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Kansas City Marriott Downtown

3.5 of 5 200 West 12th Street, Kansas City, MO 64105
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Kansas City Marriott Downtown
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Kansas City Marriott Downtown
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Kansas City Marriott Downtown
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608 reviews from our community

Traveler rating
    167
    219
    127
    61
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Poway, California
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars NEW

Came for a conference in Nov 2014. It was a classic downtown Mariott with all the necessary amenities. Great bar, good food and really good room service. The room was nice and a/c worked perfectly. Remote on the tv failed on day 2 and was replaced within an hour. The hotel is really 2 buildings connected by an enclosed sky... More 

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Overland Park, Kansas, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel a number of times and always enjoy it. Great service, clean rooms and within walking distance to the Power and Light District. Lots of fun bars and restaurants. All the people are very friendly.

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments and your loyalty to the Kansas City Marriott Downtown. We are pleased that you enjoy our property and all the local attractions that are close to our hotel. We look forward to seeing you again soon. More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

We had prior to arriving contacted Marriott to book our reservations by phone 2 weeks before arriving. We had advised them by phone we would like for the reservation to be for 2/14/15 for 2 adults 1 baby upper level courtyard view as this was for a getaway. As we ensure you we made a few calls to Marriott in... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent stay. We are very sorry that you did not have a great experience with us. We strive for 100 % satisfaction and we did not achieve that with you. We have addressed your concerns with the appropriate hotel teams to make corrections moving forward. Thank you again for your comments. More 

Augusta, Kansas
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at the Marriott with some of my girlfriends for a weekend get away and was pleasantly surprised with the experience. The hotel staff was beyond accommodating as they asked to help us in any way they could. They brought us extra blankets just minutes after we made it to our room. On top of a friendly and efficient service... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for spending your weekend get away with your girlfriends at the Kansas City Marriott Downtown. We are very pleased that our staff gave you excellent service with all of your requests and that you enjoyed your room accommodations and the Bar. We look forward to seeing you again on your next special weekend. More 

Philadelphia, Pennsylvania
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived here @ 1am central time after two delayed flights from East coast. checked in and was told to go up to 2nd fl and then thru the glass walkway to my hotel and room well when you get off the 2nd floor there was no glass walkway. just an entrance framed with wood like a book shelf . I... More 

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David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post the review of your recent stay. I do apologize for the confusion with the directions to your room. As you said our property is made up of two towers that are connected by a skywalk on the second floor which is through the wooden framed entrance you described. Obviously the directions you... More 

Omaha, Nebraska
Top Contributor
109 reviews 109 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Located adjacent to the convention center and a short walk from the Power and Light District, the Marriott is a convenient, comfortable city hotel with all the usual amenities--a decent restaurant, coffee bar in the lobby, concierge service, and so forth. There is a health club and pool (on the 22nd floor, with great views), and the hotel is modern,... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your recent review. We are glad that you liked the location of our hotel. It is very close to the Convention Center and the Power and Light District, which is very convenient for our guests. We have a great Fitness Center with great views of the city. We are glad you were able to spend time in... More 

Scranton
Top Contributor
79 reviews 79 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

The KC Marriott Downtown is well located, about 15 minutes from the airport and in the center of town, right next to the Convention Center. the hotel has two parts--the more modern section with reception, a restaurant--Metropolitan KC--and Barcentral, a bar, coffee bar, pub food, and work tables with plug ins. the other section of the hotel is in the... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments concerning your recent stay at the Kansas City Marriott Downtown. We are happy to hear that you like the location of our hotel as it is a close to the Convention Center and not far from the airport. We recently completed our renovation on our Meeting room and pre-function areas in the Muehlebach Tower and... More 

Fargo, North Dakota
Top Contributor
98 reviews 98 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

On the positive side, the staff (from the concierge, Mike, to the front desk) were extremely helpful and friendly. The breakfast and lunch buffets in the Metropolitan KC have good selections with lots of fresh fruit, fresh vegetables, and regional selections. The jazz themed motif of the meetings rooms is fun. The fitness center is large, has lots of machines,... More 

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent visit. We are delighted to hear that your interactions with our staff were friendly and they were able to assist you with any of your requests. Our Metropolitan KC restaurant has many great selections and I am glad you enjoyed the food and your dining experience. I would like to apologize for... More 

Knoxville, Tennessee
2 reviews
3 of 5 stars Reviewed 1 week ago

Make sure you ask for a room as far from the elevators as possible -- the ding is loud enough to wake you up by itself, without all the noise from conversations. Add in doors slamming and toilets flushing, and it's a miracle I got any sleep.

Was this review helpful? Yes
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for posting your comments regarding your recent stay. All guest feedback is important to us to continue to improve our hotel operation. I do apologize for the noise issues that disturbed you during your stay. I will pass on your comments about the elevator and toilet noise to the appropriate team so that steps can be taken to... More 

Elkins, West Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was in Kansas City for the M15 conference and my group stayed at the Marriott Downtown. We were all very happy with the motel, the staff and the restaurant. The rooms were very nice and I was amazed at the efficiency of the cleaning crew! The front desk attendants were friendly and very helpful. We ate at the restaurant... More 

Was this review helpful? Yes
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking a moment to share your experience concerning your recent stay. I am happy to hear that your group enjoyed their room accommodations and our dining outlets through out your conference. Our staff is dedicated in providing wonderful service to our guests and I thank you for sharing your comments with us. We look forward to seeing... More 

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Additional Information about Kansas City Marriott Downtown

Address: 200 West 12th Street, Kansas City, MO 64105
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City
Hotel Style:
#26 Business Hotel in Kansas City

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