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Holiday Inn Express Hotel & Suites Hannibal

2.0 of 5
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4000 Market St., Hannibal, MO 63401
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Holiday Inn Express Hotel & Suites Hannibal
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Ranked #3 of 11 Hotels in Hannibal
A recent review
5 of 5 stars reviewed 4 weeks ago
Bryan G Webster City, Iowa, Usa
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119 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Kansas City, Kansas
1 review
1 of 5 stars Reviewed 5 days ago NEW

Hotel is still a smoking hotel and it smells like it. The lobby smells.which was evident immediately. Not worth the expense. Only rooms available were smoking. Will never stop here again. I always stay at Holiday inns and am a priority club member, and this the only one that I will never stay.

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Webster City, Iowa, Usa
2 reviews
5 of 5 stars Reviewed 4 weeks ago

stopped in after midnight clerk was very nice made me a deal on a room breakfast was great food was fresh and hot room clean and inviting not much noise could be heard from other rooms or the hall way

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Stacey_Hill2014, General Manager at Holiday Inn Express Hotel & Suites Hannibal, responded to this review

Thank you for taking the time to fill out the review. We are pleased to see you enjoyed your time with us here in Hannibal. We hope you will stay with us again when visiting our great town. More 

travelpro123
Level Contributor
293 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
2 of 5 stars Reviewed May 18, 2015

While not shy in charging the typical HIEX rate (about $100) this franchise is not up to the current Holiday Inn Express standard. The hotel still has the old bathrooms, small breakfast area with too little counter space, small lobby, everything is a little tired and needs updating. My room had a strange moldy smell. Electrical receptacles are hidden behind... More 

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Stacey_Hill2014, General Manager at Holiday Inn Express Hotel & Suites Hannibal, responded to this review

Thank you for taking the time to fill out the review. We apologize that you did not feel our hotel was at Holiday Inn Standard, we are currently working on some updates at the hotel, and hope this will improve your experience if you come back again in the future. We are in hopes that our staff made up in... More 

Mount Vernon, Ohio
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 22, 2015

We brought a group of 40 to Hannibal (loved the old downtown/Mark Twain area!). Stayed at HI Express - average hotel. Although, I do believe it was one of the better hotels in the area. Wish the location was closer to old Hannibal, but it was a decent/average hotel. It is near a freeway close to stop light on a... More 

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Stacey_Hill2014, General Manager at Holiday Inn Express Hotel & Suites Hannibal, responded to this review

Thank you for taking the time out to fill out the review. We appreciate your business and your feedback, and will be sure to take your comments seriously, and will improve based on it. We apologize for any inconvenience you may of experienced at our hotel, and hope you will try us again in the future. More 

Charlotte, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

This is a nice, clean, comfortable Holiday Inn. Very convenient to the town and nearby restaurants (within about 2-4 miles). Good customer service, friendly staff. No issues...Stayed here often. No pool that I saw, if that matters. But it is near the Tom Sawyers tourist spots.

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Stacey_Hill2014, General Manager at Holiday Inn Express Hotel & Suites Hannibal, responded to this review

Thank you for your great comments, and for your business. We hope you come back and see us again in the future. More 

West Tennessee
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 3, 2015 via mobile

We stayed at this property last night and found it to be safe, clean, and comfortable. We slept very well, the room was cool, and the shower was really top notch. The breakfast was well stocked and had a good bit of variety. My only complaint would be the spider that we killed hanging onto the curtains. I'm not generally... More 

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Stacey_Hill2014, General Manager at Holiday Inn Express Hotel & Suites Hannibal, responded to this review

Thank you so much for taking the time to complete the review. We appreciate all the great comments you made about our hotel. We apologize for the spider, and will be sure to have our pest control company, take care of that as he comes once a month. We hope to see you again in the future, thank you for... More 

Rochester, Minnesota
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 29, 2015

Upon checking in, we could see floor in lobby and hallway had not been cleaned for some time. Getting to room 108 we noticed that the door had been opened with a screwdriver or likewise devise, there was a hole visible the size of a dime. Entering the room we saw a floor that was not clean as expected of... More 

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Stacey_Hill2014, General Manager at Holiday Inn Express Hotel & Suites Hannibal, responded to this review

Thank you for your business and taking the time to complete the review. We apologize that you did not find our hotel up to Holiday Inn Express standards, we are in the process of improving our hotel. We have been training staff better on what items to use in the rooms, and to replace any tattered linens any time they... More 

Columbia, Missouri
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

All I can say is that after my prior experience at another Holiday Inn Express with a too soft mattress, I was concerned I might have the same experience. I was wrong. My night's sleep was maybe better than what I get at home. Service was great, breakfast hit the spot. Note: the TV Stand in my room shows a... More 

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Stacey_Hill2014, General Manager at Holiday Inn Express Hotel & Suites Hannibal, responded to this review

Thank you for taking the time to fill out the review. We appreciate the great feedback, it helps us know the area's we need to improve in. Thank you for the input about the TV stands, they are indeed aged, however they will be replaced in the next few weeks, just waiting for the delivery. We hope you will come... More 

SW Illinois
Level Contributor
85 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed February 11, 2015 via mobile

We were in Hannibal for a YMCA swim meet in 2014 and were disappointed in the hotel we chose ... we were worried whether we'd be able to find a nice! clean hotel conveniently located to the YMCA at a price that would fit in our budget ... and we found just that at the Holiday Inn Express. Our room... More 

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Stacey_Hill2014, General Manager at Holiday Inn Express Hotel & Suites Hannibal, responded to this review

Thank you so much for this wonderful review. We are pleased that you found your stay to your liking, and are excited that you will come and stay at our facility next year. Swim Meet weekend always books up fast, so be sure to reserve your room plenty in advance to avoid sell out of hotel. We appreciate your business,... More 

Minneapolis, Minnesota
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 7, 2015

We stayed at this hotel one night on our way home. The front desk was very quick and efficient with our check in. The room was very comfortable and clean. It is an older hotel but there was a notice in the lobby about remodeling that was going on. We had a very quiet stay since the hotel was not... More 

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Stacey_Hill2014, General Manager at Holiday Inn Express Hotel & Suites Hannibal, responded to this review

Thank you so much for you business, and for taking the time to write the review. We are so pleased that you enjoyed your stay here in Hannibal, we hope to see you again in the future. More 

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