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All 110 Kansas City hotels

Kansas City Marriott Downtown

3.5 of 5 Hotel   |   200 West 12th Street, Kansas City, MO 64105
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62%
Ranked #44 of 110 hotels in Kansas City
A recent review
5 of 5 stars reviewed 2 days ago
amclark78
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473 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is nice and the staff is wonderful and very helpful. The beds are super soft and comfy. The lobby bar staff is friendly and the drinks and food are good. Conference rooms are nice and spacious.

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Hanover, Maryland
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 2 days ago NEW

So my fiancé and I are on vacation touring the mid west. We always stay at the marriott this is our first visit to Kansas City it was such a great location so we were looking forward to our stay but the hotel experience was terrible. The crew at check in and the bellboy wAs great the problems began after... More

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Iowa
Top Contributor
142 reviews 142 reviews
47 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed here for a convention, very good location for that. While the room was good and service was pretty good, the lack of functioning internet for a business traveler is a killer. I was there for two nights and could not access internet with any speed adequate to check messages or to send messages. The front desk said there were... More

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Brighton, Michigan
Top Contributor
237 reviews 237 reviews
38 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a weekend baseball visit. Although any place downtown is not convenient for travelling to the basement stadium (nor is the stadium convenient for any place else, practically!!), the Marriott was a good choice for a weekend stay. It's location downtown was very convenient for everything (except getting to the ball field). It was especially convenient to... More

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments about your recent stay at the Kansas City Marriott Downtown. We are delighted that you enjoyed the location of our hotel. We are close to many local attractions in downtown Kansas City. The Royals stadium is about fifteen minutes from the hotel depending on the traffic and the time of day. Hopefully once you got... More

NYC
Top Contributor
55 reviews 55 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Average food, dated lobby, decent service, just feels like an anywhere USA marriott...the staff at the concierge desk were sold, as was the bartenders. That said, not impressed with the food, rooms or overall look and feel. Needs a facelift. But, if you need to be at the convention center, this will do just fine.

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review and your comments regarding your recent stay. A few months ago we completed our Ballroom and Meeting room renovation in the Marriott Tower and we are looking forward to starting the renovations to the Meeting space and Lobby in the Muehlebach Tower. Once that is completed we will start renovations in the guest rooms. We... More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I found the hotel made a good first impression. I was greeted by the doorman who was quite helpful and checked-in in the newly renovated lobby. I did get the impression that the entire hotel would have been renovated based on the look of the lobby. However, when I got to my room, I distinctly remember feeling that the room... More

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

I am so delighted that you enjoyed your experience at the Kansas City Marriott Downtown. The Lobby in the hotel can be very relaxing with the waterfall and I am so sorry that you had to find a different place to have your conference call. We are currently finalizing plans for our meeting room renovations for the Muehlebach Tower and... More

cheshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel has two sections, a newer building which is attached to the old Muehlebach hotel via a skywalk. I stayed one night in each having to move from the new to the old seeking more quiet. I was next to an elevator shaft the first night which was quite loud. Rooms were clean and comfortable and within walking distance... More

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to send your feedback regarding your recent visit. I would like to apologize for the inconvenience you experienced with having to change rooms due to noise. In addition, my apologies when your second room was not as quiet. We strive for 100% satisfaction and I am sorry that we did not meet that with... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

We were impressed with the over all look of the hotel. The front desk staff and guest services were excellent. Very welcoming. Valet was nice, but nearly made us miss our early bird experience at Royals Stadium because they weren't supposed to valet our car while we put our luggage in the room. We came out to get in the... More

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Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review of our hotel. I am pleased you were impressed with the excellent service you received from the Front Desk and Concierge staff with making you feel welcome when you arrived at the hotel. I will share your comments about your experience with Valet and Bar and Coffee Central with the appropriate management so we can... More

Chicago
Top Contributor
142 reviews 142 reviews
55 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a decent spot in a good location. Maybe the speediest check-in in a long time. But the room was just OK, nothing special. Mattress had that valley in it where everyone seems to sleep - hate that. Shower pressure was low. I think there was some construction or renovation work going on while I was there so the hallway... More

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David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback on your recent stay. I am sorry that it was not up to your - or our - standards. I will share your comments with our Housekeeping and engineering staff so that they can take steps to prevent similar issues in the future. We have recently renovated several areas of the hotel and will be... More

Omana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The only thing this place has going for it is location. That's it. Front desk people were nice and the room is clean but this place is not worth the money. On a scale of 1-10 the rooms are a 4 and for this kind of money it should be nicer. It's like a glorified super 8. Similar decor but... More

Was this review helpful? Yes 1
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your review. We appreciate all types of feedback to assist us in identifying areas where we need to improve. I do apologize that your stay was not up to your expectations. I will personally share your comments with the appropriate management so that they may take steps to improve service in these... More

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Additional Information about Kansas City Marriott Downtown

Address: 200 West 12th Street, Kansas City, MO 64105
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#29 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 
Number of rooms
983

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