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Chase Suite Hotel Kansas City Airport

9900 NW Prairie View Rd, Kansas City, MO 64153
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Chase Suite Hotel Kansas City Airport
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Chase Suite Hotel Kansas City Airport
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209 reviews from our community

Traveler rating
    79
    54
    38
    20
    18
See reviews for
74
36
12
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wichita, Kansas
1 review
2 of 5 stars Reviewed 4 weeks ago

First off let me say I have stayed at this hotel numerous times over the last few years but no more. The staff was friendly however they have now started a policy of having to enter your drivers license number into there computer. I asked why and the girl did not have a clue why just that it was a... More 

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Creedmoor, North Carolina, USA
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 24, 2015

Perusing the hotel website, I was drawn to the Chase Suite because of the fireplace in the room, location in North Kansas City, & the Valentine Day weekend package. Reviews on Trip Advisor did temper my expectations......so I was not caught unaware....thanks TA Reviewers!! I requested a room away from I-29 road noise which they arranged. I agree it's time... More 

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Salina
Top Contributor
103 reviews 103 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 13, 2015

The hotel is aging and could use some updates, but the overall value for the size of the property makes the hotel worthwhile. The parking lot was quite some distance from our room, and we had to lug our luggage up a few short flights of stairs since there was no elevator. We had a good sized living room, a... More 

Was this review helpful? Yes 1
Atchison, Kansas
1 review
5 of 5 stars Reviewed February 12, 2015

We have stayed at the Kansas City Location numerous times and are always very satisfied. I do agree with other reviews that the property needs some updating, as it is getting a little worse for wear. With that said I will still continue to stay here as my suite is always clean. I for one do not care to have... More 

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1 review
4 of 5 stars Reviewed February 11, 2015

This is not your typical "whatever you need we'll bring it to you" hotel, but if you want a more homey feel, this is the way to go! Apartment style rooms with full living area and kitchen are a nice change! Sadly the interior of the one i stayed in is in desperate need of updating. Tears in the carpet,... More 

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Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you so much for staying with us. We greatly appreciate your loyalty as well as your feedback. I am glad you enjoy our property and we want to assure you, we are working on updates. We have already begun updating many of our standard single and double suites and this spring we will begin updating many of our two... More 

Denver
Top Contributor
115 reviews 115 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 29, 2014

We have stayed at this hotel many times. We like the spacious rooms with kitchens. Unfortunately, things just continue to decline here. Our recent stay was my last time. The pros of this hotel: Spacious rooms with full kitchens. Location near KCI airport Friendly front desk staff The cons of this hotel: The property is not being well maintained. It... More 

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Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you so much for your loyalty and your feedback. We appreciate your comments and we are striving to make improvements. We certainly recognize many of our rooms need updating and we will be doing such thru the spring and summer. Should you find yourself back in Kansas City, we hope you will stay with us again and check out... More 

Wellsville, Kansas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

My husband and I needed a place to stay close to the airport with free parking and free shuttle. This hotel was wonderful with very nice staff. Easy check-in and checkout. During the week they have a manager's reception. The food was delicious and they even served wine. The complimentary breakfast was equally good. The only negative remark would be... More 

Was this review helpful? Yes 1
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

We are delighted you enjoyed your stay and appreciate your kind review. Thank you so much for staying with us. We hope to see you in the future. More 

Corrales, New Mexico, United States
Top Contributor
102 reviews 102 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 2, 2014

We stayed here for Thanksgiving to visit various nearby relatives and had a fine stay. The hotel was located near the airport and access to Kansas City didn't take too long. Service was a bit spotty with not needing daily service, they knocked every morning anyway. The bathrooms were not really clean when we checked in; this is more and... More 

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Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you so much for taking the time to review us on Trip Advisor. We appreciate your continued loyalty. I sincerely apologize if your bathroom was not up to par. I will be sure and share this comment with our Executive Housekeeper who works diligently with our staff to ensure all rooms are clean and sanitized for our guests. Please... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 24, 2014

Hotel was definition of average. Furniture was dated/stained. More suited to work travel than family stay. Was spacious, staff was friendly. Conveniently located. For the cost, just wasn't impressed. Had a 2 BR with loft. Place wasn't dirty, but rather old and dingy.

Was this review helpful? Yes 1
Moran, Wyoming
2 reviews
4 of 5 stars Reviewed November 16, 2014 via mobile

My husband and I stayed one night on a whim because of the other positive reviews on Trip Advisor. And let me tell you, we had a very positive experience. I liked all of the little bonus' thrown into our stay. The folks working are very welcoming and accommodating, they were able to answer all questions we had, they even... More 

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