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All 110 Kansas City hotels

InterContinental Kansas City at the Plaza

4.0 of 5 Hotel   |   401 Ward Parkway, Kansas City, MO 64112
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71%
Ranked #19 of 110 hotels in Kansas City
A recent review
5 of 5 stars reviewed yesterday
Linda G Kansas City, Kansas
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573 people have reviewed this hotel

Traveler rating
    220
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    81
    51
    39
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86
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
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English first
Kansas City, Kansas
1 review
5 of 5 stars Reviewed yesterday NEW

For starters the hotel check was great the ladies shared informatio of what they had and explain what would best fit my choice for may stay . Awesome.step two the concierge this was just Marlous.great walkig distance to everything. Next girl night out will always be @ InterContinental it's clean and great accomdation.Great look over the plaza and nice view... More

Was this review helpful? Yes
San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for business/pleasure over the weekend of August 7-11. The place was slightly turnt because I came on the wing with the organization I work for, yet there was plenty of staff and I don't think I waited for more than a beat for anything. To wit: Valet is reasonable and communicative. Wifi is proportionally pricy and the signal... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Walking distance to the Plaza. Room furnishings are not bad but not terribly modern and bed is a touch hard. Nice pool and awesome breakfast. Hannah in the Oak Room is a great server and Salvador is an exquisite cook. Try the banana French toast or SoCal breakfast with chorizo hash.

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Rockaway Park
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband had a business trip for which i tagged along. The Intercontinental Hotel is a beautiful, upscale,clean, friendly place located in the quaint, lovely Plaza. Upon check in we were welcomed by Josh Schroeder, he could not have been more professional, cordial and accomodating!What a great representative for the hotel! Craid Walters on the concierge level was so proessional,... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. How nice that you were able to join your husband on his business trip! Josh and Craig are very dedicated hospitality professionals and we will be sure to share your comments with them. We hope to have the opportunity to serve you again in the near future! Sincerely, Don... More

Overland Park, Kansas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My family and I were looking to stay at the Country Club Plaza and booked two rooms on Priceline. One group stayed at the Intercontinental and the other at the Raphael directly across the street. The Raphael far surpassed the Intercontinental in accommodations and friendliness of staff and the Raphael had free valet parking. Also,at theIntercontinential it was clear from... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Please accept my apologies for your unpleasant stay. I regret that we made you feel service levels extended to you were going to be reduced because you made your reservation through Priceline. Please be assured this is not the case. Very few members of our staff are aware of the channel used by a guest to make their... More

Orange County, California
Top Contributor
86 reviews 86 reviews
18 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the night of our first holy union here in the early fall of 2009. We did indeed request a riverfront facing room, and were guaranteed that upon reserving. They even allowed flower petals to be strewn from the elevator to our room, and inside leading to the bed, of which I was totally surprised about! It was already... More

Was this review helpful? Yes 3
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank you so much for letting us know how much you enjoyed your return to the area where your union started! It's always nice to re-kindle those memories! I'm glad our staff assisted you with making some of the special arrangements. We'll look forward to serving you both again the next time you are in the area! Sincerely,... More

Scotland
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first visit to Kansas City, specifically to visit the Nelson Atkins Museum, so we chose the hotel as it was nearby. What a lucky choice. Not only did it meet our requirement but we found ourselves in the right part of town for lots of interesting restaurants and shops. We received a warm welcome from Nevada on reception and... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thank your staying with us and for posting your comments on Trip Advisor! The Nelson Atkins museum is truly a world class facility. We're glad you were able to see some of their collections. Thanks for also letting us know how much you enjoyed Nevada's warm welcome. We'll be sure to share your feedback with her. Please stay... More

Minneapolis, Minnesota
Top Contributor
121 reviews 121 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights at the KC Intercontinental last weekend, and have no complaints. The staff was very accommodating - we were able to check in a few hours earlier than the normal check in time, and they were always friendly and helpful. The location is great: walk to shopping and restaurants in the Plaza, and a nice park is... More

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thanks for sharing your 5-star experience on Trip Advisor. We are very glad to learn we are now your hotel of choice in Kansas City! Our staff really is very accommodating, always striving to provide an experience which exceeds the guest's expectation. We're also glad you discovered Loose Park. It's a great place to exercise or enjoy a... More

Jacksonville, Florida
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

this is a nice hotel with a nice everything. the rooms in the tower is where you want to stay. get one on the plaza side overlooking the Plaza. Fountains, river walk, and nice shops and resturants are all within walking distance.

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, Thanks for staying with us and thank you for sharing your positive experience on Trip Advisor! Regarding your "tip" to others about staying in a Tower room with a Plaza view. These rooms are very nice and the view really is special. The hotel also has a Wing section with "deluxe" rooms. All of these rooms also have... More

seattle
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel and were pleasantly surprised by the front desk clerk (Nevada). She was professional and made our check in process seamless. What a great person to be greeting your customers. Perfect.

Was this review helpful? Yes 2
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Guest, I just shared your comments with Nevada and they brought a big smile to her face. Thank you for letting us know how much you enjoyed her service! We'll look forward to serving you again during your next stay! Sincerely, Don Breckenridge General Manager More

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Additional Information about InterContinental Kansas City at the Plaza

Address: 401 Ward Parkway, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Kansas City at the Plaza 4*
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Also Known As:
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental
Fairmont Hotel Kansas City

128 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Kansas City #9 Romantic Hotel in Kansas City #19 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more   less 
Number of rooms
346

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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