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BEST WESTERN PLUS Capital Inn

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1937 Christy Drive, Jefferson City, MO 65101-2202
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BEST WESTERN PLUS Capital Inn
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BEST WESTERN PLUS Capital Inn
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221 reviews from our community

Traveler rating
    178
    38
    3
    2
    0
See reviews for
49
39
11
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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There are newer reviews for BEST WESTERN PLUS Capital Inn
See the most recent reviews
Jane, Missouri
1 review
4 of 5 stars Reviewed September 28, 2014

I don't think my experience was typical for this hotel, as I have stayed here before without issues. Of three nights stay, apparently there was quite the party next door on the 1st night. The refrigerator was luke warm and the adjustment knob was defective. Also it sounded like Satan himself was breathing in the refrigerator area 24 hrs a... More 

Review collected in partnership with Best Western

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Floyd, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We apologize for the noisy guests next door to you and wish... More 

White Hall, United States
2 reviews
5 of 5 stars Reviewed September 27, 2014

This Best Western is a top notch hotel and the best in Jefferson City, MO. The hotel is attractive, extremely clean and the customer service goes above and beyond! It has a very nice breakfast area and numerous choices. The area is safe and it's very easy to find. Several restaurants nearby. My favorite place to stay when in town.... More 

Review collected in partnership with Best Western

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Bobbi, Thank you for your great review! Thank you for naming us the "Best" hotel in Jefferson City! We will pass along your kind compliments and hope to see you again next time you are in Jefferson City! More 

Omaha
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 26, 2014

This Best Western definitely deserves the "PLUS" category rating given by the Best Western group. Very clean and quiet property making for a great stay. Breakfast was also very good and well supplied.

Review collected in partnership with Best Western

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great review! We are glad that you enjoyed the clean and quiet rooms and full hot breakfast. We hope to see you again next time you are in Jefferson City! More 

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 25, 2014

This Best Western Plus is the best limited service hotel I have visited in the midwest. I have been to Courtyards, Hyatt Place, Fairfield, Homewood, Hilton Garden Inns, Hampton Inns, Drury Inns, and many others. None are as consistently pleasing as the Jefferson City Best Western Plus. Good beds, clean, clean rooms and linens. Very friendly people, helpful but not... More 

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your outstanding review of our hotel! We are ecstatic that you have named us the best limited service hotel in the Midwest! We thank you for staying with us and look forward to seeing you again next time you are in Jefferson City! More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

Our stay with the Best Western Plus was amazing! This is a beautiful newly rebuilt Best Western Plus, the rooms are spacious and comfortable, the hotel is extremely clean and well maintained. The staff members are friendly, knowledgeable, and go above and beyond!

Review collected in partnership with Best Western

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Jessica, Thank you for your great review of our hotel! We are delighted that you enjoyed your stay with us. We hope to see you again next time you are in Jefferson City! More 

Joplin, Missouri
2 reviews
5 of 5 stars Reviewed September 17, 2014

I stayed two nights at this wonderful hotel. The stay was amazing. Mary was so nice and sweet and always made me feel welcome. They have an awsome breakfast in the mornings so be sure you get up so you can try it out. Also they have these bath salts that you can buy in their store that are simply... More 

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Heather, Thank you for your great review! We are happy to see that you enjoyed Mary's company and our full hot breakfast! We are glad that you have chose to make the BEST WESTERN PLUS Capital Inn your place to stay while in Jefferson City! See you next time! More 

foley, United States
1 review
5 of 5 stars Reviewed September 17, 2014

nice hotel. uncomplicated. very clean. great value. nice ammenities. comfortable bed/great pillows. The staff was very nice. They smiled! They seemed to really like their jobs. That says a lot! This will be our choice each time we visit Jefferson City.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Joan, Thank you for your great review! We are glad to see that you enjoyed your stay with us. We look forward to seeing you again next time you are visiting Jefferson City! More 

Maryland Heights, United States
2 reviews
5 of 5 stars Reviewed September 16, 2014

Rooms are always clean, fairly good location to major sites and attractions, staff is always helpful and very nice, indoor pool is clean and water is good temp. For the money this is the best we have found in the area, the handicap rooms are very nice.

Review collected in partnership with Best Western

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Michael, Thank you for your great review! We value your feedback. We are glad to see you enjoyed our convenient location, helpful staff, and indoor pool and hot tub. We hope to see you again next time you are in Jefferson City. Take care! More 

Baldwin City
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 15, 2014

The room and the stay were exactly as we expected. It was very quiet and nothing interrupted our rest. The breakfast offerings were varied and extensive. The room furnishings were nice, but not extravagent. The a/c and the heat were both in working order and we used both! Missouri weather can be like that.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Sandra, Thank you for your great review of our hotel! We are glad that you had a quiet and restful stay with us. Isn't it a shame Missouri can have you using the heat and AC in the same day? We hope to see you again next time you are in Jefferson City. Thanks again! More 

iL.
2 reviews
5 of 5 stars Reviewed September 13, 2014

After a very long busy work week, and drive we did choose this place, it far out met our expectations, from the staff, Mary and at the front desk who upon check in welcomed and explained the hotels amenities, and the difference between plus and premiere. She honored my discount I had, which I was unable to access from my... More 

Was this review helpful? Yes
BWPCI26164, Front Office Manager at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great review! We are thrilled that we exceeded your expectations. We hope the rest of your trip went well and hope to see you again next time you are in the area. Thanks again! More 

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