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All 2 Grandview hotels

Holiday Inn Express Hotel & Suites Kansas City - Grandview

2.5 of 5 Hotel   |   12801 S 71 Hwy, Grandview, MO 64030
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Holiday Inn Express Hotel & Suites Kansas City - Grandview

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Ranked #1 of 2 hotels in Grandview
A recent review
3 of 5 stars Reviewed October 30, 2013
4cmckee Missouri
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51 people have reviewed this hotel

Traveler rating
    22
    15
    6
    6
    2
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18
12
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Pittsburgh
Top Contributor
76 reviews 76 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed January 7, 2014

I literally just stayed at this hotel less than 8 months ago, and wow talk about a difference in quality. From the quality of the staff to the rooms to the breakfast, everything has gone down hill & fast. I'm not sure if we maybe had really good luck on our last stay, or really bad luck on this most... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review

Dear Youngtegger, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Melbourne, Florida
1 review
2 of 5 stars Reviewed December 9, 2013

I used to stay here every week and the staff was very courteous! There was one individual whom always knew which room I wanted and any time she saw me she would light up and make me feel like she really wanted me to be there. Her customer service was above and beyond any I had seen at any hotels... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review

Dear Tony, Thank you so much for your review. We appreciate all of your comments and concerns. Thank you for telling us your concerns about the service you received. We are very sorry if you were inconvenienced. We will use this feedback to make the necessary changes to the hotel to make it better for you, and future guests. Thank... More

Missouri
Contributor
18 reviews 18 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 30, 2013

We stayed one night to take in a Chiefs game. This hotel is about 15 minutes south of Arrowhead. We left at 9:30 a.m and sat in game traffic for about 45 minutes...not too bad! Check-in was easy, nice young man at the front desk told us about restaurants close by. The room was clean, neat and noisy. If you... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review

Dear 4cmckee, Thank you for telling us about your stay with us. We really value all guest feedback. We hope that you enjoyed the Chiefs game. We are so glad that we could accommodate you, and your family. We hope that you will consider us again in the future. Sincerely, Holiday Inn Express Hotel & Suites Kansas City Grandview More

Cottage Grove, Minnesota
Contributor
16 reviews 16 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2013

Just spent one night while traveling. Our room was clean and in good working order. The included breakfast was good - pretty much like all Holiday Inn Express breakfasts. Staff was friendly and helpful.

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review

Dear MoleCG, Thank you for telling us about your stay with us. We appreciate all of your feedback. We hope you enjoyed your stay in Kansas City. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future. Sincerely, Holiday Inn Express... More

Aurora, Colorado
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 25, 2013

The hotel was clean and quiet. Breakfast was delicious and included in the price of the room. The workout room had good equipment. There is also a pool. The staff was friendly and helpful. My only critiqal comment is that the mattress was as comfortable as the coffee table would have been. I realize matress firmness is a personal choice... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review

Dear Teal E, Thank you for telling us about your stay. We value all guest feedback. We are very sorry that you did not find the mattress to be comfortable. We will pass this feedback on to our staff. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Holiday Inn Express Hotel... More

Orlando, FL
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 23, 2013

1st time visiting KC on business I didn't know where to stay, and wound up at this location for a week. If I had it to do again, I'd likely stay closer to the stadiums as Grandview wasn't exactly the greatest neighborhood. The hotel was clean, quiet and the staff was for the most part nice. My only complaint might... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review

Dear Mattdaddy71, Thank you for telling us about your stay with us. We appreciate all of your feedback about the hotel. Thank you for telling us about your extended stay. We hope you enjoyed your time in KC. Thank you for your feedback about the hotel WIFI, we will pass this feedback on to our staff. We are sorry that... More

Lindon, Utah
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2013

Holly at the front desk was wonderful. We arrived totally trashed at 11:30 PM. She said she would keep the pool and hot tub open til midnight for us. We totally enjoyed that and then had the best sleep in those wonderful beds. Breakfast was just a bonus.

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review

Dear beachgram54, Thank you for telling us about your stay with us. We hope you and your family enjoyed your stay with us. We value all guest feedback. Thank you for staying with us. We hope you will consider us again in the future. Sincerely, Holiday Inn Express Hotel & Suites Kansas City Grandview More

Little Rock, Arkansas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2013

Our son, dil and new grandbaby live in Belton, so this is our perfect home-base to visit them. Large comfortable rooms, good breakfast, easy parking, and no noise. We tried a couple other hotels in the area, but we're back to this one. Why fix what isn't broken?!

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review

Dear judybest, Thank you for telling us about your stay with us. We are so glad that you and your family stayed with us. We value all guest feedback. We strive as a hotel to provide a clean ,safe, and comfortable place to stay. Thank you for your time. We hope that you will consider us again in the future.... More

Seattle
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 13, 2013

I flew home for Easter to be with my family and stayed here because it was close to Moms house. The staff is accommodating, the complimentary breakfast is tasty and there's a mini fridge in the rooms. I like that, as my partner is diabetic and needs to keep his insulin cool. We had stayed here a couple of times... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review

Dear Debra M, Thank you for telling us about your stay. Thank you for telling us about your stay. We are so glad that we could accommodate you both. We strive as a hotel to provide a clean,safe, and comfortable place to stay. Thank you for your time. We hope that you will consider us again in the future. Sincerely,... More

North Little Rock, Arkansas
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 4, 2013

I stay at this Holiday Inn on Business. It is a clean , comfortable hotel. The only issue is the places to eat around the hotel are lacking. But overall the hotel for convenience and cleanliness make up for the eateries. This is a smoking hotel so if you want non-smoking make sure you reserve it that way. The smoking... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review

Dear JackSchmidt, Thank you for telling us about your stay with us. We appreciate all of your feedback. We value all guest feedback. It allows us to make changes to the hotel to make it better for you, and future guests. Thank you for your time. We hope to see you again in the future. Sincerely, Holiday Inn Express Hotel... More

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Additional Information about Holiday Inn Express Hotel & Suites Kansas City - Grandview

Also Known As:
Holiday Inn Express Hotel And Suites Kansas City - Grandview
Grandview Holiday Inn
Address: 12801 S 71 Hwy, Grandview, MO 64030
Phone Number:
Location: United States > Missouri > Grandview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Grandview
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City - Grandview 2.5*
Official Description (provided by the hotel):
Our new Grandview-Kansas City Hotel Offers Grand Access to Kansas City Just 15 minutes from downtown Kansas City, our easily accessible Holiday Inn Express Hotel and Suites of Grandview-Kansas City offers comfort with a feeling of home. Centrally located within a half-hour of many of the greater Kansas City area's attractions, this hotel is a great place to have your perfect Missouri trip. If you're in town for business, you'll find our Grandview hotel is only 10 minutes from the Kansas City Convention Center. We're also conveniently located near many of the area's major businesses, like the corporate headquarters for Hallmark, Sprint, Applebee's and H&R Block. If you need to have a business meeting during your stay, our Grandview hotel offers two meeting rooms with over 1,000 square feet of space. Sports fans appreciate our Grandview hotel's close proximity to Arrowhead and Kauffman stadiums, where they can cheer at a Chiefs football game or see a Royals baseball game. Additionally, Worlds of Fun and Oceans of Fun amusement parks are both 15 miles away. The Sprint Arena and the Kansas City Power and Light District offer other live entertainment options near our Kansas City hotel. Our Kansas City, Missouri hotel features a heated, indoor pool and keeps you connected with our free high-speed Internet access. You are sure to have a comfortable stay at our Grandview hotel outside of Kansas City. ... more   less 
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