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The Elms Hotel and Spa

Certificate of Excellence
401 Regent St., Excelsior Springs, MO 64024
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The Elms Hotel and Spa
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The Elms Hotel and Spa
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587 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (587)
  • Mar-May only
    (163)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (133)
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Cameron, Missouri
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Elms has a long history of celebrity guests, notably including President Harry Truman on the eve of his 1948 presidential election victory. On a recent Saturday night there, my wife and I were guests at one of two weddings. The wedding we attended was at a chapel next to the hotel, the other at a gazebo near the hotel's... More 

Was this review helpful? Yes 1
Arden Hills, Minnesota
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Serendipity: A pleasant surprise! I say this because we were on a road trip driving from San Antonio, TX back to MN and we needed a place to stay outside out downtown Kansas City. We had a 17 ft. Uhaul and didn't want to drive in the city during morning rush hour on a Monday. I got on Tripadvisor and... More 

Was this review helpful? Yes 1
ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

LaPeif, We truly appreciate your kind review of The Elms. Our ghost tours blend the unique history of the hotel with the stories of guests that may have never checked out. Guests and employees have reported paranormal experiences while others have never experienced a thing. We're glad you stumbled across our property in a serendipitous moment and hope that we... More 

Saint Louis, Missouri
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is the fifth time that I stayed at this hotel. I recommended it to some friends and they stayed here, too, and absolutely loved it! We all actually came to Excelsior Springs for the wine festival and it proved to be a convenient place to stay, since the festival trolley stop was about a block from the hotel. We're... More 

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ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

citygalSTL, Thank you for providing some feedback of your 5th stay with us. We are pleased to hear that your most recent stay has once again been a memorable one. The tips you've shared we couldn't agree with more! Jay does a great job not only telling the stories of the spirits in the hotel but also of the fascinating... More 

Kansas City
1 review
4 of 5 stars Reviewed 1 week ago

The Elms Hotel and Spa is situated in serene Excelsior Springs, Missouri. The service is impeccable, the food is delicious, and the atmosphere is perfect for a restful, romantic, and/or business stay.

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ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

esauer48, Your review is greatly appreciated. We strive to create a memorable experience across the entire hotel for every single guest. We are glad that you enjoyed your stay with us and look forward to serving you again in the future! Warmest regards from the entire staff of The Elms Hotel and Spa. More 

Iowa
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been to the Elms several times in the past but had not ben since they remodeled. When we visited the spa had suffered some flooding, but was open and available for the services we booked. I feel so terrible that other reviewers reported that the spa was not able to open for their visits. The spa is one... More 

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ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

3catsmom, Thank you for sharing your experience with us. Our spa truly is truly one of the highlights of our historic hotel and were glad we could accommodate you even under the circumstances of flooding. As you mentioned, we are working around the clock to get our spa repaired and reopened from the flooding so that we can continue providing... More 

Omaha, Nebraska
2 reviews
5 of 5 stars Reviewed 1 week ago

We really enjoyed a two night getaway. It was in the middle of the week, and I feel like me might have been 2 of only 20 or so people in the hotel. This made it very quiet and relaxing. The room was clean and comfortable, with especially comfy beds. Another note was that the room was extremely quiet (at... More 

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ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

brianhY5075IZ, We truly appreciate your review of your stay at The Elms. The weekdays are a perfect time to relax by the pool and get some much needed peace and quiet. We have done our very best to blend the storied history of The Elms with modern comforts to create a truly unique experience. We are glad that you had... More 

Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We booked a few days at the Elms to celebrate our wedding anniversary. We are from Des Moines and had chosen the Elms as we wanted to go somewhere within driving distance that had a great spa and also be close to Kansas City. We had booked a couples massage and baths. We reserved a room 6/16-6/18. We received a... More 

Was this review helpful? Yes 2
ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

Melanie S, Thank you for providing us with feedback on your experience at The Elms. We would like to sincerely apologize that your expectations were not met when you stayed with us. Although the damage to our spa and lap pool due to flooding was out of our control, the lack of service that you felt is inexcusable. We truly... More 

Top Contributor
57 reviews 57 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son had his wedding at The Elms. His fiancée (now wife) was from the Kansas City area but ours was not. We had several family and friends travel to the Elms to stay for the weekend. They had horrible storms with flooding throughout the area. The staff did their best to keep all guests comfortable and up to date... More 

Was this review helpful? Yes 1
ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

kls88, We would like to thank you for your review of your experience at The Elms. Although we can not control the weather, we make sure that every one of our staff members is as prepared as possible to provide the best guest experience that we can. Our kitchen staff prides themselves on creating high quality meals whether it be... More 

Lebanon, New Jersey
Top Contributor
976 reviews 976 reviews
129 hotel reviews
357 helpful votes 357 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I gave an average rating in 2014. Since then some renovations have been done. Also, I stayed in a more spacious room this time [suite]. Bathroom - especially shower is very nice. Beds are still soft for me [but I think most would like the down-like feeling. The place - and the service - is laid back for sure. The... More 

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ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

Morgan2010, Your review of your experience at The Elms is greatly appreciated. We're glad that you enjoyed the updates done to our property and the parlor suite in which you stayed. Our suites offer guests more space to relax and unwind after a massage in the spa or a enjoyable meal at the 88. Creating a comfortable and tranquil environment... More 

Lenexa, Kansas
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

To celebrate my Sister's 50th Birthday (A BIG deal for her), I planned a spa weekend so she could be "pampered" (her request). It also turned out to be a sisters weekend, a first for us. We highly anticipated the weekend, and were prepared to have fun and relax. On the day of our departure, we watched the news reports... More 

Was this review helpful? Yes 8
ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

We appreciate your feedback on your stay at The Elms Hotel and Spa. From all of our staff here, we would like to sincerely apologize that your experience with us did not live up to your expectations. Even under extraordinary circumstances such as flooding, our entire team still holds a commitment to provide the highest level of service and care... More 

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