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All 14 Jefferson City hotels

Hampton Inn Jefferson City at Capital Mall

2.5 of 5 Hotel   |   4800 Country Club Drive, Jefferson City, MO 65109
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Ranked #7 of 14 hotels in Jefferson City
A recent review
5 of 5 stars reviewed 1 week ago
tfurg69 St. Louis, MO
  • Overview
  • Reviews (101)
  • Photos (15)
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101 people have reviewed this hotel

Traveler rating
    44
    28
    15
    9
    5
See reviews for
22
15
6
56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
St. Louis, MO
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel while visiting Jefferson City for a wedding. We were very pleased with the friendliness and courtesy of the staff, as well as the size of the king room. We had a microwave, small refrigerator, and a sofa in the room. The room was very clean, and did not have any stains/smells. The bathroom was very... More

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

It is always encouraging to hear from those guest who have had a tremendous stay. we value the feedback from all our guest. We look forward to having you as our guest again in the near future. Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager More

Independence, Missouri
2 reviews
4 of 5 stars Reviewed 1 week ago

I had searched out a Hampton Inn because of past experience with the chain. This property was older than the Hampton Inn we had stayed out the night before in Effingham, IL but the main lobby area/breakfast area has been upgraded. The people were extremely friendly, the breakfast selection was great and our room was quiet and had the necessities.... More

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

We appreciate the time you took to submit a review. Your input and feedback are very important to us. We strive daily to exceed our guest expectations. Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager More

Fayetteville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Lady at front desk during daytime hours is just plain nasty. Heaven forbid you have to talk to her as she is not pleasant to deal with at all. All the other personnel here are wonderful and extremely helpful with anything you need.

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to me at your earliest convenience. Charles Tattershall, Operations Manager More

Killeen, Texas, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed in a Hampton at 4800 Country Club Drive from the 12th to the 22nd. First of all, no fridge or microwaves on government rates. Yes, that sucked, but I adapted. But you wanna know what really "Grinds my gears"? These folks, from Missouri, decided to charge me for premium access to internet!?! Now mind you, I'm a gold... More

Was this review helpful? Yes 2
Vivek P, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the unfriendly service and for the other issues and frustrations you experienced. I will promptly take the steps... More

st.louis
Top Contributor
117 reviews 117 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Much older Hampton style. Breakfast was good. Customer service was average. Location was close to attractions. Not a come back to for me. There wasn't a mini fridge in the room and I had booked to rooms.

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

Thank you for completing a review of our hotel. Your input and experience is very important to us. We tremendously appreciate having you as our guest! Charles Tattershall, Operations Manager More

St. Peters, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Hampton Inn in Jefferson City was "spot on". Very nice facility, staff friendly and helpful. Room was clean and had everything I needed for the stay. Room price was very fair for what should be charged in this area. Morning buffet was also very nice with the option of a bag of goodies to go if in a hurry.

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

Thank you for taking time out of your busy schedule to complete a review. Everyone's schedules are hectic is our fast paced society, your feed back and input are important to us. It is always a delight to hear from those who had a delightful stay. We look forward to having you as our guest again very soon. Charles Tattershall,... More

Springfield, United States
1 review
5 of 5 stars Reviewed July 24, 2014

We've always stay at a Hampton Inn because we know that our stay will always be great. The staff was helpful and allowed an early check so we could go on to the Show Me Games. Thank You for working with us and making our stay a great one.

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

A continuous and concerted effort is made daily to provide a high level of service for each of our guest. When that effort is noticed and appreciated it encourages us to work even harder to meet the needs of our guest. Thjank you for choosing Hampton Inn! Charles Tattershall, Operations Manager More

Amite, United States
1 review
5 of 5 stars Reviewed July 15, 2014

This hotel meets and exceeds the Hampton Brand. Great location. Extra friendly staff. Clean and well decorated facility.Beds were extra comfy!! Will definitely stay here again and recommend it to my friend and coworkers.

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

Daily every staff member strives to wow our guest. We are delighted you had a great time with us and trust you will be our guest again soon. Charles Tattershall, Operations Manager More

Paducah, Kentucky
2 reviews
4 of 5 stars Reviewed June 30, 2014

I stay at this hotel anytime I visit Jefferson City, which is mostly on business trips. When I can get a room, when state government is not meeting, I am always satisfied as they deliver on the Hampton value proposition.

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

We appreciate your remarks and kindness. The staff strives continually to exceed our guest expectations. Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager More

St. Joseph
1 review
5 of 5 stars Reviewed June 17, 2014

Quick, efficient, courteous desk rep. Breakfast was great. Don't remember the young African American lady's name who was running the meal, but her customer service skills were impeccable. If she lived in my hometown, I'd hire her away from you. Mike Pyrtle

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review

Thank you for taking a moment to connect with us after being our guest. We look forward to having you join us again soon. Charles Tattershall, Operations Manager More

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Additional Information about Hampton Inn Jefferson City at Capital Mall

Address: 4800 Country Club Drive, Jefferson City, MO 65109
Phone Number:
Location: United States > Missouri > Jefferson City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Jefferson City at Capital Mall 2.5*
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Also Known As:
Hampton Inn Jefferson City-@ Capital Mall Hotel Jefferson City
Jefferson City Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Jefferson City #6 Business Hotel in Jefferson City
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn Jefferson City at Capital Mall hotel is located off US highway 50W, at the Apache Flats exit, right at the edge of the commercial district of Jefferson City. Our Missouri hotel is just 4 miles from the Capitol Building. Area attractions near our hotel in Jefferson City include the Capital Mall for shopping, Joseph C. Miller Park, historic sites, memorials, and Binder Lake which features nature trails and fishing. Several restaurants are within a mile of our Missouri hotel including Garfield's, Red Lobster, Domenico's Italian Restaurant, Chili's, Longhorn Steakhouse and more.We offer free On the House hot breakfast buffet served daily in our elegant fireplace lobby. Guests staying at our hotel in Jefferson City, Missouri, can enjoy the convenience of complimentary wireless internet, a fitness room and an indoor swimming pool and business center. Meeting and banquet rooms feature state of the art audio/visual equipment and are hard wired for wireless high-speed internet service. ... more   less 
Number of rooms
73

Questions & Answers

Questions? Get answers from Hampton Inn Jefferson City at Capital Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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