InterContinental Kansas City at the Plaza (MO) - Hotel Reviews

Address: 401 Ward Pkwy, Kansas City, MO 64112

Phone Number:

Region: United States > Missouri > Kansas City

Amenities:

Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

#3 Romantic Hotels in Kansas City

#8 Luxury Hotels in Kansas City

#30 Family Hotels in Kansas City

#31 Business Hotels in Kansas City

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more less

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Also Known As:: Intercontinental Kansas City At The Plaza Hotel; Intercontinental Kansas City At The Plaza Hotel Kansas City; Intercontinental Kansas City; Kansas City Intercontinental; Fairmont Hotel Kansas City

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355 reviews from our community

See which rooms travelers prefer - 88 traveler tips

nyja44

Contributor

16 reviews

16 hotel reviews

Reviews in 15 cities

7 helpful votes

“Ok stay but room for improvement”

Reviewed May 20, 2013 NEW via mobile

Stayed here for 2 nights for a conference. Pros: nice toiletries Great location Large room Large balcony Plenty of seating Lots of closer space Great water pressure in the shower Cons: Too much road noise No menu for room service in the room Small bathroom Room was not ready on time- had to wait several hours Mini bar was locked-... More

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Dear Guest, Thank you for your feedback. We appreciate your list of the "pros". Please accept my apologies for the issues you experienced. Our in-room dining menus are prominently displayed on each desk and I regret we didn't place one in your room. Our honor bars do have a plastic lock on them. The purpose of this is to let... More

Doug W

Top Contributor

55 reviews

8 hotel reviews

Reviews in 19 cities

9 helpful votes

“Kansas City Amazing”

What a welcome to Kansas City! Dennis, Katrina And Ben have made me feel mid western welcome. 5 star facility with 5 star staff I think the Intercontinental is the absolute Best'!!!! I have travelled to many wonderful hotels this is definitely in top ten!

Dear Guest, Thanks for posting your 5-star experience on Trip Advisor. We'll be sure to share your review with Dennis, Ben and Katrina, along with our thank for providing you with a level of service that made you feel special! Please stay with us again the next time you are in town! Sincerely, Don Breckenridge General Manager More

Bernie21NYC

NYC

14 reviews

12 hotel reviews

Reviews in 14 cities

6 helpful votes

“Great place to celebrate a wedding - with excellent views”

Reviewed May 17, 2013 NEW

We attended a friend's wedding here and also stayed in the hotel. The room was comfortable and well-maintained. The wedding in the penthouse was beautiful with amazing views looking out over the entire city. The hotel is also well-situated right at the Plaza, and provided a good jumping off point to explore the downtown area. Staff was well-informed and kind,... More

Dear Guest, Thank you for posting your experience on Trip Advisor. We're very glad you enjoyed all aspects of your stay! We would appreciate the opportunity to serve you again the next time you are in Kansas City. Sincerely, Don Breckenridge General Manager More

HolleyMartins

Saint Louis, Missouri

12 reviews

5 hotel reviews

Reviews in 7 cities

1 helpful vote

“Opulence is Nice When It's Tax-Deductible”

Reviewed May 10, 2013

We spent a night here because my wife had a professional meeting in the hotel the next day. I always like this place--large, clean rooms, ubiquitous service, comfortable beds, very quiet. Located right across the street from Country Club Plaza, a bonus. Free parking now, too, which is helpful. Breakfast buffet a bit pricey, but it does have smoked salmon,... More

Dear Guest, Thanks for the 5-star review! We're very happy to learn you enjoyed your latest stay with us. We're also pleased to learn you feel the InterContinental offers more value than some of the other nearby hotels. Considering the price points and the fact that the InterContinental has a beautiful outdoor pool and offers food and beverage services with... More

Bruce B

Macedon, New York

58 reviews

6 hotel reviews

12 helpful votes

“Awesome experience”

