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All 110 Kansas City hotels

Ameristar Casino Hotel Kansas City

4.0 of 5 Hotel   |   3200 North Ameristar Drive, Kansas City, MO 64161
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Ameristar Casino Hotel Kansas City
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76%
Ranked #29 of 110 hotels in Kansas City
Certificate of Excellence 2013
A recent review
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142 people have reviewed this hotel

Traveler rating
    68
    39
    14
    10
    11
See reviews for
24
60
10
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Kilgore, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Checked in early on Sunday the 30th of March stayed til Tuesday. Room was perfect and ready. I was a little bummed it was on the first floor because I didn't get a view but not having to wait on an elevator was a definite plus. If you are a fan of clean fancy bathrooms you need to get a... More

Was this review helpful? Yes 1
Broken Arrow, Oklahoma
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent a night at the Ameristar on our first visit to Kansas City. We enjoyed the hotel and the casino. The casino was clean, smoke smell was well filtered and the employees were friendly and helpful. The only thing that surprised us (which was not the fault of the hotel) was that the riverfront was not developed. I had... More

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Lincoln, Ne
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The service at this hotel/casino was great. Front desk check-in was a breeze- super friendly and nice. The waitstaff in both restaurants were fast and friendly. I had to wait 10 minutes in the casino while my slot was serviced and a manager came by and offered apologies and a $15 food comp. Who does that? Obviously great management here.... More

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Kansas City, responded to this review

I am pleased to hear you received great service while visiting. Thank you for your feedback regarding room upgrades. I will pass this along to our property management team right away! Thank you for being our guest and we sure do hope to see soon again. More

Forest Lake
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 14, 2014

We just got back from a trip to Kansas City where we stayed at the Ameristar. When we first pulled up, we thought for sure that we had picked the right spot, boy were we wrong. It was a beautiful 72 degrees when we checked in, but standing at the front desk, I started to notice that they had done... More

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Kansas City, responded to this review

I'm very sorry to hear about your experience. We always try to accommodate our guests every time they visit with the best customer service. I apologize if any of our employees did not meet this standard. In regards to the AC, did you speak with anyone at the front desk? I don't know of any problems that we were having... More

Lee's Summit, Missouri
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 11, 2014

My wife and I stayed in a king junior suite for one night and were not disappointed, nor blown away with anything in the room. We have no complaints and would definitely stay here again. The rooms are starting to get a bit dated, especially the carpet, however the room and bathroom were very clean. The TV was the best... More

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Lee's Summit, Missouri
1 review
5 of 5 stars Reviewed March 5, 2014

I am the event planner for a large corporation and we have hosted several events at Ameristar. Kent Korte and his team did an impeccable job. Ashley took care of me at the hotel and Tyler is the best server at Amerisports! I highly recommend using them for business and for personal travel!

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1 review
1 of 5 stars Reviewed February 25, 2014 via mobile

I had my two and three year old children in the room and we found pot in the room and pills under the couch.. management stated they apologize that there standard of clean does not match my standard and sometimes things get overlooked... what is wrong with people... They made it out to be no big deal.... I SAY NEVER... More

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Megan A, Manager at Ameristar Casino Hotel Kansas City, responded to this review

We sincerely apologize for the experience you had at our property. Finding any type of debris in your room is not acceptable. We did confirm (with the assistance of a Missouri Gaming Officer) that a sweet tart and an ibuprofen were unfortunately missed by our team. We immediately addressed this by reiterating the importance of thoroughly checking under the couches... More

Omaha, Nebraska
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 20, 2014

Lets just say for $429.00/Night for this room on the weekend, IT'S NOT WORTH THE MONEY ! The Toilet seat was broke in the guest bathroom, complained the first night on a 3 night stay and it was never fixed. And for Cleanliness give it fair rate. When sitting in the whirlpool the vents and lights and area around them... More

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Kansas City, responded to this review

I'm so sorry to hear this, Michele. We strive to be the best gaming resort and what you describe certainly does not meet our standard. We hope you do reconsider and stay with us again so we can show you the exceptional quality that we strive to provide. More

1 review
5 of 5 stars Reviewed February 16, 2014

I stay at Ameristar at least once a month. The staff are very pleasant and fix any issue immediately. I am a very picky person and very demanding of the service I receive. Sean at the front desk and Abdul the valet definitely exceed the standard in assuring my stays are exceptional. The deli - lux restaurant provides good food... More

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Kansas City, responded to this review

Wow, It certainly sounds like you have experiences that we strive for our guests to have, Phillip! I will send you review right over to our property staff. Thank for posting and for always being our guest. We will continue to work hard to provide exceptional service. More

Lee's Summit, Missouri
1 review
5 of 5 stars Reviewed February 11, 2014

I first want to thank Kent Forte for helping me put together our company annual Casino Night Dinner and having wonderful rooms for our guest. We had 50 people in for what was a wonderful and delicious dinner!. I received so much praise about the menu and the presentation of our dinner on honoring our employees and their spouses. It... More

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Kansas City, responded to this review

We're so happy to hear you and your entire group had a wonderful stay with us, Michell! We really appreciate your feedback and will certainly do our best to keep up the good work. Thank you for being our guest and we can't to have you back next year. More

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Additional Information about Ameristar Casino Hotel Kansas City

Also Known As:
Ameristar Hotel Kansas City
Ameristar Hotel
Ameristar Casino Kansas City Mo
Ameristar Kansas City
Address: 3200 North Ameristar Drive, Kansas City, MO 64161
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Kansas City
#8 Luxury Hotel in Kansas City
#20 Family Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ameristar Casino Hotel Kansas City 4*
Official Description (provided by the hotel):
The Ameristar Casino Hotel Kansas City is a luxury hotel with 184 guestrooms. With 3,000 slot and video poker machines and 60 table games, this Kansas City casino is one of the biggest in the country. After exciting gaming action you may choose from nine appetizing dining options at this Kansas City hotel. The restaurants in Kansas City at Ameristar range from a sports-infused brew-pub to fine dining in an Old West inspired atmosphere. ... more   less 
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