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All 4 Festus hotels

BEST WESTERN Shalimar Plaza Hotel & Conference Center

2.5 of 5 Hotel   |   1200 West Gannon Drive, Festus, MO 63028
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Ranked #2 of 4 hotels in Festus
A recent review
5 of 5 stars reviewed 2 weeks ago
Alvin P Saint Joseph
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74 people have reviewed this hotel

Traveler rating
    36
    16
    12
    7
    3
See reviews for
29
22
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Booked 2 rooms on Hotwire because just needed a place to sleep. The reviews I read we're good so I expected a fairly decent place. The lobby was nice. Checked in at 11 pm and it took a long time. Not sure why since the rooms were paid for. The guy that checked me in wasn't friendly at all. I... More

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Saint Joseph
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean, nice, excellent staff, excellent Bkfst and area. Older but well maintained.. They do need to change out beds, quite worn out. Will be staying there again. Fitness area adequate, pool was under going work but WYCA next door was available at no cost.

Review collected in partnership with Best Western

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Des Moines, Iowa
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were traveling south on vacation and wanted to get south of St. Louis before calling it a night. After zeroing in on the Festus area, we called around to a variety of hotels to check prices which were primarily around $100 - $120. So we checked on our Hotwire app and found a 3-star hotel with free breakfast and... More

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Marshalltown, Iowa
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2014

The hotel was large and a bit grungy and ill-maintained. The staff was friendly, the rooms were clean, and the price was right. The pool was closed and they offered Y passes for free. We were arriving at 9:30 pm, long after a trip to the Y was feasible. The breakfast was good and offered a wide range of options.... More

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Mundelein, Illinois
Top Contributor
70 reviews 70 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 3, 2014

We stayed at this location two separate times for one night (once heading south and once heading back home). Alecia at the front desk was very friendly and accommodating. The hotel was well maintained and very clean. The rooms were up to date and very clean.

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Jennifer26168, Guest Relations Manager at BEST WESTERN Shalimar Plaza Hotel & Conference Center, responded to this review

Thank you for the review. We appretiate all of the feedback from our guest. We look forward to serving you in the future. More

Excelsior Springs, United States
1 review
4 of 5 stars Reviewed February 20, 2014

Staff was very friendly and helpful. The pool was down for maintenance, but they gave us passes to use the YMCA next door which gave the kids a chance to swim, work out, and play basketball. The steakhouse next door was pretty good and there are lots of chain style places to eat. Bed was less than desirable but I... More

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed February 13, 2014

The hotel was clean, the staff was nice and the breakfast was wonderful. However, my experience is biased because I had only booked the rooms to celebrate my daughters birthday so her and her friends could swim. I called the hotel front desk the evening before and was told the pool was in operating condition only to arrive and find... More

Review collected in partnership with Best Western

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FAIRFIELD
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 25, 2014

We pick our motels both by location (driving distance from our last stop) and by TripAdvisor reviews. In this case, we were also using reward points for our room, and were assigned an interior room (229) which did not have a window to the outside (the window looked into the meeting room area). Although this meant we couldn't see what... More

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Jennifer26168, General Manager at BEST WESTERN Shalimar Plaza Hotel & Conference Center, responded to this review

Thank you Patricia for your nice comments on your recent stay at the Best Western in Festus, Missouri! We are so glad you enjoyed your stay and liked your quite inside room! We look forward to your next visit with us!!!! Thank you again! Jennifer Wright, General Manager More

Madison, Alabama, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

Rooms are clean and have been updated and staff is pleasant. Breakfast has a variety and also fruit and healthy choices. Has a waffle maker if you want to make your own waffles. Always clean and the lobby is very nice with a TV and couches if you want to get out of the room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer26168, General Manager at BEST WESTERN Shalimar Plaza Hotel & Conference Center, responded to this review

Dear Gloria, Thank you so much for your kind response on Trip Advisor about your recent stay at the Best Western in Festus, MO. We really appreciate your business and we look forward to your next stay!!! Jennifer Wright, General Manager More

Festus, United States
1 review
4 of 5 stars Reviewed January 4, 2014

This hotel is a good place to stay. The staff members are friendly and accommodating, the rooms are usually clean and comfortable to stay in, and there is a pool and fitness room. Sometimes they bake cookies too! The hotel is close to a lot of places to eat and is within walking distance to many of these places (Panera,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer26168, General Manager at BEST WESTERN Shalimar Plaza Hotel & Conference Center, responded to this review

Thank you very much for your kind words about the Best Western in Festus, MO on Trip Advisor. We appreciate you filling out the survery. We take all of these very serious and its nice to hear the good ones!!! Glad you enjoyed your stay with us! We look forward to seeing you on your next visit! Jennifer Wright, General... More

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Additional Information about BEST WESTERN Shalimar Plaza Hotel & Conference Center

Also Known As:
Holiday Inn Festus
Festus Holiday Inn
Address: 1200 West Gannon Drive, Festus, MO 63028
Phone Number:
Location: United States > Missouri > Festus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Festus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Shalimar Plaza Hotel & Conference Center 2.5*
Official Description (provided by the hotel):
Best Western Shalimar Plaza Hotel The Areas Premium Hotel Hotel. Located Just Minutes From St. Louis And The Areas Most Popular Attractions. We Feature Free Wi/Fi Cable TV, 32 Inch Flat Panels,Indoor Pool, Irons,Ironing Boards, Microwave, Refrigerator, Coffeemaker, hairdryer, Fitness Room, Hot Breakfast Buffet, Meeting Rooms And Banquet Facilities. ... more   less 
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