We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Jefferson City at Capital Mall

Certificate of Excellence
Hotel deals
Hotel website
4800 Country Club Drive, Jefferson City, MO 65109
Special Offer
Save 10% with AAA
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hampton Inn Jefferson City at Capital Mall
View Map
Add Photo Write a Review

159 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    76
    42
    21
    13
    7
See reviews for
36
18
15
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (46)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (19)
All months
Fresno, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was 5 miles out ot Jefferson City and easy access from Freeway. I really enjoyed that my kids had access to the pool until 11. We had a late check-in and it was hot. The pool cooled my kids. The breakfast was great. The beds were so comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sacramento
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice staff. Hotel is clean with all necessary amenities. I stayed in almost all hotels in Jefferson City this one is the best. The only problem I had was with the internet, its very slow, they need to improve on this.

Review collected in partnership with Hampton

Was this review helpful? Yes
Philadelphia
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a fairly typical Hampton Inn -- clean and fresh room, comfortable bed, decent breakfast. The room decor was a little odd -- traditional furnishings and artwork, but pink metal lighting fixtures that jumped out rather than blending in. The staff was relatively friendly, although when I wished the desk clerk a good day her response was "Yeah, OK",... More 

Was this review helpful? Yes
Gloucestershire, England
Level Contributor
263 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 327 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Passing through Jefferson City, we were really keen to see the Capitol building and a little of downtown, and in that respect this wasn't a good choice at all. But having "been there, done that" on a very quiet Saturday afternoon in the city, there really was no need to be downtown that evening and in many respects, it was... More 

Was this review helpful? Yes
Kansas City, Missouri
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My room, like many other Hampton Inns ive stayed at, is clean and roomy. The staff was amazing and very helpful. Looking for a clean room with a soft bed, look no further. Also the location is right of the hi way and less than a mile from a mall and HYVEE.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I have stayed here several times for family events since the hotel was built. It isn't the most convenient location, but the services and amenities are what I look for. This hotel is a good representative of the Hampton line for the size of the city. We were there over three of the hottest days of the summer and the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Orange County
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I prepaid for the one night and then stayed the night, but where the trouble started was after I left the property. I was reviewing my credit card charges and found that the hotel had billed me once again after I left: I was double billed. I called the Hampton Inn and told them the situation. That I had prepaid,... More 

Was this review helpful? Yes 1
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

Dear Zorro26632: I appreciate you taking the time to review your recent stay at our hotel. Unfortunately the third party through which your stay was secured, failed to carry through on all of its responsibilities of the sale at the time of check in. I apologize, but we do require a valid method of payment for all rooms. The morning... More 

Geneseo, Illinois, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 22, 2015

Hotel is in need of an upgrade - the 80's called and they want their mauve light fixtures back. Staff misses the details - example: had an issue with an iron and the clerk didn't seem to understand - to busy with a side conversation. Breakfast was pretty dry - I've had much better at other Hamptons. Bed was rough... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

I appreciate the review of your recent stay at our hotel. The feedback and input of every guest is very important to us. I apologize for the unacceptable level of service you expereinced; this is not the Hampton norm as our goal is Satisfaction Guaranteed. Per our earlier communication with you today, in keeping with our guarantee we have acted... More 

Huntsville, Alabama
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 15, 2015

The hotel itself is clean and modern. The staff was very helpful and friendly. My only complaint is that the AC unit is noisy and cycles every 3-5 minutes. I didn't get more than one hour of sleep last night. Hampton did honor its guarantee and took care of my charges via service recovery. The beds are comfortable with ample... More 

Was this review helpful? Yes
Kansas City, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2015

Have stayed here twice and found the hotel to be clean and well kept. The location is convenient to not only the highways but to restaurants and other businesses. We had to be out early in the morning and were glad to find that breakfast was available early enough for us to eat and get going as needed. There was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (6)
Viewed
Dining (6)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (8)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Jefferson City hotels
5.9 mi away
DoubleTree by Hilton Jefferson City
4.9 mi away
BEST WESTERN PLUS Capital Inn
BEST WESTERN PLUS Capital Inn
#1 of 14 in Jefferson City
4.5 of 5 stars 270 reviews
5.5 mi away
Baymont Inn & Suites
Baymont Inn & Suites
#9 of 14 in Jefferson City
3.5 of 5 stars 450 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Candlewood Suites Hotel Jefferson City
Candlewood Suites Hotel Jefferso...
#5 of 14 in Jefferson City
4.5 of 5 stars 76 reviews
0.1 mi away
Comfort Suites Jefferson City
Comfort Suites Jefferson City
#7 of 14 in Jefferson City
4.0 of 5 stars 62 reviews
1.6 mi away
Fairfield Inn & Suites
Fairfield Inn & Suites
#3 of 14 in Jefferson City
4.0 of 5 stars 126 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay