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Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd.

2.0 of 5
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6065 North Lindbergh Boulevard, Hazelwood, MO 63042
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1 room 1 adult
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Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd.
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51 Reviews from our TripAdvisor Community

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Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed September 16, 2015 via mobile

First.. I want to say the staff was very friendly. However- we booked a non smoking king. And although it did appear to be noted as non smoking it did stink like stale smoke. The heating/cooling unit looked like the filter had never been changed or cleaned.. visible dust caked on the inside. The bed was clean but nothing else... More 

Helpful?
1 Thank gossipsquirrel
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

I appreciate you bringing your experience to our attention. We appreciate the kind comments about our staff; however, we apologize for the cleanliness issues you experienced. As this hotel’s manager, I can assure you that we will be reviewing our room inspection procedures to ensure your experience is not repeated. Thank you very much for providing us with your feedback.... More 

San Francisco, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 1, 2015

We had a pleasant stay here. The staff was very nice, everything was clean, and our room was spacious and comfortable. There didn't seem to be a lot of dining options nearby, and breakfast consisted only of coffee/tea, granola bars, oatmeal, or fruit. However, it suited our needs and was a good value: we would stay here again.

Helpful?
1 Thank Ana M
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

Thank you so much for posting a review of our property. It's great to hear that our accommodations were comfortable for your stay. I truly appreciate your comments regarding our friendly staff and reasonable rates. The staff and I would love to provide you with another comfortable stay in the future. More 

Hagerstown, Maryland
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 10, 2015 via mobile

Not the cleanest or best quality, but the location is good. They offer free airport transportation and the airport has the metro which goes to downtown Saint Louis. They have a small fitness area, wash room, and sitting area. There is a grill and picnic table outside. They are within walking distance to the grocery store and an ihop. They... More 

Helpful?
Thank Rachelrowe14
California
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed August 2, 2015 via mobile

This hotel was a hot mess! The room was old and needed an entire rehab. The kitchen area had no dishes or glassware in it. The only glasses were 2 plastic cups in the bathroom. When I asked the staff at the desk for ice I was told there wasnt any. No hair dryer in the bathroom either. All the... More 

Helpful?
1 Thank rose1507

Travelers are raving about these Hazelwood hotels

Tinley Park, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 4, 2015 via mobile

I was a bit worried about what this hotel was going to be like since the rate was so low but i was pleasantly surprised to discover that i felt safe! No its not a super classy hotel and the decor was a bit outdated but all I needed was a place to sleep for a few nights. It seemed... More 

Helpful?
1 Thank michele0203
Level Contributor
2 reviews
3 of 5 stars Reviewed June 4, 2015 via mobile

This is the first Extended Stay America that I have stayed in that you had to ask for what is usually already provided in the rooms. I've stayed at several and the dishes, cookware, silverware and even a small bottle of dish detergent were provided. This one had a few towels and that's it. The room was fairly clean except... More 

Helpful?
Thank Sheena S
San Jose, California
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 23, 2015

My hubby and I stayed here for a long weekend during a friends wedding. For the price, this place was great. It was a nice sized room, great water temperature in the bathroom, and heater worked great in the cold winter air. The parking was free and super easy to get in and out. It wasn't really close to anything... More 

Helpful?
Thank MrsRojas26
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you were pleased with your spacious room, our free parking and your stay overall. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area. More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 17, 2014

I chose this place because of the low rates, and failed to research it first, and now I know why it was so cheap. I am in the process of relocating to the St Louis area for work, and I wanted to make my relocation benefits stretch as far as possible, but this place is so bad it makes a... More 

Helpful?
4 Thank Kyle M
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

Kyle - Thank you for the feedback about your stay at our hotel. We sincerely apologize that our hotel did not meet your expectations and that you did not receive quality service. In response to your feedback, we are scheduling a deep cleaning for our rooms and common areas. We will also review our standards for service with our staff.... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 11, 2014

I went to visit family in Missouri on Friday September 5. 2014 when I arrived at Extended stay I was not greeted by the rep. at the front desk. She just stood there and looked at me and proceeded with what she was doing.......I stood there until I was finally acknowledged. When I went up stairs to my room there... More 

Helpful?
7 Thank Chanel J
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

Thank you for taking the time to tell us about your experience. The situation you described regarding the customer service you received and the cleanliness of your room is truly regrettable. Please accept our most sincere apologies. We will work with our staff to make sure we are always providing our guests with quality, friendly service. We will also make... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 1, 2014 via mobile

I really enjoyed my stay here!! The staff was extremely generous to me & met all of my needs & expectations while there!! I felt safe & have absolutely no complaints about anything!! I'd recommend it & I WILL be staying again!!

Helpful?
1 Thank Kenisha W
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

Thank you for telling us about your experience. We are so glad that you had a great stay with us and that our staff took wonderful care of you. Thank you again for your positive review. We look forward to seeing you again soon. More 

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