We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kansas City Marriott Downtown

Hotel website
Hotel deals
Hotel packages
200 West 12th Street, Kansas City, MO 64105
Special Offer
Book Early and Save
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Kansas City Marriott Downtown
Professional photos View all
Browse nearby
Kansas City Marriott Downtown
Kansas City Marriott Downtown
Kansas City Marriott Downtown
Write a Review

632 reviews from our community

Traveler rating
    174
    223
    133
    65
    37
See reviews for
62
93
30
350
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (632)
  • Mar-May only
    (162)
  • Jun-Aug only
    (158)
  • Sep-Nov only
    (178)
  • Dec-Feb only
    (134)
All months
There are newer reviews for Kansas City Marriott Downtown
See the most recent reviews
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2014 via mobile

We came here to celebrate a birthday and was very pleased with the hotel overall. The staff was very friendly and the rooms very clean with comfy beds. My only complaint is the loud group of people above us that security had to visit twice before they quieted down after midnite. I would stay here again.

Was this review helpful? Yes
Rusty M, General Manager at Kansas City Marriott Downtown, responded to this review

Thank you for staying with us at the Kansas City Marriott Downtown! We are happy to hear that you enjoyed our Midwest hospitality and your birthday celebration! We apologize that you were disturbed by the noise outside of your guest room. We try hard to make every attempt to minimize the disturbances to our guests. We hope to have the... More 

Lake Saint Louis, Missouri
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2014

I booked a room at the Marriott Downtown KC after reading reviews on tripadvisor. A few days later I connected with Pamela H., Concierge. Wow! Pamela corresponded promptly and offered many great suggestions. Upon arrival, we were greeted by the friendly and helpful staff. Our room was everything I requested and more. Pamela made a personal visit to our room... More 

Was this review helpful? Yes
Valerie M, Director of Room Operations at Kansas City Marriott Downtown, responded to this review

Thank you very much for taking the time to comment on our hotel and a member of our staff. We appreciate your business and hope to see you again soon. Sincerely, Valerie Minner, Director of Rooms Operations, Kansas City Marriott Downtown More 

Springfield, Missouri
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 23, 2014 via mobile

While the location of this Marriott, being in the power and light district, is super convenient for concerts and nightlife, you have to weigh the downside as well. The downside being that this hotel, while being large, cannot accommodate mass groups. If there are conventions and concerts all going on at the same time be prepared to play the WAITing... More 

Was this review helpful? Yes 1
Valerie M, Director of Room Operations at Kansas City Marriott Downtown, responded to this review

Thank you very much for taking the time to comment on our hotel. I am sorry for the issues that you experienced while our guest, and I would like to invite you to contact me directly at 816-421-6800 if you would like to discuss it directly. Sincerely, Valerie Minner, Director of Rooms Operations, Kansas City Marriott Downtown More 

Millington, Tennessee
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 20, 2014

Stayed here as part of conference. The rooms were well maintained and the staff was friendly. The conference included all meals, and we were never disappointed at the quality and taste of the selections. The hotel is close to a few attractions; however, I did not personally venture out to take advantage.

Was this review helpful? Yes
Rusty M, General Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your kind words. We appreciate the opportunity to welcome your group and appreciate your business. Thanks for choosing the Kansas City Marriott Downtown! More 

SLC
Top Contributor
106 reviews 106 reviews
33 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed January 12, 2014

I wanted to like this hotel, I really did. Sadly it just didn't quite make it. Upon checking in, The desk staff seemed inconvenienced that I had arrived and broken up their down time. I had to pull each Marriott Reward benefit from the staff -none were initially offered, I had to ask for it all. The room was not... More 

Was this review helpful? Yes
Rusty M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to let us know about your recent stay. I am so sorry that you did not have a good experience with us. We strive for 100% guest satisfaction. I will address your concerns with my team and use your feedback to make improvements in those areas. If you would like to discuss this matter... More 

arkansastraveler74
Top Contributor
125 reviews 125 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 5, 2014

This is a great place to stay in Kansas City. The lobby and bar have recently been remodeled. The bar has really cool little private area with couches and private TV's that you and your group can enjoy. The TV's are REALLY small, but it is a great space anyway. The rooms are your typically Marriott room. They are nice... More 

Was this review helpful? Yes
Rusty M, General Manager at Kansas City Marriott Downtown, responded to this review

We are very pleased you enjoyed our Midwest hospitality during your stay at the Kansas City Marriott Downtown! We value your business and look forward to welcoming you back to our hotel on your next visit to Kansas City! More 

Leawood, Kansas
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 5, 2014

I was a bit disappointed with the room at the Downtown KC Marriott. The bed was not very comfortable and the sheer drapes did not keep out the morning sun (after a late night New Year's Eve, it would have been nice to sleep in). I was also disappointed that there was no mini frig in the room. However, the... More 

Was this review helpful? Yes
Rusty M, General Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We apologize for the inconveniences you mentioned. I will address your concerns with my team and use your feedback to improve to our guest rooms. More 

Lincoln, Nebraska
Contributor
20 reviews 20 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 26, 2013

The location is great. It's a short walk to P&L District and many other restaurants. The don't have free breakfast, which at this price level, they should. They do have a restaurant in which you can get breakfast though. On a gameday Sunday, the lobby is filled with fun, out-of-town football fans.

Was this review helpful? Yes
Rusty M, General Manager at Kansas City Marriott Downtown, responded to this review

Just wanted to thank you for your recent stay here at the Kansas City Marriott Downtown! I am happy to hear you found our great location and restaurant to your liking! We look forward to serving your travel needs again should you return to the Kansas City area! More 

1 review
5 of 5 stars Reviewed December 19, 2013 via mobile

I have stayed here twice for the Chiefs Game, it's walking distance to Power & Light, Cab fare to Arrowhead is fair. Hotel is clean, staff is friendly, views are excellent..I would recommend this hotel to anyone who wants the Downtown KC experience

Was this review helpful? Yes
Rusty M, General Manager at Kansas City Marriott Downtown, responded to this review

Thanks for your kind comments about your recent stay with us while attending the Kansas City Chiefs game! Hope to see you return again soon! Safe Travels! More 

New York City, New York
Top Contributor
626 reviews 626 reviews
90 hotel reviews
302 helpful votes 302 helpful votes
3 of 5 stars Reviewed December 13, 2013

My title makes it sound like a bad hotel. Its not...it was clean, quiet, staff were nice. But the coffee was just awful. The first day I was handed a cup and the oil slick on top just turned my stomach. It was slightly better in the kiosk than the restaurant but if you are looking for a reason to... More 

Was this review helpful? Yes
Rusty M, General Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback. Your satisfaction is very important to us and we try hard to make sure that all of our guests have a rewarding experience at our hotel. Your review will help us make the necessary improvements to our front desk experience and also in our coffee outlet. I hope that should you visit Kansas City again,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (74)
Viewed
Family/play areas (1)
Viewed
Bathroom (4)
Viewed
Room/suite (26)
Viewed
View from room (13)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Business center/function rooms (3)
Viewed
Dining (6)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question