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Fairfield Inn Kansas City Downtown / Union Hill

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3001 Main Street, Kansas City, MO 64108
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Fairfield Inn Kansas City Downtown / Union Hill
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Fairfield Inn Kansas City Downtown / Union Hill
Fairfield Inn Kansas City Downtown / Union Hill
Fairfield Inn Kansas City Downtown / Union Hill
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182 reviews from our community

Traveler rating
    58
    84
    29
    7
    4
See reviews for
48
35
18
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (45)
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Kansas
Top Contributor
84 reviews 84 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here while visiting out of town family. It was the last room in the Crown Center area for a somewhat reasonable cost - $169 per night. The room was very nice, clean, with plenty of nice towels. Breakfasts was standard hot fare, but the potatoes were incredible the first morning. It is easy to find and the parking... More 

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MOSCOW
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Been here a few times for business and I have found the staff friendly, the rooms nice and the location perfect for my needs. Although the property is older and clearly wasn't built as a Fairfield, it has been nicely taken care of and the rooms are comfortable. Each room has a refrigerator and a microwave too. The work area... More 

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Sand Springs, Oklahoma, United States
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We really liked the location of the hotel to all the areas of interest. Lego Land, The Money Museum and Union Station were all very close by. Our room was on the 4th floor away from the elevator and very quiet. The evening front desk clerk Sherry was very helpful when we got lost and were able to call her... More 

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Creve Coeur, Missouri
Contributor
20 reviews 20 reviews
8 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Fairfield Inn Kansas City Downtown / Union Hill from 20th March 2015 till 22nd March 2015. The property looks a little old, however has all the amenities Fairfield Inn provides with the addition of complimentary shuttle service within a 2 mile radius which is ideal if you are travelling in a group. Rooms were a little... More 

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Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you for taking the time to submit a review about our hotel. I am glad you were able to find our location convenient for all of your activities and that the shuttle was an asset. However, I do apologize for the lack of housekeeping service and the broken elliptical. I have spoken with the housekeeping manager to ensure this... More 

Indy
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here March 2015 and the staff couldn't be better. The location is great and the staff is very friendly. The free shuttle is incredible and they are happy to take you where you need to go. Staff was happy to answer questions and make recommendations. My flight arrived earlier than expected and they even had my room ready when... More 

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Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you so much for takng the time to submit a review. We are thrilled you enoyed your stay and look forward to seeing you again when your travels bring you back to Kansas City. More 

Aberdeenshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good room but a bit over priced for what it is. Typical Fairfield lodging, lots of noisy kids in halls and breakfast room. Housekeeping banged on door to clean VERY early despite the "do not disturb" sign, then I opened the door to loud Spanish music coming from the room they were just finishing up. Was not very restful experience,... More 

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Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you for taking the time to share your thoughts about my hotel. I want to apologize for the loud kids that were staying with us. We tried to keep them in one area as to not disturb other guests. Also, I have shared your comments with my Housekeeping Department to discuss proper procedure while in the hallways. This was... More 

Bentonville, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 11, 2015

Decent hotel for business. Good location. Good value for the $$. Associates are over the top friendly and very accommodating. Room was average. Was upgraded to a "executive" room because of locality status. Executive room turned out to be normal room - instead of two double beds there is a King size bed and a love seat couch in place... More 

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Loudean M, General Manager at Fairfield Inn Kansas City Downtown / Union Hill, responded to this review

Thank you for taking the time to post a review about our hotel. I want to apologize for any noise my Maintenance Department caused while they were repairing a room. I accept responsibility as they should of called surrounding rooms prior to working. You mentioned that the staff was "over the top friendly". I certainly hope you felt that they... More 

Hazel Green, WI
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 31, 2015

I stayed there in May 2014 for a concert. Was a great find. All of the employees were fantastic from check in, all the way through to check out, especially Vincent, Daniel, Myron, and Claude. being from out of town, you must trust their staff for help with the area attractions. Trust is what you can do with this staff.... More 

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Senior Contributor
38 reviews 38 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 24, 2015

Located close to many great attractions. Employees are super nice here and the shuttle service is so handy. Its a very nice clean hotel. Pool was a lil chilly but children never seem to mind. We will definitely stay here again. Plenty of free parking.

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Valle de Bravo, Mexico
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

My sister and I met in KC .. I was on business and she came for fun! This hotel was the best! It was well kept.. And the staff was so friendly! They made us feel so special. The 2nd best thing about this hotel is the wonderful breakfast, but the best thing was the shuttle service and the driver... More 

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