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All 5 Earth City hotels

Extended Stay America - St. Louis - Earth City

2.0 of 5
3125 Rider Trail South, Earth City, MO 63045 (Formerly Studio Plus Deluxe Studios)
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Extended Stay America - St. Louis - Earth City
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Ranked #5 of 5 hotels in Earth City
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32 reviews from our community

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Date Rating
Columbia, Missouri
1 review
1 of 5 stars Reviewed May 29, 2013

No housekeeping for 5 weeks. The front desk clerk opened my door for the carpet installers to install a threshold. she did not stay with them and admitted the wrong doing. They ransacked my room and stole $300.00. I reported it to the front desk and the district manager (TIM) and NOTHING was done about it. no one lost their... More

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WV Easten Panhandle
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 8, 2013

This hotel was located fairly close to the airport and only minutes from many restaurants. We were pleasantly suprised when entering the room as it smelled brand new. I think they just remodled. We had a small issue when checking out as it appeared that we had not paid the bill but we showed it had been prepaid througgh an... More

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Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review
June 5, 2013

Thank you so much for posting a review of our property. Please accept our apologies that there seemed to be some confusion regarding the billing on your room. Still, we are very happy to know that we were able to provide you with a clean and comfortable room while you stayed with us. Thank you again for your kind words.... More

DuQuoin, Illinois
1 review
1 of 5 stars Reviewed May 7, 2013

So much was wrong I don't know where to begin. Guess I will start with the pieces of scummy used soap left in 3 different places in our shower. Tub was so dirty I was afraid to get in it. The smell of the hotel in general told me it was going to be bad but was too late to... More

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Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review
June 5, 2013

Debbie - I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness of your room and overall condition of our hotel that you described is unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and we are aggressively correcting the issues outlined in your review. I... More

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Rantoul, Illinois, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 15, 2013

We stayed at this hotel in Earth City during April 2013. About a half hour from downtown St. Louis. Overall the experience was quite nice. The staff was friendly and helpful with any issues we had. It was extremely affordable and offered many things such as a full kitchen that the others just didn't have for the price. It was... More

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Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review
June 5, 2013

Susan - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our well equipped, in-room kitchens and our exercise room. As well, that you found your room to be clean and comfortable. Thank you again for your kind words. The staff and I would love to... More

High Ridge, Missouri
1 review
3 of 5 stars Reviewed March 20, 2013

I stayed 2/21/13-2/22/13 due to snow and it was 0.5 mile from work. People stay here extended times and have their pets there. The hallway smelled like an hold house with hoarded pets, carpet was dirty, walls kinda dirty..definitely needed some TLC. My room was better, didnt smell, very accomodating, nice bed, tv, kitchen. No bathroom issues. Only 1 small... More

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Region39, Manager at Extended Stay America - St. Louis - Earth City, responded to this review
March 21, 2013

Thank you for your recent review of your stay. I am sorry to hear that the common areas of the hotel were not acceptable, but I am happy to hear that you guest room was to your liking. To make sure the common areas are as nice as the guest rooms, I am going to be reiterating the cleanliness levels... More

MA
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2013

We were in town for our daughter's wedding. Our party included myself, my husband, my parents and our 3 year-old grandson. W had two rooms booked. Not having a clue what to expect, we were pleasantly surprised. The room was HUGE, staff was friendly, had a full kitchen with a dishwasher, the sofa pulled out into a bed, the bathroom... More

Was this review helpful? Yes 1
Region39, Manager at Extended Stay America - St. Louis - Earth City, responded to this review
February 20, 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Detroit, Michigan
1 review
5 of 5 stars Reviewed October 17, 2012

Thoroughly enjoyed my stay at this location. We have stayed at other locations and always had good stays. We enjoy cooking breakfast in the room in the morning and having the supplies there. The room was clean and smelled good. The hotel may be a bit old, but all in all we enjoyed it.

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Region39, Manager at Extended Stay America - St. Louis - Earth City, responded to this review
October 18, 2012

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

Peoria, Illinois
1 review
5 of 5 stars Reviewed October 16, 2012

I traveled from Illinios to Missouri for business and have always stayed downtown, my normal hotel was sold out due to the Cardinals being in town. I found this place online, from the minute I checked in my stay was great. The staff was nice, the hotel was clean and accomodated everything I needed. I even asked for an extra... More

Was this review helpful? Yes
Region39, Manager at Extended Stay America - St. Louis - Earth City, responded to this review
October 17, 2012

Thank you so very much for your positive review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Montrose, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 30, 2012

Upon entering the hallway it smelled like a dirty house the walls were dirty, carpet stained. Room 304, horrible. Floors stained closet door missing, walls dirty in need of repair. Bathroom had hairs on floor. Shower backed up past my ankles and water dripped after use. Plugged in my hair dryer and it would not hold plug. Heater smelled smokey-fire... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review
October 1, 2012

Jerry - I recently received a copy of your review for our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience of our guests,... More

1 review
5 of 5 stars Reviewed September 29, 2012 via mobile

My husband and I came to town on a last minute trip for a family emergency. We were pleasantly surprised at the quality of service & the hotel in general throughout our stay! The staff was super personable And helpful, we had an issue with our dishwasher and they fixed it right away. They greeted us and asked if we... More

Was this review helpful? Yes
Region39, Manager at Extended Stay America - St. Louis - Earth City, responded to this review
October 4, 2012

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

 
 
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Additional Information about Extended Stay America - St. Louis - Earth City

Also Known As:
Studio Plus Deluxe Studios - St Louis - Earth City Hotel Earth City
Studio Plus Deluxe Studios - St Louis - Earth City Hotel
Studio Plus Earth City
Address: 3125 Rider Trail South, Earth City, MO 63045 (Formerly Studio Plus Deluxe Studios)
Region: United States > Missouri > Earth City
Amenities:
Fitness Center Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Earth City
Price Range: $
Hotel Class:2 star (2*)
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