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All 4 Festus hotels

BEST WESTERN Shalimar Plaza Hotel & Conference Center

2.5 of 5 Hotel   |   1200 West Gannon Drive, Festus, MO 63028
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64%
Ranked #4 of 4 Hotels in Festus
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Elaine R St Louis, United States
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101 reviews from our community

Traveler rating
    44
    20
    18
    12
    7
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45
26
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Palmyra, Missouri, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

I made an online reservation for a smoking 2 double bed room. When I arrived I was told that they only had a non smoking room with a king bed. I needed 2 beds so I had to choose another hotel. Best Western charged my credit card and refused to refund this. Their reasoning is that a reservation only guarantees... More

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Kansas City
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pros: beds comfortable. Hotel is located right off the interstate and very easy to find. Cons: the guy at the front desk must have been having a bad day, because he did not seem interested in helping us at all. I had to ask about the times of the breakfast, hours the pool was open, wifi internet password, etc. I'm... More

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St Louis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a wedding party from out of town stay for the holiday weekend. The accommodations were much better than they expected for the price. My daughter got married at a winery nearby and the location of the hotel was convenient for the out of town guests and wedding party. My only suggestion would be to have a "What's nearby"... More

Review collected in partnership with Best Western

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Festus, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

You would be better off sleeping in your car or under the Overpass of the local freeway. This place is old and outdated and the smell of must and mildew in the air is horrible. The roof leaks and the windows leak. If you are on the 3rd or 4th floors there is no AC in the hallway's. Elevators are... More

Review collected in partnership with Best Western

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Festus
1 review
1 of 5 stars Reviewed 2 weeks ago

The ac in the room did not work properly. I was there for a wedding and we had no ac in the banquet room, it was very hot in the room for the reception. None of the ice machines worked on any floors , you had to go the front desk for ice. There was bugs floating in the pool.... More

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Independence, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

When I got in the lobby, I could hardly hear the desk clerks b/c of the wedding reception in the big room. I mentioned it, they just said it was finishing up. SO CLOSE THE DOORS!! Grrr… Then when I went to get ice, I found 3 ice machines that didn't have any ice before going to the front desk... More

Review collected in partnership with Best Western

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Dubuque, Iowa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We were very impressed with our stay. We had two rooms, both very clean and comfortable with pillows so soft, I took off the pillow case to check the label. There were a couple of ice machines out of order so the gentleman at the front desk retrieved a bag of ice for us and brought it to us at... More

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Corinth, Mississippi
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had made reservations, got there sort of late,around 11pm. Check in was quick and easy,our room was a little dated but nice and clean. The bathroom was a little small and the A/C was a little noisy but we made it fine. They had a good selection for the free breakfast, better than many of the mid range hotels... More

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Aurora, United States
1 review
5 of 5 stars Reviewed August 10, 2014

I would definitely recommend this hotel. Location is right off the interstate 55 and easy to find. The hotel is neat and clean and the rooms are spacious. The room I occupied had two double beds and plenty of pillows. Each bed had four pillows that were fluffy and comfortable. Checkout was facilitated by sliding the bill under the door... More

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed August 10, 2014 via mobile

We had problems right off the bat. We asked for two rooms with a connecting door, they gave us our keys and we went up. The rooms they gave us did not have the. Connecting door so we called down and it took them about an hour to relocate us and when they did the one if the rooms wasn't... More

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GoIrish1996, General Manager at BEST WESTERN Shalimar Plaza Hotel & Conference Center, responded to this review

Good Evening Breanna097: I certainly apologize that the service you received while at the Best Western in Festus did not meet up to your standards and our standards as well. I have shared your comments with the front desk and want you to know that we are working on the mistakes that we made this weekend, please accept my apologies.... More

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Additional Information about BEST WESTERN Shalimar Plaza Hotel & Conference Center

Address: 1200 West Gannon Drive, Festus, MO 63028
Phone Number:
Location: United States > Missouri > Festus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Shalimar Plaza Hotel & Conference Center 2.5*
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Also Known As:
Holiday Inn Festus
Festus Holiday Inn

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