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Capitol Plaza Hotel

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415 W McCarty St, Jefferson City, MO 65101
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1 room 1 guest
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Capitol Plaza Hotel
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210 Reviews from our TripAdvisor Community

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Traveler rating
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    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Capitol Plaza Hotel for a short weekend getaway. It was a quiet retreat that is only a short walk from restaurants, the Capitol, governor's mansion and pedestrian bridge. Complimentary parking is a bonus, as some cities do not offer it for free. The rooms are a bit dated but well appointed and the... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your positive comments! We appreciate the feedback. Our staff takes great pride in our product and services and glad that you enjoyed your stay with us. We are in a great location to downtown and walking distance to many of the downtown restaurants and shops. Again, we are happy that you enjoyed your stay and hope you... More 

Level Contributor
69 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our room smelled molded and we asked the front desk to spray while we went out for lunch. When we returned the room still smelled. My wife actually spent most of the weekend in the room sick with sinus. Also, the restaurants were never opened, we actually ate at the bar. We are there at least twice a year and... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for sharing your feedback! We Capitol Plaza Hotel take great pride in our product and service and are disappointment to hear about your stay. The Park Place Restuarnat is only open for breakfast and lunch and we then open our Fountain Court Lounge for dinner and bar service in the evening. Again thank you for letting us know... More 

Iowa
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a conference. It was convenient to other attractions around the Capitol, but not convenient for after class networking on site. Room rates were very reasonable, but the 'extras' charged made it expensive if you wanted coffee, food, drinks, etc. Was not allowed to delay checkout for 45 minutes to allow for the end of our class. Room... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your feedback. I have forwarded your comments onto our Executive Housekeeper to follow up with her staff. We do offer hotel packages that include breakfast in the rate for the next time you stay with us. Again, thank you for your feedback we appreciate you letting us know. More 

salt lake city
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a business conference and I decided to bring my wife, 2 year-old, and 2 month-old along for the week. The hotel was great! the staff were very friendly and immediately responded our maintenance requests (new towels, vacuuming after kid made a mess, changing lightbulb, etc.). The room was well kept and spacious and it worked great... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your positive comments! Glad your children enjoyed the hotel and you felt the hotel as a safe location for your family. The hotel takes a lot of pride in our customer service so thank you for taking time to give us your feedback. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Came to Jeff City with my son's hockey league. We have a nice stay, liked that our room had a door so my kids and I had privacy. The kids loved the pool! There was plenty of room for all of the teams and the staff didn't mind the noise from all of the kids.

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your positive feedback. We are glad you enjoyed your stay at the hotel. More 

Springfield, MO
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For 20 years I have been attending an annual conference at the Capitol Plaza. It went through several years of apparently poor hotel management. This year was a really good experience. The room was clean, mostly updated, comfortable, with no surprises. The hotel catering staff, as always, is first rate. The catered food was quite good. Congrats Capitol Plaza....keep it... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your comments and positive feedback! We are glad you have noticed our changes in management! We take great pride in our hotel and do our best to provide the best possible customer service. We hope to see you next year at your conference! Thank you again for noticing the positive changes of the hotel. More 

Saint Louis, Missouri
1 review
1 of 5 stars Reviewed July 30, 2015

I left with about 20 bites that were itchy and swollen and had to resort to treatment with Benadryl. I'm still suffering from itching and swelling at this moment. I reported it at the desk when checking out (showing the clerk the bites on my face, neck, hands and arm) and asking to speak with a manager. He said he... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for reporting the problem to our front desk so we could immediately correct the issue. We do work with a professional company that takes care of these issues for us. Unfortunately whether in the hotel, motel, airline, busline, train, hospital, prisons, and rental car business this does continue to happen within our industries; however it is our responsibility... More 

Travelers are raving about these Jefferson City hotels

Hannibal, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2015

Mostly all good things to say about this hotel. But a few not so good things. Cons: 1)doesn't provide a free breakfast 2)funky smell when we first walked in the room 3)the provided shampoo and conditioner are completely worthless, so take your own Pros: 1)bed was comfy 2)it was very quiet the night we were there 3)very beautiful lobby area... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for you feedback regarding the Capitol Plaza Hotel! We always like to hear the positive comments and what we are doing right. Also thank you for providing your cons as these help us with our training of our staff and understanding the customer needs better. Just so you know for the next time you visit us we do... More 

Saint Louis, Missouri
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 26, 2015

I typically stay at this hotel when I come to Jefferson City. Great location, easy parking and close to some good restaurants. Staff is friendly. The rooms are clean, but could use a little updating. I have been fortunate to get a suite with a separate sitting area, but never got to take advantage of it.

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your positive feedback and comments. The Capitol Plaza Hotel is a great location within the city to downtown and the cross ways of the 2 highways that come into the city. We take a lot of pride in our hotel and the customer service we provide to our guests. We look forward to seeing you again on... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 23, 2015

After reading many other reviews, I approached this one night stay with a great deal of trepidation. (It seems I start many of my reviews this way....) Complaints were plentiful and I was looking forward to a long night. What I got instead was an excellent nights sleep and delightful customer service. My room was ready when I arrived, it... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for the positive feedback. We appreciate knowing we did a great job during your stay. So glad you enjoyed your visit to Jefferson City and the Capitol Plaza Hotel! We hope you return soon to visit! Again, thank you for your comments. More 

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