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Courtyard by Marriott Airport / Earth City

3.0 of 5
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3101 Rider Trail South, Earth City, MO 63045
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Courtyard by Marriott Airport / Earth City
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Ranked #4 of 5 Hotels in Earth City
A recent review
5 of 5 stars reviewed 6 days ago
Diane W Kansas City, Missouri, United States
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73 reviews from our community

Traveler rating
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    17
    13
    3
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kansas City, Missouri, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This facility that has been recently updated has some of the best front desk attendants and managing staff. Upon arrival a guest is greeted cordially. The whirlpool is wonderful and the fitness center is adequate. I attempt to stay at this facility when I visit St. Louis because it is close to the highway, close to historic St. Charles, shopping... More 

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Kristy H, Manager at Courtyard by Marriott Airport / Earth City, responded to this review

Thank you Diane W for your feedback on your recent stay with us at the Earth City Courtyard! I'm glad to hear that you enjoyed our newly renovated rooms. I will gladly pass on your kind words to our staff! We look forward to seeing you again, should your travels bring you back to the St. Louis Area. Sincerely, Kristy... More 

Worth Il
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

very friendly check in early arr very large pool housekeeping friendly gave me extra large towels and I mean big towels very nice rooms very large room very quiet time for our concert stay for Fleetwood mac we enjoyed the courtyard thank you very clean rooms thanks ...

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Kristy H, Manager at Courtyard by Marriott Airport / Earth City, responded to this review

Thank you for sharing your experience at the Courtyard St. Louis Airport/Earth City . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Hope... More 

Coxsackie, New York
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I arrived late at night and the front desk agent couldn't have been nicer or when I checked out only a few hours later. Room was fairly standard but clean, quiet and well-appointed. Not many choices for food around there but a McD's but that's probably not why you'd stay here.

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Kristy H, Manager at Courtyard by Marriott Airport / Earth City, responded to this review

Thank you for sharing your experience at the Courtyard St. Louis Airport/Earth City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.... More 

Bristol, United Kingdom
Top Contributor
77 reviews 77 reviews
23 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed December 17, 2014

Stayed here for two nights. The hotel is average in terms of rooms and facilities. The bistro was also average. The staff were very friendly and great. Decent value for money in comparison to other places, but nothing to shout about.

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Kristy H, Front Office Manager at Courtyard by Marriott Airport / Earth City, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us at the Earth City Courtyard. We are always looking for ways to improve for our guests. We will be starting our guest room renovations starting at the end of December. I will pass on your kind words to our staff. We look forward to getting... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 7, 2014

Facility was fine but the lack of free coffee in lobby as well as wanting $10 per person for breakfast means I won't be back. The Bistro concept is a failure IMHO. It's overpriced and mediocre at best.

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Kristy H, Front Office Manager at Courtyard by Marriott Airport / Earth City, responded to this review

Dear Scott C. Thank you for taking the time to provide feedback on your recent stay with us. While I am glad to see you enjoyed the facilities, I am sorry to see that the Bistro is not to your liking. Sincerely, Kristy H Operations Manager More 

Phoenix, Arizona
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

I've stayed here many times over the past 12 years....staff is always friendly and welcoming; the property is maintained and recent upgrades to add the food service is nice. Close to the airport, soccer fields, casinos and the interstate.

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Top Contributor
51 reviews 51 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed November 11, 2014 via mobile

My company booked 18 rooms and a conference room for a few days here. I checked out after two days and went back home. The hotel was redone however the tubs, door hardware and walls in my door appeared to be overlooked. There was missing coatings from the tub and shower, RUST on the bathroom door hinge and a wall... More 

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Kristy H, Front Office Manager at Courtyard by Marriott Airport / Earth City, responded to this review

Thank you for taking the time to provide feedback on your recent stay at the Courtyard St. Louis Airport/Earth City. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition of your room. We will be starting... More 

Reseda, CA
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 1, 2014 via mobile

The staff was very friendly and accommodating. Lobby has been updated and has a good size lobby and business center, but rooms are very outdated. Not many choices for food in the area, but hotel has typical Bistro which has a lot of good choices for breakfast and dinner. Hotel has airport shuttle and also ample parking.

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Nathan W, Manager at Courtyard by Marriott Airport / Earth City, responded to this review

Thank you very much for your feedback about your stay with us at the Earth City Courtyard. I am glad to hear you had a positive experience with our staff and airport accessibility. I did want to let you know that we do have a renovation scheduled for the beginning of 2015 provide a new up-to-date look to all our... More 

Midland, Canada
Top Contributor
151 reviews 151 reviews
24 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed October 28, 2014

We stopped in Earth City Missouri on our way to Topeka. We had been using the application Hotel Tonight to find a place to stay.This app is supposed to tell you where to find the closest and cheapest hotel. It must be a hotel or motel that meets their standards. Hotel Tonight does no do what it promises. It seems... More 

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Nathan W, Manager at Courtyard by Marriott Airport / Earth City, responded to this review

Thank you very much for your feedback. I definitely apologize about your experience at our hotel. I will be addressing your room cleanliness issues with our housekeeping team. Also, be aware that we are renovating our rooms at the beginning of 2015 which should fix a majority of the issues you described. Please feel free to contact the hotel directly... More 

Fort Scott, Kansas
Top Contributor
98 reviews 98 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 26, 2014

Perfect location just off of I 70 and I 270 to explore both St. Louis and St. Charles. Clean, neat, well appointed rooms. Comfortable beds. No breakfast but I would rather eat at one of the local places in downtown St. Charles anyway so that wasn't a consideration for us. We had a sandwich (French Dip) and soup (Bacon potato... More 

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