Wonderful hotel with luxurious, spacious rooms and the most comfortable beds! Great floor to ceiling windows with sliding doors and small balcony. Bathroom too small, however. The ONLY complaint! Received free upgrade for Plaza and pool view. Pool and sundeck area were awesome and what better place to stay within the beautiful Country Club Plaza area where you can walk... more

We stayed overnight after a business dinner in KC and were able to get a room with a king-sized bed. We had a wonderful view over the plaza and the swimming pool. The bed was very comfortable and the pillows just the way I like them. I woke up refreshed rather than spending a night tossing and turning. The bathroom,... more

I was the mother of the groom of the most beautiful wedding reception EVER at this hotel. The staff was more than accomodating when we unfortunately had a pipe burst at our house in the KC area and gave us the "wedding room rate" for an extra night to get our house dry. The hotel staff was extremely courteous, helpful... more

This is a older hotel; but it is very well maintained and overall is very nice. Very large rooms with LCD TV, balcony overlooking the plaza, parking garage, large bathroom, and walking distance to all the shops and restaurants in the Plaza. I wouldn't spend the extra money for the concierge level/lounge though. This is the hotel I will stay... more

We only had the privlege of staying at the InterContinenal for 3 days, but plan on visiting for a longer time this summer. The location can't be beat and the entire staff made our stay welcoming and enjoyable. We have been lucky enough to frequent 5 Star hotels throughout the world and the InterContinental Kansas City at the Plaza ranks... more

My cousin and I stayed at the hotel for two nights, April 26th and 27th. Check in was quick and easy. Then, we had a traditional tea in the Oak Room. It was a delightful experience with great service and delicious food. Our room had two comfortable beds and a beautiful view of the Country Club Plaza. We were on... more

Interconti is my hotel chain of choice (stayed in more than 30 of them) so quite naturally I booked there when I was invited to give a conference in Kansas City. Welcome was average, especially considering I have that card that is supposed to give its holder a perfect welcome! Upgrade was first refused (while they have normally to do... more

The hotel has improved immensely ever since InterContinental took over from The Fairmont. The renovation of the entire hotel is fabulous!!! Everything looks beautiful. The price is right and the location can't be beat. Most importantly though, the staff is wonderfull all around. Big kudos to the following: AM Valet: Dave Pierce, David Mullet and Michael Moran PM Valet: Ed... more

It's taken me three months to get over my anger at their incompetence. We'll start with the good parts. A nice hotel (formerly the Fairmont, and before that ...) very handy to Country Club Plaza shopping and dining, easy to get reach. Nice, large rooms, well appointed and well cared for. Now the not so good. We were there for... more