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DoubleTree by Hilton Jefferson City

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422 Monroe Street, Jefferson City, MO 65101
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DoubleTree by Hilton Jefferson City
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DoubleTree by Hilton Jefferson City
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340 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Baltimore, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

A well maintained hotel with modern furnishings. It occupies a former Holiday Inn built in the classic round design with the restaurant on the top floor. All features are very accesible and convenient. A great place to stay in Jefferson City. The room was very quiet and clean.

Review collected in partnership with DoubleTree by Hilton

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Top Contributor
62 reviews 62 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the worst Doubletree hotel I stayed so far. The agent who checked me in at 630p on Apr 14 was completely díconnected, disengaged. She did not acknowledge my membership status with Hilton and still not when I told her I was Gold member and if there is any availability for upgrade. She simply looked at my card and... More 

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Tsteck, Guest Relations Manager at DoubleTree by Hilton Jefferson City, responded to this review

Thank you so much for responding in regards to your recent stay here at the DoubleTree Hotel. We are all very sorry for the issues you experience at check in and beyond. I am unable to get a lot of information about your stay off Tripadvisor so I do not know the exact issue in regards to when or who... More 

Kansas City, Missouri, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This is an excellent hotel in downtown Jefferson City, Missouri. Staff are really nice people and food is first class. I stay at Doubletree in Jefferson City about six times a year. I wouldn't stay anywhere else. Plus, if you don't have a car you can walk around downtown. The hotel is across the street from the Miller Performing Center.... More 

Review collected in partnership with DoubleTree by Hilton

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Tsteck, Guest Relations Manager at DoubleTree by Hilton Jefferson City, responded to this review

Thank you so much for your response. We really do always enjoy having you here and look forward to continuing to be your go to hotel in our area. Cheers! More 

Jefferson City, MO, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

If you need a hotel that is neat and clean - this hotel meets that expectation. In that respect I would not hesitate to stay there again. However, the hotel does have some issues. Front desk person appeared annoyed that we reported our room door was out of order and would not lock. We couldnt leave our things/room until it... More 

Review collected in partnership with DoubleTree by Hilton

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Tsteck, Guest Relations Manager at DoubleTree by Hilton Jefferson City, responded to this review

Thank you for responding about your most recent stay here at the DoublTree. I do apologize about the areas we fell short in. Especially concerning the door not locking. I remember that being a rather embarrassing issue on our end. It was simply a rare issue and the machine that we reprogram the door with was not charged. No excuses... More 

Rolla, Missouri
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 17, 2015

We have always had great service at this hotel, however they no longer provide bars of soap. It is probably me, but I do not like the bottle of soap etc. The only other issue you might have is there is very limited parking at the hotel. Everything else and the staff are always great!

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Tsteck, Guest Relations Manager at DoubleTree by Hilton Jefferson City, responded to this review

I'm very pleased that you have always chosen us as your place to stay in the Jefferson City area and hope you will continue in the future. I'm very pleased to announce that we understand the complaints of not having the soap that guest are accustomed to having. We have gotten all of our inventory filled for the bath and... More 

Chicago, Illinois
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 17, 2015

Nice hotel, but a bit older. Clean. Comfortable. Nice jacuzzi and pool area. Penthouse restaurant has sweeping views of the city and state Capital. Free breakfast buffet was delicious. Staff was warm and friendly.Front desk staff was very helpful with small problem that I had connecting to the free wifi.

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Tsteck, Guest Relations Manager at DoubleTree by Hilton Jefferson City, responded to this review

Thank you for giving us a review about your most recent trip here to Jefferson City, It sounds like you had a rewarding experience overall but your grading was a bit on the fair side. Let us know any ways we can make improvements on what we have here and we will do what ever we can to earn that... More 

Austin Texas
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 17, 2015

We arrived about 8:00pm at night. Very easy to find. I liked the parking garage beneath the hotel. Our room was very crowded for 3 people. very clean. There was too much furniture in the room and not enough towels for 3 people. My dad said for Hilton to be such a huge name he was very disappointed. We ventured... More 

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Tsteck, Guest Relations Manager at DoubleTree by Hilton Jefferson City, responded to this review

Thank you for taking the time to write a review. We really do appreciate your feedback and will use it the best we can to improve our overall service. Sorry that our city does not offer much for social settings on Sunday nights. It is a little more lively Tues through Thurs but it is also a little more of... More 

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2015

I had a great stay at the double tree last week. Room 1007 has a nice view of the capital building. Had appetizers and dessert at the restaurant. Everything was wonderful and we had great service. Only negative thing was that the room didn't have a bar of soap to wash your hands with. The front desk told me we... More 

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Tsteck, Guest Relations Manager at DoubleTree by Hilton Jefferson City, responded to this review

Thank you, our 07 rooms are one of my favorites. They offer some of the best views this little town has of the capitol building and downtown Jefferson City. I'm also pleased to announce that we have resolved the soap issues we have all of our new products including hand soap in every room. Hope to see you again soon. More 

1 review
5 of 5 stars Reviewed March 9, 2015

We really enjoyed our warm cookies upon arrival and loved our room. It was very clean and quiet. We also had a great view! It was in a good location..close to restaurants and the Capital Bldg. We highly recommend this hotel!

Review collected in partnership with DoubleTree by Hilton

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Tsteck, Guest Relations Manager at DoubleTree by Hilton Jefferson City, responded to this review

We're all pleased to here that you had a great overall experience and I look forward to sharing it with our staff. We all wish you safe travels. More 

Leeton, United States
1 review
3 of 5 stars Reviewed March 9, 2015

Average hotel experience. Nothing to write home about. The beds hurt my back and I got a room that I repaired the toliet. Typical hotel television but nothing exciting. The breakfast was typical motel breakfast that was charge at $18.00. The type of breakfast that is included at most other hotels. If asked for a recommendation I would say very... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Tsteck, Guest Relations Manager at DoubleTree by Hilton Jefferson City, responded to this review

Thank you for taking the time to fill out a survey in regards to your most recent stay. I'm sorry that you had such an average experience here at the DoubleTree. We typically pride ourselves in being the premier hotel in this area and I would love the opportunity to prove that to you. Please contact me before making your... More 

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