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Comfort Inn & Suites

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3400 S Rangeline Rd., Joplin, MO 64804
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74 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Missouri
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently stayed here for a baseball tournament. There were actually two baseball teams in this hotel at the same time. This means about 20 teenage boys and their families. From the time we made the reservations, Bill was a delight to work with. When we arrived there were welcome signs for both teams. One of my worries was them... More 

Was this review helpful? Yes
randy s, Director of Sales at Comfort Inn & Suites, responded to this review

We cannot thank you enough for your very kind review. I have shared your comments with Philip and he and I both thank you.. Guest service is our number 1 goal and it is always nice when we reach that goal. Thank you again. It is always a challenge when we have groups of young people staying here with us.... More 

Crown Point
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 1 week ago

Attn: Housekeeping, if a guest checks in really late (like 5am) and requests a noon check out then you probably shouldn't know on the door at 11:30 and holler HOUS: EKEEPING! ok, so I was really tired when I arrived and guess what I left the same way. PS: the tub in that room was so slippery I thought maybe... More 

Was this review helpful? Yes
randy s, Director of Sales at Comfort Inn & Suites, responded to this review

I agree not handled with experience and promptness.. Although it is VERY unusual for us to have 5AM check in we should have been able to either check you in or tell you we could not check you in. Then to wake you up at 11AM is not good shows a real lack of communication on our part. We will... More 

Buda, Texas
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've been on a kick of staying at "comfort inns" however I've discovered the Hampton inns are significantly better AND FOR the same price. This hotel was just average. The staff was kind, the elliptical and tread mill were broken and the hallway to the room smelled like smoke. I would not and do not plan to return.

Was this review helpful? Yes 1
randy s, Director of Sales at Comfort Inn & Suites, responded to this review

We do thank you for taking the time to write this review. Not sure about the exercise room all equipment is new and seems to be working just fine at this time. We are sorry for the inconvenience. We realize that our 20 year old property might not be quite the same as any newer property.. We have spent considerable... More 

Fort Madison, Iowa
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 13, 2015 via mobile

We stopped here for one night while traveling. We were tired after a day of driving and just wanted a good night's sleep. The lobby was small, but well organized. The room was clean and comfortable; however, while showering, the tub did not drain! Hubby would have to stand in ankle deep water for his shower. Desk didn't hesitate to... More 

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randy s, Director of Sales at Comfort Inn & Suites, responded to this review

We thank you for your remarks and hope to see you again soon. More 

Richardson, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 7, 2015

I have stayed here 4 times on my way to St Louis. I have stayed with my 86 year old mother, with my sister, and with my disabled daughter. Every stay has been more than satisfactory. The front desk staff is extremely helpful and friendly. They have helped with directions, restaurants, and searching for lost objects. My daughter has special... More 

Was this review helpful? Yes
randy s, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for your very kind remarks--We have just in March 2015 totally renovated our pool and Hot tub area--everything is new as yes accessible still. Also in 2015 we will be adding all new mattresses tin our rooms this should be completed by the end of 2015 thank you again and hope to see you soon. More 

Lincoln, Nebraska
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 18, 2014

This may seem like a strange review, since we had to cancel our reservations due to a change in plans, but when I spoke with Erin, she was polite, friendly, helpful and so understanding. It definitely makes me WANT to travel to Joplin in the near future so I CAN stay there and meet the two nice ladies who helped... More 

Was this review helpful? Yes 1
randy s, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you again.. We did respond to your very kind words last week. I also passed alone your remarks to both employees. I do hope we will be able to serve you sometiime in the near furure More 

Saint Augustine, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 12, 2014

Hotel looks good from the outside, Lobby looked good and clean but when we got the our room you could tell the place needed a major update. Pillow case was dirty, there's a hole in the floor going into the bathroom. Carpet is dirty and pulling up from the flooring. After getting settled in we agreed we made a mistake.... More 

Was this review helpful? Yes 5
randy s, Manager at Comfort Inn & Suites, responded to this review

Again we apologize--our sales director has explained as best as we can. More 

Travelers are raving about these Joplin hotels

Oswego, Illinois
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 2, 2014

This hotel looks like they have remodeled 90% of thier building. it is very clean but leaves alot to be desired. Has one small elevator which runs very slow. 4 people with luggage would have a tight fit to get in. Room was on the small side. Very little area to move around in with all the furniture in it.... More 

Was this review helpful? Yes 1
randy s, Director of Sales at Comfort Inn & Suites, responded to this review

You are correct about many things. We have just recently attempted by spending over $600,000 to bring this older Comfort Inn more up to date.. We have replaced all furniture---carpet--curtains--bedding--bathroom flooring and thresholds with a continuous ventilation system--art work--lighting and new flat screen Tvs. We have completely upgraded our lobby and dining area, have added 4 hot items and expanded... More 

Libertyville, Illinois
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed September 25, 2014

Read the mixed reviews and decided to give them a try. It looks as if the managers read the Trip Advisor reviews. Our suite was spotless, desk was very cordial and the dinner suggestion based on our preference was spot on. Our biggest surprise was breakfast. It was just that, scrambled eggs (not watery), sausage (not hockey pucks), make your... More 

Was this review helpful? Yes
randy s, Manager at Comfort Inn & Suites, responded to this review

very happy to know that you noticed our attempt to improve our Breakfast Buffet. We over over 45 choices and are considering adding bacon sometime in the near future. More 

Conroe, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 22, 2014

The front desk staff was extremely friendly and helpful. Unfortunately, the walls not so much. We just could not see spending hard-earned money of $140/night for whatever was on the walls of the room we were assigned. The place did not feel very clean so as a result we left for other accommodations in the area.

Was this review helpful? Yes 2
randy s, Director of Sales at Comfort Inn & Suites, responded to this review

I sincerely am sorry and very disappointed to be considered a Hotel with "Wall of Shame" We are not positive as to what you were referring to but after a close inspection of the rooms we do agree that several had walls that had, to say the least, not very presentable painted walls. This has been corrected with the walls... More 

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