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BEST WESTERN PLUS Capital Inn

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1937 Christy Drive, Jefferson City, MO 65101-2202
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BEST WESTERN PLUS Capital Inn
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BEST WESTERN PLUS Capital Inn
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259 Reviews from our TripAdvisor Community

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Traveler rating
    202
    49
    5
    3
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Aberdeen, South Dakota
1 review
5 of 5 stars Reviewed 2 days ago NEW

I always book our business trips for our department. They always request to stay at the Best Western when in Jefferson City. We have a few picky hotel people too but they always tell me that it is clean and has a good breakfast. Staff is friendly when I call and knows us well.

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St. Louis, United States
3 of 5 stars Reviewed 3 days ago NEW

I've never stayed at a Best Western before and selected this location based on the complimentary breakfast as I was with my family. I was disappointed in the quality of the bed and bed linens. The room was clean and included a mini fridge and microwave which was a plus. The complimentary breakfast was nice, very clean area and good... More 

Review collected in partnership with Best Western

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We thank you for your compliments on our full hot breakfast and clean rooms. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to... More 

Morton, Illinois
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stopped here on our way to the Ozarks. Very nice hotel for the money. Great rate with free breakfast. Clean and had everything we needed. Rooms are very spacious. Easy access right off of the highway.Would highly recommend!

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great review! We are glad that you chose to stay in Jefferson City on your way to the Ozarks. Thank you for your compliments and recommendation of our hotel. We hope that next time you are passing through you visit us again. Have a great day! More 

Branson, United States
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This Best Western Hotel is perhaps the best hotel I have stayed in, not just Jefferson City, but just about any city in a long time. My family were greeted by Jessica on the Front Desk, who was an absolute pleasure. We were very impressed with how clean and nearly new looking the hotel looks, even though it is 8... More 

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Tommy, Thank you for your shining review of our hotel! We can't thank you enough for your kind words about our hotel and staff! We are very lucky to have such a great team here that takes customer care seriously and works together to give our guests the best experience possible. We look forward to seeing you and your wife... More 

Champaign,Il
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed here a few different times when passing through Jefferson City. From the minute you walk in the door, the place is great! The staff behind the desk was amazing, so friendly & helpful!! The room huge as well as clean, always a plus. The breakfast was one of the best by far, actual food, not just muffins &... More 

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great review! We are so thrilled that you enjoyed your experience from start to finish! We are lucky to have such a caring and friendly staff. We thank you for your loyalty to our hotel and look forward to seeing you next time you are in Jefferson City! More 

Florence, Arizona
5 of 5 stars Reviewed 2 weeks ago

We absolutely loved the woman at the front desk, she was so friendly and helpful! The rooms were really nice and we enjoyed using the spa. The breakfast was really good, a lot of variety and the man that taking care of it was friendly and kept everything looking really nice. This was our favorite place that we stayed at... More 

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Marci, Thank you for your great review! Thank you for your compliments about Mary at the front desk and Michael in the breakfast room. We are lucky to have such a wonderful staff! I will pass along your compliments. We hope to see you again next time you are in Jefferson City! More 

Tremont, Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here while traveling through MO. Convenient location off the interstate with no traffic noise. Friendly staff. Good breakfast with the usual scrambled eggs, waffles, biscuits and gravy, etc. Only negative for us are the thin walls. We had a cougher next door :(

Was this review helpful? Yes
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your good review of our hotel. We are glad that you enjoyed our convenient location and full hot breakfast complete with scrambled eggs, biscuits, gravy, sausage, hash browns, waffles, yogurt, cereals, and many other items. We hope to see you again next time you are in Jefferson City! More 

Saint Louis, Missouri
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have been staying here on business and personal trips since they opened and I must say the hotel has not gone down at all. The rooms are always super clean and staff goes out of their way to make your stay enjoyable. Breakfast is great with meats, eggs, biscuits and gravy and the other continental breakfast items. Nice that... More 

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great review! We appreciate your compliments on our clean rooms, accommodating staff and extensive full hot breakfast. We thank you for staying loyal to our hotel and appreciate your business each and every time you choose to stay with us. Have a wonderful day! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Front desk was very friendly and helpful. The hotel was very clean and the room was very clean. Breakfast was good and always on time. The other staff was friendly and helpful if I needed anything. The location was good for my purpose of the trip. The cost was reasonable.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great review! We appreciate your compliments to our front desk staff, clean rooms and breakfast staff! We hope you have safe travels and hope you will visit Jefferson City again! More 

Eagan
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This appears to be a relatively new building so one would expect things to be in good shape and they definitely are! We booked one day ahead based on ratings and our general experience with Best Westerns and we were very, very pleased with this property and the value received. It definitely deserves those great ratings!. Ours was a single... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Gary, Thank you for your shining review! We are glad that you noticed our attention to detail and focus on superior customer care. We are blessed to have such a great management and housekeeping staff that take great care of our property. Thanks again for your great review and we hope to see you again next time you are in... More 

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