We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Kansas City Downtown

3.5 of 5 1301 Wyandotte Street, Kansas City, MO 64105
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Crowne Plaza Hotel Kansas City Downtown
Professional photos View all
Browse nearby
Crowne Plaza Hotel Kansas City Downtown
Write a Review

352 reviews from our community

Traveler rating
    102
    114
    70
    32
    34
See reviews for
55
71
20
130
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (352)
  • Mar-May only
    (66)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (57)
All months
1 review
4 of 5 stars Reviewed 4 days ago NEW

We live in the southern part of the city and stayed at the Crowne Plaza for two nights because of a series of concerts at the Midland. The staff was outstanding, especially Mine and Lana at the front desk. The location was perfect for our needs and the staff in the executive lounge were very nice as well. The suite... More 

Was this review helpful? Yes
Kansas
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel because it is within walking distance to Sprint Center plus has a shuttle there if you don't want to walk. The shuttle will take you anywhere within a three-mile radius. The room was clean and nicely decorated with updated furnishings, but the dark brown wall made it seem very dark even with all of the lights... More 

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear KansasGin, Thank you for your review of the Crowne Plaza Kansas City Downtown and sharing your comments with the TripAdvisor Community. I am pleased to hear you enjoyed your stay overall but you did not find the bedding comfortable and the restaurant was not open. There are occasions when our occupancy is low and we close the restaurant and... More 

Virginia Beach, Virginia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location for the convention center. Nothing spectacular, but meets the basic needs. Starbucks in the lobby is a plus. Rooms are definitely a bit dated... small bathrooms, low ceilings, dated furnishings. Fitness room is a B-... OK equipment, but "Hotel" quality, not gym quality.

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Mark H, Thank you for your comments regarding your recent stay in our hotel. I apologize that you did not find the fitness center to be "Gym" quality and found the rooms to be a bit out dated. We are continually updating our rooms and furnishings to make sure everything is in working order for each guest. Thank you... More 

Monterrey, Mexico
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every time I travel to KC, I stay here because is a great option when you need a place to crash after those hard working days, plus people at Executive Lounge is quite kind and servicial. Even when building looks old, rooms are really good, I had bad luck and I got a room next to elevators which are really... More 

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Luis_y_Claudia, Thank you for your excellent review. I think we are an excellent place to stay as well. I am pleased to hear you stay with us each time you travel to KC on business and you find the service in the Executive Lounge very good. I would like to correct you regarding the parking, not all rates we... More 

Saint Louis, Missouri
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Crown Plaza Hotel for a convention across the street. Great location for attending a convention as you simply walk out of the front of the hotel and cross the street and you are at the convention center. The hotel has been updated at some point and I found the room to be very modern with very nice... More 

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear SillySalley44881, Thank you for taking the time to share your comments regarding your recent stay at the Crowne Plaza Kansas City Downtown with the TripAdvisor Community. I am pleased to read that you did enjoy our location and it's proximity to the Convention Center, as well as the Power and Light District and other KC attractions. I am also... More 

Northern Virginia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In general, as a hotel, the Crowne Plaza was a fairly nice facility. The rooms were good (albeit with twin beds, but that's a personal preference), and the front desk and bar teams were quite friendly and engaging with their guests. However, I was disappointed with the responsiveness of the meeting staff and the facility in general. Our group ended... More 

Was this review helpful? Yes 1
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear joshNVA, Thank you for taking the time to share your experience at the Crowne Plaza Kansas City Downtown with the TripAdvisor community. I appreciate the candid nature of your review and your comments have been passed along to our management for further investigation. I am pleased to read that you the front desk and restaurant staff provided you with... More 

Oklahoma City
Top Contributor
60 reviews 60 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I'll begin with this, don't let the negative reviews fool you. I read all the issues people had, from the elevators to issues with in the showers, overall a great experience here. John was holding up the fort when we checked in on a Thursday night (3 night stay). He was great even treating us to some perks when we... More 

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear jwuanb1, Thank you for taking the time to share your experience regarding your recent stay at the Crowne Plaza Kansas City Downtown with the TripAdvisor Community. I appreciate your detail and I am pleased to read you had the pleasure of meeting with John and Roxann. They will be thrilled to see your comments. I am pleased to hear... More 

wichita, Kansas, USA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2014 via mobile

We stayed there for a dance competition...we are know there is going to be noise in the hallways. It's expected from hundred of little girls. Our problem was the elevator could be heard from our room that was across the hall and down aways. It was a screaming freight train all day and night. Needless to say it was not... More 

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Michelle C, Thank you for taking the time to share your comments regarding your recent stay at our hotel. I am sorry to hear you did not leave 100% satisfied with your stay due to the elevator noise and the small bathroom size. I know with the dance competitions and multiple little girls in one room it gets tough... More 

Wichita, Kansas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed November 15, 2014

This is by far one of the worst hotel experiences I have ever had. I rented two rooms on the 17th floor, all of the people in both rooms were up all night because the elevator sounds like a train running through the middle of the room. We are here with a group and many others on other floors said... More 

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Steven N, Thank you for taking the time to share your review with the TripAdvisor Community. I am disappointed to read that you had such a horrible experience at our hotel. It is our mission to ensure that every guest who stays with us leaves with a positive opinion of our hotel and our City. Please feel free to... More 

1 review
2 of 5 stars Reviewed November 15, 2014

I stayed there for two days for a conference. From the start, it was awful - stained carpeting, worn furniture, marks on the walls, 10 minute waits for the remaining operating elevators. And with a room near the elevators, I had to listen to the worn-out elevators struggle all night. But the worst was the environmental system! I had to... More 

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Steve J, Thank you for sharing your detailed review of your stay at our hotel. I am very sorry to hear you did not enjoy your stay with us. Unfortunately, your complaints were not brought to the attention of management at the time of your stay, so I apologize for the communication failure. We would have addressed your issues... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Kansas City Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte Street, Kansas City, MO 64105
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Cheap Tickets, Orbitz, Priceline, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Crowne Plaza Hotel Kansas City Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Hotel Style:
#31 Business Hotel in Kansas City

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (6)
Viewed
View from room (4)
Viewed
Room/suite (18)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Dining (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay