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All 110 Kansas City hotels

Fairfield Inn Kansas City Downtown / Union Hill

2.5 of 5 Hotel   |   3001 Main Street, Kansas City, MO 64108
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Fairfield Inn Kansas City Downtown / Union Hill
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80%
Ranked #28 of 110 hotels in Kansas City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Laura L Nixa, Missouri
  • Reviews (151)
  • Photos (13)
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  • Room tips (34)
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151 people have reviewed this hotel

Traveler rating
    52
    67
    23
    6
    3
See reviews for
43
26
17
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Any
English first
Nixa, Missouri
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed here several times due to a great location and value for reaching UMKC Hospital Hill without paying Crown Center prices. It is a 0.8 mile walk to Crown Center if you don’t want to drive and park. The hotel parking lot is free. There is also a hotel shuttle but we did not use it, preferring to... More

Was this review helpful? Yes
Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you so much for your kind comments. I will pass them along to the staff. We surely do appreciate your business and hope when your travels bring you back to Kansas City, we hope you still choose us as your home away from home. More

St. Louis
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Good price, good service, clean rooms, good location, but the pool was rather small. However, what earned it a perfect score was the shuttle service that took us everywhere downtown and when you called for a pick up they were literally there within 2 minutes. Also, the free breakfast was probably the best I have ever had in the states.

Was this review helpful? Yes
Falls Church, Virginia
Top Contributor
64 reviews 64 reviews
50 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a room that was not in the main building, but across the driveway. Kind of odd, but not a huge deal. The room was very basic, a bit dark, and seemed like it could use some freshening up big time. The room size was ok. As i recall the outlet situation wasn't the best. Bed was comfortable. The... More

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Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you for taking the time to post feedback to TripAdvisor's site. We always welcome feedback, positive or negative, as we see it as the best way to improve! We realize you have hundreds of choices. We were thrilled that you chose us and if your travels ever bring you back to Kansas City, we would welcome the opportunity to... More

Litchfield, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

This Hotel is a jewel in the heart of Kansas City. Upon arriving we were greeted by Vincent and you could tell right away that he was glad we were there and it was going to be a great and friendly place to stay. Our room was very clean and comfortable. For the price of the room with breakfast and... More

Was this review helpful? Yes
Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you so much for your kind comments. We strive daily to give every guest a unique and positive experience. I am thrilled we were able to do that for you. However, I do apologize ffor the lawn mowing. They are not supposed to start until after 10am. That is something that I will address with our vendor. If your... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For $119/ night you can't go wrong. Clean rooms. Fairly modern. Fridge/microwave in room are a perk. Nice and quiet (except for the lawnmowing right outside our window at 8:00am...bad timing is all). Fresh iced tea in the lobby was the one thing we really took advantage of. Breakfast was the usual hotel buffet. Staff was fantastic! Printed waterpark tickets... More

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Branson, Missouri
Contributor
17 reviews 17 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Made reservations for two rooms with rewards points. Needed to be downtown for a ceremony. Called at night to ensure our arrival to let them know we will be coming in late and if they could hold our rooms and have them near each other. Chris who took the phone call said they would hold the rooms but they were... More

Was this review helpful? Yes 1
Topeka, Kansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Paid for room with rewards points, was told during check out "No bill, you paid with points", then come to find they have two charges pending on my credit card. Called them and was told "the 2nd one may be in error". Really? What was the 1st one for, giggles? All in all, $40 put on "hold" for our card,... More

Was this review helpful? Yes 1
Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

First allow to apologize for the misunderstanding in regards to the authorization we obtained from you upon check in. I can assure you, this is a standard practice among all hotels, Marriott or not. When our guests check in, we ask for them to provide a credit card for incidentals, which can include items from our market, phone calls, or... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

A little confused by some of the recent negative reviews complaining this hotel needs updating, as it appears to have undergone a relatively recent remodel. It's tastefully redecorated, cleanliness is average or slightly above, have certainly seen worse, and wouldn't be the biggest issue with our room. First off- bed is very uncomfortable, and I can sleep nearly anywhere. Mattress... More

Was this review helpful? Yes 1
Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Emily, Thank you so much for posting a review. I take these reviews seriously as they can only help us get better and be the best hotel in Kansas City! I want to apologize for the aspects of your stay that were unsatisfactory. I am having our maintenance department look into the mechanical issues with the A/C and water pressure.... More

Suamico, Wisconsin, United States
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Found this hotel by accident on an extended motorcycle trip to New Orleans from Wisconsin. Went downtown to experience Kansas City for the night and found this incredibly delightful place. Being downtown the hotel is arranged around an enclosed courtyard with excellent security which is important for motorcycle people. The staff is what really sets this place apart. I have... More

Was this review helpful? Yes 1
Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you so much for your kind comments. My staff's focus is make each guest have a memorable stay and I am thrilled we were able to do that for you! We look forward to seeing you in the future should your travels bring you back to the Kansas City area. More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

We recently spent one night at this location. The property was clean, including stairwells, elevator, pool, food area, and parking lot. EVERY staff member we had contact with was very friendly and helpful including front desk, housekeeping and shuttle. (Can't remember all the names), The shuttle service was convenient taking us to the nearby attractions such as Union Station and... More

Was this review helpful? Yes 1
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Additional Information about Fairfield Inn Kansas City Downtown / Union Hill

Address: 3001 Main Street, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Kansas City Downtown / Union Hill 2.5*
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Also Known As:
Fairfield Inn Kansas City Downtown / Union Hill Hotel Kansas City
Fairfield Kansas City
Kansas City Fairfield Inn

13 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#19 Romantic Hotel in Kansas City #23 Family Hotel in Kansas City
Hotel Class
Number of rooms
116

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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