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All 110 Kansas City hotels

InterContinental Kansas City at the Plaza

4.0 of 5 Hotel   |   401 Ward Parkway, Kansas City, MO 64112
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Ranked #19 of 110 hotels in Kansas City
A recent review
5 of 5 stars reviewed 2 days ago
TulseyTed Tulsa, Oklahoma
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582 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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English first
Tulsa, Oklahoma
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I frequent this hotel several times a year and have for ten years or so. We love the Concierge Floor and its lounge. We have gotten to know several of the guys like Kent and Craig so coming here extra special. They do a great job from making outside reservations, suggesting events or just taking care of... More

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Phoenix, Arizona
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed the Intercontinental for a business conference. The hotel is clean and luxurious. The rooms are comfortable and spacious. The best part of the hotel though is the Concierge on the 11th floor. Craig Watter was hospitable and courteous. He always had a great attitude and was literally Johnny on the spot with a fresh drink, snacks, directions,... More

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1 review
1 of 5 stars Reviewed 5 days ago NEW

I normally don't stay at this expensive of hotels, but because of the awesome location and a special event we decided to splurge. I was extremely disappointed. First of all, we tried several times for an earlier check in as we wanted to use the pool and were told the people in "our" room hadn't left yet. I find it... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for your feedback. We regret that we failed to exceed your expectations during your recent stay with us. Please accept my apologies. The hotel's check-in time is 3:00 pm and several of our competitors have a 4:00 pm check-in time. Every effort is made to check guests in to their room whenever possible. Most of the... More

hood river
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed 3 nights for a wedding during some very hot weather. The hotel was beautiful, clean and the air conditioning worked great! Nice pool area and our room had a view of the plaza. Staff was consistently helpful and attentive.

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for staying with us and for sharing your 5-star review on Trip Advisor! We're glad you enjoyed the experience while you were in town for a wedding. We would appreciate the opportunity to serve you again the next time you are in Kansas City! Sincerely, Don Breckenridge General Manager More

Omaha, Nebraska
1 review
5 of 5 stars Reviewed 6 days ago NEW

Craig Walter's service and attention to detail was outstanding. He made all of our guests feel so welcomed. Thanks for making the birthday celebration and family reunion so much fun. Ardy, Susie and Eric

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Happy Birthday! Thank you for spending your special day with us! We'll be sure to share your words with Craig, along with our thanks for making your stay very memorable. Please stay with us again the next time you visit the area! Sincerely, Don Breckenridge General Manager More

Meadowbrook, Illinois, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I accompanied my fiance' for a business trip for two nights at the Intercontinental at the Plaza. It was a lovely hotel. Very clean and comfortable. It is close to many great places to eat (see my reviews of nearby restaurants). We ordered breakfast through room service and it was a generous portion...more than I expected truly. The best part... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for letting us know your expectations were exceeded during your recent stay with us! We're glad you were able to join your fiance' for the trip and we hope that when time allows, you can both come back to Kansas City and enjoy together all the surrounding area has to offer. There really is so much... More

Chesterfield, Missouri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

From the moment we pulled up and were greeted by the bellhop, to our saying good-bye to the front desk clerk upon check out, the service at the Intercontinental was absolutely fabulous. Every employee we encountered from the maids to the concierge were extremely friendly. However, one gentleman in particular stood out head and shoulders above the rest. His name... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your experience and feedback on Trip Advisor! It's very nice of you to let us know how much you enjoyed the hotel's accommodations and services. We will be sure to share your comments with Aaron, along with our thanks for assisting you during your time of need. We all will look forward to serving... More

Top Contributor
291 reviews 291 reviews
78 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 1 week ago

I routinely come back to this hotel when in the KC area. This has been one of the most consistent hotels that I stay at. The hotel is clean, nice and comfortable, plus many of the staff remember your name from previous visits and if you travel as much as I do, that's a nice touch. The hotel is located... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for your kind comments and your specific feedback about Craig and Bob. We will be sure to share your words with them! We would like to invite you to dine in the Oak Room during your next visit. It sounds like it has been a long time and we have a new Oak Room Chef who... More

Coeur d'Alene, Idaho
Top Contributor
143 reviews 143 reviews
89 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel in a great location. The elevators were pretty fast, but it was a bit of a walk from the elevators to most of the rooms. The single bed room was very nice and large with a very nice balcony (it would have been even better without all the spiders on the balcony in the... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for letting us know you enjoyed your stay! We do clean all balconies daily to remove any cobwebs and spiders, but sometimes they do return quickly. That's about the only disadvantage to having an open air balcony with a beautiful view of the Plaza! We'll look forward to your next stay with us! Sincerely, Don Breckenridge... More

Kansas City, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

For starters the hotel check was great the ladies shared informatio of what they had and explain what would best fit my choice for may stay . Awesome.step two the concierge this was just Marlous.great walkig distance to everything. Next girl night out will always be @ InterContinental it's clean and great accomdation.Great look over the plaza and nice view... More

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for spending your birthday with us! We're very glad you were so pleased with all aspects of your stay! We'll be sure to share your comments with Craig and our entire team. We'll look forward to your next visit! Sincerely, Don Breckenridge General Manager More

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Additional Information about InterContinental Kansas City at the Plaza

Address: 401 Ward Parkway, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Kansas City at the Plaza 4*
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Also Known As:
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental
Fairmont Hotel Kansas City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Kansas City #9 Romantic Hotel in Kansas City #19 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more   less 
Number of rooms
346

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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