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All 110 Kansas City hotels

InterContinental Kansas City at the Plaza

4.0 of 5 Hotel   |   401 Ward Parkway, Kansas City, MO 64112
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70%
Ranked #24 of 110 hotels in Kansas City
A recent review
4 of 5 stars reviewed 4 days ago
trtzw Springfield, Missouri
  • Reviews (549)
  • Photos (127)
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549 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
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  • English first
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English first
Omaha, Nebraska, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

When we decided to take a quick trip to KC over the 4th of July we chose the InterContinental. All I can say is the Team at the IC was very good. This hotel needs plenty of updating. Look I'm not against old hotels what I'm against is a Hotel with a high end reputation letting itself get very dated.... More

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Springfield, Missouri
Top Contributor
61 reviews 61 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our recent stay at the InterContinental Kansas City at the Plaza was terrific. The staff was very friendly and helpful. Checkin/checkout was quick and efficient. Our 7th floor room was quiet, fresh, stylish and very spacious. The bed, very comfy! From our room balcony, we had an outstanding view of the plaza. The pool area is a little oasis in... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for your thoughtful feedback. To receive such high praise from a seasoned traveler is very gratifying! We're very happy you found our staff to be friendly and helpful, and that you enjoyed your experiences at the pool and in the Oak Bar! The view from the balconies really is special, so we're glad you were able... More

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The bridal couple offered a block of rooms with terrific prices at this beautiful hotel in KC's "Plaza" district. They couldn't have made a better choice! (Full disclosure, the reception was in the IC's Rooftop Ballroom with fantastic views of the city on a perfect evening). During our two night stay we had a chance to savor room service breakfast... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor! It sounds like you were able to sample much of what the hotel has to offer during your weekend stay, and we are obviously very happy to learn you enjoyed your experience as much as you did! We'll look forward to your next visit! Sincerely, Don Breckenridge General Manager More

Fredericksburg, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Our first stay at the InterCon in KC. Room was nice size. Bed comfy. Staff excellent! Best part was location, location, location! Steps away from the best of the shops at the Plaza. I was in KC for business, but brought along my bride as we were visiting our daughter in the area when my business was complete. Room service... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for staying with us and for sharing your feedback! We're very glad you enjoyed your guestroom, the room service experience and of course, the hotel's superior location! As for charging for internet access, the hotel does charge for access as most of the hotels in the area do so, However, access is complimentary for IHG Reward... More

Topeka, Kansas
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location on the outskirts of the Plaza. My husband and I were celebrating a special birthday and were pleasantly surprised by the offer of a room upgrade. The spacious room faced the plaza and we were able to enjoy the view from our veranda. The spacious and clean bathroom with high end amenities was a plus. The evening shopping... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for spending your special birthday with us and for letting us know how much you enjoyed the complimentary upgrade, your clean room, the service provided by our team and the hotel's superior location in the heart of the Country Club Plaza! We'll look forward to serving you again during your next visit to Kansas City! Sincerely,... More

des moines
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Going to the Kansa City Plaza is such a highlight for a get away. We always stay at the Intercontinental Hotel. The location is perfect....you don't need your car .. Just walk back and forth to the hotel and restaurants and great shopping. Since we joined the Intercontinental Ambassador Club we are able to enjoy many extra amenities. One of... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your 5-star experience on Trip Advisor, and for always staying with us whenever you are in Kansas City! Kent, Craig and Melanie are each phenomenal Concierges. There is rarely a day goes by when we don't receive feedback from our guests about the service they provide. They indeed make the concierge experience a very... More

Kansas City, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I were treated with the upmost respect and courtesy by Kent in the club lounge on the 11th floor. He is very helpful in recommending local attractions and restaurants. Kent always makes us feel welcome.

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your 5-star experience on Trip Advisor! Kent takes a lot of personal pride in ensuring that guests staying on the concierge level have their expectations exceeded. We will share your feedback with Kent along with our thanks. Please know we appreciate you staying with us whenever you are in town! We look forward to... More

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I travel to KC for business frequently and the InterContinental is my hotel of choice. Great view of the Plaza, great fitness center and of course a great lounge. The staff is generally excpetional. Ben Parks for example is one of the bar tenders in the Lounge and always greets me with a smile, a handshake and uses my name.... More

Was this review helpful? Yes 1
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your review and experience on Trip Advisor! We're very pleased that you enjoyed the fitness center, the Oak Bar and the service by our staff, especially Ben. He does a wonderful job serving our guests and we'll be sure to let Ben know you mentioned him by name. Please know we appreciate your loyalty... More

USA
Top Contributor
165 reviews 165 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one busy hotel. Even though it is busy the service is great. This is a place many weddings take place and receptions and so except to be busy. The pool is a great place to be and it is nice even though it was busy too. Quiet large rooms. Great choice if you stay here and especially if... More

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor! We're very glad you enjoyed your large and quiet guestroom, the outdoor pool and the service provided by our team. The hotel is typically very popular and weekends are no different as it is not unusual to have multiple weddings occurring. Please stay with us again the next time... More

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stay at this hotel quite frequently and we always feel like honored guests. The club lounge is always one of our favorite parts of our stay and I cannot say enough about the service we receive there. Concierges Craig Walter and Kent Angel are absolutely wonderful !! The food, drinks and view are all so enjoyable.... More

Was this review helpful? Yes 1
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for your loyalty to the hotel and for sharing your most recent experience on Trip Advisor! The concierge experience at the hotel is constantly referenced by guests and we're glad Craig and Kent made such a positive impact on you! We're also glad you were able to relax poolside, and enjoy the live music in the... More

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Additional Information about InterContinental Kansas City at the Plaza

Address: 401 Ward Parkway, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Kansas City at the Plaza 4*
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Also Known As:
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental
Fairmont Hotel Kansas City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#8 Luxury Hotel in Kansas City #12 Romantic Hotel in Kansas City #24 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more   less 
Number of rooms
346

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