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All 10 Hazelwood hotels

Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd.

2.0 of 5 Hotel   |   6065 North Lindbergh Boulevard, Hazelwood, MO 63042
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Ranked #7 of 10 hotels in Hazelwood
A recent review
5 of 5 stars reviewed 2 days ago
Kenisha W
  • Overview
  • Reviews (42)
  • Photos (18)
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  • Room tips (13)
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42 people have reviewed this hotel

Traveler rating
    12
    4
    6
    4
    16
See reviews for
3
4
10
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

I really enjoyed my stay here!! The staff was extremely generous to me & met all of my needs & expectations while there!! I felt safe & have absolutely no complaints about anything!! I'd recommend it & I WILL be staying again!!

Was this review helpful? Yes
Quincy, Illinois, United States
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 3, 2014

I decided to stay here last Saturday night because of a late night airport run. The customer service here was great. The room and location were fine. My only gripe was the size of the bed. While I thought I was getting two double beds, I actually got two single beds. I was tired and slept fine anyway so I... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

Thank you so much for posting a review of our property. It's great to hear that you received good customer service and that you appreciated our affordable rates. Still, I do apologize that the beds in your room did not meet your expectations. Your feedback will be useful as we continually work to improve our hotel, so I thank you.... More

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 1, 2014

I arrived late; I called to tell them it would be after 10pm when I get there and the lady said that's fine, we'll see you when you get here. I arrived, got my key and bell cart to get my things. I walked into the room and it had an interested smell, didn't know what it was. I always... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

Thank you for providing us with details about your stay. The cleanliness you described is unacceptable, and we sincerely apologize for your experience. To uphold our company's high standards, we will be replacing curtains throughout the hotel and working with our housekeeping staff to ensure every room is cleaned to our standards. We will also meet with our front desk... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2014

My boyfriend and I came down to St. Louis for the weekend, and decided to stay here because we found a great deal online. The exterior is in great condition, and is exactly as pictured. We were greeted at the front desk by a lady names Sophie, she has great customer service! She gave us our room keys and told... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

Savanna - Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your stay with us and that we could provide you with a comfortable and affordable stay. We also appreciate your kind words about Sophie, as we pride ourselves on customer service. Thank you again for your... More

cleveland,ohio
Top Contributor
81 reviews 81 reviews
78 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed June 23, 2014

My husband booked a room here for 2 nights on a business trip. He didn't know that this was a nasty run down (not even a motel). The bedding had so much hair on it he had to call down to get another one only to be told that they were locked up....Really!!! The sink had left over tooth paste... More

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Mountain Home, Arkansas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed June 12, 2014

I had booked a room with two beds, they did not have it-reservation way made one month in advance. Kitchen did not have pots or pans, they brought a cot with one mattress the width of a pillow. We stayed two nights and went to another hotel. They did refund the amount left plus one day. They really need to... More

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed June 9, 2014

This extended stay pales in comparison to ones I've stayed at. Rooms are dark, dingy and in bad need of updating. There were none of the usual amenities included in the bathroom. There were dirt and stains on the carpet. I was in a no smoking room but it smelled like old smoke.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for the stains on the carpet and that the room smelled like smoke. To prevent this from happening again, our staff is deep cleaning the carpets in that room. I really appreciate you bringing this to our attention. Please do not... More

Springfield, Illinois
1 review
1 of 5 stars Reviewed June 5, 2014

I spent a week here on business, and I was totally unsatisfied. The rooms smelt like animal urine and the AC unit did not work. I submitted this review the day I returned from the stay and they called me within five minutes to ask what they could do to make it right. I said to clean the hotel, get... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

Thank you for posting a review of our hotel. I apologize for the odor issue you encountered during your stay. As well, I am sorry that your air conditioner did not work. I will be meeting with our housekeeping and maintenance staffs to ensure your experience is not repeated. Thank you for bringing this to our attention. We hope that... More

Senior Contributor
25 reviews 25 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed March 7, 2014

This hotel is extremely rundown and not well taken care of. I've been there a couple of times & both rooms that I have been in we're very dirty, with stains on the furniture, carpeting, and walls. The entire property smells musty. Management really needs to get better control of their house keeping, and maintenance staff at this location. I... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that the cleanliness and overall condition of our hotel did not meet your expectations. As this hotel’s manager, I will be meeting with our housekeeping and maintenance staffs to ensure your experience is not repeated. I am grateful for... More

Madisonville, Kentucky
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 20, 2014

The furniture in the room needed updating but for the price the sleep was average. The staff were on point and were very concerned about the welfare of all guest. If on a budget you will not be disappointed.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our staff and your room. We will be sure to keep your feedback in mind as we continue to make improvements to the hotel in the future. Thank you again for posting your review. I do hope that... More

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Additional Information about Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd.

Address: 6065 North Lindbergh Boulevard, Hazelwood, MO 63042
Phone Number:
Location: United States > Missouri > Hazelwood
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - St. Louis - Airport - N. Lindbergh Blvd. 2*
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Also Known As:
Extended Stay Hazelwood
Hazelwood Extended Stay
Extended Stay America Hazelwood

18 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Number of rooms
122

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  • At what time does the pool open each day?

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