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All 14 Jefferson City hotels

Quality Inn & Suites Jefferson City

2.5 of 5 Motel   |   1716 Jefferson St., Jefferson City, MO 65109 (Formerly Holiday Inn Express Jefferson City)
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Ranked #10 of 14 Hotels in Jefferson City
A recent review
3 of 5 stars reviewed 2 weeks ago
rhower Springfield, Missouri
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75 reviews from our community

Traveler rating
    22
    16
    20
    7
    10
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22
7
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Springfield, Missouri
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My son's soccer team was in a tournament in Jefferson City and they were able to book a block of rooms for the team at this Holiday Inn Express. The hotel was clean but run down. Cracks in the walls, musty smell in the rooms. Our toliet didn't work when we got to the room, but my husband was able... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Quality Inn & Suites Jefferson City, responded to this review

Dear rhower, Thank you for taking the time to review your recent stay with us. We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. I am glad to hear you found the rooms to be clean. However, I apologize for the areas that we may have fallen short particularly with the room... More

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped here on a family trip and spent one night. The pool was nice, the front desk people were pleasant and the parking area was well lighted. The restaurant was good too. Not too expensive and good service. The hotel is located close enough to walk to some historical sights too - my children got some education on vacation (shhh!).

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Dyersville
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Since this was a Holiday Inn Express figured it would be good. Didn't seem too updated on the outside but thought the inside would be better. The only thing that was updated was the carpet. Otherwise it's still an older hotel. The shower faucet dripped constantly; the a/c was running so didn't really hear it except in the bathroom. The... More

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IHGCare, Guest Relations Manager at Quality Inn & Suites Jefferson City, responded to this review

Dear BetteKDyersville, Thank you for taking the time to provide feedback on your stay. It is unfortunate that the condition of our hotel prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your review. We hope to welcome you... More

Columbia, Missouri
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 16, 2014 via mobile

Upon arrival after a very long car ride I was told my reservation was not in the system and because I was using my reward points instead of using a credit card they could not check me in until their servers were back up. after an hour and a half of waiting they finally upgraded me to the honeymoon suite... More

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HotelMgmt2014, General Manager at Quality Inn & Suites Jefferson City, responded to this review

Dear Tony F. I appreciate your frustration, we have become so dependent on our computer systems and use to instant response that when they aren't operating correctly it can be very aggravating, not only for you but our Front Desk staff. Which in turn sets the mood for the rest of your stay with us. The cleanliness issue has been... More

Lone Jack, Missouri
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stopped at this Holiday Inn on our way to St. Louis. After reading some other reviews I discovered that this property was being remodeled and I made sure to ask for one of the remodeled rooms. I enjoyed that the room had two sinks which made it convenient in the morning when getting ready. My daughter and I used... More

Was this review helpful? Yes 1
HotelMgmt2014, Manager at Quality Inn & Suites Jefferson City, responded to this review

Dear Ryan S., Wonderful, I'm glad you enjoyed your stay with us, and thank you for taking time to complete a review. Without feedback from our guests we can't improve. We did have a ventilation issue in the pool area but it has been resolved. Hope to see you on your next trip to St. Louis! Liz Christopher Interim General... More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 9, 2014

I stayed here with my family because we were going to tour the Capitol and other government buildings. The staff was nice enough, and the breakfast was adequate, typical of hotel breakfasts. The room, however, left something to be desired. The curtains looked like someone had wadded them up into a ball before hanging them. When I woke up in... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Quality Inn & Suites Jefferson City, responded to this review

Dear P B, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

To whom it my concern: I visited this location on july 8th at 1245am for the night with my daughter. The reason for the late check in time was because we had a horriable time at the days inn down the street. When we show up we were greeted by a very well dressed lady name Samatha!! She not only... More

Was this review helpful? Yes 1
Branson, United States
2 reviews
4 of 5 stars Reviewed July 1, 2014

Took a short two day trip to Jefferson City, MO from Branson, MO. More times than not I stay at Holiday Inn Expresses. Stayed at the Holiday Inn Express, Jefferson City on a IHG Rewards Stay. Staff was way above expectations, from Mary (Front Desk Manager) who checked me in and recognized me as a Gold Elite Member, and the... More

Was this review helpful? Yes
Sam S, General Manager at Quality Inn & Suites Jefferson City, responded to this review

Dear Tommy T, Thank you for your wonderful review regarding our staff and the hotel. I’m so glad to hear that the staff exceeded your expectations. We look forward to seeing you next time your travels bring you to Jefferson City. Sam Socias General Manager More

Hartford
Top Contributor
222 reviews 222 reviews
93 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed June 25, 2014

Stayed here on business this week. Great price, however you usually pay in other ways. Only one restaurant within walking distance (Dave & Buster's). Overall the hotel is average as HI Express properties go. The equipment in the exercise room was is disrepair and very outdated. Breakfast was great and staff is excellent. I will stay here again because of... More

Was this review helpful? Yes
Sam S, Manager at Quality Inn & Suites Jefferson City, responded to this review

Dear steve375, Thank you for your wonderful review regarding our staff and the hotel. I’m so glad to hear that the staff exceeded your expectations. We look forward to seeing you next time your travels bring you to Jefferson City. Sam Socias General Manager More

Hannibal, Missouri
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 23, 2014

The rooms were about average for Holiday Inn Express sites. Great hot and cold breakfast choices with staff present to keep tables and area clean. Staff friendly and considerate of needs. Will return for future visits when needed in area.

Was this review helpful? Yes
Sam S, Manager at Quality Inn & Suites Jefferson City, responded to this review

Dear val4321, Thank you for taking the time to submit your feedback to Tripadvisor on our behalf. We sincerely appreciate your time in doing so. We aim to offer great service & amenities, and the feedback we receive from our guests help us to direct our efforts accordingly. It's good to see that you and your family enjoyed your stay... More

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Additional Information about Quality Inn & Suites Jefferson City

Address: 1716 Jefferson St., Jefferson City, MO 65109 (Formerly Holiday Inn Express Jefferson City)
Phone Number:
Location: United States > Missouri > Jefferson City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Jefferson City 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Jefferson City Hotel Jefferson City
Holiday Inn Jefferson City
Jefferson City Holiday Inn

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