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Kansas City Marriott Downtown

3.5 of 5 200 West 12th Street, Kansas City, MO 64105
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Kansas City Marriott Downtown
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Kansas City Marriott Downtown
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591 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kansas
Contributor
15 reviews 15 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here for a quick 'girls' weekend with my daughter to celebrate her 18th birthday. The staff was great and made a wonderful first impression. The hotel is beautiful & rooms were clean. We also had a great view of downtown from our room. I loved the lobby/coffee/bar/sitting area. It was also within easy walking distance of everywhere we... More 

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Newton
Contributor
16 reviews 16 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I'm in a Marriott property most weeks for business but spent 4 days at the KC Marriott Downtown with my family for a holiday trip. Lacena made the stay great by working hard to secure an courtesy upgrade, giving us plenty room to spread out for an extended stay. Lacena provided exceptional customer service and followed up the next day... More 

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David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post the review of your recent stay. I am glad to hear that you and your family had a great stay. Thank you also for the nice comments about Lacena, I will be sure to pass them on to her. I hope you will choose to stay with us again the next time... More 

Buffalo, New York
Top Contributor
60 reviews 60 reviews
39 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a frequent traveler and Marriott Platinum member. This was my first time in Kansas City MO. This hotel was a great hotel. The service was outstanding including the registration clerk, the bartenders and the concierge lounge person. Even though I am a Platinum member I normally don’t ask for upgrades but for some reason I thought I would... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your very nice comments regarding your recent visit at the Kansas City Marriott Downtown. We are delighted that you enjoyed our hotel and that you were able to experience Bar Central, the Concierge Lounge and our Fitness Center. I am so glad that all of our staff were Brilliant hosts to you through out your stay. We... More 

Maryville, Missouri
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

My stay here was comfortable, but far from pleasant. Went to KC for business; we chose this one because of its location to the convention center and the Power & Light District. The facilities were great, though the annoyances I experienced while staying there outweighed them. Check-In was a nightmare. Apparently having the printed confirmation with your name on it... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to send your feedback regarding your recent stay at our hotel. I am happy to hear that your room accommodations were clean and comfortable and that you liked the location of our hotel. It is very convenient to have meetings at the Convention Center and a short walk to the Power & Light District... More 

Chestnut Ridge, New York
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This review may not truly represent this hotel or be in line with the others due to the fact that I was upgraded to the Presidential (Truman) suite. I don't think that I have to comment further to impress upon anyone that I was in the lap of luxury. This was in the Muehlebach Hotel which is very historic and... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your very nice review. We are delighted that you had an incredible experience in the Truman Suite. Our hotel has a great deal of history and I am happy to hear that you enjoyed your visit with us. Thank you again for your comments. More 

Contributor
18 reviews 18 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Fine convention center type hotel. Excellent access to downtown office buildings. Rooms at "ok" by Marriott standards but some rooms have no outlets/plugs by the bed. Gym is fantastic!!! Concierge lounge is skip big time, found hairs 3 times in food. Stayed maybe 60+ days in 2014. Overall I'd recommend as a solid Marriott property and a fair value for... More 

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David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your review, your feedback is very important to us. I do apologize for the issues with the food in the lounge and will be sharing your comments with the appropriate team. As for our guest rooms, we will be starting a renovation of them later this year and the issue of not... More 

Omaha, Nebraska
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed for my birthday a getaway with friends. Clean and spacious rooms, very friendly staff, perfect location and great atmosphere in the lobby. Pool and gym is amazing. There is even a yoga room (didn't have time to try but nice to see they offer). It would have been nice to have a fridge and maybe not so expensive... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review on your recent stay at the Kansas City Marriott Downtown. We appreciate you spending your special day with us and we are delighted that you and your friends enjoyed our hotel. Thank you for your comments and I will share them with our hotel team. We hope to see you again when you have another... More 

Lancaster, Pennsylvania
Top Contributor
60 reviews 60 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My room overall was nice. I would probably give my room four stars. Good lighting, good mirrors, enough space, good water pressure. I would give the elevator noise outside my room ONE STAR. I'm not sure who they need to call to fix the whooshing sound of the elevators but it is greatly annoying. When they are doing renos in... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. I am very happy to hear that Mike our Concierge was very helpful to you and that you found your room accommodations nice. We are planning a guest room renovation in the later part of 2015 and I will share your comments about better sound proofing of the rooms to the appropriate Hotel Team. I... More 

Hong Kong, China
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay here for 5 nights for conference. It met the standard of Marriott in all aspect. Fast room service, clean room and bath room, attentive staffs, free wifi even in room....all these made you to have a very pleasant stay. The reception staff told me that later they will change the policy that we may not have free wifi... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review of our hotel. We are delighted that you enjoyed our property and the service you received from our staff. I will share your comments about the WiFi to the appropriate Hotel Team. We look forward to seeing you again when you return to Kansas City. More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Way over priced, parking a joke, walk forever to get to room, elevator worthless. For the price I expected way more, paid extra for a fair breakfest and Parking was very pricey. Only real positive was location.

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to let us know about your recent stay. I am so sorry that you did not have a good experience with us. We strive for 100% guest satisfaction, and we failed you on that. If you would like to speak to me further about your experience, please contact Beth Muehlhauser the Director of Loss... More 

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Additional Information about Kansas City Marriott Downtown

Address: 200 West 12th Street, Kansas City, MO 64105
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City
Hotel Style:
#27 Family Hotel in Kansas City
#29 Business Hotel in Kansas City

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