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All 110 Kansas City hotels

Extended Stay America - Kansas City - Country Club Plaza

2.5 of 5 Hotel   |   4535 Main Street, Kansas City, MO 64111 (Formerly Homestead Studio Suites)
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Extended Stay America - Kansas City - Country Club Plaza
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Ranked #64 of 110 hotels in Kansas City
A recent review
3 of 5 stars Reviewed August 5, 2013
Mark R Grimes, Iowa
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65 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Kansas City - Country Club Plaza
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Grimes, Iowa
Top Contributor
62 reviews 62 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 5, 2013

The price is one of the best at Country Club Plaza and it's located in a convenient area. However, the housekeeping staff needs a lesson in cleanliness. The first room we were assigned was filthy and although the front desk staff did move us, the second room still had issues with cleanliness and broken appliances. We didn't come to the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay. I was disheartened to read that you had experienced cleanliness issues during your stay. Please accept our apologies. As this hotel’s manager, I can assure you that I have shared your review with our staff and will be doing additional training to ensure your experience is not... More

Minneapolis
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2013

I stayed in room 314 for a week in May to attend a conference at Crown Center. The conference hotel was booked and here I paid about 65% of the conference hotel rate. It was easy to get to the Crown Center on the Main Street Max bus, which is just up the block and runs every 10 minutes. I... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that you enjoyed our location and some of our amenities that we provide. I would also like to thank you for recognizing the friendliness of our staff. While I certainly understand that staying with an Extended Stay property is a different experience... More

Senior Contributor
37 reviews 37 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 13, 2013 via mobile

After reading all the negative reviews on here I decided to book anyway mostly because of price and location ... It's located like half a block away from the country club plaza wich means great food it's also located a short distance from the Westport district rooms were in functional order nothing overly special clean pretty modern had a flat... More

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Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Hi there, I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your stay with us! It sounds like you not only enjoyed our hotel and staff, but the location as well. Your kind words mean a lot to the staff and myself. We would love... More

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 29, 2013

I normally don't stay at extended stay hotels while traveling on business, but due to lack of availability of other hotels in the Plaza area, I chose this hotel for location and proximity to where I needed to be. When I checked in, there was only one clerk who was on the phone when I entered. Although I wouldn't have... More

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Mc Cool Junction
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 7, 2013

This place is a pig sty. Halls, Common area's and rooms are filthy. No glasses in the room and hadn't been vacuumed maybe ever. Front desk area a mess which fit in nicely with the rest of the place. The location is the only thing going for this hotel. If I had not Pricelined it I would have left. They... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I appreciate you taking the time to write a review of your experience with us. The issues you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we are going to strive to be more vigilant about cleanliness to make sure your experience is not repeated. Thank you very much for... More

Blytheville
1 review
1 of 5 stars Reviewed June 4, 2013

I would first like to state the staff were friendly. However, the hotel is not worth the price. You're only paying the extra due to the location. When we arrive we got our room, only to get to it and find out that it had never been cleaned "GROSS" so we go all the way back down to find out... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the level cleanliness in your room. As this hotel’s manager, I can assure you that I have spoken to our housekeeping staff about the importance of following all of our cleaning procedures and inspection policies. We are now working to improve... More

LA
1 review
4 of 5 stars Reviewed May 31, 2013

Understand you're saving money by going with Extended Stay and you don't get the same service as a regular hotel. But you do get what's promoted, it's nice having a kitchen, the room was fine, the location is great. On other recent reviews... Yes, it's a bit rundown, I wouldn't say 'major disrepair'. Everything worked. I had no problem with... More

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Pittsburg, KS
1 review
1 of 5 stars Reviewed May 26, 2013

Hotel is in major disrepair, and it has just been covered in paint instead of fixed. There were random hairs in the kitchenette, and the bathroom looked like the maid attempted to make the bathroom look clean without cleaning it. The room is incredibly small, and their "Grab and Go breakfast is not worth even grabbing. Save time and just... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Jessica - I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that we did not meet your expectations. I will be sharing your feedback and review with our staff. We will make sure that a member of management inspects each guest room prior to check-in moving forward. Thank you very much... More

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 23, 2013

Nice little parking lot. My friend and I proceed to front desk to check in. We parked in a little parking area but it was nice. We proceed to front desk and as we are entering two people are sitting outside shooting the breeze. No one at front desk. We wait and wait. My friend says I bet one of... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Beverly - I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to how nice our guest rooms were, are much appreciated; yet, I was disheartened to read that we failed to properly inform you of our housekeeping procedures at check-in. In response to your feedback, I am meeting with... More

Omaha, Nebraska, United States
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 20, 2013

The staff is super friendly and efficient. it's a great location if you plan to be around the Plaza for special events or other gatherings. P&L District is just a short cab ride away as well. I like the fact that it has a kitchen- it makes it great for entertaining your in-town guests before heading out and enjoying the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Brandon - It is so rewarding to read that you had such a wonderful stay with us. Thank you for your comments. It's great to hear that we are your preferred hotel on the Plaza. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More

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Additional Information about Extended Stay America - Kansas City - Country Club Plaza

Also Known As:
Homestead Studio Suites Kansas City - Country Club Plaza Hotel
Homestead Studio Suites Kansas City - Country Club Plaza Hotel Kansas City
Homestead Suites Kansas City
Homestead Kansas City
Kansas City Homestead
Kansas City Homestead Suites
Address: 4535 Main Street, Kansas City, MO 64111 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #64 of 110 hotels in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Kansas City - Country Club Plaza 2.5*
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