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Quality Inn & Suites Jefferson City

2.5 of 5 1716 Jefferson Street, Jefferson City, MO 65109 (Formerly Holiday Inn Express Jefferson City)
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Quality Inn & Suites Jefferson City
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14 reviews from our community

Traveler rating
    5
    5
    3
    1
    0
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3
3
1
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ashland, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

Love this hotel! I stayed 3 nights on business. The staff was very courteous and check-in was extremely smooth. The room was large with a comfortable bed and great pillows. Great shower. Quiet facility. Love the fact that the room had a microwave, fridge and coffee maker. Would definitely recommend and will stay there again!!

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

Thank you for that very kind review! I'm glad that you enjoyed your stay. The recommendation means a lot to us and hope we will see you again in the near future! Sincerely, Randal Dent More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed overnight at this establishment recently when on an overnight business trip to Jefferson City. I found: the front desk personnel very friendly and helpful; the room was clean; no complaints with the bed; the rather small bathroom was clean and the shower had hot water; and the hot breakfast was certainly good! I would recommend this hotel for any... More 

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

We sure appreciate your feedback! I'm glad that you found the hotel to be a good value. It's important to us that folks feel like they are paying a fair price for the room. Thanks again for your time and for staying with us. We hope to see you again in the future if you have hotel needs in Jefferson... More 

MORENO VALLEY
Top Contributor
378 reviews 378 reviews
189 hotel reviews
199 helpful votes 199 helpful votes
2 of 5 stars Reviewed January 22, 2015

Nice size room with sofa/coffee table, micro and mini fridge. Tiny bath. Adjoining rooms which I hate, walls have sound insulation, doors don't. Mini fridge was so cold it froze everything: soda, fruit, even granola bars. Dial to adjust temp was missing. Doesn't management understand this means I'll never come here again? Are they just too cheap to buy another... More 

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

I appreciate you taking the time to write about your stay. I'm sorry to hear about the trouble you experienced during your stay. I'd be happy to reimburse you for the items that were ruined as a result of the refrigerator being too cold if you contact me on my cell at 573-353-9596 or through my personal email: randalgdent@gmail.com. I'm... More 

Rolla, Missouri
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2015

staff that i met was perfect! man and lady who checked me in on friday night helped me with a problem i had right away and made things right. the room was mostly clean a bit of hair in the tub. the breakfast was a bit under cooked the ladies working it were very nice. i would recommend this hotel... More 

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

We appreciate you taking your valuable time to write a review of the hotel! While we have had some turnover in the breakfast department, I apologize that you found the breakfast to be under cooked. It's my responsibility to ensure staff are properly trained so this one is on me. We'll continue training new staff and make sure everyone clearly... More 

Kansas City, Missouri
1 review
4 of 5 stars Reviewed January 9, 2015

My Mother & I stay here while we are in Jeff City visiting my brother. The staff is very nice & are happy to help in any way that they can. They have a very nice breakfast & the sweetest gal that takes care of the breakfast area....My Mother ( who is 85 ) just loves seeing her & enjoys... More 

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

If you are happy, then we are happy! Can't thank you enough for taking the time to write a review about your experience and we greatly appreciate you staying with us during your visits to Jefferson City! Hope to see you again in the future! Sincerely, Randal Dent More 

Kansas City
2 reviews
5 of 5 stars Reviewed January 5, 2015

This hotel is the most accommodating I've stayed in while in Jeff City. The staff greets me at the door by name! Amazing in this day and age. On one particular stay, I had a problem with the pull-out cosmetic mirror. I brought it to the front desk and when I returned back to my room that evening, the mirror... More 

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

Thank you for your review! I'm really happy to hear that we were able to meet your needs! I apologize for the issues that you experienced but am glad to hear that the staff was able to address them quickly during your stay. Thank you again for taking the time to submit your feedback and I hope we will see... More 

Saint Joseph, Missouri
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 29, 2014

The staff was very friendly and accommodating. Bed was very comfortable and enjoyed the layout of the room, privacy from the kids sleeping on the pullout couch in other room. The bathroom had random start hairs in the bathroom and had some grime in grout and fixtures. The pool was tiny and the breakfast was awful. Free wifi worked well... More 

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

I appreciate you taking the time to give us your feedback. I'm glad to hear that the layout, beds and staff were a good fit for you. I'm really sorry about the other the cleanliness items you mentioned. We are three months into our ownership of the hotel and we still have a lot of work to do. All rooms... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 of 5 stars Reviewed December 10, 2014

This property is a recent transition from another brand to qualityinns. It is local owned and ran like a family property. Clerks and Staff are quaility and dependable. Maintenance is 24hr on call and does superb work. We were checked into a room with a ceiling leak and the staff immediatley responded with care and compassion. The floor plans of... More 

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

Thank you for submitting a review! I'm really glad you enjoyed the hotel. I keep hearing great feedback about the rooms with three queen beds. They really are a great fit for families or small groups who like staying in one room. I'm happy that we were able to address the problem with the leak quickly and with care but... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed November 25, 2014

This is your average Quality Inn, except it had rooms with 3 queen beds. My family loved this. The beds were also quite comfortable. Unfortunately, the bathroom was not cleaned well, and the breakfast area was not well stocked. The girl at the front desk was trying, but she was trying to check individuals out and keep breakfast going all... More 

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

Thank you for taking the time to submit a review! This is the first time I've seen the rooms with three beds also and I think it's a great idea and folks really seem to like it. My family just purchased this hotel in September and while it is still miles away from where we want it to be, we... More 

Kansas City, Missouri
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 20, 2014

My sweetheart and I spend one night here. The front desk staff was pleasant and helpful. Very nice room bigger than we expected. Room are was very clean and bathroom was also clean well. Only found one hair not belonging to us. The breakfast was so so, lower your exception, if you used to Holiday Inn Express breakfast. You will... More 

Was this review helpful? Yes
QualityInnMGR2014, Owner at Quality Inn & Suites Jefferson City, responded to this review

I want to start by thanking you for taking the time to write this review. It helps us out a ton to get honest feedback, good or bad, about guest experiences. While I'm glad you found the hotel to be a good value, it looks like we do have some work to do in a few areas. With regard to... More 

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Additional Information about Quality Inn & Suites Jefferson City

Address: 1716 Jefferson Street, Jefferson City, MO 65109 (Formerly Holiday Inn Express Jefferson City)
Phone Number:
Location: United States > Missouri > Jefferson City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Jefferson City 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Jefferson City Hotel Jefferson City
Holiday Inn Jefferson City
Jefferson City Holiday Inn
Hotel Style:
#5 Business Hotel in Jefferson City

27 photos of this hotel

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