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All 110 Kansas City hotels

Extended Stay America - Kansas City - Country Club Plaza

2.5 of 5 Hotel   |   4535 Main Street, Kansas City, MO 64111 (Formerly Homestead Studio Suites)
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Ranked #66 of 110 Hotels in Kansas City
A recent review
4 of 5 stars reviewed 4 weeks ago
Suzann47 Belleville, Illinois
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70 reviews from our community

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    9
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Belleville, Illinois
Top Contributor
80 reviews 80 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here because my son was in ICU at St. Luke's Hospital and we came from out of town. The hospital recommended this place because with the voucher from the hospital they gave us a great discount. The hospital security even picked my up the next morning & gave me a ride back to the hospital. The room was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to read that my staff was so accommodating during your stay with us. As well, I am glad that your room was to your liking and that your in-room kitchen was convenient for you. Thanks to your feedback, we can continue to work... More

Lincoln
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 9, 2014

We stayed here on business for 3 nights, as it was within walking distance of an out of town job. The full kitchen proved handy, but you must ask for dishes, toaster, and coffee pot. The staff gladly sends them up. The overall appearance was fine, but a bit dingy. The bathtub had peeling paint chips and the caulking was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of our hotel. We are glad you found our location convenient and our staff accommodating; however, we are disappointed to hear about the condition of your bathtub. We will have our maintenance engineer address the issues with your tub to ensure your experience is not repeated. Thank you again for... More

Wichita, Kansas
1 review
2 of 5 stars Reviewed June 29, 2014 via mobile

When my husband called, he asked for the Extended Stay right next to the Plaza...and they put us at the one on the outskirts of the city by the airport...30 min away from anything. The employees at the hotel downtown were very helpful and got our reservations switched over. Bu when we got to the room the fridge and freezer... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a response. We are glad to hear that our staff was helpful in getting your reservations situated to the right location. We do apologize for the maintenance issue. We are working with our maintenance staff to ensure our rooms are up to our standards and that everything is in working order. Again,... More

Los Angeles, CA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 24, 2014

Great location - less than 5 minute walk to Country Club Plaza and museums. Refurbished hotel looks better on the outside than on the inside - beds are big and comfy; rooms are quiet; still just a basic hotel room with a kitchen. Daily maid service (refresh) is $5 (we weren't charged for our 2 night stay). I'd be willing... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review. I am glad that you slept well and found our hotel's location to be ideal. We truly enjoyed having you stay with us and we look forward to having you stay with us again. More

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 16, 2014 via mobile

The toilet had diarrhea splatter when we entered the room and there was no toilet paper because "the truck didn't come" and the "free" Internet didn't work and there was no shampoo or conditioner. If you stay at Extended Stay America be sure to bring your cleaning supplies, toilet paper, shampoo, conditioner, lotion, and keep in mind the "free" Internet... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for sharing your experience with us. Please accept our sincerest apologies for the maintenance issues and the level of cleanliness in your room. In response to your feedback, I am working with the housekeeping staff to improve our cleaning procedures to ensure your experience is not repeated. Please know, while we do not offer toiletries in our guest... More

Austin, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 7, 2014

I stayed at this hotel for one night and had a reservation for two rooms. Upon arrival, the individual working at the front desk informed me that if one more guest had arrived before me, my reservation would have been bumped. He told me there was a problem with third-party booking websites - that Expedia or Travelocity had shown that... More

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Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including the noise levels and the reservation issues. I will meet with our entire staff to review our guest protocol and reservations policies to ensure your experience is not repeated. Your feedback is greatly appreciated and it will help us in... More

Garden City, Kansas
1 review
5 of 5 stars Reviewed February 7, 2014

We used this Hotel as our home for a week while one of our family member was in St. Lukes Hospital. This Hotel worked with the hospital and got us lowered prices for our extended stay. The staff was always very helpful and friendly as we were there during a snow storm. There is no room service unless you stay... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Steven – The staff and I read your review and would like to thank you for writing such nice comments about your stay at our hotel. I’m thrilled that we were able to make your stay comfortable. I am glad that you found our staff, especially Caleb, to be friendly and helpful. As well, I am happy that you enjoyed... More

St Paul
2 reviews
4 of 5 stars Reviewed January 27, 2014

The location is very convenient (easy walk) to the Plaza. They charged $25/night extra for pets and it would have been an additional $20/night to have a bed with 2 rooms. The room only gets cleaned (for free) if you stay 8 days or longer. I stayed 9 nights and it was never cleaned, but it was easy to get... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

The feedback you provided in your review is much appreciated. I am glad that you were pleased with our location and your fully equipped kitchen. Still, I apologize that your room was not cleaned during your stay. I will meet with my staff to ensure that this does not happen in the future. Thank you again for sharing your experience... More

Cedar Rapids
1 review
3 of 5 stars Reviewed October 15, 2013

No shampoo or lotion in rooms,no restocking of fresh towels on 2nd day. The soap they do provide is very cheap soap no lather. The waterpick bshower head was stuck on one setting and you had to move around to get wet! No Ice Machine you had to make your own and with 2 trays it takes forever to get... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay with us. Please know that we are sincerely sorry that shampoo and lotion was not offered upon your arrival. Unfortunately, we do not have an ice machine on site, however; we provide ice trays in the all our kitchens. Our housekeeping services are not provided daily but... More

Cedar Rapids, Iowa
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 15, 2013

This was the least expensive hotel for the area where our group wanted to stay. We had six rooms and all were not very clean and had various issues in each room. Our particular room was not clean. But since we were only there to shower and sleep we overlooked it and it didn't ruin our time there. Our toilet... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking time to write a review about your experience with us. I am disappointed that you felt the room was not clean. Please accept my apology. I am glad to hear that you found the rates to be fair, the location good and the wonderful comment about the staff will certainly be shared. I am also pleased... More

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Additional Information about Extended Stay America - Kansas City - Country Club Plaza

Address: 4535 Main Street, Kansas City, MO 64111 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Kansas City - Country Club Plaza 2.5*
Number of rooms: 99
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Also Known As:
Homestead Studio Suites Kansas City - Country Club Plaza Hotel Kansas City
Homestead Suites Kansas City
Homestead Kansas City
Kansas City Homestead Suites

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