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All 4 Festus hotels

Lexington Inn Shalimar Plaza & Conference Center

2.5 of 5 Hotel   |   1200 West Gannon Drive, Festus, MO 63028 (Formerly Best Western)
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Lexington Inn Shalimar Plaza & Conference Center
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Ranked #4 of 4 Hotels in Festus
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 14, 2013
deeppurple1 Denver, Colorado
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107 reviews from our community

Traveler rating
    45
    21
    19
    14
    8
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48
27
6
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Lexington Inn Shalimar Plaza & Conference Center
See the most recent reviews
Atlanta, GA
Top Contributor
94 reviews 94 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed April 16, 2013

The room was not well cleaned as there was dust under the ruffle as well as candy wrappers and large cookie pieces. In other rooms we had were also dirty and we found a 22 bullet on the floor in one. The front of the hotel has shredded drapes in the window and a large chain and padlock on a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jennifer26168, General Manager at Lexington Inn Shalimar Plaza & Conference Center, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Denver, Colorado
Contributor
19 reviews 19 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2013

This hotel is very clean, well kept and comfortable. I received excellent treatment @ check-in as well as check out. The room was very clean, the beds comfortable, and the free breakfast was very good. There is a microwave, refridge, and flat screen TV in the room with many channels on the TV to choose from. The bed was very... More 

Was this review helpful? Yes
Jennifer26168, General Manager at Lexington Inn Shalimar Plaza & Conference Center, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Springfield, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 25, 2013

Found this hotel the day of a BLIZZARD (Q) to be very comforting even though it is just adjacent to I-55. The 4th floor was very quiet & the bed was perfect. Thanks to Jennifer, for letting us check-in early. She was very proffesional & kind.

Was this review helpful? Yes
Jennifer26168, General Manager at Lexington Inn Shalimar Plaza & Conference Center, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Festus, Missouri, USA
1 review
3 of 5 stars Reviewed January 21, 2013

Note you to all - Do not put anyone in room 101 on a night of a wedding unless they are there for the wedding. I awakened 3 times on Jan 12th because of #1 screaming little girls running up and down the halls #2 giggling teenagers out in the hall and #3 loud drunk people leaving the wedding around... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer26168, General Manager at Lexington Inn Shalimar Plaza & Conference Center, responded to this review

I want to apologize for the inconvenience you encountered while at the Best Western Shalimar Plaza Hotel in Festus, MO. I am sure it was very frustrating when you are trying to sleep and it is loud. I hope you will give us another opportunity next time you are in town. Again, I am sorry for the problems you encountered.... More 

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed October 25, 2012

although the room was a little small it was nice & clean. we arrived for check in & were told that the pool was down but, they gave us a guest pass to the pool @ the YMCA that was adjacent to the hotel, which I did not find a big inconveince.( Might have been had the weather not been... More 

Was this review helpful? Yes
Jennifer26168, Manager at Lexington Inn Shalimar Plaza & Conference Center, responded to this review

Dear Mr. & Ms. Prulo, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will... More 

Jefferson City, Missouri
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 13, 2012

The hotel has apparently been renovated based upon previous reviews. Our room was clean, spacious, and comfortable. The staff were friendly and there was a nice breakfast offered. Our only complaint was the set up for getting to the indoor pool. There was a wedding reception going on, and to get to the pool you had to walk through the... More 

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Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 21, 2012

Our room was very comfortable and clean, everything seemed new and was in good condition. The bathroom was a bit small with strangely low ceilings. Breakfast offered a better than average selection and the whole eating area was spotless.

Was this review helpful? Yes 1
Mooreville, Ms
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 14, 2012

The hotel is very nice and well decorated, and the staff were very friendly and efficient. Our room (room 231) was spacious, beautiful and very clean, and the mattress was very comfortable. The high speed wireless internet was indeed very high speed and we had no problems using it the entire weekend. All in all, this is a great hotel....... More 

Was this review helpful? Yes
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Additional Information about Lexington Inn Shalimar Plaza & Conference Center

Address: 1200 West Gannon Drive, Festus, MO 63028 (Formerly Best Western)
Location: United States > Missouri > Festus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lexington Inn Shalimar Plaza & Conference Center 2.5*
Number of rooms: 134
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Also Known As:
Holiday Inn Festus
Festus Holiday Inn

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