We spent 2 nights at The Crowne June 19-20, 2009. The rooms were very nice, had been recently refurbished. The room was great, about the normal size for KC. Had a sleep number bed, which was fine. Nice furnishings, plenty of space. Located near Power & Light district and convention center. The staff was friendly, and were very helpful getting... more

We stayed at the Crowne Plaza in May and we got ripped off! Do not stay there unless you want them to charge your credit card 713.48 for unexlpained charges and allegations that we were smoking. Which none of us smoke!!!! I will never stay there again and I recommend that you dont either! more

After staying at the Crowne Plaza Hampton Marina, following a 7 year hiatus from staying at their properties, I have to say I had a reborn appreciation for the brand. This Kansas City property is on the right track with great guest corridor renovation, and great guest room package that includes the Sleep Number bed. This last is great, but... more

We stayed one night during the week. The hotel is having some renovations done, but we didn't hear any construction noise until after 9:30 a.m. Having parking in the hotel was nice, but the parking lot elevator was being updated, so it was creepy. We stayed in a suite. The bed and pillows were very comfortable. The room was updated... more

Other people were obviously smoking in room next to mine. Air conditioning did not work.. Asked 3 times to have someone help with this (air conditioning) before they did. Always had trouble scanning my room card to get out of the parkade Attitude of getting help was very indifferent. Taking my luggage to car in parkade, then the card wouldn't... more

I got this hotel on Priceline for $59 & was very excited that we got this location right next to the power & light district...until I read the reviews. They burst our bubble a little bit & had us a little worried. When we got there everything was totally opposite from the bad reviews. The location is perfect, the staff... more

Only stay here if you get a great price through priceline- otherwise not worth the price for an "upscale" hotel. The lobby is misleading-- it is nice and makes you think the rooms are very nice. While the rooms are not terrible, I wouldn't call them upscale as this hotel is classified as. Parking is $13 a night which is... more

We stayed at the Crowne Plaza in Kansas City, Missouri July 11 - July 15, 2008 for a conference. The experience was unlike any I've ever experienced before...in any hotel. We were given a King suite...(the hotel used to be a Radisson)..the carpets were very dirty and thread bare. The lounge furniture in the living room portion was sticky and... more

I came to the Crowne Plaza without high expectations as it is three-star hotel, but I was still EXTREMELY disappointed. Had I made my reservations through the hotel rather than a third party, I would have immediately checked out. Upon arrival by car on a Tuesday afternoon, we waited for quite some time at the hotel entrance for someone to... more