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Kansas City Marriott Country Club Plaza

3.5 of 5
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4445 Main St, Kansas City, MO 64111
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Kansas City Marriott Country Club Plaza
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Ranked #37 of 110 Hotels in Kansas City
A recent review
5 of 5 stars reviewed 1 week ago
Tiff_KU Wichita, Kansas
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367 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wichita, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was the perfect place to stay during a wedding weekend! Some of our wedding guests stayed at here and loved it! My bridesmaids and I (9 people total) used the King Suite to get ready on my wedding day, and then they cleaned it for my groom and I to use that night. It was the perfect amount... More 

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2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

highly dissapointed with this hotel. it definitely needs a major upgrade. no refrigerator or microwave, our shower didn't work, when it was finally fixed the water pressure was terrible, our toilet broke, the pool is cold and small. the doors to open the room took us ten minutes to open the first time, the gate to leave the parking garage... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

Thank you for taking the time to write a review of our hotel, please accept my apologies that we did not meet your expectations - or our own. I would like to get a few additional details of your stay so that I may address the issues you had while with us. Please feel free to call the main hotel... More 

Washington DC
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a business conference and found the property to be clean, in good condition, and appealing. A special thanks to Helen (housekeeping) and Michael (2nd floor restaurant) for their kindness and service. Also, the group that organized the conference announced that the hotel was especially helpful with some concerns, so I want to commend the Sales Office... More 

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New York City, New York
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family stayed at this hotel in the heart of the Plaza in Kansas city on a recent weekend, having booked 7 rooms. The staff was very accommodating. There had been a few questions regarding parking and other fees, and the staff addressed them with every courtesy. The Starbucks in the lobby was very appreciated. The room, parking, and amenities... More 

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Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This Marriott left much to be desired. The room was dated and in need of repair. The shower head had to be rigged in order to prevent spraying all over the ceiling. In order to call room service I had to use my cell phone....the provided phone would not connect to anything inside the room. The desk clerk (definitely not... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

Thank you for your review, we certainly did not deliver a typical Marriott stay that are guests are accustomed to. We would like the opportunity to correct the issues you experienced as well as make amends for your stay. Should you have the time available please feel free to contact the main hotel phone number and ask for the Guest... More 

Omaha
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights at this hotel and enjoyed the experience. We had a corner suite on the 12th floor. Everything in the room was very nice. The a/c ran a little loud, but we got used to it quickly. It was nice to have the extra space and the corner room provided a gorgeous view of the plaza. Parking... More 

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Layton, Utah
Top Contributor
51 reviews 51 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there 16-17 May 2015. The check in experience is smooth, the staff is very friendly and helpful. The elevators are very fast...nice! The room was decent, but the shower head in the tub was pretty wimpy with regards to water flow. The bathroom is dated and worn. The TV channel selections are limited and HD channels are even... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

MTgriz1985 - thank you for taking the time to write a review. Please accept my apologies for the issue you experienced with your shower head - I would like to get more details regarding your stay so that we may confirm information to repair this issue with the water flow. We have just begun a program with our Rewards program... More 

Oxford, Mississippi
Top Contributor
188 reviews 188 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Marriott is located on a hill above Kansas City's Country Club Plaza, an area filled with restaurants, shops, and fountains. The Plaza was constructed by a very, very rich guy for his mistress who was from Tuscany. The buildings and fountains do remind one Florence. I have used this Marriott for several workshops/meetings over the years, the last time... More 

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Quincy, Massachusetts
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Kansas City Marriott at Country Club Plaza for a second time this past month. As a Marriott Member with an important client located in MO, I have stayed in pretty much every Marriott location in Kansas City...this is by far my favorite! The hotel is clean, modern, and in an excellent location! Only a short... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

We are always here to help Kristina - I am happy to hear you enjoyed your stay! More 

USA
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I will preface this review by saying I reserved this room on Priceline for $85 + $21 fees and taxes.. Check in was quick, the check in guy was quick and reminded me 3 times that our room was "prepaid for"! We were assigned to room 419. I don't really have a problem with getting lower level rooms since we... More 

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GuestServicesPLZA, Guest Relations Manager at Kansas City Marriott Country Club Plaza, responded to this review

Cancuncrazyl - please accept our apologies for the experience you had in our parking garage. Our attached garage is a very convenient parking option for our guests - I am disappointed to hear of the issues the gate had as well as the other guests causing the back up. I would like to get a few more details regarding your... More 

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