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Candlewood Suites Northeast

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4450 Randolph Road, Kansas City, MO 64117
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Candlewood Suites Northeast
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Candlewood Suites Northeast
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42 reviews from our community

Traveler rating
    25
    8
    2
    3
    4
See reviews for
8
4
2
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Candlewood Suites Northeast
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Iowa
Top Contributor
180 reviews 180 reviews
58 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 30, 2014

Stayed one night here on a trip headed south, arrived at 8pm and left early next morning. Location was great, service at desk was very good, room was not highest quality but very serviceable. Only challenge was they had no ice machine, you had to have the fridge in your room make ice, and overnight, it only made about 20... More 

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for your review. I understand your feelings of the hotels ice issue. However most our guest stay long term so they enjoy the personal ice makers. I will look into how we can get ice faster for those guest just staying a few nights. Enjoy the rest of your travel More 

Leavenworth, Kansas
Top Contributor
50 reviews 50 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 22, 2014 via mobile

The Candlewood suites is a decent hotel. It is certainly not a 5 star hotel, but people know that when they make a reservation. It is well located right off of the Interstate for easy access. One of the rooms in my family block had some smell issues, the staff worked to clean the room because no other rooms were... More 

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for the review. I'm sorry to hear about the room had a odd smell but I'm glad we stood up to handle the issue. Hope to see you again soon. More 

Swartz Creek, Michigan
1 review
5 of 5 stars Reviewed June 17, 2014

I have been a guest several times at this location, at times, I have been on location for 6 consecutive months. The rooms are always clean and the hotel continuously makes updates, including sheets, comforters, and towels. The updates that most guests surely appreciate. I find it refreshing to know that everyday I return from my work-site, I am greeted... More 

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for taking the time to write such a nice review. We enjoyed having you here with us and we hope to see you soon. Your home away from home More 

Oklahoma City
1 review
5 of 5 stars Reviewed June 13, 2014

When we first got into town we originally had reservations at a different nearby hotel. The competitor messed up our reservation, treated us poorly, and the place was disgusting. All the nearby hotels were booked, including this one, but we took our chances and decided to try anyway. The staff was INCREDIBLE. We came in very late that night and... More 

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for writing such a kind review. It's so nice to hear my staff is on their game. We hope to see you again More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 10, 2014

Great hotel, Great location. The staff which includes Mrs Scott, Ms Dina, Ms Lydia goes above and beyond to make sure the guest feels at home. The rooms have a kitchen and a dishwasher. Plus the laundry is free. This was my best stay at in hotel.

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

It was great having you here and to hear that you enjoyed it as well makes us all so happy. We invite you back anytime. Thank you for taking the time and writing such a nice review More 

1 review
5 of 5 stars Reviewed June 4, 2014

I was a guest at the North Randolph location for a couple of months for work, amd let me tell you that the staff made me feel at home. Debra Jae and Dina are always a welcome site after a long day at work. You can always count on a cheerful greeting and top notch professionalism. One instance where i... More 

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for the review. You kind words mean a lot to us. Because that is what we are trying to do with all our guest- making them feel at home. Hope you have safe travels More 

1 review
5 of 5 stars Reviewed June 1, 2014

I having been staying at the Candlewood Suites Northeast on Randolph Road since February 21st. The whole staff is friendly and courteous and always go out of their way to accommodate their guests. I consider them my home away from home! Becca, Dina and Lydia deserve special recognition. Keith Brown

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for writing such a kind review, I will share with the rest of the staff. Safe travels and hurry back More 

Houston, Texas
1 review
5 of 5 stars Reviewed April 30, 2014

I stayed in the hotel for 2 months and the staff made it feel like home. Very sweet people working there who cared about their guest and their need. Room were very clean and i did not have to worry about hide my thing the maids would clean the room and everything was in the same place I left it.... More 

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Great to hear. I'm so glad you had a great stay. We enjoyed your company so much. Hope to see and your family soon More 

Houston, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2014

I stayed at the Candlewood Suites Northeast in Kansas City, MO for about 2 months for a work assignment. I must say that it was the best hotel experience that I ever had. The staff was always polite and kind. I felt right at home during my stay. I didn't have to worry about my vehicle as there was police... More 

Was this review helpful? Yes 1
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

What a nice review. I have shared it with the entire staff. We all loved having you here, wish it did not end so quickly. Hope to see you again. More 

1 review
5 of 5 stars Reviewed April 29, 2014

Staff is really nice and helpful. Nice atmosphere. Really made it home away from home. Would recommend to everyone to stay here. Anything you need they will provide with a smile and no questions asked. Been here since February and service hasn't changed..

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for your review. The entire staff enjoyed having you and your family. If your work sends you back here please come on in. More 

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