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Hampton Inn & Suites Kansas City Country Club Plaza

Certificate of Excellence
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4600 Summit Street, Kansas City, MO 64112
1 room 1 adult
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Hampton Inn & Suites Kansas City Country Club Plaza
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583 Reviews from our TripAdvisor Community

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Chesterfield, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Except for minor issues like a squeaking bed frame and noisy toilet, the rooms are OK and rates are just about right. The complimentary breakfast is average and may be they can put in more choices. The toilet in our room did not have an exhaust fan which can lead to foul air just in case something goes wrong with... More 

Review collected in partnership with Hampton

Helpful?
Thank Eduardo D
Lenexa, Kansas
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

The location of this hotel is great. The Country Club Plaza is wonderful. The lobby is nice, the pool was clean, the staff was helpful. The room was okay, if a bit dated. However, the single most important thing at any hotel can provide is a bed that you can actually sleep on. I stayed in room 919, so I... More 

Helpful?
Thank jpb723
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Hello, jpob723 I appreciate you sharing your experience at our hotel, thank you for taking the time to do that. We are inspecting the mattress, box spring this morning as all of our mattresses and box springs are those required of Hampton Hotels and found in each of our hotels. My apologies it was not comfortable for you, and I... More 

Wichita, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Having spent 30 nights at this hotel in the last 2 months, I'd say I'm pretty well qualified to offer the following: The Hampton Inn and Suites offers a comfortable night's stay, delicious breakfast, and professional, courteous service on a consistent basis. Definitely a place to come back to!

Review collected in partnership with Hampton

Helpful?
Thank Lisa B
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Lisa B, So pleased to have you and your fellow travelers with us for your project in Kansas City! It is a pleasure being your Kansas City home, so thank you for personally selecting our hotel. If there is anything you need or suggestions you have, please feel free to ask for me at the front desk, or call me... More 

Wichita, Kansas
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is truly a wonderful place to stay. The hotel is right at the end of the Kansas City Country Club Plaza and is close to shopping, dining and just walking around. It is also a fun place to stay during the holidays as the Plaza is all lite up and carriage rides are abundant. I recommend it to... More 

Review collected in partnership with Hampton

Helpful?
Thank Michele C
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

So...did you get to enjoy a carriage ride yet? What great things you have shared here, thank you so much for taking the time to post a review and sharing your experience. We are proud to be considered your home while in Kansas City!!! Please let us know if you need anything along the way... Thank you, Christina R. More 

Atlanta, Georgia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Gave stayed here at least 3 times. Previous two visits the rooms were great and customer service at Front Desk was impeccable. However, this last visit ruined it for me. The Front Desk staff did not even speak, just reached their hand out and said "Credit card and name please" .... No hello and welcome. Wow!!! My bed in room... More 

Helpful?
Thank Peachfirefly
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Good afternoon, Peachfirefly We appreciate your past loyalty to our hotel, and do hope to earn that back. I would be interested in speaking with you further regarding your room on arrival, and your check in experience. Should you be available, please feel free to call or email me directly and I will take every opportunity for re-training as needed.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

easy check in with staff that was responsive with suggestions to my restaurant questions making a great recommendation. I checked in via the pre-checkin option and was haned my key as soon as i gave them my name. I requested a good seafood restaurant recommendation nearby and they immediately recommended two with a personal preference for Jax Restaurant. It was... More 

Review collected in partnership with Hampton

Helpful?
Thank williamrA5001MY
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Good morning! Our front office team is CTA certified (Certified Tourism Ambassador) which is a professional certification providing hands-on experience and education regarding our local features. I am very happy to read that they were able to provide you with great recommendations! Thank you for taking the time to share your great experience of our hotel, responsive staff and 5-star... More 

Kansas City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have always loved Hampton Inn and Suites but the Country Club Plaza location in Kansas City is the best! Wonderful staff, beautiful and clean hotel. Feels like 5 star accommodations without the high price!

Review collected in partnership with Hampton

Helpful?
Thank Naomi H
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Naomi H, What great things to say about our team, hotel and service! I hope you were able to get out and enjoy the Country Club Plaza while here, despite the chilly weather! We look forward to seeing you back, thank you for taking the time to leave a review of your stay. Christina R. More 

West Des Moines, Iowa
Level Contributor
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The sink, beneath the faucet was not clean. Not sure what that was. The rest of the building was very clean. Bed was uncomfortably soft. Proximity to the plaza was excellent. The staff was tremendous.

Helpful?
Thank Matt P
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Hello, Matt P Thank you for your recent stay and review of your experience. I have forwarded your comments to our Housekeeping team who will be taking immediate action on the ducting under the faucets in all rooms. I will be sharing with the entire team your comment on our staff - they are a great group of people! Hope... More 

Overland Park, Kansas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent customer service, clean rooms, great breakfast, and all around a great hotel. Everyone we came across was courteous and seemed to be happy to be there. We will definitely be back in the future.

Helpful?
Thank Melissa W
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Hi, Melissa W I truly love seeing reviews and getting feedback from guests about their interactions with our team. We have a pretty special group of associates working together, and their focus on the guest experience and interactions certainly do show! THank you for taking the time to review on tripadvisor. Travel safe, Christina R. More 

Junction CIty, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is very nice, clean and comfortable. But what makes it stand out is the friendly and caring staff that work there. This has become our go to hotel when we are in the area. Very accommodating.

Review collected in partnership with Hampton

Helpful?
Thank Lori T
Christina R, General Manager at Hampton Inn & Suites Kansas City Country Club Plaza, responded to this review

Dear Lori T, Another great review to see! Yes, I agree - our team is very caring and I am glad you got to experience that while in Kansas City. We do hope to see you back in the future! Enjoy your day, Christina R. More 

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