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Holiday Inn Express Liberty

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8230 North Church Road, Kansas City, MO 64158
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Holiday Inn Express Liberty
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Holiday Inn Express Liberty
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63 Reviews from our TripAdvisor Community

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Traveler rating
    24
    21
    5
    3
    10
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23
8
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Walden, Tenn
Top Contributor
288 reviews 288 reviews
100 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed May 25, 2015

When Holiday Inn Express does it right there is no better mid-priced hotel chain...and this one does it right. Friendly staff, clean, well-appointed rooms; good HIE breakfast, new equipment in fitness room, and fast, free Wi-Fi. This is not too far from the airport or downtown KC to make the location problematic so unless you have business south of downtown... More 

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Frisco, Texas
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 3, 2015

Great hotel, Staff was very helpful. When I checked in, the rate on the bill was different than what was on my confirmation, the front desk staff, promptly corrected it. Rooms were clean, bathrooms were clean. Hotel was well kept inside and out. Breakfast was good and dining area was clean. Would stay here again.

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Apple Valley, Minnesota
Senior Contributor
21 reviews 21 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 14, 2015

4/12/2015 at 7:30 pm after having just returned to our room. We had the deadbolt and door locked and the chain on. There was a knock at the door and immediately the key was inserted from the outside. Fortunately the chain was on or the "maid" would have broken into our room. She didn't identify herself, but had a rag... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Liberty, responded to this review

Dear Mary616101, We appreciate you taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It was unfortunate to see your stay was not as comfortable as it could have been due to the incident you encountered. We hope you treat this as an isolated incident and... More 

Travelers are raving about these Kansas City hotels

Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 14, 2014

I stayed at this hotel while on a business trip. The rooms are very clean, the staff go above and beyond in their helpfulness, the breakfast is good , and the stores and restaurants around the hotel are plentiful. I will certainly stay there again when passing through for their own business.

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Southlake, Texas
Top Contributor
82 reviews 82 reviews
41 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 22, 2014

Stayed one night, while visiting William Jewel and Liberty. We had a 3 generation party, including myself, spouse, daughter and grandson. We booked a two-Queen room on the 2nd floor. it was a tight squeeze with the crib. The microwave was on the small size, but the refrig was typical hotel room size. The room was quiet and clean. The... More 

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Senior Contributor
34 reviews 34 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 15, 2014

Bed was o k. Bathroom was very small. Sink was on wall of hallway as u entered room. Staff was friendly and breakfast was typical o k. Will return there if in area. As usual had to ask for closed captions on t v in breakfast room. For some reason all Holiday Inns have the t v on in the... More 

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Aurora, Illinois
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 20, 2014

This Holiday Inn Express is in need of some updating - I've stayed at other Holiday Inn Expresses that have definitely raised the bar. There are others to choose from in the Kansas City area, and although this is the closest when visiting the college in Liberty, we choose to stay elsewhere. The furniture, carpeting, and beds all are worn.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Liberty, responded to this review

Dear Mary P, Thank you for posting a review of our property. We take our guest comments very seriously and always strive to provide a unique experience to all our guests. I sincerely apologize for any discomfort you may have experienced due to the condition of the property and room amenities. Your input will be shared with our management team... More 

Wichita, Kansas
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 20, 2014

We called and advised the hotel that we would have a late check in and they were very accommodating. When we arrived; however, the front desk agent (although very friendly and polite) could not find the reservation. I joined my husband inside to see what was going on. It was a simple misunderstanding, he said his first name was Bill... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Liberty, responded to this review

Dear SummerL26, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room cleanliness, comfortable bedding, bathroom amenities and wide selection of breakfast items. I appreciate your kind comments about the friendly and efficient staff.... More 

Minnetonka, Minnesota
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 29, 2014

HI Express hotels were one of two of our preferred hotel chains when we plan vacations, so we booked a reservation for this hotel for the first night of our vacation. Big mistake. There was something wrong with the air quality that we didn't realize until I woke up with a terrible coughing fit after two hours of sleep. That... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Liberty, responded to this review

Dear Rose H, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Springfield, Missouri
2 reviews
5 of 5 stars Reviewed August 18, 2014

When we first checked in, we were placed in a room that was offset from the hallway by a door and right next to the elevator. I didn't feel comfortable being secluded so I asked to switch. The front desk staff was very accommodating and friendly. Our next room was very nice and spacious. The king rooms (216 and 316)... More 

Was this review helpful? Yes
Renee H, Front Office Manager at Holiday Inn Express Liberty, responded to this review

Dear Jared- Thank you for taking the time to share your feedback. Thank you for expressing your needs to the staff and allowing us to accommodate. We are pleased that our hotel exceeded your expectations and we look forward to hosting you again! Thank you Darryl B. More 

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