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All 14 Jefferson City hotels

Hampton Inn Jefferson City at Capital Mall

2.5 of 5 Hotel   |   4800 Country Club Drive, Jefferson City, MO 65109
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Ranked #7 of 14 Hotels in Jefferson City
A recent review
5 of 5 stars reviewed yesterday
Ryan E Fenton, United States
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106 reviews from our community

Traveler rating
    47
    28
    15
    11
    5
See reviews for
24
15
6
58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Fenton, United States
1 review
5 of 5 stars Reviewed yesterday NEW

accomodations were made for us to have a fridge to store milk for a newborn. staff was very friendly and low price considering there was a home college football game at Columbia. We were greated at the front desk as HHonor members and were made aware of all the accomdations the hotel had to offer.

Review collected in partnership with Hampton

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Wentzville, United States
1 review
2 of 5 stars Reviewed yesterday NEW

The walls are thin. I could hear the people in the room next to mine. The AC/Heater unit was also very loud and woke me up. The hotel lobby was nice and the breakfast was decent. But overall sleep is important to me and I did not sleep because of these two things.

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Saint Louis, Missouri
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The room was very spacious and clean. In fact, we were surprised at the room size. The staff was helpful and friendly. Location was good for the venue we were attending. We didn't have time to use the indoor pool but it looked clean and very nice.

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63017, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Clean & accommodating------ wifi, breakfast very good, clean rooms and entire facility, rooms are sized very well, staff always helpful, had to change reservation and called direct to hotel and was handled with a smile.

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white hall, United States
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

The chemical smell and sticky carpets without any offered solution from hotel staff left this week long stay at the bottom of the pile for me. The front desk staff advised the carpet in the rooms had been recently cleaned and all other rooms in the hotel would have the same problem. My feet stuck to the carpet and left... More

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jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the carpet and as stated in earlier communications with you, I apologize for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. In keeping with our 100% Guarentee your... More

St. Louis, MO
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while visiting Jefferson City for a wedding. We were very pleased with the friendliness and courtesy of the staff, as well as the size of the king room. We had a microwave, small refrigerator, and a sofa in the room. The room was very clean, and did not have any stains/smells. The bathroom was very... More

Was this review helpful? Yes 1
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

It is always encouraging to hear from those guest who have had a tremendous stay. we value the feedback from all our guest. We look forward to having you as our guest again in the near future. Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager More

Independence, Missouri
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I had searched out a Hampton Inn because of past experience with the chain. This property was older than the Hampton Inn we had stayed out the night before in Effingham, IL but the main lobby area/breakfast area has been upgraded. The people were extremely friendly, the breakfast selection was great and our room was quiet and had the necessities.... More

Review collected in partnership with Hampton

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jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

We appreciate the time you took to submit a review. Your input and feedback are very important to us. We strive daily to exceed our guest expectations. Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager More

Fayetteville, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Lady at front desk during daytime hours is just plain nasty. Heaven forbid you have to talk to her as she is not pleasant to deal with at all. All the other personnel here are wonderful and extremely helpful with anything you need.

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to me at your earliest convenience. Charles Tattershall, Operations Manager More

Killeen, Texas, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed in a Hampton at 4800 Country Club Drive from the 12th to the 22nd. First of all, no fridge or microwaves on government rates. Yes, that sucked, but I adapted. But you wanna know what really "Grinds my gears"? These folks, from Missouri, decided to charge me for premium access to internet!?! Now mind you, I'm a gold... More

Was this review helpful? Yes 2
Vivek P, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the unfriendly service and for the other issues and frustrations you experienced. I will promptly take the steps... More

st.louis
Top Contributor
117 reviews 117 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Much older Hampton style. Breakfast was good. Customer service was average. Location was close to attractions. Not a come back to for me. There wasn't a mini fridge in the room and I had booked to rooms.

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

Thank you for completing a review of our hotel. Your input and experience is very important to us. We tremendously appreciate having you as our guest! Charles Tattershall, Operations Manager More

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Additional Information about Hampton Inn Jefferson City at Capital Mall

Address: 4800 Country Club Drive, Jefferson City, MO 65109
Phone Number:
Location: United States > Missouri > Jefferson City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Jefferson City at Capital Mall 2.5*
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Also Known As:
Hampton Inn Jefferson City-@ Capital Mall Hotel Jefferson City
Jefferson City Hampton Inn

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