms but they were turning people away on the phone.... More 

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Kansas City, responded to this review

Dear Lonnie, Thank you for your feedback regarding your reservation experience and the feedback regarding our food outlets. Your feedback is very appreciated as this only helps us improve our offerings and our services. I do hope that you will stay with us again. More 

Pattonsburg, Missouri
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 1, 2015

Let me start by saying my hopes were not too high when I made the reservation. But it was located on the same premises where we were attending a concert. When we walked in, I was pleasantly suprised. The decor is swanky, staff are incredibly friendly and informative. The room was very nice ( junior suite) and clean. They had... More 

Was this review helpful? Yes 2
Megan A, Guest Relations Manager at Ameristar Casino Hotel Kansas City, responded to this review

We are thrilled you enjoyed visit; we very much appreciate your kind words regarding our team and our property. We will share your feedback with the team. Thank you once again! More 

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