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Kansas City Marriott Downtown

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200 West 12th Street, Kansas City, MO 64105
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1 room 1 guest
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Kansas City Marriott Downtown
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737 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

This property has been around for a while. It looks as though it was recently updated. The lobby looks rather modern and so is the remodeling of the rooms. This is a great hotel to go to the convention or to hang out in the downtown area. The room is pretty spacious and the space allocated for the bathroom is... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 days ago NEW

Immediately upon check-in, the miniscule desk clerk (Rose I think) told me my Associate Rate discount form (which I had since my father works for Marriott) was not valid for the 3 rooms I booked, which I know since I worked for Marriott myself for 8 years. When I explained a friend who was taking one of the rooms had... More 

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your feedback from your recent stay with us. I do apologize that your experience at check in was not up to the standards that you, and we, expect. While there are certain rules and procedures that we must follow when accepting discount rate forms, this should be done ii a friendly and... More 

Travelers are raving about these Kansas City hotels

Lexington, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Overall my stay at this Marriott was ok, but as you will find below, some simple luxuries, that as traveler I have been accustomed to, were not present or lacking. First, the pros, hotel was situated in a nice location, walking distance from the leisure district here in KC. Hotel had a full service bar and restaurant, that served above... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We are delighted that you liked the location of our hotel and our Lobby that has Bar Central in it. We get many compliments about our Lobby as it is a great place to relax and socialize among friends. I am glad you found our Fitness Center on the 22nd floor outstanding and enjoyed your... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Employees were friendly, room was clean, but there was a weird smell - not sure if smoke or just really stale smelling. Anyway, make sure you find out which tower you will be in - the Muelbach tower is kind of a pain to get to - have to take the main elevators up to the second floor, then walk... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent stay. We strive for 100% guest satisfaction and we failed you on that. I would like to apologize for the inconveniences you experienced during your recent visit. I have notified the appropriate hotel teams of your comments and they will make the necessary corrections moving forward. I am pleased that you found... More 

Cedar Rapids, Iowa
Level Contributor
136 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a wedding in downtown Kansas City last weekend. Check in was easy. Staff very kind. The room was very nice as well as clean. Breakfast is normally "just breakfast." But somehow the Marriott chef created a breakfast that outshines any I've had at a Marriott property. Congratulations to the kitchen team! The only glitch in our stayed... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments. We are delighted that you had a great stay with us at the Kansas City Marriott Downtown. I am happy to hear that our Culinary Team created a breakfast that you will remember. They will be excited when I share your comments with the team. I would like to apologize for the inconvenience you experienced... More 

Darien, Connecticut, USA
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel, the lobby is open and comfortable yet has a cozy feel to it. Check in was fast as I had used the Marriott App to "pre" check in. The room was spacious and comfortable however, the windows do not insulate sound well. I must have been near a bus depot because at 5 am the noise started... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent stay. We are happy to hear that you enjoyed Bar Central and found it to be comfortable and cozy. We get many compliments on this area as it has a very unique setting. I am pleased that you found your guest room spacious, but I am sorry for the noise concerns you... More 

Halifax
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for eight nights for a conference. I have no complaints at all. This hotel is very large and beautifully laid out. There is a great bar/restaurant, plenty of available staff to assist with anything you may need, and great conference/meeting rooms. My room was on the eighteenth floor. It was very quiet and had a beautiful view... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your very nice comments regarding your recent stay. We are happy to hear that you enjoyed your room accommodations and the beautiful view of our city. I am glad that you thought our new elevator system was fabulous. We have been getting many compliments from our guests on how they are more efficient. With being in the... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Thanks for the top notch hospitality, greatly appreciated. My wife and I had a wonderful time and are looking forward to returning for another weekend away. Perfect stay. Nothing negative to say which is always a plus.

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review! We are delighted that you and your wife had a wonderful stay at the Kansas City Marriott Downtown. Thank you for choosing our hotel to spend a weekend away. We look forward to seeing you again soon and giving you that authentic hospitality. More 

Vero Beach, Florida
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed three nights on a baseball trip. We were in the Muehlebach Tower. It felt like being in Siberia. The restaurants, bars, and activity are in the main building which is reached by a skywalk. We saw NO other guests and the front desk person in this tower must be dying of boredom. The rooms are clean and comfortable. No... More 

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post the feedback from your recent stay. I do apologize that we did not meet your expectations. We are working on some programs to make the Muehlebach Tower more inviting and desirable to stay in and will be starting some exciting renovations to all of our guest rooms in the near future which... More 

Santa Clarita, California, United States
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Near the convention center and very comfortable. The room was nice and decorated very well. The staff were first rate in helping find the correct elevators and directing you. They helped me send a package home. The food in their restaurant was vey good.

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post the feedback from your recent stay. I am glad that you found our location convenient for your needs. I am glad to hear that you found our staff to be helpful and that you enjoyed your stay and the food in our restaurant. We hope that you will choose to stay with... More 

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