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AC Hotels by Marriott Kansas City Westport

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560 Westport Road, Kansas City, MO 64111 (Formerly Q Hotel & Spa)
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AC Hotels by Marriott Kansas City Westport
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32 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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canada
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I travel a lot, primarily in Marriott properties and most of them are carbon copies one of the other. This hotel is definitely not like the others. It is modern, with shiny, clean lines and caters to the discerning traveler. The rooms are minimalist and without carpet. They are well designed but the cleaning staff could do a better job.... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Happy (early) 4th of July weekend and thanks for your review! I'm happy to hear that you liked our hotel and it's even better to hear that our staff provided great service. I will make sure that Basia, Miranda, and Marlen get your feedback. It's good to hear that you experienced some of the local restaurants like Joe's Kansas City... More 

Atlanta, Georgia
Level Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

So I love the style of this hotel: wood floors, modern fixtures, leatherette chairs in lieu of fabric, and even the common areas were very sleek and modern. However there were two areas of concern. The first is cleanliness. I hate when hotels think that a hard floor is an excuse not to clean the floor. There was a clear... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Great review, thanks for the feedback! We'll use your comments as a training tool with associates and follow up. :) We do have a European design with the open vanities and that does include our double rooms too. I hope that you'll return again soon and please feel free to contact me directly at any time with any follow up... More 

Missouri
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very, very nice. I felt as if I were staying at a much more expensive place. Rooms are spacious and quiet. Very close to the Plaza and main roadways. Will stay here again. Bar area is informal , entire place is very modern. Employees are helpful and cordial.

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thank you for the great review! I appreciate your feedback. Westport is a great neighborhood and we're happy to be part of the fabric of Kansas City. I hope that you will return soon. sincerely, ---Hugh Chandler, GM :) More 

Westborough, Massachusetts
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Couldn't get into my usual choice (Raphael), being a devoted Marriott fan, looked for an alternative. This hotel is brand new (3 months old). Very friendly staff, great breakfast - they didn't offer it for free to Marriott Platinum but talked to the manager and he made that happen, decent size rooms, well designed spaces, comfortable bed. Close to several... More 

Was this review helpful? Yes 1
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

It's great to hear that you like the Marriott brand and continue seek us out! :) Even better to hear that you liked our hotel! It's a whole new brand that is new to the United Sates and part of the Marriott family. I hope that you will return soon. Please feel free to contact me at any time. Sincerely,... More 

Hays, Kansas
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here one night - really nice, contemporary decor. The bar area is especially interesting - bottles arranged artistically. Room very comfy. The area (Westport) can be loud, especially late. (Good thing we had earplugs.) We did not take advantage of the breakfast, but there is one available.

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

It's great to hear that you liked our hotel and our social area! The signature cocktail on tap was created by our bartender, here in Kansas City. Westport is a fun and vibrant area and yes, can be a bit boisterous on the weekends. :) I hope that you had a good time here and that you'll return again soon.... More 

Las Vegas
Level Contributor
255 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We lived in Kansas City for many years, but come back occasionally. Stayed here as a Marriott rewards member. Loved the hotel and it's modern look and feel. Not the best of locations if in town for the weekend. During the week it is great. Westport is a party area of KC on the weekends, not so much during the... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Hello there and thanks for your review! I'm glad you liked our hotel and it's new design. Westport is a fun neighborhood and you're right, the weekends tend to be more vibrant. :) The best part for me to hear is that you liked our service. I will share with our staff. I Hope that you'll come back and stay... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Arrived in Kansas City for a family reunion weekend. Unfortunately, the original "motel" recommended by the event organizers was sub-par. We used a phone app to find the AC Hotel in Westport, and boy did we luck out!! There was also a great deal on the reservation for our one night room. We are loyal to Marriott because of their... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

I'm glad to hear that your stay with us was a great one. I'm happy that our staff was helpful and the service was good. Westport is a great area and it's always nice to hear that you were able to get out and enjoy the neighborhood. I really appreciate you taking the time to leave a review and hope... More 

Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

To me, just another nice marriott. It is styled in a very modern white decor. Nice walk in shower, but no bath tub. The table space was a little cramped to work on, but it was usable with lots of power and sub outlets. The wifi only registered 3 MB upload and 3 download. So a little slow.

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thanks for the review! We appreciate all of your feedback. I'm glad you like the hotel's design and feel. We do have some rooms with bathtubs if you would prefer one in the future, please let us know. We do have much higher bandwidth, so I'll look into the wi-fi issue, thanks for letting us know. Please feel free to... More 

Dallas, Georgia
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great rid of the previous "Q" hotel right in Westport. It got a lovely facelift and the European finishes are lovely for the Midwest. Rooms kept the same basic floor plan/shape so rather confined but they're very well laid out. Definitely recommend if doing something close in the immediate are. Way above local stay type expectation. Rooms are small, so... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Hi and thank you for your review! It's great to hear that you enjoyed our hotel. Our brand is rooted in Spanish tradition and has locations throughout Europe and now the Untied States. I hope that you will come back soon! Thank you again for the review, ----Hugh More 

Manhattan, Kansas
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is a refreshing change of pace from the Holiday Inns and Best Westerns. The design of the rooms is excellent, clean, and not at all ordinary. We stayed to celebrate our anniversary - a perfect place to stay with walking distance restaurants, cafes, and nightlife. The staff truly is exceptional. We had several special requests that they handled... More 

Was this review helpful? Yes
Hugh C, General Manager at AC Hotels by Marriott Kansas City Westport, responded to this review

Thank you for the fantastic comments about our hotel! I hope that your anniversary weekend was great and I appreciate you spending it with us. It's even better to hear about the exceptional service. I will be sure to share with our team. I'm glad to get your feedback on the bar hours and air conditioner. I'll make sure to... More 

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