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AC Hotels by Marriott Kansas City Westport

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560 Westport Road, Kansas City, MO 64111 (Formerly Q Hotel & Spa)
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AC Hotels by Marriott Kansas City Westport
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AC Hotels by Marriott Kansas City Westport
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10 reviews from our community

Traveler rating
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    1
    2
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4
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4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tucson
Top Contributor
124 reviews 124 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 1 week ago

I just don't know what their thinking by installing slick marble floors all over this hotel including entry, hallways, elevators and showers! But I don't think anyone is realizing that when it rains or snows or people take showers they become unsafe, slippery, and people fall hard! Also having those cute sinks in the middle of the room with shallow... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thank you for your feedback. It was very nice speaking to you as well. We will utilize your comments as training opportunites and offer feedback to the brand. I hope that you will return and stay with us again. More 

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

New Marriott property in a cool location with lots of restaurants and pubs. This's place is very Euro style and reasonablly priced. Location is perfect! And close to the Westport and Plaza nightlife. Free shuttle as well to close locations. Great little lobby bar, marble and hardwood floors throughout. Each floor also has its own laundry facilty. Don't expect eggs... More 

Was this review helpful? Yes 2
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thank you very much for the great review! I'm glad that you liked our sleek and modern design. I hope that you will return again soon. Sincerely, ---Hugh More 

Champaign, Illinois
Top Contributor
112 reviews 112 reviews
16 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel looks great; good location; free parking, wifi. But we were put in a room next to the elevators so the first night we heard the music from the elevator lounge all night long. The second night we said something at the lobby. They were nice about it and said they would lower the sound. It didn't even matter.... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Hello and thank you for your review! I'm sorry to hear of the noise issues that you experienced. We will certainly use this as a trining exercise. I hope that you will return in the future and I'm glad that you liked our hotel. sincerely, -----Hugh More 

Wichita, Kansas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I absolutely enjoyed my stay here. Honestly it's the best Marriott I've stayed at. I usually stay at the Marriott on the Plaza, but will definetely be switching it up to here everytime. The location is perfect for one, if you wanna be right in the middle of the bar and food action you could literally walk right out and... More 

Was this review helpful? Yes 2
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thank you very much for the great review! I really appreciate your feedback. I'm sorry about the ice station issue, but we are working on replacing them as we speak! You should be seeing a lot more of these AC Hotels coming soon. Please feel free to ask for me next time you're in town. Sincerely, -----Hugh More 

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked stay at ac for a wedding April 3-5. Hotel look nice and has nice location. Unfortunately, our shower produced no hot water, and the second "ceiling rain" shower head did not work. There is very poor insulation here so in the night we heard every door opening and closing, to make matters worse there was a domestic violence incident... More 

Was this review helpful? Yes 4
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thank you for your feedback. I'm sorry that you didn't enjoy your stay. I can also assure you that nobody was injured here. We'll review your comments and using them as a training tool. Sincerely, ----Hugh More 

Omaha, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I stay in hotels approximately 100 nights per year, maybe I've grown accustomed to certain service levels and room sizes. AC Hotel KC is a very new modern trendy style of hotel that has VERY attentive, friendly staff, an elegant feel and state of the art look. But the rooms are very claustrophobic, so much so that I couldn't stay... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thank you so much for your feedback and staying at our hotel! I'm sorry to hear that you felt the rooms were smaller than you'd prefer. We appreciate all of the comments and glad that you liked the amenities and our staff. Please feel free to contact me at any time with further thoughts or suggestions. Sincerely, ----Hugh More 

Omaha, Nebraska
1 review
5 of 5 stars Reviewed 4 weeks ago

We arrived on a Friday night with plans to check out on Sunday, but we loved it so much we stayed an extra day. The ambiance is that of a luxury, European hotel. Everything is modern, updated, clean, and state-of-the-art. I definitely feel like I got way more than I expected and paid for at this hotel. Everything from the... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

I'm so very glad that you loved our hotel and even stayed an extra day! I'm also happy to hear that you plan on returning. I'll take a look at the parking comments that you have and see what we can do. I'm looking forward to meeting you in person. Plesae ask for me, when you check in. thanks again... More 

West Des Moines, Iowa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in town for just one night, and wanted to stay near Westport or the Plaza to take advantage of dining and nightlife options. We had not been to the AC before and had not even heard of it, but we are extremely happy with our decision to stay there. The staff was friendly, accommodating, and fun. The rooms... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thank you for the great review! I'm very glad to hear that you liked our hotel. With so many choices here in Kansas City, I'm glad that you chose to spend your night in our AC Bar and AC Lounge! I look forward to meeting you in person on your next visit. Sincerely, -----Hugh More 

Ottawa, Kansas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I didn't realize this hotel had just reopened, so everything was new. Staff very accommodating, shuttle was easy to use, lounge great drinks! Our coffee maker wouldn't work but a replacement was sent right away. Made a couple of specific requests that were met without hassle. Very new contemporary stylish place! Love that the hotel is within walking distance of... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thank you for the great review! Sorry to hear of the coffee maker issue and noise. We'll use your comments to better our operating process. I really appreciate your feedback and look forward to your next visit here at the AC Hotel! Sincerely, -----Hugh More 

Council Bluffs, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

The room was perfect and ready to be used when I walked in. It was well kept, spotless, and in perfect condition. The manager and attendant were great and all our questioned were answered upon check in, I would strongly recommend this hotel to everyone traveling through Kansas City.

Was this review helpful? Yes 1
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thank you very much for the great comments! It was great meeting you at check in. I'm glad that you like this new brand in the Marriott family. Many more are to come. Please come back and see us soon! Sincerely, -----Hugh More 

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