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Candlewood Suites Northeast

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4450 Randolph Road, Kansas City, MO 64117
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Candlewood Suites Northeast
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46 Reviews from our TripAdvisor Community

Traveler rating
    26
    11
    2
    3
    4
See reviews for
9
5
2
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Jackson, tn
Top Contributor
100 reviews 100 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This is my third stay at a Candlewood Suites and this one is a little weary. Very heavily used but still clean. The grounds need some attention and the outside areas could use a little TLC. Rained very hard several nights and I put a towel on the sill to contain the water leaking past the window frame. Still a... More 

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Courtney K, Manager at Candlewood Suites Northeast, responded to this review

I apologize that your stay with us was not the standard that our other guests have enjoyed. Although pleased to learn that your value expectations were met, It is our hope that you will give us another opportunity to serve you in the future. We will strive to correct the issues mentioned and change the perception for your next stay! More 

Dixon, Missouri
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My family loves to stay in this hotel chain. We try to find them everywhere we go because than we can bring our two big dog family members with us. The staff was super amazing and everything was clean and comfortable. It had a pool, gym, lending closet so you can get kitchen stuff or games or pretty much most... More 

Was this review helpful? Yes
Courtney K, Manager at Candlewood Suites Northeast, responded to this review

Thank you for sharing such detailed feedback regarding your impression of the hotel as well as the surrounding area. I am very pleased to hear that our amenities enhanced your visit and that we were able to accommodate your doggies, as they are family too! We hope to see you back in the near future! More 

Dearborn, Michigan
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 6, 2015

I stayed here a couple of nights on business. The room was great and very comfortable. As the property name implies, it was arranged as a suite, with all kitchen equipment one could desire. This helps make your stay healthier. I would appreciate some free bottled water. The front door needs enhancement in my opinion; it is so understated that... More 

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Courtney K, Manager at Candlewood Suites Northeast, responded to this review

Thank you for your sharing your experience and positive feedback regarding the amenities of our guest rooms and hotel!! Now that you've experienced our brand and friendly service, we hope to see you on your next trip to Kansas City! More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

Property was in excellent condition, The area is very quiet incase you are a light sleeper. There are a few places to eat very close but for a full meal you will need to drive. The staff was polite and helpful and was kind enough to let me use her personal phone charger as I forgot mine.

Was this review helpful? Yes 1
Courtney K, Manager at Candlewood Suites Northeast, responded to this review

Thank you for your review of our hotel! It is always pleasing to hear positive feedback from our guests. We hope to see you on your next visit! More 

2 reviews
5 of 5 stars Reviewed November 6, 2014

I stayed here with my family as all other hotels were booked. I have to say, I am hooked!!! The rooms were huge and clean. They had a full size fridge and a mini kitchen with pots pans etc in it. They don't provide breakfast but my wife went to the walmart down the road and fixed us dinner that... More 

Was this review helpful? Yes
Courtney K, Manager at Candlewood Suites Northeast, responded to this review

Thank you for your appreciation of the Candlewood brand! It is always our hope that our guests will find value in the amenities and service that we offer to make a pleasant experience during their stay. We hope to see you again this summer!! More 

Omaha, Nebraska
Top Contributor
56 reviews 56 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 20, 2014

We decided to stay here for a girls weekend and to go to the Worlds of Fun Haunt. They don't offer a shuttle to Worlds of Fun but they have several cab numbers that would drop us for a flat 10.00 rate and pick us up. We brought a cooler of food to cook and make our meals in our... More 

Was this review helpful? Yes 1
Courtney K, Manager at Candlewood Suites Northeast, responded to this review

Thank you for sharing your pleasurable experience at our hotel! It is always satisfying to hear that our amenities and location are what our guests' are looking for, and more importantly, that they will stay with us again! We look forward to seeing you on your return to Kansas City! More 

1 review
5 of 5 stars Reviewed September 11, 2014

I came here to visit my husband and was amazed how nice and clean the hotel was. My husbands room and everything we needed! The staff here is absolutely amazing. Whenever we needed something there quick to provide us the items needed.

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for the review. We love having all of you here. Hope you come back soom More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

This hotel is great. As for staff it doesn't get any better. Everyone here is very friendly and helpful. The few minor request I have had have been taken care of with no hesitation from the front desk. The rooms are always very clean. They have an indoor saline pool and two outdoor grills which is a nice added bonus.... More 

Was this review helpful? Yes 1
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for taking the time to write this review. The staff here was been together for over 3 years so we care about each other as much as we care about our guest. I'm happy it shows. More 

Kansas City, Missouri
1 review
5 of 5 stars Reviewed August 16, 2014

The hotel staff at this Candlewood location have been wonderful, they are friendly and accomidating. Hotel rooms are clean, beds are comfortable, linens and towels are fresh and clean. There is also an indoor pool, fitness center and complimentary laundry facilities.This hotel is convienently located along 435 and is across from Worlds of Fun. Feels like home...

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DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for the nice review We enjoyed having your family stay with us Hope to see you again soon More 

Bloomington, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

We were looking for a place to stay a view days while visiting family. We like to stay at IHG properties and this was the only available close to our destination. We hesitated after reading reviews saying that even the non-smoking rooms and floor smelled like smoke. Knowing that, we asked to see the room before checking in and were... More 

Was this review helpful? Yes
DebraJGM, General Manager at Candlewood Suites Northeast, responded to this review

Thank you for taking the time to write a review. With guest not realizing that we are part of the IHG family and happy you pointed that out. Hope to see you again soon More 

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24 photos of this hotel

Management photos: Courtesy of the property manager

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