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All 110 Kansas City hotels

Kansas City Marriott Downtown

3.5 of 5 Hotel   |   200 West 12th Street, Kansas City, MO 64105
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Ranked #37 of 110 Hotels in Kansas City
A recent review
4 of 5 stars reviewed 2 weeks ago
MoHog Joplin, MO
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525 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Kansas City Marriott Downtown
See the most recent reviews
Joplin, MO
Top Contributor
174 reviews 174 reviews
20 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The "new" tower has a great lobby area and coffee bar, while the "old" tower has a little for old fashioned vibe, but, I did get to hear another guest play some jazz piano in the old lobby one morning after my sunrise run around downtown. Friendly staff, comfy beds, hot shower. Would be a great spot to stay if... More

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

I am happy to hear that you had an enjoyable stay. You are correct that the Hotel is in a great location to attend events at the Power and Light District. We are also very close to the Sprint Center and numerous other attractions. I am glad you enjoyed our newly renovated lobby and bar area and wanted to let... More

Palo Alto, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for a weekend for a wedding. The service was remarkable - very friendly people, willing to help, always with good ideas and lots of help. The room was lovely - big, comfortable and clean, with a terrific view of the huge convention center across the street. However, the WiFi hotel internet service was absolutely terrible ... and... More

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for posting your review. I am glad that we were able to provide you outstanding service and that the majority of your stay was excellent. I do apologize for the issues with the internet. You will be happy to know that we are currently finishing up a complete replacement and upgrade to our internet service which will be... More

Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in Kansas City for business, and the Marriott was where I stayed. The room I stayed in was clean. I had a great view of the city. Shops and restaurants downtown were within walking distance. Overall, it was good. It wasn't a terrible stay. However, they had a power strip near the desk in the room, but it... More

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

I am glad to hear that you enjoyed the location of the Hotel, your room and the view. I apologize that there were some power issues in your room and will pass your comments on to the appropriate management. I also apologize for any miscommunication about our WiFi, we do offer free WiFi in our lobby areas and free basic... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Beautiful hotel. Great food. Front desk agent Jacqui needs Marriott customer service training. Service almost sent me to another hotel. Amazing others in the elevator were also complaining about the not typical Marriott front desk. Details: scrutinized Friends and Family authorization. My 3rd time using it here. No problems before. Sent to the Tower last room 1574. Did not even... More

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David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your review. I do apologize that your last stay was unsatisfactory. I have shared your comments with our Front Office Manager so that he can identify the Front Desk Associate that you dealt with and follow up with her accordingly. We do attempt to honor our guests' requests as far as room... More

Omaha, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent the weekend in KC with our four adult children. The Marriott was wonderful. We were met at the entrance by a gentleman who was so helpful. The accomodations were excellent, everything very clean. There was quite a long distance to the front desk from our room, but even that was made ok by the fun walk on the... More

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to send your comments regarding your recent visit to our property. We thank you for bringing your family and spending the weekend with us. I am delighted that you found your room accommodations excellent along with receiving wonderful service. I would like to apologize for the inconvenience you experienced with the noise from the... More

Lafayette, Louisiana
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

OK, I just checked into my room here and upon checking in ordering breakfast from the restaurant and told the staff I was going to put bags in my room and be right back. Upon returning I was directed to a table and promptly greeted by the gentleman that took my order that they felt my food had gotten cold.... More

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post such a glowing review and for the nice comments about our staff. I will be sure to pass them along. I hope that if your travels bring you back to Kansas City you will choose to stay with us again. . More

Farmington
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You can take in the city by going on a walk to the Power and Light area, where you eat, shop, dance or just relax. Plus you have the best views at night when all the lights are on throughout the city. You can go a short drive and have even more shops and eating places to enjoy with family... More

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

I am glad that you had an enjoyable stay. Thank you for posting the nice review. As you said our location is one of our best assets and I'm happy that you had a chance to enjoy some of the many attractions in the area. More

Nashville, Tennessee
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel location is just off the interstate but still very quiet. It has a beautiful bar and lounge area in the lobby. The rooms are comfortable and decorated in standard Marriott style. My only disappointment was the quality of the TV service. There is a nice variety of TV channels but NOT ONE digital channel --- all of them... More

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for posting your review. I am glad to hear that you had an enjoyable stay and took advantage of our newly renovated lobby and bar area. I apologize for the issues with the television channels, but we will be updating or television service in the near future to provide better quality to our guests. I hope you will... More

New York
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall very good hotel. Great staff, location and rooms. Exactly what you expect from a chain hotel. Rooms could use a slight upgrade, but nothing major. Very pretty lobby. Nice view of the city. Centrally located near Power & Light district.

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for the nice post, I'm glad to hear your stay was enjoyable. As you pointed out our lobby has recently been renovated and is a big hit with our guests.. We will also be renovating our guest rooms in the future. I hope you will come back and stay with us again. More

Omaha, Nebraska
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a prime location to the Gas Light District and other downtown attractions, but far enough away to be naturally quiet. The staff was outstanding and the bar area is very inviting. Easy access to I-35 and only 15 minutes away from the Plaza.

Was this review helpful? Yes
Valerie855, Manager at Kansas City Marriott Downtown, responded to this review

Thank you very much for your compliments! We hope to see you again soon. Valerie A. Minner, CHA Director of Room Operations More

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Additional Information about Kansas City Marriott Downtown

Address: 200 West 12th Street, Kansas City, MO 64105
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City

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