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Homewood Suites by Hilton Kansas City Airport

3.0 of 5
7312 NW Polo Drive, Kansas City, MO 64153
Hotel amenities
Ranked #37 of 106 hotels in Kansas City
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveler rating
    9
    8
    5
    2
    1
Date Rating
TripMan810
Louisville, KY
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed February 5, 2012 NEW

Stayed here back in July of 2007. Nice hotel then as well, but the age of the hotel was starting to show. Fast forward to December 2011 and the hotel has changed for the better. The dining area has all been redone along all the rooms. Each room has large flat panel LCD displays along with a nice living area... More

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Kate B
Gainesville, Florida
Contributor
12 reviews
2 helpful votes
5 of 5 stars Reviewed January 15, 2012

Great suite-style rooms, clean and well furnished. My only complaint was a weak wifi signal. Wonderful customer service and satisfying meals. Business center was tiny, but the rooms had good desks for work. Thin walls. More

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dougly
Oakland, California
Senior Contributor
23 reviews
37 helpful votes
4 of 5 stars Reviewed November 18, 2011

I've stayed at many extended-stay type hotels in the Kansas City area over the past six months and the Homewood Suites MCI was my favorite. Fast and friendly check-in. The room was clean, nicely appointed and true to the "suite" brand name with with the well-sized living room (unlike Towne Place Suites). We had a very early flight so we... More

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hatlad
Top Contributor
224 reviews
353 helpful votes
4 of 5 stars Reviewed November 6, 2011

Stayed one night here. Very comfortable, apartment feel place. Quiet and slept well. Love the separate sleeping area from kitchen/living area. A little tough to find (glad I had a GPS!). The room key was a little cantankerous but the stay was very pleasant. If you have business in this area, I'd highly recommend this as a place for a... More

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JRLAW
West US
Contributor
15 reviews
8 helpful votes
3 of 5 stars Reviewed September 17, 2011
1
person found this review helpful

This is a decent suite-type hotel near KCI. I often stay at Homewood Suites. I was able to secure a rate below $100 and so, at that price, believe it to be of good value. I appreciate the space that this one-bedroom suite provided. Kitchen included microwave, dishwasher, two-burner stove, and full-sized refrigerator. Used their airport shuttle, which is coordinated... More

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mainetobuffalo
Buffalo, New York
Contributor
11 reviews
8 helpful votes
5 of 5 stars Reviewed September 1, 2011

This Homewood takes pride in their hotel. The room was excellent, comfortable bed, large room with fireplace overlooking the courtyard. Nice pool, basketball court, hot tub. Breakfast and light dinner are very well done, with quality foods considering it is free. Parking is free, and airport shuttle is willing to take you to Zona Rosa and other nearby shopping areas. More

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Sanderdnd
1 review
2 of 5 stars Reviewed October 18, 2010

Requested a non smoking rooms and got a smoking room. Booked the room through Orbitz and the clerk at the front desk said that Orbitz gave them the choice. No apology. No non smoking rooms available. There are many hotels right around this one... choose another. More

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EmbassyKCI, Director of Sales at Homewood Suites by Hilton Kansas City Airport, responded to this review
October 21, 2010

Thank you your feedback on the unavailability of our non-smoking rooms. We apologize a non-smoking room was not available for you when you arrived. We checked our Orbitz reservations for the month and found only a couple -- both with "no preference" listed for the room type. When we assign guests into specific rooms, we look to these preferences and... More

TDYguy
Pennsylvania
Contributor
11 reviews
8 helpful votes
3 of 5 stars Reviewed October 7, 2010

It was the little things that made my visit less than optimal. First I showed up a little after 7:00 pm after a ridiculously long day of travel. I asked if the manager's reception was still going on because I was starving. I got the brush off saying they ran out of food long ago and I could order room... More

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EmbassyKCI, Director of Sales at Homewood Suites by Hilton Kansas City Airport, responded to this review
October 21, 2010

My apologies for your "less than optimal" visit to our hotel. Our goal is to make everyone's stay, regardless of length, enjoyable and comfortable. I have addressed with our staff the service deficiencies mentioned in your review. The next weary, late-night traveler will receive a warmer reception. Housekeeping will pay more attention to the details in our rooms. Thank you,... More

old_chemist
Wichita, Kansas
1 review
3 of 5 stars Reviewed July 14, 2010

For the price of the room I would expect better amenities. First, a small tube-type television in 2010??? Then there's the channel selection...dismal. No HBO so no "True Blood", the only premier channel was Showtime and Showtime 2 which seemed dedicated mostly to either totally unknown boxers or "The Real L Word". Some choice. Not sure which I prefer to... More

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EmbassyKCI, Director of Sales at Homewood Suites by Hilton Kansas City Airport, responded to this review
September 16, 2010

I wanted to apologize for your less-than-enjoyable stay at the Homewood Suites KCI. We know a lot of travelers stay connected with news & sports either via the television or online. You will be happy to know that in the fourth quarter of this year, the hotel will be receiving flat screen, HD televisions along with a partial renovation of... More

sjams
arlington texas
Reviewer
5 reviews
3 of 5 stars Reviewed June 19, 2010

The location was great for the reason we were in town. It goes downhill from there! Kind of grossed out that the kitchen trash wasn't dumped prior to our arrival. Mentioned to the front desk and said it would be taken care of but when we returned 4 hours later it was still there. Not enough bath linens and had... More

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EmbassyKCI, Director of Sales at Homewood Suites by Hilton Kansas City Airport, responded to this review
September 16, 2010

I wanted to apologize for your less-than-enjoyable stay at the Homewood Suites KCI. I have copied your entire review to share with our Housekeeping Manager (quality of food), Chief Engineer (number of remotes) and General Manager (food quality). We hope your comments will lead to better stays for our future guests. If you would like to contact me personally, my... More

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Homewood Suites by Hilton Kansas City Airport Also Known As

  • Homewood Suites Kansas City
  • Hilton Kansas City
  • Homewood Kansas City
  • Kansas City Homewood Suites
  • Kansas City Homewood
  • Kansas City Hilton
Address: 7312 NW Polo Drive, Kansas City, MO 64153

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Homewood Suites by Hilton Kansas City Airport
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