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Capitol Plaza Hotel

415 W McCarty St, Jefferson City, MO 65101
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Capitol Plaza Hotel
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195 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jerseyville, Illinois
1 review
1 of 5 stars Reviewed 1 week ago

I booked a night at Capital Plaza for my husband's 40th birthday. We were both excited for a night away.. Our room was on the top (9th) floor. We waited forever for the one working elevator ( we were told by another guest that the other was broken because someone rubbed Vaseline in the controls). Three times we ended up... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Jennifer, First of all Happy 40th Birthday to your husband and thank you for your comments. This is not a typical situation at the Capitol Plaza Hotel. Our management has addressed the situation with the person in charge of the those making noise past 1am. We apologize for the experience. We do that you visit again for a better experience!... More 

st louis mo
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were a part of a state wide youth event and the hotel was quiet at night. Over 400 kids, plus adults, invaded this hotel over a weekend. The staff was extremely helpful during the convention. Our room on the fifth floor was clean and nicely furnished. The banquet meals were actually good. There were people who were staying at... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you so much for the positive feedback. Our hotel enjoys being host to many conventions but especially to our youth leadership groups that stay with us! Afterall, they are the future. We are glad you enjoyed your time at the property! Thank you for staying at Capitol Plaza Hotel! More 

Dunnegan, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We attended a single day professional training session prior to our larger group's arrival for a State Convention. During our lunch break, I asked our attendant Mae for directions to concierge services. Mae patiently listened to my explanation, determined our needs, took my request, contacted appropriate hotel staff and arranged personal meetings for the following day. Ladies in our group,... More 

Was this review helpful? Yes 1
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

What great comments to hear about a new member of our Capitol Plaza Hotel Team! Thank you for sharing your hotel experience with us! We look forward to your next visit! More 

Platte City, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

Great hotel for a business stay. Awesome breakfast at a reasonable price. Really nice to have somewhere to get something to eat and drink after a long day at the Capital. Would recommend this to anyone that is staying in Jefferson City.

Was this review helpful? Yes 2
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your positive feedback! We are glad to know Capitol Plaza Hotel is the perfect spot for you! We do feel we are in a great location to the Capitol Building along with being a full service hotel offering a Restuarnat and Lounge. We understand after a long day of work the last thing you want to do... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 26, 2015

Typical JQH hotel with open forum. Only 2 elevators for this hotel and therefore they can get crowded. Great hotel if going to State office Truman Building. Did not eat there from past experience food while good is somewhat overpriced.

Was this review helpful? Yes 1
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Pat, Thank you for your comments! We hope you enjoyed your stay while in Jefferson City for a graduation. You are right the hotel is a perfect location for those doing government business in Jefferson City and we also serve as home to many Association and Group Meetings. Thank you for being our guest! More 

Saint Peters, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

I have stayed at this hotel four times now in the last month and a half. I like it so much that I have scheduled a convention for here early next year. It is, undoubtedly, the best hotel in Jefferson City.

Was this review helpful? Yes 2
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Tom, Thank you for the positive review! We are certainly happy you have selected the Capitol Plaza Hotel for your next convention and look forward to working with you. Our hotel staff and management take great pride in the service and product we offer to our guests. We are the host home to many groups and conventions and are excited... More 

Henderson, Nevada, United States
Level Contributor
122 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed May 17, 2015

The hotel has some really nice areas in the lobby but I think it needs alot of updating there and the rooms. The first night I stayed it was freezing so I turned the thermostat on the wall to warm and high and went to bed. I woke up about an hour later even colder than before. Turns out they... More 

Was this review helpful? Yes 1
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your review. On behalf of our entir hotel team, I aplogize for not meeting your expectations. Your comments are important to us and will be used for addiitonal training with our Housekeeping Department. Again, thank you for providing the feedback. More 

Travelers are raving about these Jefferson City hotels

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 2, 2015

The physical appearance was very clean, desk service very pleasant. The bar service rather slow, and with only 6 people in our group and only one in the bar. Server had problem getting a one beer order correct and then challenged me on what was ordered. Mannerisms led to believe she was high. Saturday morning ordered breakfast at 8 am... More 

Was this review helpful? Yes 1
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your review. On behalf of our entire team, I apologize for the service you recieved at Capitol Plaza Hotel. Your satisfaction is important to us and we will be using your feedback as a training tool for our Food and Beverage staff. We hope that you will consider staying again so that we can have another chance... More 

Bolivar, Missouri
Level Contributor
137 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed April 28, 2015

I was actually surprised to find that this is a JQ Hammons hotel. It missed the mark on several points: no refrigerator or microwave, which is standard these days. However a 'frig could be added for $10/night. no breakfast included unless you pay more no individual climate control - you can turn the cold up or down, but no heat... More 

Was this review helpful? Yes 1
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your feedback! As we try really hard to meet all the needs of our guests we do sometimes fail. We have refrigerators and microwaves which is a standard in our suites of the hotel and do provide them into guestrooms upon request. Your satisfaction is important to us and we will be using your feedback regarding housekeeping... More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 28, 2015

I have stayed at the Capital Plaza numerous times for the Missouri Counseling Association's annual conference. My last visit was in 2014. I booked my room on one of the travel sites because I though I could save a few dollars. Instead I ended up paying for the room twice! They ran my card I had given them for "incidentals"... More 

Was this review helpful? Yes 1
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your review! We apologize that we at Capitol Plaza Hotel Hotel didn't meet your expectations and you felt you couldn't attend this year's confernce with your organization. When you check into the hotel we do put a hold on the card given at check-in for the length of stay. If it was a debit card sometimes the... More 

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