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All 110 Kansas City hotels

Kansas City Marriott Downtown

3.5 of 5 Hotel   |   200 West 12th Street, Kansas City, MO 64105
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Ranked #40 of 110 hotels in Kansas City
A recent review
5 of 5 stars Reviewed February 16, 2013
schobeydoo5402 jefferson city, mo
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497 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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There are newer reviews for Kansas City Marriott Downtown
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jefferson city, mo
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2013

I have stayed at this hotel three times for work related events. The first time was about 5 years ago and twice this year so far. The first time I stayed there was a lot of construction going on in the Muehlebach Tower. My trips this year (2013), one in January and one in February, both for conferences. In January... More

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hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review

Dear Schobeydoo5402: Thank you for taking the time to share your recent experiences while a guest at the Kansas City Marriott Downtown. We appreciate your kind remarks about the staff and services of the hotel. And, thank you for recognizing the historic Muehlebach Lobby. Alot of famous people have spent time in the lobby of the Historic Muehlebach. I also... More

Toronto, Ontario, Canada
Top Contributor
105 reviews 105 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 10, 2013

From the moment we walked through the door, we were made to feel welcome. The accommodations we comfortable and the staff were very helpful at every turn. Food quality was high and the beds were high quality and the rooms comfortably appointed. Close to all business outings and easy access to the power and lit district for entertainment and dining.

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hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review

Dear KarenFredBen: Thank you for letting us know how much you enjoyed your stay at the Kansas City Marriott Downtown. We feel we are definintely in the center of it all - Power & Light District, Performing Arts and adjacent to the Convention Center. I will pass your kind remarks on to our staff so they know their efforts have... More

kansas city
Contributor
16 reviews 16 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 10, 2013

Attended a charity event at the Muelbach ballroom this evening. While running to the hotel i had a shoe malfunction which resulted in the loss of the heal of my tux shoes. One of the hotel employees assigned to the event promptly summoned engineering personnel who quickly repaired the heal (and refused a tip). I've attended several fundraisers at the... More

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hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review

Dear father3KansasCity: Thank you for letting us know about your recent experience at the Kansas City Marriott Downtown and how our staff member was able to assist you with a last minute need. We appreciate your very kind remarks about the staff and services of the hotel. We look forward to seeing you again soon! More

Burlington, Vermont
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 10, 2013

Stayed here as part of large conference group, so proximity to KC Convention Center was nice. Check-in staff was very courteous and quick, though the front desk appeared a bit understaffed for the large numbers of people checking in. Room was comfortable and quiet, though furnishings and decor were pretty standard and unexciting. WiFi was inoperative for first night. Elevators... More

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hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review

Dear oldgreywolfVT: Thank you for taking the time to let us know about your experience at the Kansas City Marriott Downtown. We appreciate your feedback regarding the staffing levels at the front desk. We strive to meet all our guests expectations and I apologize that your checkin was at all delayed. I will also let our Chef know you enjoyed... More

Wichita
2 reviews
5 of 5 stars Reviewed February 5, 2013

New years eve we decided to go to the Power and Light District to ring in the new year. Later, around 1:00 am, me, my wife, my cousin and her husband made our way back to the hotel. The ladies were feeling hungry and they spotted a pizza hut deliveryman in the lobby. After an entire evening of taking advantage... More

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hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review

Dear Dara S: What a great story to share! Thank you so much for letting us know how we were able to be there for you. I will definitely pass your experience on to our staff and will be sure that our security team knows how helpful they were. We thank you for your business and hope to see you... More

Rochester, NY
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 5, 2013 via mobile

Glitch at check in but fixed. Confirmed Reservation for the hotel was for a king room but ended up with two double beds. Since check in was such a headache I didn't bother to complain. Had been flying all day and was just happy to be settled. Concierge was helpful with a place for dinner...great suggestion! Came back to the... More

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hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review

Dear Kimmie0626: Thank you for letting us know about your recent stay with us at the Kansas City Marriott Downtown. I am glad to hear you enjoyed the room - we do receive many compliments about our bedding! I apologize you did not receive your preferred bed type. We will definitely follow up on the issues you experienced so that... More

St. Joseph
Reviewer
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 5, 2013

Noisy doesn't begin to describe the rooms. Every time we stay here we can hear people walking down the hall speaking at normal volumes. My wife found blood on a bath towel she was about to use. Disgusting. Dangerous? We called security around 2:00 AM to report the noise coming from a nearby room. When security arrived, her radio loudly... More

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hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review

Dear quincy_moose: Thank you for letting us know about your recent stay at the Kansas City Marriott Downtown. I am very sorry that you were disappointed in your stay with us. We strive to give every guest excellent guest service and accommodations and I apologize that we did not provide you with that experience. Your comments, however, are valuable to... More

Omaha, Nebraska
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 4, 2013

This is a very nice hotel. It's interestingly decorated and looks fresh and new. The room was adequate and comfortable. The employees were beyond a doubt, some of the most friendly and helpful I have ever encountered. We were staying in town for a concert and decided to order the breakfast in bed for the next morning. We got the... More

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hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review

Dear TakeMeToCabo: Thank you for taking the time to share your recent experience at the Kansas City Marriott Downtown. We enjoyed having you with us and we are glad you enjoyed the hotel and all that there is to do in our downtown area! I do apologize for the room service breakfast you received. I will follow up with the... More

Rice Lake, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 27, 2013

When the desk clerk told me that he needed a little more time to get me a room that "wasn't near the elevator" I thought he was showing excellent customer service. I didn't pickup that this was the hint for a $10-$20 tip, just as described in a recent tell-all book by a hotel insider. My room was located directly... More

Was this review helpful? Yes 1
hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review

Dear gdli: Thank you for taking the time to share your recent experience at the Kansas City Marriott Downtown. I apologize that our desk clerk did not understand your very clear request of not being near the elevator. We will take this opportunity to retrain our staff so we can improve our level of service. Please contact me at 816/421-6800... More

Pelham, Alabama
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2013

This was my first visit to KCK. It's the holiday season and KCK is in full display. The hotel room was great. I had an awesome view of the town. The honors lounge had professional people working and were very helpful. The front desk crew was helpful as was the parking guys. Although I didn't get to enjoy the lobby... More

Was this review helpful? Yes 1
hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review

Dear Allison B: Thank you for letting us know how much you enjoyed your stay with us. Our hotel does indeed have great views from either side. We hope you do return and enjoy all of the sites of our city! Thank you for your business. More

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Additional Information about Kansas City Marriott Downtown

Address: 200 West 12th Street, Kansas City, MO 64105
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#27 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 
Number of rooms
983

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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