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Candlewood Suites Kansas City Airport

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11110 NW Ambassador Drive, I-29 & 112th Street - Exit #12, Kansas City, MO 64153
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Candlewood Suites Kansas City Airport
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Candlewood Suites Kansas City Airport
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48 Reviews from our TripAdvisor Community

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Traveler rating
    22
    16
    5
    1
    4
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12
5
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (4)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (6)
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1 review
5 of 5 stars Reviewed 1 week ago

Very clean, staff is super friendly, loved the free use of laundry services! Wish there were ovens in the rooms, but other than that the high end appearance of appliances and granite was nice. The towels were nice and fluffy. They allow pets😀

Was this review helpful? Yes
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for being our guest at our Candlewood Suites Kansas City Airport. So glad that you were able to use the amenities that are provided for our extended stay guests. I think there right on the money for a guests that is going to be staying for a week or more. Tell you friends about us! We hope to... More 

Omaha, Nebraska
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked an overnight stay because the Holiday Inn Express was full for Rewards rooms. This Candlewood is a wonderful hotel for long stays. I miss not having a king sized bed and daily breakfast. But this place is fully stocked with everything you would need for long stays. The Lending library is amazing and what a clever idea. Families... More 

Was this review helpful? Yes
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for your review and for being a loyal IHG Club member. We are happy you chose us to redeem your reward points with. Yes we are designed to be for the extended-stay guest, however nightly guests are also welcome to enjoy our hotel and the unique amenities that we offer. One thing that guests immediately notice is how... More 

Ankeny, IA
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our family's first experience at a Candlewood Suites. It was a mostly positive experience that was marred by not having reliable wifi. We had a studio suite with 2 small, but comfy beds. The kitchen was nice to have as we used the fridge, microwave and dishes daily. The room was clean. We stayed 4 nights so not... More 

Was this review helpful? Yes
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

We are glad that you enjoyed your stay with us and found the amenities that we offer, "right on the money" for an extended-stay property. We are aware that in our corporate, airport market that we just did not have enough bandwidth to accommodate our guests internet needs. For a typical Candlewood Suites we do have enough, however for airport... More 

Detroit, Michigan
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great staff that is highly accommodating. I've been staying here since February for work and have no complaints.Everything is as advertised and will continue to stay for the duration of my trip. There is a nice fitness trail right across the street for a jog around the lake or just some peace and quiet.

Was this review helpful? Yes
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for your kind comments. We appreciate your saying we are almost like a "second home". That would be the highest compliment an extended-stay style hotel can hope to get. The walking / jogging trail around the lake is a great little thing to have right next door. Many of our guests enjoy an early morning jog or evening... More 

Poplar Bluff, Missouri
Level Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was located across the interstate from the airport. The rooms were ok. Beds were comfortable but the bathroom could have been cleaner. The hallway was a mess with some dead bugs and mud in multiple places. It's nice to have a full size fridge and place to set. Our room was quiet and served it's purpose for a... More 

Was this review helpful? Yes
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for taking the time to complete a review on our hotel. We are a little surprised to read it, because we rarely get reviews that state what yours contained. I will share with my housekeeping staff and department managers to make this a learning experience. More 

Hartford
Level Contributor
261 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at Candlewood's around the country a few times each month. This property ranks with the best on them. Before you make your reservation make sure you know what Candlewood offers and what they don't offer. If you like the idea of having a fully outfitted "mini apartment" with maid service once a week, then this is the place... More 

Was this review helpful? Yes
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for your review. Because you stay in Candlewood Suites on a fairly regular basis you understand that our style of operation. We are designed for extended-stay guests that want to do things on their own terms. Which is why we only offer weekly housekeeping service, a 24 hour laundry and convenience store. We have quite, well-appointed hotels that... More 

Bloomington, Illinois
Level Contributor
82 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed June 17, 2015

Had a confirmed 2 night reservation. When I came to check in waited 10 mins for over-worked clerk to tell me there had been a computer problem and they were overbooked. She walked me to the comfort inn across the parking lot. The room there was okay. Next day -- sorry over booked at comfort inn and at Candlewood. Candlewood... More 

Was this review helpful? Yes
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Jordan C, We did have a reservation for you at our Candlewood Suites hotel, for one night. (This was confirmed with IHG reservations) The reason for us having to place you at our other hotel that we own, was due to the electronic lock not working properly, not a computer error. We were at 100% occupancy, so there was no... More 

Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 5, 2015

This Candlewood was chosen because of the proximity to the Airport. It was clean and comfortable. The Staff was friendly and answered all our needs. Should we train at KCI in the future, we will be staying here.

Was this review helpful? Yes 1
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

We thank you for taking the time to complete a review on our hotel and to share your experience with others that may read this site. We try to keep a clean and neat place at a reasonable price. This simple operating style has worked well and we intend to keep it up. Thank you again for being our guest.... More 

Kansas City, Missouri
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 24, 2014

This is my third time staying here. It's like home away from home!!! Everyone is super nice the rooms are always clean! This is the only hotel me and my fiancé stay at!!! They have everything plus more!! We will be back again!! Must stay place!!

Was this review helpful? Yes
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for your kind comments about our hotel and sharing them for all to see. We are so glad to have you as a repeat customer as our business is based on keeping guests happy and returning to us. I will share your comments with the staff. They like to see all TripAdvisor reviews. More 

Colorado Springs, Colorado
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 31, 2014

I needed to be online for a business meeting and was having problems getting back to the hotel where I could log on and attend. Bobby the operations manager of the hotel drove out to pick me up to get me back on time. She went the extra mile to make sure I was taken care of and that my... More 

Was this review helpful? Yes
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for the nice review of our hotel in general and for the kind words on our Operations Manager, Bobbi. It is very nice to hear that Bobbi service made such a impact on you! We love reviews like this and I will be glad to share your comments with her. We hope to have you as our guest... More 

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