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Comfort Inn-Kansas City Airport

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11100 N. Ambassador Drive, I-29 & 112th Street Exit #12, Kansas City, MO 64153
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1 room 1 guest
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Comfort Inn-Kansas City Airport
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179 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubuque, Iowa
1 review
1 of 5 stars Reviewed 1 week ago

Made a AAA reservation for one night. Hotel was fine (nothing special, but fine). Received bill under the door the next morning. All is good. Then I check my statement and find they have charged me an extra $145 for some reason. Call the hotel. Told to call back the next day to talk to front desk manager. Call the... More 

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Clarksville, Arkansas
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Where do I even begin? I had reservations at this hotel for 5 months for 2 rooms. Check in was 3 pm. At around 4 pm, I received a call front the front desk clerk asking me my location. I was around 30 minutes out after having traveled over 5 hours to get there. She informed me the hotel was... More 

Was this review helpful? Yes 4
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here before I left for a early flight to visit family. The room was clean, but there were a few things that should have been taken care of before we arrived: 1) Our in-room phone did not work. We discovered this when we attempted to call the front desk for the wifi password. When my... More 

Was this review helpful? Yes 1
Albuquerque, New Mexico
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel for the value, even though it was wasn't the nearest inn to our intended destinations. However, traffic was never a problem and the "drive into town" was pleasant and quick. Easy check in, clean and cared for room, tasty breakfast with a fabulous hostess (Judy?), our three year old enjoyed the pool but perhaps most impressive... More 

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Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Del Margo, Thank you for hitting the "JackPot" at our hotel. When you stay with us it's always coming up 777 Glad you enjoyed our hotel, amenities and service. Please tell others. Hope to have you back again and double-down with us on future trips to Kansas City. More 

Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Only stayed 1 night on way through Kansas City. Had room with 2 queen size beds. Pros: -Nice size room. -Average cleanliness. - very nice front desk staff (and helpful) -convenient location to airport -coffee maker and coffee in the room. Cons: -Room price includes breakfast but unfortunately this is the worst hotel breakfast my family and I have ever... More 

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Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

On behalf of myself and the staff, thank you for taking the time out for a review on our hotel. We are a little surprised that you found nothing to eat for breakfast with what we offer. Our hot breakfast includes the following in a self-serve fashion: Sausage, eggs, hash browns, biscuits with sausage gravy, two flavor kinds of hot... More 

NLR
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visited KC with my husband and booked this hotel via Priceline. Very clean, for the most part. Almost too clean. As soon as I walked into the lobby, the smell of cleaning solution tickled my nose. The lobby is small but very nice. Checking in, it seemed as though the hotel was overbooked. The lady at the desk was on... More 

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Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Summitt Lizard, Thank you for taking time out to give your take on your stay at our hotel. We appreciate it. There are times when hotels are running at full occupancy and guests, some what to stay over another night, some want to check in early and some want to cancel, etc..... it can be somewhat stressful, so I would... More 

Saint Louis, Missouri
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We weren't going to the airport so the drive downtown to all of KC's attractions was not the greatest, but that is the only thing bad I can say about this place, well that and the hot tub was out of order. We chose it, despite its distance from attractions, because it seemed to be a great value, and indeed... More 

Was this review helpful? Yes
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for your comments Eric. Glad you liked the hotel and the amenities. The Hot Tub Spa had a problem with the PH out of balance. Sometimes happens when it gets a lot of use. We got our maintenance people on it and was up the next day. Hope to have you as a guest again. Go Royals More 

Pittsburg, Kansas
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We rented 2 rooms, in one of the rooms the toilet overflowed and had centipedes in the bathroom. We called it to the attention of the front desk clerk. She had to wait until she could talk to her manager to see what to do. We had to call back several hours later to find out that the manager did... More 

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Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for your comments regarding your stay with us. We wanted to take a moment to respond to your concerns. The front desk associate wanted to verify with the manager what steps to take in regards to a guest room that the toilet overflowed. That should have never happen, what was the cause? etc.. Compensation was in-line for this... More 

Logan, Utah
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Our room (#135) on the ground floor was next to a side entrance where several guests smoked nonstop right (next to the entrance) throughout the evening. Given that it was 95 degrees outside we had to keep the AC unit on, which sucked in all the smoke into our room because it was just a couple feet away from the... More 

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Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thanks for taking the time to share your experience at our hotel. As a non-smoker myself I can understand where your coming from. I wanted to respond to some of your statements that need clarification. We are glad the guests smoked outside and not in the hotel. We are 100% non-smoking hotel and there is a $250 fine for smoking... More 

Russell, Kansas
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed July 20, 2015

I understand the idea of going green and trying to conserve resources. However, it went beyond ridiculous with the sink. There was only a trickle of water coming from the sink, which made shaving nearly impossible. It also took that trickle of water several minutes to get warm, and even then, it was nowhere near as hot as I like... More 

Was this review helpful? Yes
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for your comments on our hotel. Your conclusion of us being "Green" is correct We do "best practices" as it relates to saving resources, however we have nothing restricting water flow in the sink at all. If you contacted the front desk we certainly could have sent our engineering department to check out what was restricting the flow... More 

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