We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Kansas City Downtown

3.5 of 5 1301 Wyandotte Street, Kansas City, MO 64105
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Featured upcoming dates
    This weekend 11/28/2014
    $130/night
    Next weekend 12/06/2014
    $172/night
    Best deal 12/24/2014
    $120/night
Crowne Plaza Hotel Kansas City Downtown
Professional photos View all
Browse nearby
Crowne Plaza Hotel Kansas City Downtown
Write a Review

345 reviews from our community

Traveler rating
    100
    113
    66
    32
    34
See reviews for
53
69
20
127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (345)
  • Mar-May only
    (66)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (51)
All months
There are newer reviews for Crowne Plaza Hotel Kansas City Downtown
See the most recent reviews
Coriano, Italy
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 17, 2011

I stayed in this hotel for a business trip in Kansas City. Good hotel, in the center, well connected, nice rooms with good view

Was this review helpful? Yes
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Thank you for staying with us at the Crowne Plaza Kansas City Downtown, and for sharing your experience. We look forward to hosting you again next time you’re in Kansas City! Sincerely, Matt Rutigliano, General Manager More

Kearney, Missouri
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed December 28, 2010

Arrived late but room was reserved through Priceline.com. Lobby floor was dirty from winter muck and smell of insecticide was strong. Customer service was average. We were Immediately charged incidental fee of $25 before checked in or had room key!!! The room was dated. Carpet was old and needed replaced or deep cleaned. Bed was a sleep number bed and... More

Was this review helpful? Yes
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Thank you for your feedback regarding your stay at the Crowne Plaza Kansas City Downtown. We welcome all feedback from our guests, as it is the first step towards the improvement of our services. We completed a multi-million dollar renovation in July 2009, and I do apologize that your visit fell short of your expectations. Thank you again for your... More

Los Angeles, California
1 review
4 of 5 stars Reviewed December 7, 2010

Arrived in KC Thanksgiving night to visit and friend and the hotel I thought I booked on-line did not have my reservation. I found the Crowne and they were able to hook-me-up with a great room and a better rate than the other place. The room was on point. And yes, I do carry a blue light stick with me.... More

Was this review helpful? Yes
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Thank you for sharing your experience at the Crowne Plaza Kansas City Downtown. I am happy to hear that you enjoyed your stay, and were able to recover your camera. We take great pride in our staff and we are pleased we made your stay enjoyable. Sincerely, Matt Rutigliano, General Manager More

Rogers, Arkansas
1 review
2 of 5 stars Reviewed December 6, 2010

My husband and I stayed at the Crown Plaza on December 4th for a quick getaway to Kansas City with our kids. We booked through Priceline, and really just needed a place to sleep as we had a full itinerary for the two days we were there. The room appeared a little dated, but was fine, and check in and... More

Was this review helpful? Yes
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Thank you very much for your feedback; we appreciate every guest comment. I sincerely apologize for the inconveniences you experienced during your stay; poor service and lack of response truly is unacceptable. Please be assured we will take every measure to re-address issues of staff responsiveness and security. Our guests are our first priority, and I am sorry to hear... More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 28, 2010

Hotel staff could not be more helpful or courteous. Room was spacious, accommodations very comfortable. Very convenient to Main Street bus. Shuttle driver was friendly and knowledgeable.

Was this review helpful? Yes
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Thank you for taking the time to share your experience at the Crowne Plaza Kansas City; we are very pleased you enjoyed your stay. I will be sure to pass along your positive comments to our staff and shuttle drivers. Thank you for staying with us! Matt Rutigliano, General Manager More

Chicago, Illinois
1 review
5 of 5 stars Reviewed November 18, 2010

VERY nice staff, super clean , it was like I was staying with Family but downtown .

Was this review helpful? Yes
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Thank you for your comment. We are always happy to hear when our guests enjoy their stay in Kansas City. Thank you for staying with us, and we’d love to welcome you back in the future! Sincerely, Matt Rutigliano, General Manager More

Saint Louis, Missouri
1 review
2 of 5 stars Reviewed October 22, 2010

The customer service at this hotel was poor from beginning to end.. When I called on the day of arrival to ask about adjoining rooms for myself and colleagues who would be arriving much later that evening, it took 22 rings for the phone to be answered. It was 130 p.m. The agent told me it was impossible to set... More

Was this review helpful? Yes
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Thank you for your feedback regarding your recent visit to the Crowne Plaza Kansas City Downtown. I do apologize for the experience you describe during your stay with us. You may rest assure that I have addressed the situation with the appropriate departments and will use your comments to redirect our service levels. The Crowne Plaza Kansas City is committed... More

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed October 20, 2010

I must say that this hotel is making a change for the better. I stayed there twice when I was in k.c., mo. before it became the Crowne Plaza Hotel and my stay there was far less then what I expected. I was happy to see that management had changed on my last visit and I have to say that... More

Was this review helpful? Yes
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Thank you for taking the time to let me know about your good experience at our hotel. I have passed on your good comments to the housekeeping and front desk staff. Since we are always looking to provide the best service and facilities to our guests, we are very pleased to hear how satisfied you were with your stay. We... More

Kansas City, Missouri
1 review
5 of 5 stars Reviewed October 20, 2010

I came to the Crowne Plaza Hotel for business with the Cerner Corp. My stay was ideal due the great staff and comfortable atmosphere of the hotel. I would definitely recommend it to everyone.

Was this review helpful? Yes
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Thank you very much for your feedback and positive comments. It is always wonderful to hear when guests at the Crowne Plaza Kansas City enjoy their stay during a large citywide convention. We always strive to offer our guests the highest quality service and facilities, and are happy that you were so satisfied with your stay. We hope to welcome... More

Missouri
Top Contributor
128 reviews 128 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed September 19, 2010

For the price we paid, this was a great hotel. You can easily walk to the Sprint Center and P and L district. The hotel itself is not bad at all. It isn't immaculate, but it is reasonably clean (the room was cleaner than the common spaces). Parking was $13, which I paid only because it was raining. The elevators... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Kansas City Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte Street, Kansas City, MO 64105
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Priceline, Expedia, Cheap Tickets, Despegar.com, Hotels.com, Agoda, Odigeo, Travelocity, TripOnline SA and Tingo so you can book your Crowne Plaza Hotel Kansas City Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza

68 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
View from room (4)
Viewed
Room/suite (18)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (5)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Dining (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay