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Hampton Inn Jefferson City at Capital Mall

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4800 Country Club Drive, Jefferson City, MO 65109
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Hampton Inn Jefferson City at Capital Mall
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Hampton Inn Jefferson City at Capital Mall
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153 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (153)
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Orange County
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I prepaid for the one night and then stayed the night, but where the trouble started was after I left the property. I was reviewing my credit card charges and found that the hotel had billed me once again after I left: I was double billed. I called the Hampton Inn and told them the situation. That I had prepaid,... More 

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Geneseo, Illinois, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hotel is in need of an upgrade - the 80's called and they want their mauve light fixtures back. Staff misses the details - example: had an issue with an iron and the clerk didn't seem to understand - to busy with a side conversation. Breakfast was pretty dry - I've had much better at other Hamptons. Bed was rough... More 

Review collected in partnership with Hampton

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jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

I appreciate the review of your recent stay at our hotel. The feedback and input of every guest is very important to us. I apologize for the unacceptable level of service you expereinced; this is not the Hampton norm as our goal is Satisfaction Guaranteed. Per our earlier communication with you today, in keeping with our guarantee we have acted... More 

Huntsville, Alabama
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is clean and modern. The staff was very helpful and friendly. My only complaint is that the AC unit is noisy and cycles every 3-5 minutes. I didn't get more than one hour of sleep last night. Hampton did honor its guarantee and took care of my charges via service recovery. The beds are comfortable with ample... More 

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Kansas City, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Have stayed here twice and found the hotel to be clean and well kept. The location is convenient to not only the highways but to restaurants and other businesses. We had to be out early in the morning and were glad to find that breakfast was available early enough for us to eat and get going as needed. There was... More 

Review collected in partnership with Hampton

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Louisa, Virginia, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Great place to stay if you are working at Callaway Power Station. Staff are wonderful and helpful. Awesome rooms, gym, and free breakfast! Staff opened up the breakfast area at 5:30 to allow plant workings an opportunity to eat and leave in time to derive to the plant. Reasonable rates. Close to great places to eat and shop.

Review collected in partnership with Hampton

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

Stayed at this hotel twice in the past few months. This hotel reminds me of all the good Hampton Inn is capable of providing. The entire facility is well maintained and in clean & fresh appearance. Nice breakfast buffet with ample seating. Coffee bar is away from the food, which helps relieve morning congestion. Room was nice, fresh and quiet.... More 

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Holton, United States
1 review
5 of 5 stars Reviewed June 11, 2015

The room had everything that I needed for my stay. The room was clean and the staff did an outstanding job cleaning it every day of my stay. All the staff were helpful and friendly. I have no negitive comments on my stay there. It was recommended by a friend and I will recommend this hotel to other visiting Jefferson... More 

Review collected in partnership with Hampton

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Belton, MO, United States
1 review
5 of 5 stars Reviewed June 10, 2015

The Hampton Inn in Jefferson City, MO was the best. We travel many times to Jefferson City and we need to stay at a hotel, we stay at the Hampton Inn. The staff is friendly and very professional. I would highly recommend this hotel to others.

Review collected in partnership with Hampton

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Saint Louis, Missouri
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 8, 2015

I booked and stayed here for 2 nights just for a last minute getaway and to go shopping in Osage Beach. The hotel is clean and well-maintained. Rioms are large and the furnishings and carpet all look relatively new. Staff is pleasant. Breakfast is ok. My only complaint is the bed is uncomfortable. The reason I book with Hampton Inn... More 

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Charleston MO, United States
1 review
5 of 5 stars Reviewed June 3, 2015

I actually thought this was a brand new hotel as it was so clean. The staff was very nice and the breakfast included fresh fruit. Room was clean and fresh smelling and very quiet. And the staff was very pleasant.

Review collected in partnership with Hampton

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