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Capitol Plaza Hotel

415 W McCarty St, Jefferson City, MO 65101
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Capitol Plaza Hotel
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202 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Louis, Missouri
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I typically stay at this hotel when I come to Jefferson City. Great location, easy parking and close to some good restaurants. Staff is friendly. The rooms are clean, but could use a little updating. I have been fortunate to get a suite with a separate sitting area, but never got to take advantage of it.

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

After reading many other reviews, I approached this one night stay with a great deal of trepidation. (It seems I start many of my reviews this way....) Complaints were plentiful and I was looking forward to a long night. What I got instead was an excellent nights sleep and delightful customer service. My room was ready when I arrived, it... More 

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Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for the positive feedback. We appreciate knowing we did a great job during your stay. So glad you enjoyed your visit to Jefferson City and the Capitol Plaza Hotel! We hope you return soon to visit! Again, thank you for your comments. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

It doesn't look like much on the outside, but we had a great stay. We did a family bike trip on the Katy trail and ended in Jefferson City. This hotel was VERY accommodating to our 3 small kids, 2 adult bikes, 2 kids bikes, a tag-a-long bike and 2 trailers! We stayed in a suite that fit everything. the... More 

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Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your positive comments! We are so glad to hear about the family experience especially that you used the Katy Trail. Our location is perfect if you are coming off the trail and need a great place to stay. Since we are within 2 blocks of the downtown area it makes it easy to get to local restaurants... More 

Missouri
Level Contributor
144 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel had an appealing lobby, with nice restaurant and bar area. Rooms were typical 3-4 star quality. Comfy bed, big screen TV, Decent free wi-fi. Located close to the State Capitol. Plenty of parking. Only negative would be that the wallpaper is looking a little dated.

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Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you so much for your feedback. We are glad the hotel was comfortable! We are in a great location of Jefferson City with easy access to both Highways that come into the city and also being close to the downtown area where are Missouri State Capitol is located. Again, thank you for the positive feedback. We look forward to... More 

Sedalia
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

my room was ready for me @ check in, which was appreciated. hotel staff was accomidating/helpful when I needed it. food /service was appealing. amenities were kind of on the slim side/access to convience stores a lil' slim.

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Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your feedback! We enjoy having the Elks Convention at the hotel. Please let us know if there was something you had in mind that you were not provided with during your stay. We will do our best to make those arrangements the next time you stay with us. Again, thank you for the comments! More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago

Hotel was having some construction in the parking area, but it was not the easiest to get into the parking area when people were parking under the overhang to go inside and check in. Could have set this up a little differently. Need to enforce the NO SMOKING near the entrance. It was disgusting to have to walk through dozens... More 

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Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your feedback. Yes we did do repair work on our outside parking due to our harsh winter weather it caused major damage to our parking lot and was not safe for our guests to travel on. I am sorry you were here during the time of the repairs. We did our best to put signage up and... More 

Travelers are raving about these Jefferson City hotels

West Chester, OH
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had an overall ok experience at this hotel. We stayed here as part of the Katy Trail Ride across Missouri as it was one of the "official" hotels. The one issue I had was when we checked in they put us in a 9th floor room that had A.C. blowing hot air and after riding bicycles for 69 miles... More 

Was this review helpful? Yes 1
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you for your feedback! As you know sometimes things don't always work, I am so glad you called the front desk and allowed the hotel to correct the issue. I can understand after riding the Katy Trail the last thing you needed with a guestroom without AC. Glad you enjoyed the location of the hotel! More 

Jerseyville, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 21, 2015

I booked a night at Capital Plaza for my husband's 40th birthday. We were both excited for a night away.. Our room was on the top (9th) floor. We waited forever for the one working elevator ( we were told by another guest that the other was broken because someone rubbed Vaseline in the controls). Three times we ended up... More 

Was this review helpful? Yes 3
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Jennifer, First of all Happy 40th Birthday to your husband and thank you for your comments. This is not a typical situation at the Capitol Plaza Hotel. Our management has addressed the situation with the person in charge of the those making noise past 1am. We apologize for the experience. We do that you visit again for a better experience!... More 

st louis mo
Level Contributor
123 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 16, 2015

We were a part of a state wide youth event and the hotel was quiet at night. Over 400 kids, plus adults, invaded this hotel over a weekend. The staff was extremely helpful during the convention. Our room on the fifth floor was clean and nicely furnished. The banquet meals were actually good. There were people who were staying at... More 

Was this review helpful? Yes
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

Thank you so much for the positive feedback. Our hotel enjoys being host to many conventions but especially to our youth leadership groups that stay with us! Afterall, they are the future. We are glad you enjoyed your time at the property! Thank you for staying at Capitol Plaza Hotel! More 

Dunnegan, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2015

We attended a single day professional training session prior to our larger group's arrival for a State Convention. During our lunch break, I asked our attendant Mae for directions to concierge services. Mae patiently listened to my explanation, determined our needs, took my request, contacted appropriate hotel staff and arranged personal meetings for the following day. Ladies in our group,... More 

Was this review helpful? Yes 1
Michele B, Director of Sales at Capitol Plaza Hotel, responded to this review

What great comments to hear about a new member of our Capitol Plaza Hotel Team! Thank you for sharing your hotel experience with us! We look forward to your next visit! More 

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