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Fairfield Inn Kansas City Downtown / Union Hill

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3001 Main Street, Kansas City, MO 64108
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1 room 1 adult
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Fairfield Inn Kansas City Downtown \/ Union Hill
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238 Reviews from our TripAdvisor Community

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Newton, Kansas
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

It was very nice. The staff were friendly. I had good simple internet. They honored my requests and i was very happy. The parking was a bit on the strange side. The entrance is right off Main street and if you don't know exactly where you are going, the first time, you will have to circle around and go again.... More 

Helpful?
Thank Joegilliam
Carl Junction, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

Everyone was very friendly and helpful. When we first arrived the check in clerk asked if we needed anything. She gave us directions to places to eat and offered other choices. I would definitely use this hotel again. There was several interesting things for my kids to do. Breakfast was great with lots of choice.

Helpful?
Thank Crjhanson
Kansas, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Best staff EVER. We stayed the night before a huge event in the area and the place was crazy. But the staff was efficient, friendly, totally in control. They tested everyone like the favor guest at a party to which they were hosts. Room was spacious and lovely and even the pull out bed was firm. Breakfast at was the... More 

Helpful?
Thank Andee K
Aurora, Colorado
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

At check in the front desk associate was watching TV at breakfast, and on the middle of my check in a pizza delivery guy showed up then she starting talking to him saying that pizza is for me! I had to call to remake them again because the were cold... Then she grab the pizzas and put them on the... More 

Helpful?
Thank here-we-go-usa
Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you so much for your feedback. I want to apologize for the lack of service you received. Our goal is to always make sure our guests feel welcomed and valued and that obviously did not happen for you. The associate was correct in stating that we do not have connecting rooms. However, they should have stated that we did... More 

Fort Myers, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean rooms, gracious staff, lightening fast free wifi in the room! Free secure parking and quiet neighborhood. We wanted to experience the magnificent candlelight midnight mass at nearby St. Vincent's. Travel at Christmas time can be challenging but this was a refreshing stay.

Helpful?
Thank JetMom77
Missouri
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 28, 2015

I stayed at the Fairfield with one of my closest friends over a weekend in December 2015. She booked the room over a month in advance in anticipation of a busy pre-holiday weekend. We should have never assumed that it would be ok to check in at 10:30pm as when we arrived we were told that there were no double... More 

Helpful?
Thank jbatisto
Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you so much for your review. I want to apologize for you not receiving your correct room type at check in. However, I am glad to hear that my staff did everything they could to rectify the situation. I have taken your concerns with regard to the cleanliness of your room to the department manager. It is something we... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed December 8, 2015

This is the second time for staying at the Fairfield and both times I have been excited to have been treated so well. The rooms have been clean and nicely decorated. The staff is always friendly and helpful. The breakfast is grand. I love that there is always coffee and ice tea. I just really liked it here.

Helpful?
Thank agustaclm
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 30, 2015 via mobile

Good location. Old dated hotel. Froze during night. Air conditioning / heater leaking wetting the carpet. Dirty bathroom next to gym in 1st floor. No food at night other than pizza delivery. Hot/cold Breakfast in the morning was ok. Heater at shower takes forever, prepare to be under cold water for s while.

Helpful?
Thank Foodiestravels
Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you so much for your review. As you may have noticed, we are currently undergoing a renovation which includes a new breakfast area, updated guest rooms, and an updated lobby. We look to be done by March 1, 2016. I apologize you were not able to explore some of the restaurants within walking distance; there is Gate's BBQ (one... More 

Las Vegas, Nevada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 6, 2015

The rooms were nothing special, just normal hotel rooms. The staff were very friendly and helpful. The free breakfast was good. There is good value here for the price. It is however, in the middle of nowhere downtown, if that's possible. Gates BBQ is nearby but the area is generally deserted and not many options within walking distance. If you... More 

Helpful?
Thank George S
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 3, 2015 via mobile

We stayed at Fairfield Inn for a wedding. The staff of the hotel were great and helped us in getting to all our destinations to celebrate our nephew's wedding. Both managers really made for a great family get together. And breakfasts were excellent too! Hot food and none of that cardboard processed breakfast food.

Helpful?
Thank Stephen W
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