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Comfort Inn & Suites Hazelwood

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7133 Douglas Palmer Place, Hazelwood, MO 63042
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Comfort Inn & Suites Hazelwood
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75 Reviews from our TripAdvisor Community

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Traveler rating
    27
    24
    12
    3
    9
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31
16
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (34)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (8)
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Saint Louis, Missouri
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I made a mistake in choosing to stay at this hotel. Upon entering I was impressed by the tidy appearance of the lobby, & was looking forward to spending the evening in our ($144 after taxes) whirlpool tub suite. The first disappointment came after we went into our suite and saw a filthy dinghy rag lying on... More 

Was this review helpful? Yes 2
Kansas City
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 26, 2015

I was needing an inexpensive place to book a set of rooms for a competitive team event over several days. I wasn't sure about such an inexpensive hotel, because I've had horrible experiences in the past with a different chain (La Quinta) in a different town. I was cautious especially because I cannot stand cigarette smoke and this hotel has... More 

Was this review helpful? Yes
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for the detailed review. It helps potential guest get an idea of what the stay might be for them. Hosting groups is an interesting opportunity because of diverse expectations. I am glad it worked out and I am forwarding this review to the manager so he can pass it on to the staff. Thank you again, Nancy More 

Houston, Texas
1 review
4 of 5 stars Reviewed April 16, 2015

This was the second time we stay at this Hotel, both times was great. we drove from Houston, TX and by the time we got there we was so tired. Very spacious and clean rooms. great location. Great staff

Was this review helpful? Yes
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for taking the time to leave a review. Your hit on the best part of our hotel. The beautiful, spacious, and comfortable rooms. A great place to rest your weary head and a decent price. Thanks again, Nancy More 

1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

The staff is always so welcoming. Making sure that we feel at home whenever we visit! The rooms are always clean, fresh linens! The management makes sure that all employees are pleasant and very hospitable! I would definitely recommend Hazelwood Comfort Inn

Was this review helpful? Yes
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for that nice review. The staff is welcoming and the hotel is beautiful. I hope you were able to enjoy the pool and the workout room. The breakfast is delicious and plentiful. Sincerely, Nancy More 

Riverton, Illinois
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2015 via mobile

we have stayed in this motel many times when it was a Hampton Inn. We chose it again, which is now a Comfort inn & Suites. Still a great place to stay, good breakfast. Great staff, really pleasant and helpful. Free Wifi, coffee & Tea in room. No Microwave and no ice box. We were the last room on 2nd... More 

Was this review helpful? Yes
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for being loyal to our location. We are glad that continue to come and stay with us. Sincerely, Nancy More 

1 review
5 of 5 stars Reviewed April 8, 2015

This was my second time staying at this hotel and the staff was great both times! The hotel was nice and clean! The lady at the front desk was great, also the Manager Kelvin were great during my entire stay. Thanks Kelvin a Million and to your staff keep up the great work!

Was this review helpful? Yes
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for your review and thank you for coming back again. The staff works hard to make sure that the guests are treated the best they can be. I hope to see you again, Nancy More 

Topeka, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

Everything was very nice. Complimentary Breakfast is good with lots of options. Pool area was nice. Great weekend get away. The staff was excellent and accommodating. The staff was very friendly and anticipated our needs. Way to go Kelvin, we will plan on staying here again.

Was this review helpful? Yes 1
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for your review. I agree with everything you said. Thank you for sharing your thoughts with other potential guest. Nancy More 

1 review
5 of 5 stars Reviewed April 1, 2015

We were greeted promptly upon our arrival. The room was ready and prepared for us as we expected. We traveled with a large group of kids, and the staff was very friendly to our entire group. Overall, clean property and friendly staff!

Was this review helpful? Yes
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for taking the time to leave a review; it is appreciated. Hosting a large group is a challenge and it sounds as though it went smoothly. I hope your group had time to enjoy the heated, indoor pool. I also hope that the complimentary, hot breakfast was enough to satisfy the children as well as adults. Thank you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

I recently stayed at you guys hotel and I must say the front desk employee Sheila and general manager Kelvin made my stay very well pleasant. They both were very friendly and professional. Because of my experience, I will be returning back. Thank you Sheila and Kelvin KEEP UP THE GOOD WORK!!!!!!!!!!!

Was this review helpful? Yes 1
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for the nice review. The staff at the hotel works hard to make every aspect of your stay enjoyable. I hope you had a chance to enjoy the complimentary breakfast and the indoor pool while you were with us. Thank you again, Nancy More 

1 review
4 of 5 stars Reviewed March 21, 2015

Excellent staff we were put in a room with a broken heater which was ok since it was warm out we just notified the night clerk so we would not be held responsible. ..the next morning Kelvin, the manager went above and beyond all expectations! We as a family are looking forward to revisiting the st Louis area and will... More 

Was this review helpful? Yes
HR S, Guest Relations Manager at Comfort Inn & Suites Hazelwood, responded to this review

Thank you for taking the time to leave your review; it is appreciated. Additionally, thank you for letting the hotel know of the issue with the room. When the staff knows something is not right they can move you or make it right! Also, we can fix it before we rent the room again. It means a lot. Kelvin is... More 

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