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Crowne Plaza Hotel Kansas City Downtown

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1301 Wyandotte Street, Kansas City, MO 64105
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1 room 1 guest
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Crowne Plaza Hotel Kansas City Downtown
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Crowne Plaza Hotel Kansas City Downtown
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447 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jefferson City, Missouri
1 review
5 of 5 stars Reviewed today NEW

My wife and I traveled to KC for shopping and decided to stay overnight last minute so no reservations could be made, We had stopped at numerous hotels in the downtown area, but to no avail, stumbled upon the Crowne by accident really, but went in and right away i truly felt at home. The hotel was extremely clean and... More 

Was this review helpful? Yes
Tuscaloosa, Alabama
1 review
5 of 5 stars Reviewed yesterday NEW

We had a problem with the hotel folio after our director left. Ms. Derickson took care of it immediately and was so courteous and helpful. Our department would be happy to have another stay at her hotel, knowing she takes such good care of her customers. Thank you again, Ms. Derickson.

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Portland, Maine
1 review
1 of 5 stars Reviewed 2 days ago NEW

Don't judge a book by its cover! The online photos are completely misleading. Send a group here for a tradeshows and I've never had such negative feedback from a hotel before, even from the people who generally roll with the punches. To quote "the worst hotel I've ever stayed at". The rooms that my group stayed in had not been... More 

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Travelers are raving about these Kansas City hotels

daveeames
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

It isn't the construction which is a nuisance, it is the overall feel from the 20 year old mattress you can feel the springs, to the tiny King Room that is cut out of the vending area so you hear it make ice to the failure to have a room service menu in the room and they are not surprised... More 

Was this review helpful? Yes 2
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear daveeames, Thank you for choosing our hotel and for your candid review. Your feedback is very important to us. On behalf of the Crowne Plaza team, please allow me to apologize for all of the issues you had with your stay as these are not up to our standards. We will share your feedback with our staff and make... More 

Omaha, Nebraska, United States
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at the Crowne Plaza for our anniversary weekend and also a mini baby moon. (Wife is due in November), so got checked in, and got to our room and had double beds. Was sure I reserved a king, so called guest services and spoke to a gal Crystal who did some checking to see what she could do.... More 

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Tehl K, Thank you for choosing the Crowne Plaza Kansas City Downtown for your anniversary weekend and baby-moon:) Your feedback is very important to us. I am so thrilled to read your comments and pass them along to our staff and share with Crystal. She is truly an asset to our hotel. She believes in providing the best service... More 

Russellville, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel was positioned perfectly for access to the Power and Light District. The hotel itself let me down. First thing that I did not like, but looked past because of the location, was there is no refrigerator in the room. Like I said, this was mainly a location thing. Upon arrival, valet said the parking cost would be for... More 

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Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Ahuey, Thank you for choosing the Crowne Plaza Kansas City Downtown for your recent trip to the area. Your feedback is very important to us. I am pleased you enjoyed our location in proximity to the Power and Light District but I am disheartened to read your enjoyment ended there. I would be interested in learning more about your... More 

Kansas City, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nivea, Denise, and Crystal I had a great time in Kansas City. The check-in was very professional, and it ensured my stay was enjoyed. Overall, the construction wasn't a problem because they're only allowed to work from 9-5 Monday through Friday. So the weekend was great and during the week if you're on business there's no problem. Great hotel and... More 

Was this review helpful? Yes 1
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear pauliev357, Thank you for choosing the Crowne Plaza Kansas City Downtown and for sharing your comments with the TripAdvisor community. I am pleased to read your comments and to read that our staff ensured you had an enjoyable stay. We would love to welcome you back for another great stay the next time you are in the area. Regards,... More 

Farmington, Utah
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came to KC on business and chose the Crowne Plaza over the Downtown Marriott. Each had very favorable reviews and both were the sponsor hotels for my convention. After seeing both, I would have chosen the Marriott. The CP was very close to the KC Convention Center which was a big plus, but construction during the day was extremely noisy.... More 

Was this review helpful? Yes 1
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear TrueAggie71, Thank you for choosing the Crowne Plaza Kansas City Downtown as your home away from home during your conference this year. I am truly pleased to read your comments regarding your room and glad to hear you were comfortable and enjoyed our location and our proximity to so many of Kansas City's area attractions. On behalf of the... More 

Brownsburg, Indiana
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel many times when visiting KC on business. I've always been pleased with my experience. This year was different in that they were doing construction on the floor that I was on. Since I was gone during business hours, the noise was not an issue, but when I had just one more night to stay I... More 

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Jeanne072455, Thank you for choosing the Crowne Plaza Kansas City Downtown for your recent business trip and for sharing your comments with the TripAdvisor Community. Your feedback is very important to us. I am sorry to hear you had an allergic reaction to something and we certainly hope everything is alright. I am pleased Crystal was able to accommodate... More 

Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I always stay at the Crowne Plaza when I work in KC. Huge King suites, more like an apartment. Duel A/C units will freeze you out if you desire. The staff is always helpful. The hotel is being remodeled / updated which should make it even better. Currently, the parking garage is not available. However, if you get the valet... More 

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Bryan S, Thank you for choosing the Crowne Plaza Kansas City Downtown for your most recent trip to the area and for your continued loyalty to the Crowne Plaza Brand. A positive guest experience is something our staff take great pride in, so we value your feedback. We look forward to seeing you again for another great stay. Sincerely,... More 

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