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All 111 Kansas City hotels

InterContinental Kansas City at the Plaza

4.0 of 5 Hotel   |   401 Ward Parkway, Kansas City, MO 64112
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InterContinental Kansas City at the Plaza
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Ranked #29 of 111 hotels in Kansas City
A recent review
5 of 5 stars reviewed 2 days ago
Foozeroo Phoenix, Arizona
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482 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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English first
Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an older hotel on the edge of the Plaza known to many as the Alameda or the Ritz. I found the hotel to be very nice with good beds. Good music downstairs and great views from the concierge bar on the 11th floor, where we were taught the history of Kansas City by Craig Wotter. All in all... More

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Manhattan, Kansas
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was my first time staying at the intercontinental and it exceeded my expectations by far. All of the staff were so nice and really made my experience great by going above and beyond their duties. The view of the room was gorgeous and a wonderful place to see the plaza lights. Plus it was a close walking distance to... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for staying with us for the first time. We're very glad it was an amazing stay! Please stay with us again the next time you are in the Kansas City area! Sincerely, Don Breckenridge General Manager More

Chapman, Kansas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at the Intercontinental many times and have not once had a complaint. The employees are always so nice and the rooms are always very clean. The hotel is a perfect location on the plaza, you can walk anywhere on The Plaza from the hotel within 10 minutes. I would recommend this hotel if you are looking to... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your latest experience at the InterContinental Kansas City on Trip Advisor! We're very happy to learn you enjoyed the service provided by our team, the cleanliness of your room and the hotel's premier location overlooking the Country Club Plaza! Please know we appreciate your loyalty to the hotel. We look forward to serving you... More

Wichita, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

We visit Kansas City on a regular basis and the Intercontinental has been our "go to" hotel for the last 3 years. The location is ideal for us and the rooms are always comfortable, well appointed and relaxing. The staff has always gone above and beyond to make our stay as comfortable as possible and Kent in the hospitality suite... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor! It is an honor to be your "go to" hotel in Kansas City! We are very proud of the service levels provided by our associates, and we're glad you've always felt their desire to go above and beyond to serve you. Kent plays a very important role in delivering... More

Kansas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in hotels all over the world, and there is not a more friendly group of competant, classy, efficient employees the world over nor a more beautiful setting than the Intercontinental on the Country Club Plaza. The hotel is a beautiful, older, classic type hotel and the pool area is the best in Kansas City, with live band... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you so much for your thoughtful remarks regarding your many stays at the InterContinental Kansas City! It is very kind of you to mention by name the members of our team who have positively impacted your experiences. We all love having you here and consider you part of the InterContinental family! It is always a pleasure to... More

Leawood, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

This is the 3rd time I have stayed at this hotel this time of year for an annual conference. Each time, Kent in the Concierge Suite has been very accommodating and helpful and provides excellent service. He makes sure your coffee is warm and full and you have everything you need to make your time in the suite enjoyable and... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you so much for staying with us for the 3rd time and for sharing your feedback on Trip Advisor! Kent does do an amazing job, and we're very happy you were able to see firsthand how accommodating and helpful he his. We'll be sure to share your comments with him. We all look forward your 4th stay!... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The service at this hotel is AMAZING. Special shout out to Ben P the bartender. Thank you for going above and beyond to make otherwise bland work travel really fun! Everyone I came across was genuinely kind. Such a nice visit and the balcony rooms are superb.

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, We're glad you found our staff to be genuinely kind and their service amazing! We'll be sure to share your comments with Ben and extend our thanks to him for going above and beyond the call of duty to serve you. We're also happy you enjoyed your private balcony. So you know, about 95% of our guestrooms have... More

Overland Park, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

Great service, very helpful staff, friendly people. The view of the Plaza was ideal, every room has a great view, regardless of location. The manager of the hotel was so helpful, kind, and accommodating. Nice to have a place with such great hospitality and prime location next to lots of restaurants and shopping. It was my first ever visit and... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, We're so happy to learn your expectations were exceeded during your first stay at the InterContinental Kansas City, and we're equally as happy to learn you plan on returning. It will be our pleasure to serve you again at the time! Thank you for sharing your feedback on Trip Advisor! Sincerely, Don Breckenridge General Manager More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

While on a business trip to Kansas City I had the pleasure of staying at this fine hotel, the house keeping crew did a great job, and unlike most hotels they greet you with a hello and a smile. One of the staff members was extremely nice and helpful during my visit ( Gurdalupe Munoz ) is a delightful person... More

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your 5-star experience on Trip Advisor! It's wonderful to learn you found our staff to be so friendly and warm. When it comes to hospitality, nothing defines it better than a genuine smile and a sincere hello. Please know we will share your comments with Guadalupe. It will make her day! We know you... More

London
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Huge bedrooms, friendly front desk and restaurant service, good toiletries, and smart common parts. But bath tub small and why do you have to pay for wifi at such an expensive hotel. Perfectly good place though scarcely special in any regard.

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your thoughts with other travelers on Trip Advisor. We are happy to learn you enjoyed your huge guestroom and the service provided by our associates at the front desk and in the restaurant. The hotel does indeed charge for internet access, as do most all of the hotels in this market. However, unlike many... More

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Additional Information about InterContinental Kansas City at the Plaza

Also Known As:
Intercontinental Kansas City At The Plaza Hotel Kansas City
Intercontinental Kansas City At The Plaza Hotel
Intercontinental Kansas City
Kansas City Intercontinental
Fairmont Hotel Kansas City
Address: 401 Ward Parkway, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Kansas City
#20 Romantic Hotel in Kansas City
#33 Business Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Kansas City at the Plaza 4*
Official Description (provided by the hotel):
Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more   less 
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