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Holiday Inn Airport West

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3400 Rider Trail South, Earth City, MO 63045
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1 room 1 guest
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Holiday Inn Airport West
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78 Reviews from our TripAdvisor Community

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Traveler rating
    17
    37
    16
    4
    4
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13
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Airport West
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Cedar Rapids
Level Contributor
72 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 17, 2014

We stayed a Saturday evening before we flew out for a week vacation. Check in was super quick and we got there pretty early. The room was adequate for our one night and as one other reviewer stated, the shower / tub drained super slow. The shower head itself was great. There was a small fridge in our room. We... More 

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1 review
4 of 5 stars Reviewed November 26, 2014

The hotel had a deal but it was cool only thing is the tub took a long time to go down. And they said I didn't qualify for free breakfast I was mad because all holiday inns gone with free breakfast ( at least the ones I attended) But I will go back the ppl was nice and welcoming

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Mattoon, Illinois, United States
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 9, 2014

We received an excellent rate off priceline name your own price. We stayed here for one night. We didn't have any troubles. Good location right off the interstate. Room was clean and staff was friendly. I found the bed very comfortable. Would stay again.

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed October 19, 2014 via mobile

Receptionist are very cordial and helpful. I was dissapointed with the cleaniness of the room.One of the bedspread in our room had a stain that looked like blood. When I complained I did not even get an apology. After we left I realized I forgot my iphone charger and blue tooth. I called twice and have left mesages, I never... More 

Was this review helpful? Yes
Mark S, General Manager at Holiday Inn Airport West, responded to this review

Thank you for your feedback as it touches on something from three different departments that will help each manager make improvements. Thank you for staying with us and I hope you give us a chance to regain your confidence if your travels bring you back to St. Louis. Mark Stevens - General Manager More 

Washington, Illinois, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed September 23, 2014

We were making a quick trip through this area as my husband was riding the Katy Trail beginning in St Charles the next day. The hotel worked out great. Everyone seemed pleasant and the room was clean.

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Edmonton
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 23, 2014

We stayed there for two nights in September 2014. The staff were friendly, the room was clean and spacious and we really enjoyed the experience. The cost was worth it and we would definitely stay there again.

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Maidenhead, United Kingdom
Level Contributor
76 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed September 2, 2014

This isnt easy to review as its a mix of highs and lows. The staff are welcoming and the service is very good. There is even a pick up at the airport. The lows start when you look at the cleanliness - see lift floor edges simply not cleaned and leave a rim all the way around - and quality... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Airport West, responded to this review

Dear aandj7, Thank you for taking the time to post your comments. We are glad you liked the service you received from our staff. Please allow us to apologize for the over-all experience you had during your stay. It is regrettable that we fell below your expectations. We want to assure you that our hotel is very proud of its... More 

Smithville, MO
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 11, 2014

We stayed one night and our room was clean, had comfortable beds, easy to get to and the staff were pleasant and helpful. The only problem we had was the bathroom door. I got STUCK in the bathroom! Luckily there were others in the room that could call the front desk for help. They did come quickly and got me... More 

Was this review helpful? Yes 1
Omaha, Nebraska
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 7, 2014 via mobile

This hotel is great for business purposes. Close to the airport and right off the interstate. Clean rooms and a comfortable bed. The attached restaurant has decent food at a pretty good price. The tap beer is extremely cold - try the Blue Moon... I've stayed at this hotel several times and have only been disappointed once and that was... More 

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Des Moines, Iowa
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 6, 2014

Stayed after getting a good deal on priceline for this hotel. it is in an industrial park area of Saint Louis but very close to the airport. It took us about 20 min in weekend traffic to get downtown. For a good place to eat you are going to need to travel farther then the shuttle will take you. Staff... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Airport West, responded to this review

Dear Andrew7719, Thank you for sharing your feedback regarding your stay. I am truly delighted you found our staff friendly. However, I would like to apologize for any inconvenience the lamp and air conditioning unit may have caused. Your comments will be forwarded to the ownership of the hotel to take into consideration for future upgrades. Thank you again for... More 

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