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Extended Stay America - Kansas City - Country Club Plaza

2.5 of 5
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4535 Main Street, Kansas City, MO 64111 (Formerly Homestead Studio Suites)
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Extended Stay America - Kansas City - Country Club Plaza
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Ranked #71 of 110 Hotels in Kansas City
A recent review
4 of 5 stars Reviewed May 15, 2015
Travelerbycar Albuquerque, NM
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was filthy. The carpets throughout the main areas are in bad shape. The staff was rude, and acted as though we were intruding on her personal time when we arrived. The bedroom had not been thoroughly cleaned, and the bathroom had mold all around the tub.

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Springfield, Missouri
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4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My husband and I wanted to getaway to KC for the weekend. I took a chance on the "Hotwire mystery hotel" because the price was good and in the area we wanted to be. This is no frills, not even an ice machine on the property. When I called to ask about ice, they said there were ice trays in... More 

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Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to tell us about your experience. I am sorry to hear that we did not meet your exceptions. The team and I have reviewed your comments and are going to make sure that this does not happen again. I do apologize about the light bulb not working in your room. As well, I am... More 

Travelers are raving about these Kansas City hotels

Albuquerque, NM
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed May 15, 2015

Unlike the review I wrote about the Extended Stay in Austin, Texas, my experience at this location was totally the opposite. My room was clean, the kitchenette was clean, the towels were clean. I stayed there for 6 weeks and relied very much on peace and quiet to get me through my job. It's not extravagant and isn't suppose to... More 

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Lakewood, Ohio
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 29, 2015

Our room was very basic and fairly clean. I did have some dirt on my sheets and had to ask the desk for a hair dryer, which I thought was something basic that should be in all rooms. Additionally, while the hotel is advertised as no-smoking, our room smelled like smoke every time we entered. I don't know if it's... More 

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Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 17, 2015

I did a blind pick of 3 hotels. The Extended Stay came up with the likes of Holiday Inn & Clairmont Inn. The first room I checked into smelled like it had a dirty adult diaper in it, room 116 smelled awful. Then they placed me in 118. It smelled better but there was mold in the bathroom around the... More 

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Austin, Texas
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 15, 2015

Just stay 4 nights at this hotel for the Big 12 Basketball Men's Tournament. Very convenient location....easy shot downtown to the Sprint Center. Rooms have been re-modeled recently, so clean and serviceable. Room had kitchette and a desk, so it worked great. Older hotel, no frills, but great value for the money. Would use it again.

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 21, 2015

While the hotel has been updated... it still is an older hotel. The location of the hotel is a highly desired area. Plenty of food locations as well as walking/jogging trails in the plaza area. We went when the lights were still on for the holidays and the location provided a great spot to take in the view. Beds are... More 

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Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay. We are thrilled to know you enjoyed your stay. It is so great to read that you enjoyed our surrounding area and that our hotel met your needs overall. Thank you again for your review. I do hope that you will return to our hotel, or any... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 17, 2015

Great location with a clean room and reasonable rate. Was for a leisure weekend trip with my husband and it was nice to get out and walk down to the restaurant and shopping area. Close to other tourist attractions and museums.

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Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that you enjoyed your stay with us. I am so pleased that your room was clean and that you enjoyed our value and location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed November 18, 2014

Breakfast is just awful at least have some pastries… asked for hot water to front desk but she just simply replied she didn't have that even though the staff room is just right next… I booked hotel using a 15% off code yet when i check out the bill did not include my discount but the room is very clean... More 

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1 review
1 of 5 stars Reviewed November 10, 2014

In our 2 days we killed 3 cockroaches. The bed was extremely un comfortable. Location is great, close to everything.price is great but you get what you pay for here. Cheap prices = cockroach's. Went through hotwire but I don't think I will do that again. They didn't even tell you the room specs after purchase. I had to call... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding the cleanliness issues in your room are truly regrettable. We are very sorry for your experience. I can assure you that we have taken the necessary actions to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you... More 

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