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Extended Stay America - Kansas City - Country Club Plaza

2.5 of 5
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4535 Main Street, Kansas City, MO 64111 (Formerly Homestead Studio Suites)
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Extended Stay America - Kansas City - Country Club Plaza
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Ranked #71 of 110 Hotels in Kansas City
A recent review
5 of 5 stars Reviewed October 14, 2013
Gene P Overland, Missouri, United States
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Kansas City - Country Club Plaza
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Overland, Missouri, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

We chose the Extended Stay America - Kansas City because it was close to our daughter's school, Kansas City Art Institute. We got a whole lot more than we expected. This hotel was not only nice, clean and affordable, it was also so close to the Plaza and Westport areas. We were able to walk to many of the sights... More 

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Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Gene - Thank you for taking the time writing a positive review about your stay. I am so glad to hear we provided a clean and comfortable stay so close to all of the things you enjoy and near the school. We also are glad to hear how much you enjoy Kansas City. I will share all of this with... More 

Dallas, Texas
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 22, 2013

We traveled to Kansas City from Dallas recently for the Chiefs/Cowboys game. I chose this hotel mainly because of the location. It is PERFECTLY located just 1 block from the Country Club Plaza. This made it easy to walk to the restaurants, shops, and bars without dealing with parking or taxis. It is also a short drive (13 blocks) from... More 

Was this review helpful? Yes 2
Vienna, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 18, 2013

Worst hotel experience over the years of travel. No daily cleaning AT All. The bathroom and room were dirty to the point that was unbearable. Grab and go breakfast was way too limited. It should not label the hotel as "free Breakfast". Since no public eating area, one needs to eat at room, that causes crumbs and the room won't... More 

Was this review helpful? Yes 3

Travelers are raving about these Kansas City hotels

Ames, Iowa
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed August 12, 2013

This is one of the worst hotel experiences I've EVER had. Stayed here due to availability and location to St. Luke's hospital, where we stayed overnight for a family member's critical heart surgery. So of course, we were looking for a relaxing, restful night of sleep during a stressful time. The hotel is very outdated and needs remodeled, but we... More 

Was this review helpful? Yes 1
Grimes, Iowa
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 5, 2013

The price is one of the best at Country Club Plaza and it's located in a convenient area. However, the housekeeping staff needs a lesson in cleanliness. The first room we were assigned was filthy and although the front desk staff did move us, the second room still had issues with cleanliness and broken appliances. We didn't come to the... More 

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Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay. I was disheartened to read that you had experienced cleanliness issues during your stay. Please accept our apologies. As this hotel’s manager, I can assure you that I have shared your review with our staff and will be doing additional training to ensure your experience is not... More 

Minneapolis
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2013

I stayed in room 314 for a week in May to attend a conference at Crown Center. The conference hotel was booked and here I paid about 65% of the conference hotel rate. It was easy to get to the Crown Center on the Main Street Max bus, which is just up the block and runs every 10 minutes. I... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that you enjoyed our location and some of our amenities that we provide. I would also like to thank you for recognizing the friendliness of our staff. While I certainly understand that staying with an Extended Stay property is a different experience... More 

Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 13, 2013 via mobile

After reading all the negative reviews on here I decided to book anyway mostly because of price and location ... It's located like half a block away from the country club plaza wich means great food it's also located a short distance from the Westport district rooms were in functional order nothing overly special clean pretty modern had a flat... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Hi there, I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your stay with us! It sounds like you not only enjoyed our hotel and staff, but the location as well. Your kind words mean a lot to the staff and myself. We would love... More 

Saint Louis, Missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 29, 2013

I normally don't stay at extended stay hotels while traveling on business, but due to lack of availability of other hotels in the Plaza area, I chose this hotel for location and proximity to where I needed to be. When I checked in, there was only one clerk who was on the phone when I entered. Although I wouldn't have... More 

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Mc Cool Junction
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 7, 2013

This place is a pig sty. Halls, Common area's and rooms are filthy. No glasses in the room and hadn't been vacuumed maybe ever. Front desk area a mess which fit in nicely with the rest of the place. The location is the only thing going for this hotel. If I had not Pricelined it I would have left. They... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I appreciate you taking the time to write a review of your experience with us. The issues you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we are going to strive to be more vigilant about cleanliness to make sure your experience is not repeated. Thank you very much for... More 

Blytheville
1 review
1 of 5 stars Reviewed June 4, 2013

I would first like to state the staff were friendly. However, the hotel is not worth the price. You're only paying the extra due to the location. When we arrive we got our room, only to get to it and find out that it had never been cleaned "GROSS" so we go all the way back down to find out... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the level cleanliness in your room. As this hotel’s manager, I can assure you that I have spoken to our housekeeping staff about the importance of following all of our cleaning procedures and inspection policies. We are now working to improve... More 

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