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Studio Plus Deluxe Studios - St. Louis - Airport Hotel, Hazelwood

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Studio Plus Deluxe Studios - St. Louis - Airport

2.0 of 5
155 Chapel Ridge Road, Hazelwood, MO 63042 (Formerly StudioPLUS - St. Louis - Airport)
Hotel amenities
Studio Plus Deluxe Studios - St. Louis - Airport
9 traveler photos
Ranked #4 of 10 hotels in Hazelwood
3.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveler rating
    6
    4
    1
    1
    5
Date Rating
Hazelwood
1 review
“Handy Location and Very Friendly, but Room was Dirty”
2 of 5 stars Reviewed May 19, 2013 NEW

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Review collected in partnership with Easytobook.com

Dallas, Texas
1 review
“Very nice helpful staff. Great Customer Service”
5 of 5 stars Reviewed March 28, 2013

Allowed me to check in early with no fee, lovely clean nice bedding, free quick snack breakfast, big fridge, nice tv and channels. Clean. The only thing I didn't like was that the smoking and non smoking rooms were on the same hall but on opposite ends so you can smell ciggs. The carpet in that hall is a little... More

Was this review helpful? Yes
Region39, Manager at Studio Plus Deluxe Studios - St. Louis - Airport, responded to this review
March 31, 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“If you want to stay in a dump, perfect place for you.”
1 of 5 stars Reviewed December 20, 2012

if you are looking for a hotel were you are reservation does not match with what you reserved please stay here. Once the hotel staff gets off their cell phone, they might be able to help you. Since the screwed up my reservation, I was left with a semi remodeled room with no pillows yes I said not pillows. The... More

Was this review helpful? Yes 1
Region39, Manager at Studio Plus Deluxe Studios - St. Louis - Airport, responded to this review
December 27, 2012

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s manager, I... More

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“Terrible Place. Will never go there again”
1 of 5 stars Reviewed October 8, 2012

Booked online for $ 39.99 for Friday night, but was denied the rate on arrival to non availability of room category. I was upgraded to higher category room and was charged a higher room rate on arrival! Old place. No lifts. No printer facility to print anything! Dirty carpets. Doors knobs in the lobby don't work. Room smell/ stink inside.... More

Was this review helpful? Yes
Region39, Manager at Studio Plus Deluxe Studios - St. Louis - Airport, responded to this review
October 10, 2012

Thank you for taking the time to write a review of your stay. I sincerely apologize that there was confusion on your room rate when you checked in. To make sure this doesn't happen again, I am re training our front desk staff on how this issued should be handled so that it does not occur again in the future.... More

Boston, ma
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Stay here if you're looking for an smelly, unmaintained hotel in a bad neighborhood”
1 of 5 stars Reviewed September 15, 2012

Location is in a sketcky industrial park behind the airport. Nothing to eat, shop nearby and frankly the neighbors did not look happy at the existing of this run down hotel in their hood. The rooms smell very bad - the hotel obviously does not believe in maintenance. The hallways reaked as well so you really had to go outside... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Studio Plus Deluxe Studios - St. Louis - Airport, responded to this review
September 17, 2012

Jason - I recently received a copy of your review for our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience of our guests,... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Pleasantly surprised!”
5 of 5 stars Reviewed September 2, 2012

Hotel staff was very accommodating and professional!!!! The room was very clean. The bed was very comfortable and the linens were spotless which is something rare with older hotels. Room temperature great. The reception of the free internet was excellent and very fast. They let me check in 2-3 hours early. Good security at the hotel. You will need to... More

Was this review helpful? Yes
Manager_11525, General Manager at Studio Plus Deluxe Studios - St. Louis - Airport, responded to this review
September 4, 2012

Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to have you again as our... More

Norman, Oklahoma
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Best for the price”
4 of 5 stars Reviewed June 29, 2012

I kind of like it, the rooms are okay and staffs are welcoming. The only problem is their price varies in every now and then. Price is unreliable. You have to bargain a little to get the good price.

Was this review helpful? Yes 2
Management response:
July 16, 2012

Thank you so very much for your glowing review of Studio Plus St. Louis - Airport. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More

Turlock, California
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
“Bed too hard, no-shuttle”
1 of 5 stars Reviewed May 3, 2011

Cons: Bed was too hard to sleep in. Pillow not much better. Has no airport shuttle. Taxi to airport cost $18 plus tip one-way. Desk is not open 24-hrs. I don't think of this as an airport hotel. Pros: Desk clerk at check-in was polite and helpful. Our room was clean. Showed no sign of bugs (we always check). Our... More

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Management response:
July 13, 2012

Thank you for your feedback. We are always looking for ways to improve our property so that we can provide the best guest experience possible. We will take your suggestions into consideration as we make future decisions. We hope to see you again in the near future and thanks for choosing Studio Plus. More

Wisconsin
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Friendly staff and very polite”
5 of 5 stars Reviewed March 21, 2011

The room was nice and comfortable. The staff was friendly and professional. Room was clean.

Was this review helpful? Yes
Austin, Texas
1 review
“good stay”
3 of 5 stars Reviewed August 13, 2010

We stayed 4 days and enjoyed it. Good place for the price.

Was this review helpful? Yes
 
 
Studio Plus Deluxe Studios - St. Louis - Airport
Studio Plus Deluxe Studios - St. Louis - Airport
3.5 of 5 stars 17 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Studio Plus Deluxe Studios - St. Louis - Airport

Also Known As:
Extended Stay America Hazelwood
Address: 155 Chapel Ridge Road, Hazelwood, MO 63042 (Formerly StudioPLUS - St. Louis - Airport)
Region: United States > Missouri > Hazelwood
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #4 of 10 hotels in Hazelwood
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Studio Plus Deluxe Studios - St. Louis - Airport
155 Chapel Ridge Road
Hazelwood, MO 63042
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