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All 1 Excelsior Springs hotels

The Elms Hotel and Spa

3.5 of 5 Resort   |   401 Regent St., Excelsior Springs, MO 64024
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91%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
OmahaTraveler57 Omaha, Nebraska
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  • Reviews (423)
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423 people have reviewed this hotel

Traveler rating
    304
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60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Omaha, Nebraska
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent 4 nights at the Elms recently and enjoyed our stay. We had 4 adults and 2 teens (all family) in one 2-queen parlor suite. Surprisingly, the 2-room suite was good enough sized that we didn't feel completely overwhelmed by the numbers, although you would want to do it only with family or close persons, and two need to... More

Was this review helpful? Yes
ElmsHotel, Guest Relations Manager at The Elms Hotel and Spa, responded to this review

Dear Traveler, Thank you for writing your review of The Elms Hotel and Spa; it was an enjoyable read to stay the least! We are truly a unique property nestled in a unique town rich in history and we encourage our guests to explore the area, local restaurants, and attractions. Staying two nights leads to a very relaxing getaway between... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Everything was superb. Unless you have an unlimited time for meals, don't eat at the 88 restaurant. We waited over an hour for breakfast. We were the only people there, so don't know why it took so long.

Was this review helpful? Yes 1
ElmsHotel, Guest Relations Manager at The Elms Hotel and Spa, responded to this review

Dear Salsa, Thank you choosing The Elms Hotel and Spa for your stay and we are pleased to hear that your stay was indeed lovely. We are concerned about your wait in the 88 Restaurant, and we sincerely apologize for the inconvenience that is caused. We hope to regain your trust in the future and we appreciate your patronage. Sincerely,... More

Kirksville, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

Went here during the week and it was tremendous. Excelsior Springs is an interesting town to wander around in and I hope they become more prosperous in the upcoming years. The hotel, staff and amenities were A-1!

Was this review helpful? Yes
ElmsHotel, Guest Relations Manager at The Elms Hotel and Spa, responded to this review

Dear Winston, Thank you for taking the time to write a kind review of your experience at The Elms Hotel and Spa and Excelsior Springs. We too are proud and excited about our unique town, fascinating history, and our one-of-a-kind retail stores downtown too! We are looking forward to your return. Warm Regards, Kaylee Fitzgibbons More

Omaha, Nebraska, Usa
Contributor
17 reviews 17 reviews
9 hotel reviews
5 of 5 stars Reviewed 1 week ago

We have stayed here before,and we were pleasantly surprised that this stay was equally as wonderful!!!We go to have adult time with friends and relax.The spa and grotto are spectacular!If you stay here you should splurge and have a spa treatment.My husband and I did 30 min massages,would of done longer but they were booked.The hotel is beautiful and renoveted... More

Was this review helpful? Yes
ElmsHotel, Guest Relations Manager at The Elms Hotel and Spa, responded to this review

Dear Kelly, Thank you for being our guest, and for taking the time to share your very kind thoughts about your recent stay with us. We really appreciate your valued input as well as your patronage. We love hearing our guests reviews of our spa and seeing that we have met your expectations! Please plan on returning to see us... More

Indianola, Iowa
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the Elms many times and always been fans. However we have always felt that they just missed the mark by a little bit, so close to great. We kept coming back because the spa was consistently fantastic. We were just there over Easter and they have just remodeled and I feel like they have finally closed... More

Was this review helpful? Yes 1
ElmsHotel, Guest Relations Manager at The Elms Hotel and Spa, responded to this review

Dear Julie, Thank you for being our guest time and time again, and sharing your generous comments about the Elms Hotel and Spa! We are grateful to hear about our improvement in various aspects over your stays. We appreciate your efforts to share your thoughts. We hopefully will look forward to your return soon! Warm Regards, Kaylee Fitzgibbons More

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Gorgeous, spacious retro hotel newly refurbished. Wonderful property with lots of outdoor space, delightful spa, grotto, indoor/outdoor pools, and ambiance. Linens are top of the line and bathroom is huge!

Was this review helpful? Yes
ElmsHotel, Guest Relations Manager at The Elms Hotel and Spa, responded to this review

Dear Recent Guest, Thank you for taking the time to write a warm review of The Elms Hotel and Spa. Thank you for complimenting our recent renovation and charm. We are pleased to hear your visit was delightful, and we look forward to seeing you in the future! Best Wishes, Kaylee Fitzgibbons More

Sunbury, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel offered charm, great amenities, and a super friendly staff. My friends and I were very pleased with our weekend there. In fact, the hotel was so relaxing we skipped shopping and decided to relax by the pool for an entire afternoon!

Was this review helpful? Yes
ElmsHotel, Guest Relations Manager at The Elms Hotel and Spa, responded to this review

Dear Kristin, Thank you for your kind words and generous review of The Elms Hotel and Spa! We are truly honored that you chose The Elms for your relaxing weekend girls getaway. Thank you for your patronage and we hope to see you return in the future. Best Wishes, Kaylee Fitzgibbons More

Jefferson City, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This trip was designed as a girls get away trip with my adult daughter. We had visited The Elms as a family several years ago and prior to renovation and were anxious to return. Renovation isn't very exciting; grounds and pool area are nice ( but there was a town biRthday party being held in the pool with 8110 rowdy... More

Was this review helpful? Yes
ElmsHotel, Guest Relations Manager at The Elms Hotel and Spa, responded to this review

Dear LC, We are sorry to hear about the challenges you endured during your recent stay with us. Thank you for sharing your experience, as we can learn to improve with the details you provided. I apologize we did not do a better job of hosting you on this visit. Thank you for input as well as your patience and... More

Lee's Summit, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

We cannot wait to return for a longer stay. One night is not enough especially when you are attending the wedding most of the time. The Elms is already calling us back for some relaxation time! The grounds are amazing, the food is over and beyond!

Was this review helpful? Yes
ElmsHotel, Guest Relations Manager at The Elms Hotel and Spa, responded to this review

Dear Happy, Thank you for your lovely review. We are certainly very appreciative of your kind thoughts and generous comments! We feel that an extended stay is the best way to experience all of our accommodations as well as the attractions of Excelsior Springs. We hope you will plan on returning to see us again soon. Warm Regards, Kaylee Fitzgibbons More

Springfield, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

Very impressed with this little gem tucked away in a small town. The spa was amazing!!! Have already recommended this place to several people. Didn't explore the area. We went into downtown KC instead. We used this place as a quiet and relaxing getaway. Would stay there again for sure!

Was this review helpful? Yes
ElmsHotel, Guest Relations Manager at The Elms Hotel and Spa, responded to this review

Dear Tyler, We feel honored that you chose us as your weekend getaway! Thank you for taking the time to write a generous review of The Elms Hotel & Spa. We agree; the Spa is one of a kind and allows our guest to completely relax. We look forward to seeing you during your next stay. Sincerely, Kaylee Fitzgibbons More

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Additional Information about The Elms Hotel and Spa

Address: 401 Regent St., Excelsior Springs, MO 64024
Phone Number:
Location: United States > Missouri > Excelsior Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Elms Hotel and Spa 3.5*
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Also Known As:
The Elms Hotel Excelsior Springs
Elms Hotel Excelsior Springs
Elm Resort

157 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This is more than just an escape from the everyday.It’s an ageless journey to a place where life moves alittle slower. And now, our renovated hotel and spabring The Elms into an entirely new age. It’s thesame old charm, newly appointed. So be our guest.Experience this iconic hotel anew, rejuvenate at thespa and explore charming Excelsior Springs. Wethink you’ll find it to your liking. ... more   less 
Number of rooms
153

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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