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All 110 Kansas City hotels

Q Hotel & Spa

3.0 of 5 Hotel   |   560 Westport Road, Kansas City, MO 64111
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Q Hotel & Spa
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75%
Ranked #36 of 110 hotels in Kansas City
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Sandra W Minneapolis, Minnesota
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512 people have reviewed this hotel

Traveler rating
    250
    131
    62
    37
    32
See reviews for
57
170
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
Augusta, Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I purchased vouchers for a stay at the Q Hotel and Spa. I mean, doesn't the name sound tranquil and inviting? First stay was a sister's weekend trip. (Nov. 2012) There were four of us; we received a room with one bed and a small pullout sofa. When the sofa was out, you couldn't move around in the small room.... More

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Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed 1 week ago NEW

Hotel was not what website represented. Parts like closet door were missing in one of our rooms, ceiling tile was stained and condition of furniture was old and very worn. Windows were painted shut and temperature was not controllable. We were close to exit door, which was broken and had shattered window. With kids at ground level, we didn't feel... More

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Omaha, Nebraska
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was not the cleanest but not entirely dirty. The front desk person was a male and when we checked in we thought he definitely lacked customer service. Orlando was VERY helpful, polite and fun!! He treated us and our kids with much respect. He was attentive to our needs the entire time. He did a great job shutting us... More

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Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the Q. However, the hotel is very old and has not been updated. Although I understand that Marriott has acquired this hotel and that they will be doing a full renovation which it needs. The front desk staff were not very friendly or helpful except for Elizabeth who was very helpful. The cleaning staff was... More

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Pine Island, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at the Q Hotel and Spa. The location was perfect. We never even had to drive 10 minutes to get to all of the top attractions. The neighborhood of Westport was quaint and adorable with lots of great eats and shopping. We felt very safe. The hotel staff was very friendly. The free drinks and... More

Was this review helpful? Yes 1
Wahoo, Nebraska, United States
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me start by saying that this IS NOT a 2 star hotel, my ranking is due to our overall experience compared to other hotels at the same price level. Not everything was bad though. The shuttle service was awesome, and the drivers were the best (especially Orlando.) I think they should seriously consider putting Orlando up front to work... More

Was this review helpful? Yes 1
Natanya, Israel
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed my/ our stay at the hotel. Whilst its standard is comprabale to other hotels of that star rating it had a "Few" bonus points in my opinion. For starters, there is no wight room or pool , however, the staff will provide you with an entry pass to the nearby Gym , part of the Gold one... More

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Manhattan, Kansas
Senior Contributor
27 reviews 27 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So I'm middle-aged. I think if I wanted to party all night in Westport and rest my head briefly at a hotel within stumbling distance, this would be fine -- especially if I could soothe my head with the carb-heavy breakfast. However, for a couple who aren't into that.... The place is kind of shabby and smelly. The bathroom was... More

Was this review helpful? Yes 1
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My daughter had previously stayed at this hotel this past December and loved the service and experience she had at the Q hotel. When we had to return to Kansas City again, she said we must stay at this hotel again. Our stay at this hotel last week was nothing like she experienced in December. It was awful. Our room... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The ladies who work at breakfast were lovely...kind, helpful and professional. However, if you stay at the Q, don't forget anything. I forgot some books I'd purchased at Barnes and Noble. When I called to ask the hotel to send them to me, I was told I they would check with housekeeping and call me back. That was 2 weeks... More

Was this review helpful? Yes 3

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Additional Information about Q Hotel & Spa

Also Known As:
q Hotel
q Hotel And Spa
q Hotel Kansas City
Address: 560 Westport Road, Kansas City, MO 64111
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#24 Business Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Q Hotel & Spa 3*
Reservation Options:
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