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Extended Stay America - St. Louis - Earth City

2.0 of 5
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3125 Rider Trail South, Earth City, MO 63045 (Formerly Studio Plus Deluxe Studios)
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1 room 1 guest
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Extended Stay America - St. Louis - Earth City
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49 Reviews from our TripAdvisor Community

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    9
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Extended Stay America - St. Louis - Earth City
See the most recent reviews
Mayfield, Kentucky
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 30, 2014

The staff was super friendly, always helpful. The room was fairly clean. Bathtub and toilet a little dirty. Bed was horribly uncomfortable. But every other hotel anywhere near Saint Louis was booked. I think we ended up getting one of the last rooms here. Hot tub was out of commission. I can't complain. We got what we paid for

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Mayfield, Kentucky
2 reviews
3 of 5 stars Reviewed April 28, 2014

The staff was super friendly, always helpful. The room was fairly clean. Bathtub and toilet a little dirty. Bed was horribly uncomfortable. But every other hotel anywhere near Saint Louis was booked. I think we ended up getting one of the last rooms here. Hot tub was out of commission. I can't complain. We got what we paid for.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Shane - I appreciate you taking the time to write a review of our hotel. I'm glad that you found your room to be clean and our staff to be friendly and helpful during your stay with us. Still, I apologize that the cleanliness of your bathtub and toilet did not meet your expectations. I will be meeting with our... More 

Saint Louis, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 9, 2014

this place sucked, we booked it thru priceline, probably should have looked closer at the reviews, the hot tub was a mess, looked like someone died in there, our room had cockroaches and had not been cleaned, the only person that was there was the lobby attendant and they were not leaving the office to even attempt to assist us,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear we did not meet your expectations. To uphold our company's high standards, I will make sure to address the concerns you have brought to our attention regarding the cleanliness of your room and the... More 

Buckeye Lake
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 27, 2013

I stayed at this ExtendedStay for a week. The price was great the people there were VERY friendly. If you get a room on the East side you can see the wonderful Sunset every night. If something needs fixed be sure to tell them and they will get to it very fast. The beds were pretty nice. There are grills... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

I appreciate you taking the time to write such a great review. I'm glad that the price was right and that you could see the wonderful Sunset every night. As well, it is great to read that our staff provided you with such friendly and helpful service. Thank you again for your review. We look forward to seeing you in... More 

Clarksville, Tennessee, United States
1 review
4 of 5 stars Reviewed October 20, 2013

I just went to this hotel because it was cheap and it was a good amount distance towards everything. You get what you pay for with the average furniture and bed. But the service was so kind and welcoming, and they even check your room before you go in. I would stay in this hotel again :D

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 20, 2013

Walked in lobby was good but got to the room whole other story. The fold out couch had food on it and was stained. No beding for the couch had fo go get it. Went to take a shower no curtain and it was broken. Worse of all sat down on bed and it was broken. I asked for money... More 

Was this review helpful? Yes 1
Mattoon, Illinois, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 6, 2013

I picked up the hotel for $40 as a mystery deal on Travelocity. At $40 the price was right. The bed, pillows and linens were new and good. However, the rest of the furniture and kitchen items were straight out of the 80's. The kitchen and bathroom were worn out. And they didn't even give you a thing of shampoo.... More 

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Columbia, Missouri
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 29, 2013

No housekeeping for 5 weeks. The front desk clerk opened my door for the carpet installers to install a threshold. she did not stay with them and admitted the wrong doing. They ransacked my room and stole $300.00. I reported it to the front desk and the district manager (TIM) and NOTHING was done about it. no one lost their... More 

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WV Easten Panhandle
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 8, 2013

This hotel was located fairly close to the airport and only minutes from many restaurants. We were pleasantly suprised when entering the room as it smelled brand new. I think they just remodled. We had a small issue when checking out as it appeared that we had not paid the bill but we showed it had been prepaid througgh an... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that there seemed to be some confusion regarding the billing on your room. Still, we are very happy to know that we were able to provide you with a clean and comfortable room while you stayed with us. Thank you again for your kind words.... More 

DuQuoin, Illinois
1 review
1 of 5 stars Reviewed May 7, 2013

So much was wrong I don't know where to begin. Guess I will start with the pieces of scummy used soap left in 3 different places in our shower. Tub was so dirty I was afraid to get in it. The smell of the hotel in general told me it was going to be bad but was too late to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Debbie - I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness of your room and overall condition of our hotel that you described is unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and we are aggressively correcting the issues outlined in your review. I... More 

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