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All 110 Kansas City hotels

Kansas City Marriott Downtown

3.5 of 5 Hotel   |   200 West 12th Street, Kansas City, MO 64105
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61%
Ranked #46 of 110 hotels in Kansas City
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412 people have reviewed this hotel

Traveler rating
    104
    142
    91
    46
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed 5 days ago NEW

I would like to start out by mentioning that I travel for a living and stay in hotels 3-5 nights a week. I almost always stay at a Holiday Inn or Embassy Suites. And after trying Marriot for the first time, I will NEVER be staying at another Marriot. Upon booking a Suite at the Marriot downtown Kansas City, I... More

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. I am sorry to hear that you did not have a good experience at our property. We strive for 100% guest satisfaction and I apologize that this led to a disappointing experience for you and your friends. I will share your comments with the appropriate management. Thank you again for your feedback. More

Midwest
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed one night as a trip with my fiancee. This hotel took GREAT care of us even though we were there for one night. Breakfast buffet in the morning was excellent. The staff was all very friendly and helpful, even though they were REALLY busy.

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. I am so pleased that that our staff took GREAT care of you and your fiancée during your recent stay. I am glad you were able to dine in Metro KC for the breakfast buffet and found the food and service excellent. Thank you again for your very nice review. More

Dallas, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Mrs. Finka shows a real professional sprit and goes the extra mile. She is very pleasant and has made my stay very comfortable. She does her job extremely well and I highly recommend anyone coming to the Kansas City Marriott Downtown to ask to stay on the 5th floor because of the superb service Mrs. Finka provides. Thank you to... More

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your very nice comments regarding our Housekeeping staff. She does an outstanding job and we will share your comments with her. We have recognition programs in place for our associates and we will recognize her for being a Brilliant host to you while you were staying on the 5th floor. When your travels bring you back to... More

Kokomo, Indiana
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Downtown Marriott in Kansas City for a large meeting. The hotel has space for meeting and exhibitions. The Marriott employees were friendly and accommodating. The location is very good. Only a few blocks from Power and Light District. Ample things to do when not at meetings. There were ample food and entertainment in the area and cab... More

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking a moment to share your recent experience at the Kansas City Marriott Downtown. You were able to enjoy a lot of the amenities that the hotel offers as well as experience the great attractions that are near the hotel. Thank you again for the very nice comments and hope to see you again soon. More

Kansas City, Kansas
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I recently stayed at the Marriott while attending Planet Comicon at the Convention Center at Bartle Hall. At the same time, the Men's Big 12 NCAA tournament was taking place nearby, meaning that the whole place was at an epicenter of a jock-nerd convergence. Despite the lobby being incredibly packed upon our arrival, our check-in was completed... More

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to share your experience about our hotel during the Planet Comicon Convention. We were very busy that weekend and all of our staff enjoyed all of the groups that were staying with us. We look forward to your convention returning to Kansas City and exceeding your expectations again! More

Chicago, Illinois
1 review
1 of 5 stars Reviewed 1 week ago

I had a recent stay at the Marriot in Kansas City Downtown that left a bad taste in my mouth. After a seven hour drive I arrived around 8:00 p.m. Thursday night and had to wait over thirty minutes, and two trips to the check-in desk to get into my room that had been paid for. The quality of the... More

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David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your review of our hotel. Our goal is to always provide 100% guest satisfaction. I apologized that your stay was not satisfactory and for any inconvenience you suffered. I will pass on your comments to the appropriate members of management for review. Again thank you for your time. More

Rancho Cucamonga, California
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a week of Business in the Kansas City area and I must say it was a very enjoyable experience. The hotel staff were quick to provide me all the information I needed and my Marriott status and perks were honored to their fullest extent. The Concierge lounge is massive in comparison to others I've seen with... More

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Valerie M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for staying with us during your Business Trip. I am so pleased that you enjoyed our Hotel's Concierge Lounge and our Fitness Center. I am delighted that our staff was quick to assist you in the information you needed and were Brilliant Hosts to you. We look forward to being your host hotel again if your travels bring... More

Eastern Iowa
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

was here for a non-business conference. The rooms are a little larger than most city hotels and very clean. Liked that a room with 2 beds still had 2 chairs and a small table- along with a desk and chair. Not many open outlets though. If you are used to using hotel shampoo, lotion, etc. -smell before you use. We... More

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Valerie M, Manager at Kansas City Marriott Downtown, responded to this review

We are happy to hear that you enjoyed your room accommodations at the Kansas City Marriott Downtown. In our room renovation we are looking at adding more outlets in our guest rooms. I am thrilled that all of our staff exceeded your expectations and assisted you with making you have a great stay. We look forward to your next visit. More

Topeka, Kansas, United States
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The downtown KC Marriott is the best place to be for everything in downtown... which is the good news and the bad news. There were multiple things going on... Home Show, Lawn & Garden Show, Dance Competition, Concerts, Symphony, and Business Conventions. It can make the logistics of getting in and out daunting. In fact, when trying to meet people... More

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Valerie M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to review your stay with us. I truly apologize for the inconvenience you experienced with the heavy traffic on our Front Drive. The appropriate management has been working on plans to make our Front Drive more efficient when the downtown area is hosting many festivities. With these new procedures our Front Drive should run... More

Boston, Massachusetts
Top Contributor
141 reviews 141 reviews
64 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On a recent business trip to Kansas City, I booked this property for a colleague and I to stay at. So glad I made the choice to stay here! The hotel is located in the heart of Kansas City, and is walking distance to most downtown offerings: businesses, shopping, eating etc. The property is massive and offers much to the... More

Was this review helpful? Yes
Valerie M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your very kind words. We appreciate you choosing the Kansas City Marriott Downtown for your business trip. It put a smile on my face to read about your great experience. Thank you for putting our property at the top of your list when you return to Kansas City! More

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Additional Information about Kansas City Marriott Downtown

Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Kansas City Marriott Downtown Hotel
Marriott Kansas City
Kansas City Marriott
Address: 200 West 12th Street, Kansas City, MO 64105
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Business Hotel in Kansas City
#46 Romantic Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Official Description (provided by the hotel):
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 
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