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Extended Stay America - St. Louis - Earth City

2.0 of 5
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3125 Rider Trail South, Earth City, MO 63045 (Formerly Studio Plus Deluxe Studios)
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Extended Stay America - St. Louis - Earth City
Best prices for: 1 room 1 guest
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47 reviews from our community

Traveler rating
    5
    9
    9
    7
    17
See reviews for
8
11
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13
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Extended Stay America - St. Louis - Earth City
See the most recent reviews
Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 9, 2014

this place sucked, we booked it thru priceline, probably should have looked closer at the reviews, the hot tub was a mess, looked like someone died in there, our room had cockroaches and had not been cleaned, the only person that was there was the lobby attendant and they were not leaving the office to even attempt to assist us,... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear we did not meet your expectations. To uphold our company's high standards, I will make sure to address the concerns you have brought to our attention regarding the cleanliness of your room and the... More 

Buckeye Lake
Contributor
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 27, 2013

I stayed at this ExtendedStay for a week. The price was great the people there were VERY friendly. If you get a room on the East side you can see the wonderful Sunset every night. If something needs fixed be sure to tell them and they will get to it very fast. The beds were pretty nice. There are grills... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

I appreciate you taking the time to write such a great review. I'm glad that the price was right and that you could see the wonderful Sunset every night. As well, it is great to read that our staff provided you with such friendly and helpful service. Thank you again for your review. We look forward to seeing you in... More 

Clarksville, Tennessee, United States
1 review
4 of 5 stars Reviewed October 20, 2013

I just went to this hotel because it was cheap and it was a good amount distance towards everything. You get what you pay for with the average furniture and bed. But the service was so kind and welcoming, and they even check your room before you go in. I would stay in this hotel again :D

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 20, 2013

Walked in lobby was good but got to the room whole other story. The fold out couch had food on it and was stained. No beding for the couch had fo go get it. Went to take a shower no curtain and it was broken. Worse of all sat down on bed and it was broken. I asked for money... More 

Was this review helpful? Yes 1
Mattoon, Illinois, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 6, 2013

I picked up the hotel for $40 as a mystery deal on Travelocity. At $40 the price was right. The bed, pillows and linens were new and good. However, the rest of the furniture and kitchen items were straight out of the 80's. The kitchen and bathroom were worn out. And they didn't even give you a thing of shampoo.... More 

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Columbia, Missouri
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 29, 2013

No housekeeping for 5 weeks. The front desk clerk opened my door for the carpet installers to install a threshold. she did not stay with them and admitted the wrong doing. They ransacked my room and stole $300.00. I reported it to the front desk and the district manager (TIM) and NOTHING was done about it. no one lost their... More 

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WV Easten Panhandle
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 8, 2013

This hotel was located fairly close to the airport and only minutes from many restaurants. We were pleasantly suprised when entering the room as it smelled brand new. I think they just remodled. We had a small issue when checking out as it appeared that we had not paid the bill but we showed it had been prepaid througgh an... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that there seemed to be some confusion regarding the billing on your room. Still, we are very happy to know that we were able to provide you with a clean and comfortable room while you stayed with us. Thank you again for your kind words.... More 

DuQuoin, Illinois
1 review
1 of 5 stars Reviewed May 7, 2013

So much was wrong I don't know where to begin. Guess I will start with the pieces of scummy used soap left in 3 different places in our shower. Tub was so dirty I was afraid to get in it. The smell of the hotel in general told me it was going to be bad but was too late to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Debbie - I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness of your room and overall condition of our hotel that you described is unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and we are aggressively correcting the issues outlined in your review. I... More 

Rantoul, Illinois, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2013

We stayed at this hotel in Earth City during April 2013. About a half hour from downtown St. Louis. Overall the experience was quite nice. The staff was friendly and helpful with any issues we had. It was extremely affordable and offered many things such as a full kitchen that the others just didn't have for the price. It was... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Susan - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our well equipped, in-room kitchens and our exercise room. As well, that you found your room to be clean and comfortable. Thank you again for your kind words. The staff and I would love to... More 

High Ridge, Missouri
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 20, 2013

I stayed 2/21/13-2/22/13 due to snow and it was 0.5 mile from work. People stay here extended times and have their pets there. The hallway smelled like an hold house with hoarded pets, carpet was dirty, walls kinda dirty..definitely needed some TLC. My room was better, didnt smell, very accomodating, nice bed, tv, kitchen. No bathroom issues. Only 1 small... More 

Was this review helpful? Yes
Region39, Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that the common areas of the hotel were not acceptable, but I am happy to hear that you guest room was to your liking. To make sure the common areas are as nice as the guest rooms, I am going to be reiterating the cleanliness levels... More 

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