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BEST WESTERN PLUS Capital Inn

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1937 Christy Drive, Jefferson City, MO 65101-2202
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BEST WESTERN PLUS Capital Inn
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BEST WESTERN PLUS Capital Inn
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218 reviews from our community

Traveler rating
    175
    38
    3
    2
    0
See reviews for
49
37
11
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Clinton, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is great! I love they provide a nice comfortable couch and sitting area to watch their AWESOME big flat screen television. The staff is great and having the fridge and microwave in the room already is a great plus to make it feel user friendly. The bathroom: FINALLY a big tub you can actually get in and relax.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Dana, We thank you for your great review! We are delighted that you enjoyed our spacious suite-style rooms complete with a 42'' LCD TV, mini fridge and microwave. To answer your question, our restrooms do have granite counter tops. We hate that there were issues connecting to our internet. Yesterday, we replaced all of our routers in hopes that it... More 

Imperial, United States
1 review
5 of 5 stars Reviewed 1 week ago

Super clean, wonderful service! We stayed here with my sons for a speed skating competition. Next meet, this is where we are staying. The rooms were super clean, beds comfortable, pool area was well maintained and stocked with towels. Front desk made sure that everything was up to par and ran efficently. As a regular traveler, I have no hesitation... More 

Review collected in partnership with Best Western

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Jennifer, Thank you for your great review and recommendation! We hope your son's competition went well! We are delighted to see that due to our clean rooms, comfortable beds, and accommodating staff, you will be returning. We thank you for your business and will see you next time! More 

Kernersville NC, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I selected the hotel because it had an indoor pool. We were on a family vacation and this is important; however, the pool was constantly filled with geriatric, very old ladies. One of my children accidently splashed a few drops of water on one and she lit into him. I do not take kindly to someone complaining to my children... More 

Review collected in partnership with Best Western

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BWPCI26164, Owner at BEST WESTERN PLUS Capital Inn, responded to this review

Donald, Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Colorado Springs, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Absolutely great hotel. Very clean and well maintained. All of the staff are wonderful! It is very obvious that they are all about providing the best customer service. I would highly recommend this hotel for either business or pleasure!

Review collected in partnership with Best Western

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Dale, Thank you for your great review! We are so glad you are staying with us and enjoy having you each week! Thank you for your recommendations as well! More 

St Louis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice and clean. Helpful staff. Overall nothing wrong with the place. Will book again next time I am back in town. Has nice pool and hot tub. fridge and microwave in room. Nice tub and shower. And I don't have anything else to stay... why does this review have to be a min. of 200 characters????????

Review collected in partnership with Best Western

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BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Mike H, Thank you for your great review! We appreciate you staying with us and are glad that we met your expectations of cleanliness and customer service. We look forward to your next stay. Safe Travels! More 

Carthage, Missouri
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everyone goes out of their way to make your stay the best from front desk, breakfast to the housekeepers. Owner even let us use bbq grill. Beds was nice. Rooms are big a clean. Pool is awesome. Hotel is close to everything you need to see. Nice quite place to stay for family.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Lori, Thank you for your great review! We are glad to see that our staff helped to make your stay perfect! We hope to see you again next time you visit Jefferson City! More 

webster groves
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Best Western Plus in Jefferson City was a one-nite stop on our "Sisters'Week Itinerary". We wanted to take the Missouri State Capitol tour on our way to our last destination. The Capitol tour was really wonderful, and so was the Best Western! The 3 of us were able to relax, use the internet to catch up on e-mail, and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Donna, Thank you for your great review of our hotel. We are delighted to see that you enjoyed your stop here in Jefferson City on your "Sister's Week Trip." Thank you for your compliments on our pool, hot tub, breakfast, and friendly staff. We hope that next time you are in Jefferson City you will stay with us again. Since... More 

Sallisaw, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

Staff was very friendly and helpful. This hotel was very clean and accessible. The breakfast was also very well done with many options and kept very clean and well kept. Rooms were very clean and tidy with spacious rooms and plenty of furniture in them but not to much that would hamper movement.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Hello, Thank you for your great review! We are glad that you enjoyed our clean hotel, large breakfast spread, and spacious rooms. We hope you had a safe trip home and hope to see you again next time you are in Jefferson City! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

Everything was perfect except for the poor internet - I did not report it as I was busy with the conference I was attending. The breakfast staff was the most polite I have encountered at a motel as was check out service. Easy access from the highway and good parking. I was on the third floor and it was very... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Bonnie, Thank you for your good review! We are sorry that you had trouble connecting to the internet during your stay. Thank you for your kind words about our breakfast and front desk staff! We hope to see you again next time you are in Jefferson City! More 

Broken Arrow, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2015

Great room, great staff, great breakfast. Recommend! Always feel welcomed. Easy access. Internet access. Overall provides a perfect stay. No complaints, ever. Room temp easy to control and consistent. One of these trips I am going to take the time to use the great looking pool and workout room.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Barbara, Thank you for your shining review! We thank you for your compliments about our rooms, staff, breakfast and amenities. We are thrilled to see that you find no complaints with us. Thank you for staying with us and we hope to see you again soon! More 

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