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All 110 Kansas City hotels

Crowne Plaza Hotel Kansas City Downtown

3.5 of 5 Hotel   |   1301 Wyandotte Street, Kansas City, MO 64105
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65%
Ranked #40 of 110 Hotels in Kansas City
A recent review
5 of 5 stars reviewed 2 weeks ago
Barnes1970 Kansas City, Missouri
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327 reviews from our community

Traveler rating
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    111
    59
    30
    30
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68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've always loved this hotel. Great staff, and always a comfortable and happy stay! Before I moved to Kansas City I stayed here frequently and still do on occasion and it's been a perfect stay, each and every time.

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Barnes1970, Thank you for sharing your comments about the Crowne Plaza - Kansas City Downtown with the TripAdvisor Community. I am pleased to hear you are a repeat guest, we look forward to many more stays. Sincerely, Ashley Blair Guest Services More

Herrin, Illinois, United States
1 review
5 of 5 stars Reviewed August 12, 2014

It isn't every day that you encounter a front desk staff as welcoming and pleasant as Brandy and Miss Gwen. Brandy went above and beyond in making my stay, even at one night, just like home. She treated me like a friend and family member. She is one that I will never forget.

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Joe H, Thank you so much for sharing your experience at the Crowne Plaza - Kansas City Downtown with the TripAdvisor Community. I am so pleased to hear you enjoyed your stay and had such wonderful interactions with our staff. We look forward to your next visit. Regards, Ashley Blair Guest Services More

Senior Contributor
37 reviews 37 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 12, 2014

VERY conveniently located, great shuttle service, nice lobby. The room felt dated, but was a nice size. The closest door in my room was broken :/ All around it was a nice place to stay though. Will definitely stay here again.

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Chays L, Thank you for your kind review of the Crowne Plaza - Kansas City Downtown. I am pleased to hear you had a pleasant stay and will be returning should your travels bring you back to Kansas City. I apologize for the closet door. Our maintenance department will get that fixed right away. Thanks again for staying with... More

Tulsa, Oklahoma
Top Contributor
101 reviews 101 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed August 10, 2014

Arrived, checked car with valet, good experience. Entered lobby and could not believe the line at check-in, maybe 30 people in line. Stood in the line for 45 minutes! Would have gone elsewhere if we could have canceled room. The lobby looked like an airport terminal and you were in line to check your luggage. People everywhere with luggage piled... More

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear k_branTulsa_Oklahoma, Thank you for taking the time to share your experience regarding your recent stay at our Hotel with the TripAdvisor community. I am disappointed you did not enjoy your stay and had to wait for check in and the elevators. Although, this is not standard of our hotel, we did have a large group checking out this past... More

Seattle
Top Contributor
67 reviews 67 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed August 7, 2014

I called and made a reservation a month before I expected to be there. I received an email confirmation. I received a nice welcome email the day of my arrival. When I went to check in, they had no record of my reservation. They mentioned the name of another guest who's last name starts with same 2 letters as mine... More

Was this review helpful? Yes 1
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Julie, Thank you for taking the time to share your experience at our Hotel with the TripAdvisor Community. I am very sorry for the lack of service you experienced during your stay and I would welcome the opportunity to speak to you regarding your stay with us. I looked through all of our survey comments for July and August... More

Woodbine, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

Traveled to Kansas City for a conference at the convention center. The hotel is very convenient to the convention center. The staff was pleasant and helpful. I like the Starbucks right in the hotel. Rooms were clean and roomy.

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Sharonfromwoodbine, Thank you for sharing your experience at the Crowne Plaza - Kansas City Downtown with the TripAdvisor Community. I am very please to hear you enjoyed your stay and the Starbucks in the lobby. Should your travels bring you back to the Kansas City area, we'd love to have you as our guest again. Regards, Ashley Blair Guest... More

Top Contributor
70 reviews 70 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 5, 2014

The rooms were tiny and the bathroom was the size of a closet. The room had no fridge and no hair dryer which is unheard of these days, especially in a crowne plaza. The only positive was location. next time will stay at the Marriott or Holiday Inn both are just same location but rooms are much nicer. No maid... More

Was this review helpful? Yes 1
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear kwluver, Thank you for sharing your comments about your recent experience at our Hotel with the TripAdvisor Community. I am sorry to read that you did not check out of our hotel 100% satisfied. I'd like to address your concerns individually. I am sorry you did not enjoy the size of your room. We do offer other layouts such... More

Ankeny, IA
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 4, 2014

I had reservations after reading some reviews, but my experience was great. Stayed here on a Friday and Saturday night for my brother's bachelor party mainly so we could be within walking distance of the Power & Light District. The parking being above the lobby and below the hotel is unique, but was well worth the $15/night. Once parked, I... More

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear dlh85royals, First of all, I'd like to say I hope the Bachelor Party festivities turned out wonderfully and Congratulations to your brother and his bride to be! Thank you for taking the time to share your experience at the Crowne Plaza - Kansas City Downtown with the TripAdvisor Community. I am pleased to hear you enjoyed your overall experience... More

Upstate New York USA
Contributor
11 reviews 11 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 31, 2014

Last week I attended a week long convention in Kansas City and stayed at the Crowne Plaza. As a long time IHG (Holiday Inn) Gold level patron I tend to patronize the IHG hotels and this one had a great location being only one block to the convention center. There were three positives about the hotel: 1. is the parking... More

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Traveling69Family, Thank you for sharing your experience at our property with the TripAdvisor Community. I am very disappointed to hear we did not meet your expectations and you were disappointed with your stay. It is our firm belief to make sure every guest leaves with a positive impression of our hotel and our city. I am truly sorry we... More

Savannah, Georgia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 30, 2014

The hotel is unexceptional but clean and well-organized. The bed was slightly uncomfortable...but of course one rarely sleeps as well away from home. But... All the staff were very friendly, and particularly the maid and dining room staff were extremely helpful and went out of their way to accommodate every single request. I'd like to give a special mention to... More

Was this review helpful? Yes
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Boedicea, Thank you for taking the time to share your comments about the Crowne Plaza - Kansas City Downtown with the TripAdvisor Community. I am so pleased to hear you enjoyed your stay, although, I am sorry you did not sleep as well in our beds as you would at home. Thank you for mentioning our staff and how... More

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Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte Street, Kansas City, MO 64105
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
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Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza

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