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All 110 Kansas City hotels

Chase Suite Hotel Kansas City Airport

3.0 of 5 Hotel   |   9900 NW Prairie View Rd, Kansas City, MO 64153
Hotel amenities
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Chase Suite Hotel Kansas City Airport
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68%
Ranked #38 of 110 hotels in Kansas City
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
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160 people have reviewed this hotel

Traveler rating
    73
    36
    25
    14
    12
See reviews for
53
30
9
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed at this hotel twice the first time I was very impressed. The second time I felt like I was at a low life party city environment. Security and management allowed the people to sit around outside and drink and party till all hours of the night. The kids ran around unattended. My room smelled like marijuana. Someone... More

Was this review helpful? Yes
Chris S, Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you for staying with us and taking the time to review us on trip advisor. I sincerely apologize for all the issues experianced during your stay. Unfortunately, our phones were down due to a very bad electrical storm. Repairs were began immediately, but unfortunately not completed before your stay and I certainly understand your concerns. I am sorry you... More

2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here with my family for a week long getaway. We really enjoyed the large studio apt type room & balcony. As a bonus, the extremely nice night mgr, Scott, provides appetizers/dinner including pop, wine & beer M-Th evening. The tiny TV would be my only complaint. ..but no big deal at all. We will definitely be going back.

Was this review helpful? Yes
Chris S, Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you so much for staying with us. We are thrilled you and your family enjoyed your stay and we are looking forward to your next visit. Hopefully by your next visit, our new larger tv's will be in place! Thank you again for taking the time to review us on trip advisor. More

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I attended a 2-day meeting along with colleagues from six other states. This was a great location for us. The hotel shuttle was very convenient. Our guest room was clean and very comfortable, including the full kitchen and living room area. The included breakfast and evening reception, and the lunches purchased for our meeting were delicious. The meeting room was... More

Was this review helpful? Yes 1
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you so much for staying with us and for the wonderful review you shared on Trip Advisor. On behalf of the staff, we are thrilled that you and your colleagues enjoyed your stay. Please keep us in mind if you ever need accomodations in Kansas City again. We will be thrilled to have you as our guest. More

Lincoln, Nebraska
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel needs some updating, and exterior clean up. Smelled of cigarette smoke as we walked to room, but I suppose that's to be expected. Room was clean - good job housekeeping! TV is very small, bathroom is small, uncomfortable bed, but comfortable blankets. Noisy room - could hear people outside and you hear the people upstairs. Furnace is noisy. Shower... More

Was this review helpful? Yes
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you for staying with us and for your review on Trip Advisor. I sincerely apologize for the difficulty you experianced with the showers. Each room has their own hot water heater, so we normally do not have that difficulty. However, I am glad you brought it to our attention, so we can correct the problem before another guest has... More

Saint Joseph, Missouri
1 review
2 of 5 stars Reviewed 3 weeks ago

In the past over the years my husband and I have stayed at this hotel, it is our "getaway" with 4 kids, pets and jobs you can imagine these are treasured times. We have also rented the penthouse for the family. We were always pleased with the prices, the rooms and the service, the breakfast varied. However after reading these... More

Was this review helpful? Yes
Chris S, Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you for writing in to Trip Advisor, I am gald you have enjoyed your past stays. Please be assured that we have addressed any issues you may have read. We are in the process of updating our property and we are dedicated to making each guest experiance wonderful. Please feel free to contact me personally when making your next... More

Lebanon, Missouri
1 review
3 of 5 stars Reviewed March 13, 2014 via mobile

I had stayed here a few years ago for business, back then the complex was very nice and rooms were very nice. This trip was for pleasure, the first room they put us in reeked of cigarette smoke, the guy at the front desk was very apologetic and changed our room for us. The second room smelled much better but... More

Was this review helpful? Yes
Chris S, Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you so much for taking the time to review our property. I am so sorry your stay wasn't what you had anticipated. As you wrote, we are an all none smoking property but unfortunately, not all of our guests are respectful of that. I do apologize. When we find a room that has been smoked in, we do our... More

Arizona
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 7, 2014

Have stayed at the old Residence Inn many times. So far the only frustration is I was dealing with a lady named Connie. Super nice and extremely helpful. She told me that if I find a better rate to call and they would match it. A few weeks later I did find a better rate and called her and she... More

Was this review helpful? Yes
Chris S, Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Hello, on behalf of my staff, we are delighted you have booked with us as a returning guest. I deeply apologize for the frustration you felt regarding rate. Please contact me at your convenience and I will be happy to match whatever rate you located. Again, we look forward to having you as our guest and I sincecely apologize for... More

Springfield, Missouri
Top Contributor
55 reviews 55 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 25, 2014

I can't believe it's taken me this long to write a review after the strange sequence of events we witnessed at this hotel. More about this later, but I'll start with a general overview. Upon pulling up to the complex (and it is a complex, not just one building), I noticed that it really looked more like apartment buildings than... More

Was this review helpful? Yes 2
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you so much for staying with us and sharing your comments on Trip Advisor. Yes, our facility does have the appearance of an apartment complex; we were originally built as a Marriott Residence Inn. The exterior entrances are part of our charm during most of the year; however in the winter, they are occasionally our challenge. I sincerely apologize... More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed February 23, 2014

I stayed at Chase Suites in July 2013. I was pleasantly surprised with the value and service Chase Suites offers. I started off having an issue with the online booking process. Although I got a confirmation email saying my stay was confirmed, the representative on the phone couldn't see the reservation when I called to request a pack n' play... More

Was this review helpful? Yes
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

I would like to take this opportunity to thank you for staying with us last year and and for sharing your wonderful comments on Trip Advisor. I am thrilled my staff took the initiative to accomodate your needs. We strive to provide outstanding customer service to each and everyone of our guests while providing a great value. As you mentioned,... More

1 review
5 of 5 stars Reviewed February 19, 2014 via mobile

This place exceeded out expectations. Even under several inches of snow it still stood out. Paul at the front desk was the best. He shuttled us to Zona Rosa and back and was fantastic. He deserves a raise for sure!

Was this review helpful? Yes
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

We are thrilled you enjoyed your stay and look forward to seeing you in the future. Thank you for your wonderful comments. More

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Additional Information about Chase Suite Hotel Kansas City Airport

Also Known As:
Chase Suite Kansas City
Address: 9900 NW Prairie View Rd, Kansas City, MO 64153
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chase Suite Hotel Kansas City Airport 3*
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