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The Elms Hotel and Spa

Certificate of Excellence
401 Regent St., Excelsior Springs, MO 64024
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1 room 1 adult
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The Elms Hotel and Spa
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688 Reviews from our TripAdvisor Community

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Nebraska
1 review
1 of 5 stars Reviewed 1 week ago NEW

It's easy to dismiss negative reviews when the positive ones are more numerous, however for The Elms Hotel and Spa, that would be a mistake. One that I, unfortunately, made. Every poor review I went back and read after my stay was spot-on, without any exaggeration. I do not usually write reviews and rarely negative ones. That is how poor... More 

Helpful?
Thank marvinone
Toronto, Canada
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very old and historic, but has been kept very clean. The rooms are big, they're clean, the beds are amazing! All of the staff that I encountered during my stay were lovely, and always willing and ready to help.

Helpful?
Thank MissAdina
Kansas City
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute you walk in until you leave the staff is very nice and accomidating. The rooms are a nice size and have plenty of amenities. The vibe you get when you are there is like stepping back in time to the 1950's but things are updated. Good restaurant on the main level as well as a nice coffee... More 

Helpful?
Thank ProAndConMan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was beautiful and if you like historic places then this is a great place to visit. We did the Ghost Tour with Jay. It was interesting and was a great way to learn the history of the hotel and grounds. The room was very nice and clean. We spent a little time in the hot tub which was... More 

Helpful?
Thank Bethvnc
Saint Louis, Missouri
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in excellent condition. The room was very clean, comfortable bed and all contained in a beautiful, character-filled environment. I loved the lap pool and hot tub area. Did not have time for spa treatments but looked wonderful. They also have a ghost tour at night which I will definitely go back for. The front desk person that... More 

Helpful?
Thank ramblingthisworld
Smithville, MO
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was there for a birthday party and overnight stay this weekend. Hotel is beautiful, food was delicious, beds comfy, but the fantastic staff was the best part. Their service as superb. Would definitely return.

Helpful?
Thank AndiErin
ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

Thank you for the review of your stay at The Elms. We are glad you had a great stay with delicious food and a comfy bed. We look forward to serving you again soon. More 

Raymore, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice historic hotel with all the amenities of today. Front desk arrival to departure, you got the feeling that you where in a wonderful, well managed hotel. The beds are so GREAT, the sheets soft, the pool was fun. We will do this another day. Thanks

Helpful?
Thank gina0116
ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

Thank you for your feedback of your stay at The Elms. Our staff works hard to make the guests' experiences memorable. The amenities at The Spa are something you do not want to miss out on. We are glad you had a great stay and we look forward to seeing you again. More 

Blue Springs, Missouri
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

Had a very nice weekend at the Elms. The renovations done in the last few years are first class. The spa staff was very friendly and the massage therapists we had were exceptional. The room was very clean and the cleaning staff was very helpful and friendly. Only drawbacks were the front desk staff. Registration over the phone was very... More 

Helpful?
Thank Scott L
ElmsHotel, Manager at The Elms Hotel and Spa, responded to this review

Thank you for your review on your stay at The Elms Hotel and Spa. Thank you for your kind words about our Spa and Housekeeping Staff. We apologize that registration was difficult for you, and appreciate your feedback helping us identify areas that need improvement. We hope to serve you again in the future. More 

Heber Springs, AR
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I spent two nights at the Elms during the first week of January. It was so relaxing. Spent one complete day in the spa and it was great. Started with time in the quiet room, then to a couples massage, followed by the rest of the day in Grotto where we tried the wet and dry sauna... More 

Helpful?
Thank HawgFan64
Emporia, Kansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A staff person opened the door as we entered this lovely renovated property. Booked online via a popular website, Front desk staff initally had trouble finding my reservation despite giving them reservation number. Supervisor got involved and it was found. Something like I reserved it thru travelocity (res #) , but it showed up under expedia. A bit unnerving when... More 

Helpful?
Thank JeffandWendy
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