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Kansas City Marriott Downtown

3.5 of 5
200 West 12th Street, Kansas City, MO 64105
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Ranked #50 of 106 hotels in Kansas City
3.5 of 5 stars 122 Reviews
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122 reviews from our community

    Trip type
Traveler rating
    18
    44
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    18
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Date Rating
feetinthewater
Maryville, Missouri
Senior Reviewer
7 reviews
5 helpful votes
2 of 5 stars Reviewed February 20, 2012 NEW

We stayed at this hotel for one night. Had never stayed there before and probably wont again. Very dated. They are doing a complete remodel of the front desk/lobby area but as is it feels like a time warp to 1986. Rooms are very average with mismatching furniture but clean and above average in size. Rooms facing the north do... More

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rysmom8821
St. Charles, MO
Contributor
12 reviews
30 helpful votes
3 of 5 stars Reviewed February 18, 2012 NEW

First of all, we entered at the Marriott building connected to the parking garage. There was a desk area, but no one was there. There was a sign that said to go to another area with no directions of how to get there. I would assume that this area was in the same building we were in. After asking around... More

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Cynthia Savage, General Manager at Kansas City Marriott Downtown, responded to this review
February 20, 2012

Dear rysmom8821: I am terribly sorry that your stay did not meet or exceed your expectations. This is not the outcome we strive to give each guest. I would like to discuss your stay with you in further detail. I can be reached by calling 816.421.6800. Thank you for your comments. Carol Pecoraro General Manager More

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WhereamInow09
Raleigh, North Carolina
Reviewer
5 reviews
3 of 5 stars Reviewed February 9, 2012

I stayed at this hotel for a work convention in mid January. Pros: In the middle of downtown - lots of good eating options close by Friendly staff - Everyone I met at the Hotel was extremely friendly and outgoing Fitness Room - I try to stay active when traveling and the fitness center (on the top floor) was great.... More

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Cynthia Savage, Director of Marketing at Kansas City Marriott Downtown, responded to this review
February 20, 2012

Dear WhereamInow09: Thank you for the feedback concerning your recent stay. Downtown Kansas City is a great place to stay with all that there is going on. The construction you saw during your visit is for the new MI Greatroom. We are very excited about all the services and amenities this addition will add for all of our guests. I... More

MikeandJim
El Dorado Hills, Ca
Senior Contributor
36 reviews
11 helpful votes
4 of 5 stars Reviewed February 8, 2012

My first trip to KC, MO and stayed here for a week on business. The entire staff that I dealt with, from the valets to room service were great. Friendly and attentive. The lounge was being remodled during my stay but the library provided and acceptable alternative to supply the after work cocktails. It's a great meeting area. My room... More

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Cynthia Savage, Director of Marketing at Kansas City Marriott Downtown, responded to this review
February 20, 2012

Dear Mike and Jim: Thank you for your positive feedback. Every guest is important to us and we strive to give excellent customer service. We hope you will choose the Kansas City Marriott Downtown when your travels bring you back this way. Sincerely, Cynthia Savage Director of Marketing More

Bobgek
1 review
4 of 5 stars Reviewed February 4, 2012

Perfect location for New Years! We stayed an extra day and took advantage of the fitness center and the pool. More

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ACD50
Rochester, New York
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed February 2, 2012

I stayed at this hotel the last week of January 2012. I was underwhelmed by the lobby since they are in the process of renovations. The front desk staff not very friendly and our service in the restaurant was not very good. The sleeping rooms were nicely appointed and clean, the housekeeping staff did an excellent job. More

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TCPDump
Saint Louis, Missouri
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed January 31, 2012

I stayed at the hotel on business for a week, then returned the next week again on business, so have spent a grand total of 2 weeks at the hotel and by the end of next month will spend another two weeks here. The hotel and staff are very helpful from the concierge to the bell hops to the maid... More

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astebelton
Beavercreek, Ohio
Senior Contributor
27 reviews
3 helpful votes
2 of 5 stars Reviewed January 31, 2012

I stayed at this property in the older tower for a little less than a week on business. Maybe the newer tower is better, but the old tower was tired and in serious need of renovations. For a Marriott property in a convention area, this place needs to be updated. The furniture was all beat up and the tv stand... More

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Reb H
Goshen, Indiana, United States
1 review
2 of 5 stars Reviewed January 30, 2012

I stayed at this hotel in October 2011 and accidentally left my toiletry bag in the room. I immediately called and the front desk connected me to their security office. They assured me they would mail me by bag and I should receive it in the next few days. After several weeks I called the hotel and was told they... More

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Auntie033
Dublin, Ireland
Contributor
17 reviews
9 helpful votes
4 of 5 stars Reviewed January 30, 2012

I stayed at this hotel for 7 nights in January 2012. I had a room with 2 doubles on the 6th floor. The room was a very good size with lots of storage space and a huge closet. The room and bathroom were spotlessly clean. The bed was super comfortable. I love the coffee maker, I have used one of... More

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Kansas City Marriott Downtown Also Known As

  • Marriott Kansas City
  • Kansas City Marriott
Address: 200 West 12th Street, Kansas City, MO 64105

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