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All 5 Earth City hotels

Extended Stay America - St. Louis - Earth City

2.0 of 5 Hotel   |   3125 Rider Trail South, Earth City, MO 63045 (Formerly Studio Plus Deluxe Studios)
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Extended Stay America - St. Louis - Earth City
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Ranked #5 of 5 Hotels in Earth City
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47 reviews from our community

Traveler rating
    5
    9
    9
    7
    17
See reviews for
8
11
8
13
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Extended Stay America - St. Louis - Earth City
See the most recent reviews
MA
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2013

We were in town for our daughter's wedding. Our party included myself, my husband, my parents and our 3 year-old grandson. W had two rooms booked. Not having a clue what to expect, we were pleasantly surprised. The room was HUGE, staff was friendly, had a full kitchen with a dishwasher, the sofa pulled out into a bed, the bathroom... More 

Was this review helpful? Yes 2
Region39, Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More 

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2012

Thoroughly enjoyed my stay at this location. We have stayed at other locations and always had good stays. We enjoy cooking breakfast in the room in the morning and having the supplies there. The room was clean and smelled good. The hotel may be a bit old, but all in all we enjoyed it.

Was this review helpful? Yes 1
Region39, Manager at Extended Stay America - St. Louis - Earth City, responded to this review

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More 

Peoria, Illinois
1 review
5 of 5 stars Reviewed October 16, 2012

I traveled from Illinios to Missouri for business and have always stayed downtown, my normal hotel was sold out due to the Cardinals being in town. I found this place online, from the minute I checked in my stay was great. The staff was nice, the hotel was clean and accomodated everything I needed. I even asked for an extra... More 

Was this review helpful? Yes
Region39, Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Thank you so very much for your positive review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More 

Montrose, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 30, 2012

Upon entering the hallway it smelled like a dirty house the walls were dirty, carpet stained. Room 304, horrible. Floors stained closet door missing, walls dirty in need of repair. Bathroom had hairs on floor. Shower backed up past my ankles and water dripped after use. Plugged in my hair dryer and it would not hold plug. Heater smelled smokey-fire... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Jerry - I recently received a copy of your review for our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience of our guests,... More 

1 review
5 of 5 stars Reviewed September 29, 2012 via mobile

My husband and I came to town on a last minute trip for a family emergency. We were pleasantly surprised at the quality of service & the hotel in general throughout our stay! The staff was super personable And helpful, we had an issue with our dishwasher and they fixed it right away. They greeted us and asked if we... More 

Was this review helpful? Yes
Region39, Manager at Extended Stay America - St. Louis - Earth City, responded to this review

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More 

Jacksonville, Florida
1 review
4 of 5 stars Reviewed September 27, 2012

My room was clean and the employees were very caring. I had an issue with my room and the manager, Amanda personally came up to my room and fixed my problem. I was very impressed with the results of my stay at this hotel. It's nice having places like this to stay when you are traveling on business. I will... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Whitney - Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to have you again... More 

Saint Louis, Missouri, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 25, 2012

My room was very well put together and employee's were very nice. I will definitely be returning when I travel back to St. Louis. I truly appreciate good service and a place that helps me feel at home when I have to travel.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Matthew - I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to... More 

1 review
2 of 5 stars Reviewed September 16, 2012

Booked room, charged $72 for room that should have been a lot less. I called and ask to speak to Amanda on 4 different occasions and she NEVER returned my call.Brenda checked me in and was very polite and cordial; however , when I explained to the girl upon checking out that I had not gotten much sleep because of... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

I recently received a copy of your review of our hotel and for recognizing the efforts of Brenda. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I do appreciate the opportunity to provide an explanation regarding the... More 

Champaign, Illinois
1 review
1 of 5 stars Reviewed August 25, 2012

Wish we'd checked this site before we booked here. The first room they put us in had not been cleaned; we complained so they put us in another - it had been "cleaned" but was still filthy and smelly. There were beer bottle caps and food under the sofa; we just did not want to touch anything. The whole place... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

I recently received a copy of your review of our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our mission is to provide clean,... More 

Rockwell City, Iowa
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 28, 2012

We booked 5 months before vacation. The day we arrived we got out room, and it looked like it had not been cleaned. The bath tub had hair and soap in it, there was hair around the caulking of the bath tub. There was ketchup on the kitchen counter, on of the kitchen cabinet doors was hanging by one hinge... More 

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - St. Louis - Earth City, responded to this review

I recently received a copy of your review of the Studio Plus St. Louis - Earth City. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why... More 

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Additional Information about Extended Stay America - St. Louis - Earth City

Address: 3125 Rider Trail South, Earth City, MO 63045 (Formerly Studio Plus Deluxe Studios)
Phone Number:
Location: United States > Missouri > Earth City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - St. Louis - Earth City 2*
Number of rooms: 73
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Also Known As:
Studio Plus Deluxe Studios - St Louis - Earth City Hotel Earth City
Studio Plus Earth City

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