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Holiday Inn Airport West

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3400 Rider Trail South, Earth City, MO 63045
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Holiday Inn Airport West
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72 Reviews from our TripAdvisor Community

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Traveler rating
    15
    35
    14
    4
    4
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18
12
5
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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There are newer reviews for Holiday Inn Airport West
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Linn Creek, Missouri
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

Not only was the room clean and well appointed, the staff were more than helpful. We left one car for a week, and another for three weeks without a problem. Airport transport and pickup was a breeze with a very curteous and safe driver. I have stayed at many airport hotels, and even though this one is five miles away,... More 

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Trinity
Level Contributor
166 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

This HI is obviously an old property as you can tell from the elevator. That said, it went through a recent renovation and the rooms are updated and very clean. The staff at the front desk is friendly (they always say hi when you walk by) and the fitness facility has what you need for a cardio workout. (2 treadmills,... More 

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Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 5, 2015

Airport to hotel shuttle: This was not a shuttle from the hotel that picked me up. I called the hotel upon wheels down in the aircraft. I spoke with the agent and he copied my details and ensured me a driver was en route. I waited about 20 mins for them to arrive and got 'greeted' by a gruff and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Airport West, responded to this review

Dear Willie W, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More 

Tulsa, Oklahoma
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 20, 2014

Apparently this location is not prepared for weekend guests. Bags of trash had been forgotten in the hallway and The shuttles were sitting in the entrance when we arrived. One of them had the hood up and jumper cables hanging out of it. The room was clean and comfortable but the bathroom was cramped.

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Cedar Rapids
Level Contributor
65 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 17, 2014

We stayed a Saturday evening before we flew out for a week vacation. Check in was super quick and we got there pretty early. The room was adequate for our one night and as one other reviewer stated, the shower / tub drained super slow. The shower head itself was great. There was a small fridge in our room. We... More 

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1 review
4 of 5 stars Reviewed November 26, 2014

The hotel had a deal but it was cool only thing is the tub took a long time to go down. And they said I didn't qualify for free breakfast I was mad because all holiday inns gone with free breakfast ( at least the ones I attended) But I will go back the ppl was nice and welcoming

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Mattoon, Illinois, United States
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 9, 2014

We received an excellent rate off priceline name your own price. We stayed here for one night. We didn't have any troubles. Good location right off the interstate. Room was clean and staff was friendly. I found the bed very comfortable. Would stay again.

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed October 19, 2014 via mobile

Receptionist are very cordial and helpful. I was dissapointed with the cleaniness of the room.One of the bedspread in our room had a stain that looked like blood. When I complained I did not even get an apology. After we left I realized I forgot my iphone charger and blue tooth. I called twice and have left mesages, I never... More 

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Mark S, General Manager at Holiday Inn Airport West, responded to this review

Thank you for your feedback as it touches on something from three different departments that will help each manager make improvements. Thank you for staying with us and I hope you give us a chance to regain your confidence if your travels bring you back to St. Louis. Mark Stevens - General Manager More 

Travelers are raving about these Earth City hotels

Washington, Illinois, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed September 23, 2014

We were making a quick trip through this area as my husband was riding the Katy Trail beginning in St Charles the next day. The hotel worked out great. Everyone seemed pleasant and the room was clean.

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Edmonton
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 23, 2014

We stayed there for two nights in September 2014. The staff were friendly, the room was clean and spacious and we really enjoyed the experience. The cost was worth it and we would definitely stay there again.

Was this review helpful? Yes
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