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Comfort Inn-Kansas City Airport

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11100 N. Ambassador Drive, I-29 & 112th Street Exit #12, Kansas City, MO 64153
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1 room 1 adult
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Comfort Inn-Kansas City Airport
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199 Reviews from our TripAdvisor Community

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Topeka, Kansas
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times in the past, using their Park'n'Fly program. The hotel itself is great. Rooms are a nice size, however, due to our early flights out, we miss out on the breakfast. The rate has been $99.99 for the park and fly program, which you need to book directly through the hotel. In the... More 

Helpful?
Thank cjeffg24
Lyons, Kansas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 31, 2015

Extraordinary excellence is not easy to define; but, this hotel/motel ranks with the elite. My sister-in-law came for Christmas and located here because we'd had gotten superb service here on a previous stay. She and we were amazed, again. A hotel employee, finding out she needed help, took her and her luggage to the room. The breakfast bar attendant took... More 

Helpful?
Thank natedegrate
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for being our guest. We appreciate your very kind comments. We hope that you would be our guest again someday in the future. More 

Buford, Georgia
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 29, 2015

The hotel is fairly new, great location if you need to go to the MCI Airport. The room lay out is nice, very bad insulation to your next room. At 4AM we did wake up, it sounded that our neighbor did end up in our room. Breakfast is nice and they start serving at 5AM. The shuttle bus is old... More 

Helpful?
Thank Werner6
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for taking the time for a review. Glad you enjoyed our location and breakfast. Not sure what to say about the insulation and hearing your next door neighbor. It snowed all day that you were with us. We promise to get the van washed when the temps are above 30 degrees. More 

Brunswick, Ohio
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 29, 2015 via mobile

I've stayed at 30 plus Comfort inns , by far the worst, had to because of cancelled flight, everything and I mean everything down to the toilet paper is a grade cheaper, I know they are independent owned, but I can't believe they are keeping up with the corporate standards. The only good thing is the breakfast worker Grandma Judy,... More 

Helpful?
Thank bobrock96
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

We are sorry you missed your flight with all the bad weather here in the midwest. I can assure you we do meet all the standards that Choice Hotels requires. Not sure what to say, we are a mid-priced hotel and our amenities and free breakfast that we provide are really one of the better Comfort Inns in the system.. More 

Columbia, Missouri
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed November 30, 2015

We have stayed here on several occasions in the last few years when flying out of MCI. Previously, it has always been a great place to stay. In the last few months, however, the level of cleanliness has dropped precipitously. The rooms were a little grungy at our last visit last summer, but we decided to give it another shot.... More 

Helpful?
Thank katrinemo
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for your review. I'm sorry our housekeeping was not up to your standards. Please at any time, if you are uncomfortable with a room, please contact us at the front desk, we will make arrangements to switch you to another room to your liking. More 

Level Contributor
2 reviews
1 of 5 stars Reviewed November 25, 2015 via mobile

We supplied my parents with a ride here as they were flying out the next day. They booked on points and are frequent guests of this hotel chain. Our room which is deemed a suite was much more sour. This is possibly the dirtiest and just plain skimped on cleaning of a room I have ever seen! Over a dozen... More 

Helpful?
Thank Jessi S
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 8, 2015 via mobile

The hotel seems dirty and run down. The employees we saw were pleasant. The carpet is old and dirty, the walls, doors, bathtubs etc...need some paint and refreshing. They don't have ice machines on all the floors. The breakfast food was not cooked well and we ended up throwing it away and eating cereal.

Helpful?
Thank khth
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for taking the time and effort to complete a review of our hotel. I must say we don't get reviews like this very often. Just read through what past guests have said. Please contact me at the hotel to discuss in detail your experience. More 

Lake Isabella, California
1 review
5 of 5 stars Reviewed November 1, 2015

really clean lobby, clean breakfast area. rooms were awesome. beds super comfy!! We swam in the pool and relaxed in the hot tub. Judy the breakfast attendant was really friendly. Breakfast choices were wonderful...eggs, sasauge, bagels, cereal, fruit, yogart, and three types of juices.

Helpful?
Thank Jill R
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for giving us a review on your experience at our hotel. I will share your comments with my staff. We hope to have you as our guest again in the future. More 

2 reviews
4 of 5 stars Reviewed October 14, 2015

Nice clean room, friendly staff. Breakfast choices were plentiful, however the scrambled egg they had were terrible! They were runny and rubbery, I could not even attempt to eat them. Breakfast is not a deal breaker for me so I would definitely stay here again!

Helpful?
Thank Kelly G M
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

We are glad you enjoyed your stay with us. We look forward to seeing you as our guests again. More 

Hannibal Missouri
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 13, 2015

Very clean, very convenient to lots of stuff (only 1 mile to the Harley-Davidson tour!), breakfast was good, varied and overseen by Judy, who REALLY cares. VERY nice place to stay on the north end of KC!

Helpful?
Thank midazolam
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for staying at our hotel. We think we have one of the better breakfasts of all Comfort Inn hotels in our brand. We certainly have a large variety of things to choose from. Our breakfast hostess, Grandma Judy really takes care of her morning guests. More 

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