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Chase Suite Hotel Kansas City Airport

3.0 of 5 9900 NW Prairie View Rd, Kansas City, MO 64153
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Chase Suite Hotel Kansas City Airport
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Chase Suite Hotel Kansas City Airport
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201 reviews from our community

Traveler rating
    78
    50
    36
    19
    18
See reviews for
71
34
10
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel was definition of average. Furniture was dated/stained. More suited to work travel than family stay. Was spacious, staff was friendly. Conveniently located. For the cost, just wasn't impressed. Had a 2 BR with loft. Place wasn't dirty, but rather old and dingy.

Was this review helpful? Yes 1
Moran, Wyoming
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed one night on a whim because of the other positive reviews on Trip Advisor. And let me tell you, we had a very positive experience. I liked all of the little bonus' thrown into our stay. The folks working are very welcoming and accommodating, they were able to answer all questions we had, they even... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We booked a room to accomodate 6 people. There was not bedding provided for the pull out sofa and at 11pm in a snowstorm we were told to come to the front desk to get bedding. We were greeted with a person that was clearly inconvenienced by our outlandish request for bedding and a couple of towels so that each... More

Was this review helpful? Yes 1
Kansas City, Missouri
1 review
4 of 5 stars Reviewed 2 weeks ago

I travel quite a bit around the country. So I started to look for hotels that have some character to them. I was impressed with the staff all three days I was here. Someone said "big smiles" earlier and that is very true. The have a social evening with a free light dinner and offer beverages including a free beer... More

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Hartsville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

This was absolutely one of the best places I have stayed. Like being in my own apartment, but with someone else cooking and cleaning. Free breakfast and dinner with wine. Courteous helpful staff with huge smiles and great attitudes. Workout room, large dining room, basketball court, full kitchen, and large sofa. They even have a laundry room for guests as... More

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Liberty, Missouri
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were kind of disappointed with our stay here. We booked the suite for the night of our wedding so that we could stay near the airport after our wedding so that we could be at the airport quickly for our very early flight in the morning. We picked Chase because it was the only hotel around the airport that... More

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Saint Cloud, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 14, 2014 via mobile

Our room looked like it was remodeled. Great place to stay. We have stayed here for a few years for the NASCAR race. Customer service is excellent. Sheila went out of her way to help when someone in our party put his coolers in someone's else's truck. She made sure he got them back. We will definitely go back here... More

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Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you so much for staying with us and we are thrilled you enjoyed your stay. We have gradually been updating many of our rooms and I am glad you enjoyed the upgrade. We look forward to seeing you next year. Thanks again. More

Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2014

When we checked in the front desk staff was very nice. HOWEVER, the room we were placed in smelled funny (sort of smokey and stale) and the carpet was damp in spots. The furniture looked worn and I felt that it might not have been very clean. We decided to stay anyway, however half an hour after checking in we... More

Was this review helpful? Yes 1
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

I am so very sorry for the problems you encountered during your stay. My staff know they are always suppose to knock before entering any room and I can not apologize enough for their lack of courtesy. Please be assured I have spoken with the staff as well as the management team and this should NEVER happen again. Should you... More

Earlham, Iowa
1 review
2 of 5 stars Reviewed September 12, 2014

Recently spent a night at this dump. Got to our room. Carpet had multiple stains. Front door had rusted so bad it required a shoulder to get it to open. Closet door ready to fall off hinges. Found a slug on the plastic card that showed the TV channels. Breakfast was just under average for taste and selection. Had to... More

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1 review
4 of 5 stars Reviewed September 7, 2014

Our family stayed in the 2 bedroom/loft suite for a long weekend vacation. For the cost, it was great! The kids had plenty of room to play without driving us crazy, the kitchen was convenient to have, the beds were comfortable, and the rooms were clean. The only thing negative I have to say is that it was a little... More

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Additional Information about Chase Suite Hotel Kansas City Airport

Address: 9900 NW Prairie View Rd, Kansas City, MO 64153
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chase Suite Hotel Kansas City Airport 3*
Number of rooms: 112
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Also Known As:
Chase Suite Kansas City

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