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All 110 Kansas City hotels

InterContinental Kansas City at the Plaza

4.0 of 5 Hotel   |   401 Ward Parkway, Kansas City, MO 64112
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67%
Ranked #30 of 110 hotels in Kansas City
A recent review
5 of 5 stars reviewed 2 days ago
bgoody55 Wichita, Kansas
  • Reviews (479)
  • Photos (114)
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479 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
Wichita, Kansas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We visit Kansas City on a regular basis and the Intercontinental has been our "go to" hotel for the last 3 years. The location is ideal for us and the rooms are always comfortable, well appointed and relaxing. The staff has always gone above and beyond to make our stay as comfortable as possible and Kent in the hospitality suite... More

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor! It is an honor to be your "go to" hotel in Kansas City! We are very proud of the service levels provided by our associates, and we're glad you've always felt their desire to go above and beyond to serve you. Kent plays a very important role in delivering... More

Kansas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed in hotels all over the world, and there is not a more friendly group of competant, classy, efficient employees the world over nor a more beautiful setting than the Intercontinental on the Country Club Plaza. The hotel is a beautiful, older, classic type hotel and the pool area is the best in Kansas City, with live band... More

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you so much for your thoughtful remarks regarding your many stays at the InterContinental Kansas City! It is very kind of you to mention by name the members of our team who have positively impacted your experiences. We all love having you here and consider you part of the InterContinental family! It is always a pleasure to... More

Leawood, Kansas
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is the 3rd time I have stayed at this hotel this time of year for an annual conference. Each time, Kent in the Concierge Suite has been very accommodating and helpful and provides excellent service. He makes sure your coffee is warm and full and you have everything you need to make your time in the suite enjoyable and... More

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you so much for staying with us for the 3rd time and for sharing your feedback on Trip Advisor! Kent does do an amazing job, and we're very happy you were able to see firsthand how accommodating and helpful he his. We'll be sure to share your comments with him. We all look forward your 4th stay!... More

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The service at this hotel is AMAZING. Special shout out to Ben P the bartender. Thank you for going above and beyond to make otherwise bland work travel really fun! Everyone I came across was genuinely kind. Such a nice visit and the balcony rooms are superb.

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, We're glad you found our staff to be genuinely kind and their service amazing! We'll be sure to share your comments with Ben and extend our thanks to him for going above and beyond the call of duty to serve you. We're also happy you enjoyed your private balcony. So you know, about 95% of our guestrooms have... More

Overland Park, Kansas
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great service, very helpful staff, friendly people. The view of the Plaza was ideal, every room has a great view, regardless of location. The manager of the hotel was so helpful, kind, and accommodating. Nice to have a place with such great hospitality and prime location next to lots of restaurants and shopping. It was my first ever visit and... More

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, We're so happy to learn your expectations were exceeded during your first stay at the InterContinental Kansas City, and we're equally as happy to learn you plan on returning. It will be our pleasure to serve you again at the time! Thank you for sharing your feedback on Trip Advisor! Sincerely, Don Breckenridge General Manager More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

While on a business trip to Kansas City I had the pleasure of staying at this fine hotel, the house keeping crew did a great job, and unlike most hotels they greet you with a hello and a smile. One of the staff members was extremely nice and helpful during my visit ( Gurdalupe Munoz ) is a delightful person... More

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your 5-star experience on Trip Advisor! It's wonderful to learn you found our staff to be so friendly and warm. When it comes to hospitality, nothing defines it better than a genuine smile and a sincere hello. Please know we will share your comments with Guadalupe. It will make her day! We know you... More

London
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Huge bedrooms, friendly front desk and restaurant service, good toiletries, and smart common parts. But bath tub small and why do you have to pay for wifi at such an expensive hotel. Perfectly good place though scarcely special in any regard.

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your thoughts with other travelers on Trip Advisor. We are happy to learn you enjoyed your huge guestroom and the service provided by our associates at the front desk and in the restaurant. The hotel does indeed charge for internet access, as do most all of the hotels in this market. However, unlike many... More

Indiana
Top Contributor
59 reviews 59 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful service, large well appointed rooms, good food. It is a short walk to excellent shopping and restaurants. We stayed on the concierge floor and I highly recommend it. Service is outstanding. Live music was very good.

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for staying with us and for sharing your experience on Trip Advisor! Service is everything, and we're glad the service you receive made such a positive impression, along with the large guestroom, good food, live music and the hotel's superior location at the doorstep to the beautiful Country Club Plaza. Please stay with us again the... More

Wichita, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

I went with a group of friends for a night on the Plaza and it was absolutely fabulous! The location was excellent, with only a short walk (right across the street) to the best restaurants and shops. The staff was kind and attentive and the room was clean with a wonderful view.

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for choosing the InterContinental Kansas City for your girl's night out! We're glad you all enjoyed the experience and found our staff to be very kind & attentive, and the room to be clean with a wonderful view of the Country Club Plaza. The view really is spectacular! We hope you will stay with us again... More

Manhattan, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

The InterContinental was perfect location from the Plaza. Everything was in walking distance from the hotel. The service was supreme and the room was beautiful. I would definitely recommend the InterContinental for your next trip.

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for posting your 5-star experience on Trip Advisor! We're glad you enjoyed your girl's weekend and found our service to be "supreme", the room beautiful and the proximity to all the Plaza attractions very convenient. Please stay with us again the next time you are in Kansas City! Sincerely, Don Breckenridge General Manager More

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Additional Information about InterContinental Kansas City at the Plaza

Also Known As:
Intercontinental Kansas City At The Plaza Hotel Kansas City
Intercontinental Kansas City At The Plaza Hotel
Intercontinental Kansas City
Kansas City Intercontinental
Fairmont Hotel Kansas City
Address: 401 Ward Parkway, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Kansas City
#30 Romantic Hotel in Kansas City
#33 Business Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Kansas City at the Plaza 4*
Official Description (provided by the hotel):
Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#9 Luxury Hotel in Kansas City #30 Romantic Hotel in Kansas City #33 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more   less 
Number of rooms
346

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