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Comfort Inn & Suites Hazelwood

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7133 Douglas Palmer Place, Hazelwood, MO 63042
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Comfort Inn & Suites Hazelwood
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Comfort Inn & Suites Hazelwood
Comfort Inn & Suites Hazelwood
Comfort Inn & Suites Hazelwood
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67 reviews from our community

Traveler rating
    23
    21
    12
    3
    8
See reviews for
27
13
6
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (67)
  • Mar-May only
    (26)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (8)
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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I recently stayed at you guys hotel and I must say the front desk employee Sheila and general manager Kelvin made my stay very well pleasant. They both were very friendly and professional. Because of my experience, I will be returning back. Thank you Sheila and Kelvin KEEP UP THE GOOD WORK!!!!!!!!!!!

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Excellent staff we were put in a room with a broken heater which was ok since it was warm out we just notified the night clerk so we would not be held responsible. ..the next morning Kelvin, the manager went above and beyond all expectations! We as a family are looking forward to revisiting the st Louis area and will... More 

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Topeka, Kansas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Glad we stopped for the night. Staff was attentive and helpful. Property was clean and provided just what we needed for the night. Breakfast was full of variety and met everyone's desire. The pool was a little bit chilly, but the kids didn't mind - they had energy to burn.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here without knowing if I would like it but oh was I pleasantly surprised!! Most clean and comfortable beds I've ever seen. Service was excellent and breakfast was good! A nice selection of cold and hot food. I would definitely recommend!

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1 review
4 of 5 stars Reviewed 2 weeks ago

Clean and quiet hotel.The front desk people were very nice, accommodating and respectful. The breakfast was good and the lady who was in charge was very nice. The bed was too firm for our tastes though. Other than that it was a good stay.

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HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for leaving a review. The location, the quietness, and the breakfast are definitely part of our finest amenities. I am glad your visit with us was enjoyable. If you are in Hazelwood again I hope you choose Comfort Inn & Suites. Nancy More 

Springfield, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

This newly remodeled hotel far exceeded our needs and expectations. Our criteria was an indoor pool for the kids and to try for all of us to be on the same floor. The manager went out of his way to accommodate our room needs and the pool area was perfect for the kids. The rooms were very clean and well... More 

Was this review helpful? Yes
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for the review! I think you said it better than I ever could have. The staff will bend over backwards for you, the pool is awesome, and the housekeepers take so much pride in their work. I hope you were able to enjoy the breakfast as well. Thank you for the nice review. I know you have a... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Overall it was an OK stay. The hotel is older and needs a little maintenance however it was clean and quiet. I have no major complaints. For the price I would recommed Ssaying at the Comfort Inn in Hazelwood Missouri.

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HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for taking the time to review the hotel and your stay with us. I agree with you that our rates are affordable and the hotel is comfortable. I will share your comments with the owner regarding the other issues. Again, thank you for the review, Nancy More 

Wichita, Kansas
1 review
5 of 5 stars Reviewed 3 weeks ago

Your front desk night and morning was very kind and helpful on check in and checkout. Located in a good spot off of the highway easy on easy off. Plenty of different kinds of restaurants and fast food places around. Several gas Stations to chose from.

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HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for taking the time to leave a review. I am so glad the location offered the amenities important to you; in and around the hotel. It is always great to hear that the staff went above and beyond to offer the service you deserve. Best wishes, Nancy More 

Springfield, IL
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My daughter and I were in town for a family get togetherand stayed at this particular hotel. The room was clean and comfortable and was in a good location. We experienced excellent customer service. Breakfast was good and the area was very neat and clean. I would certainly stay again without question.

Was this review helpful? Yes
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

I am so glad that you had such a nice stay with us. I appreciate the time you took to leave a review. It is always nice to fine a hotel with a location that works for a family event. Thank you for such a sincere review, Nancy More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The staff was very friendly and helpful. Evej tho itay be an older structure the floors, walls etc looked very freshly remodeled. Probably the cleanest smelling lodge ever. Only fuss was pool water 80 degrees and less. Kinda goofed up our 4 yr Olds experience as she had been anticipating the pool for nearly 2 mo.

Was this review helpful? Yes
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for taking the time to leave a review. It helps us know that we are doing the right things for our patrons. I will let the owner know about the pool temperature. Thank you again, Nancy More 

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