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Lexington Inn Shalimar Plaza & Conference Center

Certificate of Excellence
3.0 of 5
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1200 West Gannon Drive, Festus, MO 63028 (Formerly Best Western)
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Lexington Inn Shalimar Plaza & Conference Center
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Ranked #4 of 4 Hotels in Festus
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 3, 2015
Steve T
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113 reviews from our community

Traveler rating
    46
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    19
    14
    11
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51
28
6
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We checked in on April 17th 2015.. Our room was on the 4th floor. As soon as we stepped of the elevator the smell of marijuana was so intense it took our breath away. We actually ran to our room with our shirts over our faces. My son was struggling to breath. We get to our room and couldn't believe... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We arrived Friday April 17th and checked in to a smoking room on the 4th floor. As soon as we got off the elevator the smell of marijuana was so intense it took our breath away. We ran to our room to realize the smell was in there as well. We looked at our payment receipt and noticed they over... More 

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Travelers are raving about these Festus hotels

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 15, 2015

Stayed two nights..our keys would not worked..three different sets...fought it for two days....they did not even clean our room inbetween days..nice people but horrible customer service..will never give them my business again!!

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 3, 2015 via mobile

Decent service rooms are very well kept.stayed here several times and will many more. Floor plan is a little complicated but stay has encouraged me to figure it out. Plenty of restaurants within walking distance. Easily accessible from highway. Rooms are safe and secure too.i would recommend to anyone.

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1 review
5 of 5 stars Reviewed February 7, 2015

We hosted an event here using their banquet facilities. Cory the manager was more than accommodating as was the rest of his staff. Will use this facility again as well as recommend it to everyone else. Exceptional service!! Staff went above and beyond.

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Ankeny, Iowa
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2015

We were on our way home from Florida and stopped after and 11 hour drive. The front desk people were very friendly and suggested a nice place to eat. The room was nicely furnished and the beds were extremely comfortable. My only complaint was the pool was ice cold.

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DeSoto, Missouri, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 22, 2014

I booked 2 rooms at the hotel by going into the hotel to book. I booked 2 rooms for my granddaughters 7th b-day with the intent of having a pool party then a girls sleepover. I went back into the hotel the night before our reservation to confirm. They were aware this was for a pool party. When we went... More 

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Hillsboro, Missouri, United States
1 review
5 of 5 stars Reviewed November 27, 2014

I stayed here for a week, Not only were they friendly they treat you like family. The GM was amazing at his job, the lady that does breakfast was more then willing to help with anything needed, the night clerk was friendly and enjoyable to speak too, the ladies in housekeeping were very proficient in their job and did it... More 

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Las Vegas, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 20, 2014

The management is rude, they said they don't reserve room types, you get what they have available. The food is horrible and stale. Overall, worst experience and I stay at hotels 60 days a year, I would never stay here again

Review collected in partnership with Best Western

Was this review helpful? Yes 4
Boulder, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed October 6, 2014

We prefer to stay a little outside of bigger cities. Shalimar was a good choice for us being south of St Louis. In the middle of the night someone was pounding on our door but no other interruptions or glitches. A nice hotel. Our only complaint is an ongoing one at Best Western. Very weak coffee at breakfast. Other than... More 

Review collected in partnership with Best Western

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