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All 110 Kansas City hotels

Crowne Plaza Hotel Kansas City Downtown

3.5 of 5 Hotel   |   1301 Wyandotte Street, Kansas City, MO 64105
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65%
Ranked #38 of 110 hotels in Kansas City
A recent review
5 of 5 stars reviewed 3 days ago
Taylor W
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  • Reviews (317)
  • Photos (47)
  • Amenities
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  • Room tips (65)
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317 people have reviewed this hotel

Traveler rating
    94
    108
    58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

Priscilla (I hope I spelled that correctly) went above and beyond and helped us have a great start to our day! Excellent location, walking distance from the power and light district. I will definitely be back. This is a very nice hotel with very friendly and helpful employees.

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Gilmanton IW, NH, USA
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my third time staying here for a conference, and it seems better each time. Staff was courteous and efficient. The rooms were clean and functional, and the beds were comfortable. As this was a business trip, and I was room sharing with two friends, it was perfect for our needs. We are close to the conference center, other... More

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Vail
Contributor
19 reviews 19 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Kansas City for a yearly Conference and have stayed elsewhere until this year. Overall, this hotel was super conveniently located across the street from the Conference Center and it was really nice having the Starbucks attached. The staff was nice, especially at the front desk. The pool was an added bonus for us to enjoy.

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Omaha, Nebraska
Contributor
14 reviews 14 reviews
12 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 1 week ago

My rating for the Crowne Plaza was fluctuating over the course of my stay at this hotel, and I thought it was going to land at 4 stars, but this took a nose dive on our second night there when we found a huge beetle in one of our beds that looked almost roach-like. I hoped it was a fluke,... More

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Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago

We rented 2 rooms for a weekend stay a couple weeks ago. I am a Platinum elite member of the IHG club and so we were offered a complimentary breakfast in the concierge lounge, but the front desk had the actual times wrong. We woke up later on Sunday morning and got to the concierge lounge with maybe 10 minutes... More

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Lindsborg, Kansas
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

This is one of my more difficult reviews to write. Nothing was really awful nor outstanding about this hotel. We are a working class family and we work hard so that we can take little trips when we can. My usual hotel expenditure is never more than $100 a night and thanks to TripAdvisor and my Kansas Farm Bureau Discount... More

Was this review helpful? Yes 1
nc
Top Contributor
79 reviews 79 reviews
56 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived on a Sunday afternoon after a KC Royals game and there was no one else in the lobby. My husband went to check in and he said it was a very pleasant experience. I was dealing with the car out front and unloading luggage. I received no offer of help from the gentleman at the door. My next... More

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Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear buttercup16, Thank you for your review of our hotel. I am sorry the hotel did not live 100% up to your expectations but I am pleased to hear you were able to utilize our shuttle service to Jack Stack. We welcome you back to the Crowne Plaza the next time you are in KC to try us again and... More

Indiana
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friends and I (4 of us) stayed here for a baseball trip to see the Royals. First of all, the location is awesome. It is an easy walk to the Power & Light District which has quite a few bars an restaurants. We were surprised with the number of options how dead it was on a Friday night. Very... More

Was this review helpful? Yes 1
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Hoosier_Travel_Nut, Thank you for taking the time to share your thoughts about your recent trip to the Crowne Plaza - Kansas City Downtown. I am pleased to hear you enjoyed your stay. For future reference, we have several layouts of our suites, not all of them have the sink around the corner in the bathroom area. We'd be happy... More

Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We had to bring our luggage back from the 3rd floor garage to to lobby to get an elevator to work. No one seem the least bit concerned about this inconvenience. Bathroom was terrible-mold and paint peeling off walls and ceiling.

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KCCPGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear bransoneats: Thank you for taking the time to review our hotel and share your feedback with the TripAdvisor community. I would like to apologize for the inconveniences you experienced during your stay, and I will be sharing your feedback with our team. Unfortunately, your complaints were not brought to my attention at the time of your stay, so I... More

Cedar Rapids, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

upon check in it was busy due to the youth convention for COGIC but my check in went very smooth. I want to Thank Nivea M and John T for everything. John T thank you for helping me understand my bill and how it would be billed, and Nivea you will go far in life with your personality I loved... More

Was this review helpful? Yes 1
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Katrina M, Thank you for taking the time to share your wonderful comments about our staff. I am so happy to hear they were able to assist you and offer the level of service we pride ourselves on here at the Crowne Plaza - Kansas City. We look forward to you next visit to the Kansas City area. Sincerely,... More

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Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte Street, Kansas City, MO 64105
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
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Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza

47 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more   less 
Number of rooms
385

Questions & Answers

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1 question
14 days ago

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