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Q Hotel & Spa

3.0 of 5
560 Westport Road, Kansas City, MO 64111
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Q Hotel & Spa
Ranked #14 of 109 hotels in Kansas City
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427 reviews from our community

Traveler rating
    226
    107
    48
    25
    21
See reviews for
Families
48
 
Couples
139
 
Solo
40
 
Business
113
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Leadville, Colorado
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW

The room was clean, the TV and bathroom were small. They have free cocktails in the evening and a good breakfast in the morning with omelet station. The bed was comfortable and the hotel was quiet enough to sleep. The area was nice and I would recommend this hotel.

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See 5 more reviews by Dede A for Kansas City
Barrigada, Guam
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 11, 2013

From the shuttle drivers to the folks in reception, I have never had such friendly service at a hotel. The Royals package, including shuttle service to the baseball game, is a great deal. The shuttle drivers especially get high marks. I felt like I was being driven around by a friend of mine, not by a hotel employee.

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See 3 more reviews by Micropete for Kansas City
QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
May 12, 2013

Wow!! Now that is what I like to hear from our guests! I am so glad that your stay was pleasant and you were able to get out and see the Kansas City Royals in action! I will extend your kind words to our shuttle drivers, and I know they will appreciate the kind words. Luther E. Solomon Evening Manager... More

Little Rock, Arkansas, United States
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

This hotel is very nicely updated with a modern but comfortable feel. We had a great stay and the price is reasonable. They even had a free shuttle to events we were attending! The area is cool and a great place to eat and shop and walk around. The staff was very friendly!

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See 4 more reviews by Valerie W for Kansas City
QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
May 12, 2013

I am so glad that your stay was a good one. Hope you saved some places to go and see for you next visit to Kansas City! We strive to offer excellent customer service and I am pleased that you noticed it. That is one of the many things that make it worth staying at The Q Hotel + Spa!... More

Council Bluffs, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 7, 2013

The hotel staff was very friendly and courteous. The hotel rooms were very small but cozy. The free drinks were nice as well as the breakfast. The hotel is very close (within walking distance) to many bars. The large Turkish towels we were supposed to get were either a joke a we got regular towels.

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QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
May 12, 2013

Thank you for choosing to stay with us! We are in a fun and vibrant part of Kansas City, and appreciate all that Wesport has to offer our guests. Come back and stay with us again! Luther E. Solomon Evening Manager frontdesk@theqhotel.com More

Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 1, 2013 via mobile

I'm staying at the Q Hotel for a full week on a business trip. Overall I'd give the hotel a rating of "Double Meh". The common areas and rooms are all tired and worn. The furniture and beds are generally poor quality and well past their expiration date. You have to stand in the shower for several minutes before you'd... More

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QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
May 12, 2013

I am sorry to hear that the stay was not up to your standards. We do have a sustaining Eco-Plan in place, which we adhere. The low-flow shower heads do reduce our water usage dramatically. Every light bulb in the hotel is either 60 watts or less, compact fluorescent in design. This reduces our energy consumption and amount of light... More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed April 30, 2013

I visited this great hotel on April 26-28 with a group from St.Louis....Donald The Hotel Manager greeted us with cookies,ice tea & lemonade...The Shuttler Bus Drivers Matt,Travis,Ty,& Tifani was Super Great....The Front Desk people was Super Great !!! The Breakfast cooks Rita & Brandy was SUPER GREAT Too. I love this hotel it wasn't too small or too big it... More

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QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
May 12, 2013

I am so glad to hear that the interactions with our staff members were good. I will make sure they all hear the wonderful things that you had to say. We do look forward to seeing you again! Luther E. Solomon Evening Manager frontdesk@theqhotel.com More

USA
Top Contributor
122 reviews 122 reviews
33 hotel reviews
Reviews in 44 cities Reviews in 44 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 29, 2013

My wife and I recently stayed here. It is a nice reasonably priced boutique hotel. It is in a hip section of KC and you get 2 free drinks at happy hour every night! You get access to Golds Gym about a block down the street which is nice. You might complain about no hotel gym but in reality having... More

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QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
May 12, 2013

Thank you for choosing to stay with us here at the Q Hotel + Spa. I am very pleased to hear that your stay was a good one. We appreciate relationship we have with Gold's Gym and the facility they provide to our guests. We truly look forward to seeing you again in the future. Luther E. Solomon Evening Manager... More

Columbus, Ohio
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 18, 2013

This hotel is in a great location near the plaza and right in Westport. There are restaurants and nightlife in walking distance. They will also shuttle you to the Plaza and The Power and Light District. The staff, without exception, has been helpful and friendly. They also offer passes to close by Gold's Gym, and give you 2 free drinks... More

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QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
May 12, 2013

Thank you so much for the wonderful review! Our staff is one of our strongest attributes. Our goal is to make the stay with us as enjoyable as possible. We look forward to seeing you again when you return. Luther E. Solomon Evening Manager frontdesk@theqhotel.com More

Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 8, 2013

**Bottom line: If you're looking to get wasted in Westport (OMG, they even have a free happy hour!!!), this is probably a great hotel for you. Otherwise, stay somewhere else. And DON'T rely on the shuttle. -- My husband and I stayed here in early March for a friend's wedding. I should have known by the cheap bead curtain in... More

Was this review helpful? Yes 1
QHotelAdmin, General Manager at Q Hotel & Spa, responded to this review
April 15, 2013

Thank you for posting your review of the hotel. Allow me to extend my apologies for the tardiness of the shuttle, I will be speaking with the drivers, front desk, and wedding coordinator to ensure this does not happen again. We strive to make sure every guest's stay with us is memorable, and we will work to correct these issues... More

Iowa
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 8, 2013

I stayed at this hotel for a wedding in Kansas City, and I now understand why the couple chose to reserve rooms at The Q. The modern, boutique feel and friendly staff were a perfect fit for our group. The desk staff were friendly and made us feel welcome when we checked in. They knew exactly which wedding we belonged... More

Was this review helpful? Yes
QHotelAdmin, General Manager at Q Hotel & Spa, responded to this review
April 15, 2013

Thank you for your posting on our hotel. I am glad your wedding party enjoyed the hotel, we enjoy hosting them (although as you mention some do get a little rambunctious, although our security staff works hard to control things). I will pass your compliments on to the bartenders and breakfast staff. I would like to extend my apologies for... More

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Hotel Summarization (Beta)

What travelers say

  • Happy Hour(31)
  • Very nice(13)
  • Great location(10)
  • Front desk staff(9)
  • Friendly and helpful(9)
  • Gold gym(8)
  • Country Club Plaza(7)
  • Free shuttle service(7)
  • Complimentary breakfast(5)
  • Will definitely stay(4)

Additional Information about Q Hotel & Spa

Address: 560 Westport Road, Kansas City, MO 64111
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#7 Business Hotels in Kansas City
#20 Family Hotels in Kansas City
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
q Hotel And Spa
q Hotel
q Hotel Kansas City

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Q Hotel & Spa
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