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Hampton Inn & Suites Kansas City Country Club Plaza

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4600 Summit Street, Kansas City, MO 64112
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What travelers say:
Very nice
(5)
Hampton Inn & Suites Kansas City Country Club Plaza
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Hampton Inn & Suites Kansas City Country Club Plaza
Hampton Inn & Suites Kansas City Country Club Plaza
Hampton Inn & Suites Kansas City Country Club Plaza
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449 reviews from our community

Traveler rating
    228
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    39
    21
    7
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127
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (127)
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There are newer reviews for Hampton Inn & Suites Kansas City Country Club Plaza
See the most recent reviews
Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

All of the staff at this hotel are welcoming and helpful. People like Jacob and Austin really give it a homey feel. Rooms are clean and location is close to lots of great shopping and restaurants when work is over.

Was this review helpful? Yes 1
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Laurie, I appreciate you acknowledging a couple of our Staff members that made your stay so great! I will be sharing your comments with our entire team, and thanking Jacob and Austin for a job well done. We look forward to seeing you back with us for future trips into Kansas City...maybe when the Cardinals are in town??? Thank you,... More 

Mckinney
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Between the night managers snobby attitude and complete disregard for a guest constructive comment and the paper thin walls in this hotel, we will not stay at this Hampton Inn again when in Kansas City. There are much better facilities with MUCH better customer service in the Plaza area. Avoid this one!

Review collected in partnership with Hampton

Was this review helpful? Yes
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Dear Mr. McKinney, my deepest apologies that we fell short on our service during your stay with us. If you are available to discuss and provide some feedback for me, I would be very interested in speaking with you. Please know that our goal is 100% satisfaction, and I would like the opportunity to make it right for you. Please... More 

Houlton, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff which includes Jacob, Austin, Pat, Tom, Michael are excellent in meeting the needs of their guests. They always put their guests first and do their very best to accommodate them. It is like "coming home." Very welcoming and respectful.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Good afternoon, Cynthia. Thank you for giving special recognition to our team members who created a wonderful experience during your stay! I thoroughly enjoy working with every member of our team here for the same reasons that you mentioned. We do hope to see you back! Thank you, Christina R. More 

Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Very good parking location and lots of parking spot. Wifi available in each room and very high quality of breakfast. Vending machine on each floor. One side of rooms are facing street and get very noisy in the evening. People here were not very helpful on room change. Got bug bits during midnight.

Review collected in partnership with Hampton

Was this review helpful? Yes
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Greetings, Tian. Thank you for taking the time to review your recent stay. I am very happy to hear your breakfast was enjoyable, and our location was accommodating to your needs while in Kansas City. While the Plaza area is quite a popular destination, there are times that there may be higher levels of traffic; I apologize we were not... More 

Hazelwood, Missouri
Top Contributor
80 reviews 80 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel sits at the top of hill. Nine floors. We stayed three nights. Wife, myself and teen daughter stayed in a King Jr. suite I believe. The daughter slept on fold out couch while adults had the King bed. Very quiet hotel just off the main area of Country Club Plaza. Parking is inside a garage and they feature a... More 

Was this review helpful? Yes 1
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Greetings! We appreciate you providing a review for your fellow travelers! I am very pleased to read that your family enjoyed our hotel and the Country Club Plaza area (and that some pool time make it in the schedule!). Thank you for being our guests, we do look forward to seeing you back. While our Junior Suites are on the... More 

Austin, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel located close to shopping, stores and medical centers, free parking, nice size rooms/suite, good location to plaza and downtown. Front desk staff always ready to help. Nice pool and exercise room. Feel safe walking around the area. The suites are nice for a long stay. Full size kitchen with necessary items for cooking in room. Beautiful sunsets from... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Good afternoon, Albert. We appreciate you being with us - and taking the time to write your review of our hotel! What wonderful things you had to say about our hotel and staff, I will certainly share these comments with the entire team. We hope to see you all back...travel safe! -Christina R. More 

KC, MO, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were in KC for a military reunion. Found the hotel modern, clean, and friendly. Military discount was in effect for us. The breakfast buffets were unbelieveable, great food and coffee--and free. The reunion is an annual event and we plan to be back next year, 2016. We are beach dwellers in SE NC. Respectfully submitted, CAA

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

So honored to have had you with us, Charles! I am glad you enjoyed the hotel ... and our breakfast. We look forward to seeing you all back with us in 2016! More 

Helena, Montana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I have stayed in this motel many nights over the past three years, sometimes weeks at a time. The staff is the very best part. Michael, Pat, Austin and Tom always greet me by name and go out of their way to fill any request that I might have. Jacob does a super job of getting to know the guests... More 

Was this review helpful? Yes 1
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Dear Lynda, Thank you very much for your kind words and making special note of those individuals that make your experiences with us so great. I will certainly be sharing your review with them, and the rest of our hard-working team! As always, we look forward to your return! Christina R. More 

Elgin, Illinois
1 review
2 of 5 stars Reviewed 4 weeks ago

I stay here often and for weeks at a time. The staff is the best thing about this hotel. They know who I am, and I always feel welcome. Jacob, who tends the bar at the manager's reception each week evening is so personable. He's a welcome sight after a long day at work. I am sorry to say that... More 

Was this review helpful? Yes
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Hello, Helen. Thank you for being with us time and time again, and for sharing your experience with fellow travelers. If you do have your future travel dates scheduled, please feel free to reach out to me directly. I would certainly enjoy talking to you and seeing how we can improve your stays. We appreciate you business and loyalty, and... More 

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

All the staff was amazing! Especially Mackenzie and Michael! So friendly and helpful!! The location was especially good as there was a ton of shopping and places to eat! The breakfast was really good and lots to choose from!

Was this review helpful? Yes 2
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Thank you for reviewing our hotel - and for being our guest! So happy to hear that our staff made your stay even more enjoyable...I will definitely thank them! Christina R. More 

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