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Quality Inn & Suites Jefferson City

2.5 of 5 1716 Jefferson Street, Jefferson City, MO 65109 (Formerly Holiday Inn Express Jefferson City)
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Quality Inn & Suites Jefferson City
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Quality Inn & Suites Jefferson City
Quality Inn & Suites Jefferson City
Quality Inn & Suites Jefferson City
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13 reviews from our community

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    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed overnight at this establishment recently when on an overnight business trip to Jefferson City. I found: the front desk personnel very friendly and helpful; the room was clean; no complaints with the bed; the rather small bathroom was clean and the shower had hot water; and the hot breakfast was certainly good! I would recommend this hotel for any... More 

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MORENO VALLEY
Top Contributor
367 reviews 367 reviews
182 hotel reviews
190 helpful votes 190 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice size room with sofa/coffee table, micro and mini fridge. Tiny bath. Adjoining rooms which I hate, walls have sound insulation, doors don't. Mini fridge was so cold it froze everything: soda, fruit, even granola bars. Dial to adjust temp was missing. Doesn't management understand this means I'll never come here again? Are they just too cheap to buy another... More 

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Rolla, Missouri
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

staff that i met was perfect! man and lady who checked me in on friday night helped me with a problem i had right away and made things right. the room was mostly clean a bit of hair in the tub. the breakfast was a bit under cooked the ladies working it were very nice. i would recommend this hotel... More 

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Kansas City, Missouri
1 review
4 of 5 stars Reviewed 3 weeks ago

My Mother & I stay here while we are in Jeff City visiting my brother. The staff is very nice & are happy to help in any way that they can. They have a very nice breakfast & the sweetest gal that takes care of the breakfast area....My Mother ( who is 85 ) just loves seeing her & enjoys... More 

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Kansas City
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is the most accommodating I've stayed in while in Jeff City. The staff greets me at the door by name! Amazing in this day and age. On one particular stay, I had a problem with the pull-out cosmetic mirror. I brought it to the front desk and when I returned back to my room that evening, the mirror... More 

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Saint Joseph, Missouri
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and accommodating. Bed was very comfortable and enjoyed the layout of the room, privacy from the kids sleeping on the pullout couch in other room. The bathroom had random start hairs in the bathroom and had some grime in grout and fixtures. The pool was tiny and the breakfast was awful. Free wifi worked well... More 

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QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

I appreciate you taking the time to give us your feedback. I'm glad to hear that the layout, beds and staff were a good fit for you. I'm really sorry about the other the cleanliness items you mentioned. We are three months into our ownership of the hotel and we still have a lot of work to do. All rooms... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 of 5 stars Reviewed December 10, 2014

This property is a recent transition from another brand to qualityinns. It is local owned and ran like a family property. Clerks and Staff are quaility and dependable. Maintenance is 24hr on call and does superb work. We were checked into a room with a ceiling leak and the staff immediatley responded with care and compassion. The floor plans of... More 

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QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

Thank you for submitting a review! I'm really glad you enjoyed the hotel. I keep hearing great feedback about the rooms with three queen beds. They really are a great fit for families or small groups who like staying in one room. I'm happy that we were able to address the problem with the leak quickly and with care but... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed November 25, 2014

This is your average Quality Inn, except it had rooms with 3 queen beds. My family loved this. The beds were also quite comfortable. Unfortunately, the bathroom was not cleaned well, and the breakfast area was not well stocked. The girl at the front desk was trying, but she was trying to check individuals out and keep breakfast going all... More 

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QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

Thank you for taking the time to submit a review! This is the first time I've seen the rooms with three beds also and I think it's a great idea and folks really seem to like it. My family just purchased this hotel in September and while it is still miles away from where we want it to be, we... More 

Kansas City, Missouri
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 20, 2014

My sweetheart and I spend one night here. The front desk staff was pleasant and helpful. Very nice room bigger than we expected. Room are was very clean and bathroom was also clean well. Only found one hair not belonging to us. The breakfast was so so, lower your exception, if you used to Holiday Inn Express breakfast. You will... More 

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

I want to start by thanking you for taking the time to write this review. It helps us out a ton to get honest feedback, good or bad, about guest experiences. While I'm glad you found the hotel to be a good value, it looks like we do have some work to do in a few areas. With regard to... More 

Edmond, Oklahoma
1 review
5 of 5 stars Reviewed November 6, 2014

My husband and I had an excellent stay at the Quality Inn and Suites. From the time that we reserved our handicap accessible room until we checked out, we received excellent service and accommodations.Our newly decorated room had a roll-in shower that was easy to use. The breakfast and front desk employees were very helpful and professional.

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

I'm happy to hear that you enjoyed your stay! Having all areas of the property, including designated rooms, meet the accessibility needs of our guests is something we are always working on improving. I'm glad we were able to meet all your needs and I'll pass along the compliments to front desk and breakfast staff! Thanks for staying and for... More 

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Additional Information about Quality Inn & Suites Jefferson City

Address: 1716 Jefferson Street, Jefferson City, MO 65109 (Formerly Holiday Inn Express Jefferson City)
Phone Number:
Location: United States > Missouri > Jefferson City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Jefferson City 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Jefferson City Hotel Jefferson City
Holiday Inn Jefferson City
Jefferson City Holiday Inn
Hotel Style:
#7 Business Hotel in Jefferson City

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