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Kansas City Marriott Country Club Plaza

3.5 of 5
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4445 Main St, Kansas City, MO 64111
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Kansas City Marriott Country Club Plaza
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Ranked #38 of 110 Hotels in Kansas City
A recent review
5 of 5 stars reviewed 4 days ago
jwstloiis Saint Louis, Missouri
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373 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Check in was smooth and the concierge staff really knew where to go and what to see. They were most helpful and knowledgeable. Room was clean, an okay view, and comfortable. This is an older property but well maintained and two blocks from the plaza, an easy walk. Self parking was $15, but again the concierge showed us how to... More 

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Pennsylvania
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed in a junior suite for three nights when visiting for a conference and was mostly pleased. The property is older, so the bathroom and AC system are somewhat dated (the latter in particular was very noisy). But the bed was comfortable, the service was very nice, and the location is great. The front desk staff was also pleasant... More 

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Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago NEW

The 18th floor suite us so special with its large living area and separate bedroom. I received wine, fruit and cheese my first night, too. I felt like royalty here! Only weak spots were those little practical details that many nice hotels lack. Lighting is terrible in the bathroom and by the desk. Outlets are missing by the bed (... More 

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Bend, Oregon
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes I did snag a suite on the 18th floor so I'm spoiled, but oh, so fabulously spoiled. I have only spent a few hours here but I'm thrilled. There is a Cafe Trio nearby and a plaza with many shops a free shuttle away.

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

StaceyLeeDee - anytime we can spoil you while in Kansas City feel free to stop by - we delight in having the opportunity! More 

Long Valley, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

While this hotel is clean and the staff is friendly, it lacks basic amenities that cheaper hotels have. There wasn't a microwave or frig. Also, the coffee/snack shop closes in the middle of the day. There isn't any place to buy snacks or water, other than a vending machine. I expect a Marriot to at least have the basic amenities... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

Thank you for writing a review Cassandra. I was glad to hear you found our staff friendly while with us - and hope you change your mind in trying us again in the future. Although we do not have some of the amenities a select service property might offer - we have a great deal to offer all of our... More 

Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My extended family stayed at the Marriott Country Club Plaza last month for several days for a family get together. We really enjoyed the location, being close to the country club plaza shopping and restaurants. We greatly appreciated the complimentary shuttle to the plaza shops and restaurants, especially since we were traveling with the grandparents. The only room for improvement... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

Thank you for the review Susan - I was hoping to get a few more details regarding your dining experience. Should you have the time available please contact the main hotel phone number and ask for the Guest Services Manager - I would be delighted to take your call. More 

Wichita, Kansas
1 review
5 of 5 stars Reviewed May 26, 2015

This hotel was the perfect place to stay during a wedding weekend! Some of our wedding guests stayed at here and loved it! My bridesmaids and I (9 people total) used the King Suite to get ready on my wedding day, and then they cleaned it for my groom and I to use that night. It was the perfect amount... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

Tiff_KU - we are so happy to hear that you and your friends and family had a memorable experience. We hope to have you back for your anniversary! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 25, 2015 via mobile

highly dissapointed with this hotel. it definitely needs a major upgrade. no refrigerator or microwave, our shower didn't work, when it was finally fixed the water pressure was terrible, our toilet broke, the pool is cold and small. the doors to open the room took us ten minutes to open the first time, the gate to leave the parking garage... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

Thank you for taking the time to write a review of our hotel, please accept my apologies that we did not meet your expectations - or our own. I would like to get a few additional details of your stay so that I may address the issues you had while with us. Please feel free to call the main hotel... More 

Washington DC
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 23, 2015

I stayed here for a business conference and found the property to be clean, in good condition, and appealing. A special thanks to Helen (housekeeping) and Michael (2nd floor restaurant) for their kindness and service. Also, the group that organized the conference announced that the hotel was especially helpful with some concerns, so I want to commend the Sales Office... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

BBBabyboomer - I was hoping to get a few more details about your stay to address the issue you experienced with your mattress - if you have the time available please contact the main hotel phone number and ask for the Guest Services Manager - I would be delighted to take your call. Additionally - I am excited to pass... More 

New York City, New York
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 21, 2015

Our family stayed at this hotel in the heart of the Plaza in Kansas city on a recent weekend, having booked 7 rooms. The staff was very accommodating. There had been a few questions regarding parking and other fees, and the staff addressed them with every courtesy. The Starbucks in the lobby was very appreciated. The room, parking, and amenities... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

Thank you for informing us of your experience Dancinggirl - we understand the noise level from the bar area adjacent to the lobby business center can cause a noise issue and want to ensure all of our guests enjoy their experience. If there is ever a need for our staff to address the noise level they would be delighted to... More 

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