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Kansas City Marriott Downtown

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200 West 12th Street, Kansas City, MO 64105
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Kansas City Marriott Downtown
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Kansas City Marriott Downtown
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686 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jericho
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the hotel while attending a week-long conference at the convention center. The location was perfect for this since I just had to walk two blocks to get to my building. The staff was friendly, the rooms were clean, though a bit dated and the beds were comfortable. No fridge or microwave, but since I left the room... More 

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Sugar Land, Texas
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Marriott Downtown bailed us out on a disjointed trip to see the Rolling Stones concert in June 2015. We booked 2-nights at a hotel at the sports complex but upon arrival, they (and 50,000 other people in KC) were without power. After looking in the area for a suitable place to stay, we changed direction and headed downtown to... More 

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David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your review. I am so glad to hear that we were able to help you out in your time of need. Thank you also for the nice comments about our staff. And to let you know we will be starting renovations of our guest rooms in the near future to bring them... More 

Portland, Oregon
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This Marriott is located in the heart of downtown Kansas City. It is only a block from the Convention Center and 5 blocks from the Kaufman Center for the Performing Arts. As we didn't have a car, we used public transportation which was very good. There are two bus stops right by the hotel and several others only a couple... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

We are delighted that you had a great stay at our hotel. We are near many local attractions and close to public transportation, which is very convenient for our guests. I am glad that you liked our new elevator system that we recently upgraded to. Everyone has found it very quick and efficient. We look forward to seeing you again... More 

Carlyle, Illinois, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Originally planned to stay just one night but because of weather, decided to go to KC a day early. Called the hotel and was able to get an additional weekend night without any problems. All staff members we encountered were professional, polite, and well-groomed. All appeared to enjoy their jobs which is rare! The check-in and check-out was quick and... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent stay. We are happy to hear that our staff were able to assist you with adding an additional night to your reservation due to the weather concerns with your travel. I am pleased that all of our staff were professional, polite and were Brilliant hosts to you and that you found your... More 

Albuquerque
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

An annual work project calls for me to stay at this hotel for one or two weeks in the late Spring, and I do very much look forward to coming back each year. The hotel has been recently remodeled and its clean, broad, lobby is energetic as can be the comfortable lobby bar. However, often that bar is a quiet... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments about your recent visit and your loyalty to the Kansas City Marriott Downtown. We are delighted that you stay with us each year and that you have a wonderful experience. We are so close to many local attractions as you mentioned and it is very convenient for our guest to visit them. We look forward... More 

Sacramento, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My friend and I were in town from CA last weekend to see the Stones. When we checked in at the hotel, our initial room was located in the Muehlebach Tower. We didn't know there were two separate towers, but we soon figured out where we wanted to be. Our room in the Muehlebach Tower (recently remodeled) was musty, as... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your recent review and choosing to stay at the Kansas City Marriott Downtown for a very fun weekend seeing the Rolling Stones. I have heard from many people how great the concert was. I would like to apologize for the inconvenience you experienced with your first room and with the noise level from the other guests. I... More 

Illinois
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband & I stayed at the KC Marriott Downtown while in town for the Rolling Stones concert. This was our first trip to KC. The front desk and concierge staff were all very helpful and friendly, it was appreciated. We had a room in the main tower on the 8th floor, facing the industrial area, not a terrible view... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review of our hotel. We are pleased that you enjoyed your stay at the Kansas City Marriott Downtown. We had many guests who came into town for the Rolling Stones Concert and mentioned how much fun they had at the stadium. We appreciate your feedback on our guest rooms. We are in our final stages of... More 

Minneapolis, Minnesota
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Good location close to Power and Light District. The Common Areas are very nice, the room itself was basic and clean. The beds are very comfortable but what made this hotel shine for me was the service. Every employee we encountered was extremely gracious, accommodating and seemed to be genuinely thankful that we choose this Marriott to stay. For this... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback. We are delighted that you enjoyed the location of our hotel and your room accommodations during your recent visit. We are happy to hear that all of our staff were Brilliant Hosts to you through out your stay and that you are making it your choice hotel when you come to Kansas City! We look... More 

Ames, Iowa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm a huge fan of Marriot - they are always my first choice of hotel and I travel a lot for both business and pleasure. I've got to say this hotel was one of the very few times i remember being disappointed by a Marriott. When we arrived, the valet was apparently full, but we werent told that. Instead, we... More 

Was this review helpful? Yes 1
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your recent post. We appreciate your loyalty to Marriott Hotels when traveling on Business or Pleasure. I would like to apologize for the inconvenience you experienced with the delay in arriving to our hotel and not being informed about the parking. We do have a garage and when that does get full we have another parking area... More 

Washington DC, District of Columbia
Level Contributor
413 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed 1 week ago

I love the area of Kansas City that the hotel is located in and the hotel itself was great! The staff were fantastic too. Although [oddly] located on the lobby level the Concierge Lounge was impressive and was consistent with the high quality that I expect and am used to. Within walking distance of tons of dining/drinking options. It would... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments regarding your recent stay at the Kansas City Marriott Downtown. We are delighted that you liked the location of our hotel and the friendly service you received from our staff. We do have running maps for our guests and I will see if we can arrange a map to the waterfront park. I am pleased... More 

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