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Fairfield Inn Fenton

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1680 Fenton Business Park Court, Fenton, MO 63026
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

When we stayed here last year, the customer service was awesome; this time just so-so. We were greeted by the front desk person who was not outright rude, but we certainly didn't feel very welcomed and almost like we were interrupting. She just didn't appear to be very happy to be there and it showed. Was not so impressed with... More 

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TownePlaceSuites1662, General Manager at Fairfield Inn Fenton, responded to this review

Thank you so much for taking time to share with us your feedback on your most recent stay with us! I am very glad to hear that you found our accommodations very clean and I am disappointed to hear that my front desk representative failed to make you feel welcome upon your arrival! This is extremely important to us all... More 

Tahlequah, Oklahoma
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 23, 2015

I stayed here one night enroute to Ohio. The hotel is conveniently located right off of I-44 on the west side of St. Louis. Well lit, safe area and only 12-15 minutes to the St. Louis Arch. The hotel staff had great customer service. The room was large, updated, clean, and the bed was so soft with a good mixture... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 1, 2015

Decent clean room. Hotel can be difficult to get to from the highway depending on which direction you are traveling. I found the staff to be helpful. I had no problems with check in or check out. I didn't have time for breakfast in the morning so can't rate that. I got a good nights sleep and had no noise... More 

Was this review helpful? Yes
TownePlaceSuites1662, General Manager at Fairfield Inn Fenton, responded to this review

Thank you so much for your comments and honest feedback regarding your most recent stay with us! I am so glad to hear that you found our hotel clean and accommodating!!! I certainly hope you come and stay with us again!! Sincerely, Kelly Galloway General Manager More 

Alexandria, Virginia
Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 30, 2015

I am a huge advocate and supporter of the Marriott and a platinum member. After a 2 day drive, we were happy to finally to get to our destination. The staff was very friendly and accommodating. We actually got to the hotel a day early and they extended the fantastic rate to the day before, as well as the day... More 

Was this review helpful? Yes 1
TownePlaceSuites1662, General Manager at Fairfield Inn Fenton, responded to this review

Thank you so much for your wonderful comments and honest feedback regarding your most recent stay with our Fairfield Inn Hotel in Fenton, MO. I am so glad to hear how much you and your family enjoyed your stay and I am so glad that we were able to extend to you the rate for the day before your actual... More 

Audubon, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 22, 2015

Here from NJ. The staff go above and beyond! They are so polite and friendly! The woman at the desk even introduced us to the best BBQ ever!! If I'm ever here again, I would be thrilled to stay here! Nice clean room, great TV channels, comfy beds and pillows. The breakfast was amazing! Fresh baked waffles and really good... More 

Was this review helpful? Yes 1
TownePlaceSuites1662, General Manager at Fairfield Inn Fenton, responded to this review

Thank you SO MUCH for your awesome review of our hotel! We are so happy to hear that you enjoyed your stay! We strive to offer top notch customer service so our guests are comfortable and continue to come back!!! We appreciate your feedback! Please come stay with us again!!! Sincerely, Kelly Galloway More 

Washington DC, District of Columbia
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 8, 2015

Stayed here while working in Town and Country. Right off the highway, easy to get to where you need to. The neighborhood is mostly industrial but no noise at night. Friendly front desk and staff. Clean and quiet.

Was this review helpful? Yes
Springfield, Missouri
Level Contributor
150 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed December 28, 2014

Reserved two rooms via priceline and ended up at the Fairfield inn Fenton. It's pretty ok. Both rooms had full sized beds and the hotel appeared clean. Breakfast was average - nothing spectacular, average continental breakfast food. The location is a little hard to get to/from the interstate. We are from STL thankfully otherwise it could've proven difficult. I don't... More 

Was this review helpful? Yes 1
TownePlaceSuites1662, General Manager at Fairfield Inn Fenton, responded to this review

Thank you very much for taking the time to share with us your personal feedback regarding your most recent stay with us! Our breakfast is a hot breakfast now with the addition of scrambled eggs, sausage and make your own Belgian waffles; hopefully you were able to enjoy some of those items as well! Unfortunately, being you're sharing your feedback... More 

2 reviews
4 of 5 stars Reviewed November 3, 2014

We traveled to St. Louis for a wedding, and just stayed one night. The room was very standard for a Fairfield, so no complaints there. Our room was located right off the elevator, but we did not hear any noise from that. The breakfast also was typical of a Fairfield, a wide variety of options with two waffle makers. The... More 

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Los Angeles
1 review
2 of 5 stars Reviewed November 2, 2014

First, the staff is fantastic. They go out of their way to make things comfortable and are very helpful. However, you walk into the lobby and the smell of chlorine from the pool is overwhelming. Why would they locate the pool just off the lobby? Also, breakfast is OK, but a few "adult" cereals would have been nice other than... More 

Was this review helpful? Yes
TownePlaceSuites1662, General Manager at Fairfield Inn Fenton, responded to this review

Thank you very much for your feedback! I appreciate you taking the time to share your comments with us and also for your wonderful comments regarding our staff! We do our best to make our guests stay happy and comfortable! Unfortunately, the location of the pool or the design of the bathroom space, as inconvenient as it was for you,... More 

PDX, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

My wife and I had a wonderful experience at this Marriott hotel; The Fairfield Inn- Fenton, Missouri. We were in St. Louis for my wife's eye surgery and follow-up the following day. As noted is in in other reviews this hotel is in an industrial area. That said the entrance to the Interstate(55?) is essentially at the front of the... More 

Was this review helpful? Yes 1
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