Reviewed April 30, 2013

My wife and I traveled to Kanas city for a wedding. We arrive on Thursday 4/25/13 and stayed until Sunday 4/28/13. When we arrived we were greeted by Ed at the valet/entrance to the hotel. He was over the top friendly. During our stay I spoke with Ed a number of times as I am one of those smoking heathens... More

See 2 more reviews by Bruce B for Kansas City

Dear Guest, Thanks for sharing your experience on Trip Advisor. We're happy your stay with us was awesome, and we hope to have the opportunity to serve you again in the near future! Sincerely, Don Breckenridge General Manager More

Kitty-2004

Des Moines, Iowa

38 hotel reviews

Reviews in 40 cities

108 helpful votes

“It's like coming home”

Reviewed April 29, 2013

We spent the weekend in Kansas City and stayed at one of our favorite hotels. The staff is the best so willing to please. Checking was smooth. Even with us arriving early were able to let us in a room to change clothes so we could make our function on time. We like to stay with the view and the... More

Dear Guest, Our goal everyday is to make our guests feel as though they are "home". We are very happy you felt that way during your most recent stay with us! Please know your comments will be shared with our entire team. We will all look forward to welcoming you home the next time you are in town! Sincerely, Don... More

Beamblackman

Omaha Nebraska

Senior Contributor

25 reviews

Reviews in 16 cities

15 helpful votes

“Nice place for a weekend”

Reviewed April 23, 2013

The staff are very friendly and the hotel is very nice. I was on the third floor and have no complaints about the room or service. Nice patio looking over the Plaza and the room was very quiet. A bit expensive but nice for a special occasion. One night, dinner, drinks and breakfast the next day will cost you around... More

See 2 more reviews by Beamblackman for Kansas City

Dear Guest, Thanks for your comments about our friendly staff! We're pleased to learn you enjoyed your room, the balcony and the view of the Country Club Plaza. Please know we appreciate you spending your special occasion weekend with us and we hope to have the opportunity to serve you again in the near future! Sincerely, Don Breckenridge General Manager More

AMF2012

18 reviews

3 hotel reviews

Reviews in 9 cities

5 helpful votes

“Great Location off the Plaza”

Reviewed April 22, 2013

We stayed at the InterContinental for our anniversary and had a lovely time. We didn't want to worry about driving after getting dinner and the hotel is close enough to walk from the Plaza. Breakfast on Sunday morning was great. No complaints whatsoever.

Dear Guest, Thank you for sharing your 5-star experience on Trip Advisor! We hope to have the opportunity to serve you again in the near future. Sincerely, Don Breckenridge General Manager More

Gina D

New

1 review

4 helpful votes

“It's not worth the money”

Upgraded to a room with a view- worst money I have ever spent!!! Room was very tiny, the "deluxe view" was a joke, no mini bar as promised in the description, no hot water even!!! After the stay, they asked me to write a review for their website, which I did, and then they emailed saying that "it did not... More

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Dear Reviewer, Please know that IHG does not screen reviews for anything other than profanity and the use of any employees first and last name. The only qualification IHG has in posting a review, good or bad, is that the reviewer must be able to demonstrate that they actually stayed at the hotel. If you would like to discuss your... More

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Judie51560

Oklahoma City, Oklahoma

2 reviews

Reviews in 2 cities

“Outstanding Hotel and Service”

Reviewed April 8, 2013

The InterContinentala at Kansas City is a delight. It's just walking distance from the Plaza. The Plaza shopping area could take several days to really appreciate. There is an Italian restraurant we love. I would recommend a room at least on the 4th-6th floor. In the evening it;'s fun just to watch the people and traffic. The hotel offers a... More

Dear Guest, Thanks for sharing your 5-star experience on Trip Advisor! We're obviously very pleased you liked your stay with us and were able to enjoy the many offerings of the Country Club Plaza. It really is Kansas City's crown jewel. Thank you also for your comment about the hotel's Sunday Brunch. Enjoy your Spring! Sincerely, Don Breckenridge General Manager More

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InterContinental Kansas City at the Plaza Hotel

InterContinental Kansas City at the Plaza

355 reviews from our community

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