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Holiday Inn Express Hotel & Suites Kansas City Sports Complex

2.5 of 5 Hotel   |   8551 East Blue Parkway, Kansas City, MO 64133
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Ranked #59 of 110 hotels in Kansas City
A recent review
5 of 5 stars Reviewed May 13, 2013
clubfoot57 Rogers, Arkansas
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68 people have reviewed this hotel

Traveler rating
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27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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There are newer reviews for Holiday Inn Express Hotel & Suites Kansas City Sports Complex
See the most recent reviews
Rogers, Arkansas
Top Contributor
96 reviews 96 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 13, 2013

The front desk staff couldn't have been friendlier. They even upgraded us to a suite and we didn't ask. The room was clean and spacious and we slept well. The hot items on the breakfast bar are a plus. We even enjoyed the view of five deer playing in a wooded area behind the hotel. In all, this hotel seemed... More

Was this review helpful? Yes 1
Pamela H, Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Thank you for your positive review of our hotel. It is very important for us that our guests feel comfortable and home. And thank you for appreciating the breakfast that we are proving our guest. We’ll still continue to improve our service. We look forward to seeing you in the future. More

plainfield nj
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 8, 2013

I stayed at the Holiday Inn in March. I thought the front desk went out of their way to help me w a problem I had. I thought the coffee was lousy and the dining room staff very pleasant and attentive. I probably will not stay there again ( location) but I am most grateful to the front desk staff... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Dear agnessjmclean, Thank you so much for your candid review of our hotel. I appreciate and wish to thank you for the kind words for the staff. On the other hand, please accept my apologies for falling short of your expectations on some aspects of your stay. I assure you that every comment, no matter how small, is taken very... More

West Plains, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Great place but breakfast was awful! If you go to McDonald's for breakfast your better off. I did like the rooms and it is clean. The eggs are powder just add water.. sausage ewwww.. as long as you don't have to eat there more than one day you will be fine.

Was this review helpful? Yes
Pamela H, Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Thank you for your positive review of our hotel. We will ensure to maintain the quality of service that you are most comfortable and great breakfast experience to enjoy during your next visit in our Hotel. I apologize about the breakfast. Rest assured that I’ll address this right away. We are looking forward to welcoming you again during your next... More

Derby, Kansas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 29, 2013

Stay totally away from that place. First, it is not in a very nice part of town which is ok. This is my story. I went for a wedding in KC and this place was a few minutes away from the wedding site. When we got into the room I noticed the sink was dirty, there was some liquid spilled... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Dear emf2004, Thank you for taking the time to write your review following your recent stay. We are very sorry you were unhappy with your recent stay at our hotel and offer my sincere apologies for the poor service and conditions you experienced, which are certainly not up to our usual standards. Though we would prefer you had a better... More

Jenks, OK
Top Contributor
55 reviews 55 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 10, 2013

My son and his fiance started working with the manager at this hotel in early February and booked a block of rooms for guests at their wedding in late April. They were also told they could have use of the conference room for a family get together to have bar b que catered in. As guests have tried to make... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Dear okiejohn, Thank you for taking the time to express your thoughts and concerns. We are pleased to know that your party were assisted in finding an alternative accommodations. Please accept our apologies for any disappointment your party may have had. Rest assured that your comments have been documented and forwarded to the appropriate departments for future considerations. Thank you... More

Saint Peters
Top Contributor
52 reviews 52 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 8, 2013

The staff at this hotel were super nice. The lady at check in was super cheerful and very helpful. The cleaning staff were very friendly. The free breakfast is just ok. The eggs were really watery and the sausage appeared undercooked. They do offer coffee all day which is nice. They have fresh cookies at the front desk, which my... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Dear dcb95sol, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, We’re sorry about the electrical and air conditioning problems. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly... More

Wichita, Kansas
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 25, 2013

Friendly helpful staff. Issue with Priority Club at check in. Front desk clerk helped resolve issue. Nice clean room, bath and common areas. Ice machine on our floor and hot tub not working. Upon departure, the front desk clerk helped get our luggage to and into our vehicle all while making pleasant conversation. Quiet room. Slept well. Would stay again.

Was this review helpful? Yes
Pamela H, Director of Sales at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Thank you for choosing our Holiday Inn Express. I am glad that we were able to overcome the Priority Club challenge, we certainly value our members. We hope that you enjoyed your class reunion and invite you to stay with us again! More

College Park, Georgia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2013 via mobile

I was pleasantly surprised at the 30 sec friendly check-in. The room was clean, smelled fresh, and the bed was firm, but comfortable. Breakfast was very adequate and free! Will stay again if in the area.

Was this review helpful? Yes
Pamela H, Director of Sales at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Thank you for choosing our Holiday Inn Express. It is our pleasure to assist you and we certainly look forward to seeing you during your next Kansas City visit! More

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 25, 2012 via mobile

We stayed last weekend for the Colts/Chiefs game. Even wearing our blue and white, we received a warm welcome. Minus a lack of hot water in the showers of both rooms, the rooms were great, the staff (especially at the bar) was awesome. Breakfast buffet was a great way to start the day. Although we decided to walk it, there... More

Was this review helpful? Yes 1
Pamela H, Director of Sales at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

We are so glad that you enjoyed your time in Kansas City and at out hotel. Come back again and wear your Blue and White anytime!! More

Monett, Missouri
Top Contributor
71 reviews 71 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 4, 2012

Everything was right on this visit. My first, but certainly not my last. 100% consistent attitude from the staff, from manager to custodial. Everyone speaks to you as if you were there every week. Breakfast was all fresh and well stocked, room conditions were excellent (sometimes, on 2-3 night stays, quality can slip, but not here!), and location was good... More

Was this review helpful? Yes
Pamela H, Director of Sales at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

We are thrilled that you chose our Holiday Inn Express. Our goal is to provide the best in customer service and I am so glad that we exceeded your expectations. The entire staff takes pride in our hotel and strives to make each of our guests feel at home and welcomed. We look forward to your next visit! More

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Additional Information about Holiday Inn Express Hotel & Suites Kansas City Sports Complex

Address: 8551 East Blue Parkway, Kansas City, MO 64133
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City Sports Complex 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Kansas City Sports Complex

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The newest addition to Kansas City, is the Holiday Inn Express Hotel & Suites Kansas City Sports Complex! We are conveniently located near the Kansas City Sports complex, home of the Chiefs and Royals. Chill out in downtown Kansas City just a short drive from our front door. With our world class service and many Kansas City restaurants and attractions just moments from our front door, you ll discover why our guests have selected us as their preferred hotel in Kansas City! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, microwave and refrigerators in all rooms, 32 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interests Attractions: Kauffman Stadium, home to the Kansas City Royals and Arrowhead Stadium, home to the Kansas City Chiefs. Businesses: GE Energy, Unilever Best Foods, Time Warner, Bayer Corporation, Ford Motor Company, & Cerner Corporation. Stay Smart at the Holiday Inn Express and Suites Kansas City Sports Complex ... more   less 
Number of rooms
81

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Kansas City Sports Complex staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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